Acer Travelmate 350 Service Guide

							Append ix B   11 5
I/O - USB Modem Best Data USB 56K V.90 Modem Speakerphone
BLASTER USB BLASTER Modem 56K V.90
I/O - USB (Speaker) JS USB Digital Speaker AIWA MultiMedia Digital Speaker System (USB)
I/O - USB (Joystick) USB Rockfire Avant Garde Flightstick Microsoft SIDEWINDER Precision PRO (USB)
I/O - USB Camera Intel Create and Share Camera Pack Intel Digital Camera 
Kodak DVC 300 (Digital-Video-Camera)
Kodak USB-Base Camera
IBM,  IBM PS Camera
I/O Adapter  
PCMCIA - SCSI Adaptec 1480A slim SCSI CB Adaptec SlimSCSI APA-1460AB 
NewMedia BUS Toaster PCMCIA to SCSI
PCMCIA - CDROM IBM Portable 20x Speed CD-ROM Drive w/ SOUND (JP) Panasonic 4x Portable CD-ROM Sound Player
Panasonic 20x Portable CD-ROM Player
PCMCIA - ATA Sundisk ATA 15MB VIPER 170E
IBM Travel Kit 340MB microdrive
I.O Data HardDisk PC Card
PCMCIA - Other Sony - DCR TRV - 10/ACCKIT M90 (1394 Camera) with Video Capture  PC card DVBK-CW200
PCMCIA  
USB Device Nokia Cellular Data Suite 1.2 (support IR) w/ 6150 Nokia Card Phone 
Nokia Cellular Data Card (PCMCIA) w/ 8110 or 6150
Motorola, Digital Cellular Fax and Data Modem CELLect 3 GSM/ 
DCS1800 w/ cd928+ 
Ericsson, Mobile Office DC23 w/ PH388
Ericsson Mobile Office D127 w/ GF768
ItemSpecifications 
						

							11 6  Appendix  B 
						

							Append ix C   11 7
This section describes online technical support services available to help you repair your Acer Systems. 
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch  
office.  Acer Branch Offices and Regional Business Units may access our website. However some information  
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. 
Acers Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acers Notebook, Desktop and  
Server models including:
!Service guides for all models
!Users manuals
!Training materials
!Main manuals
!Bios updates
!Software utilities
!Schematics
!Spare parts lists
!Chips
!TABs (Technical Announcement Bulletin)
The service repair section provides you with downloadable information on: 
!Troubleshooting guides
!Tooling box information
!Repair instructions for specific models 
!Basic repair guidelines
!Debug cards for Acers latest models
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our  
technical material. 
 Also contained on this website are: 
!Detailed information on Acers International Travelers Warranty (ITW) 
!Returned material authorization procedures 
!An overview of all the support services we offer, accompanied by a list of telephone, fax and email  
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or 
comments, please do not hesitate to communicate these to us.
Online Support Information
Appendix C 
						

							11 8  Appendix  C 
						

							Index   11 9
A
AC Adapter 23 
AFLASH Utility 37 
Audio 21 
Auxiliary Input Device Check 70
B
Battery 22
Battery Pack
Removing 47
battery pack charging indicator 10
BIOS 17, 29
BIOS Setup Utility 29
BIOS Utility 29–36 Navigating 29
Block Diagram 3
Board Layout 4
Bottom View 5 
Top View 4
Boot Display 32 
Boot Drive Sequence 32 
brightness hotkeys 13
C
caps lock 11on indicator 10, 26
Changing a Password 36 
Check Procedures 70 Battery 71 
Diskette Drive 70
External CD-ROM Drive 70
Keyboard 70
Memory 71 
Power Adapter 71 
Power System Checkout 71
Touchpad 72
Combo Drive
CD-ROM/ Floppy Drive 19
DVD-ROM/Floppy Diskette 20
computer on indicator 10
performance 1 Wireless Communication indicator 10
CPU Serial Number 34
D
Daughter and I/O board
removing 62
DC-AC LCD Inverter 23 
Diagnostics
PQA 39
Disassembly Procedure Flowchart 45
Diskette
System Diagnostics 39 
System Utility 38
display hotkeys 13
DMA Channel Assignment 27 
DVD-ROM and Floppy disk drive removing 49
E
EMI Plateremoving 61
Environmental Requirements 25 
Error Messages 74 
Error Symptoms 76 Indicator 76 
LCD 76
Memory 77 
PCMCIA 77 
Power 76
Power Management 77
Speaker 77
Error Symptom-to-Spare Part Index 73 
ESD 24 
Euro 13, 14
Extended Memory
removing 51
External Diskette Drive Check 70
F
Fan Utility 38
Fast Boot 32 
Features Display 2
Index 
						

							120   In dex
Flash Utility 37 
FRU (Field Replaceable Unit) List 87
H
Hard disk drive
disassembling 48 
removing 48
Hard Disk Password 34 
Hardware Specifications and Configurations 17
HDD Interface 19 
Heatsink removing 62
Hinge Cap
removing 52
Hotkey Beep 32 
hotkeys 13
I
I/O Address Map 26 
I/O Ports 26 
indicator lights 10
Indicators 10 
Intermittent Problems 80 
Inverter Board removing 54
IrDA Port 22
IRQ Assignment Map 27
J
Jumper and Connector Bottom View 85 
Top View 83
Jumper and Connector Information 83
K
Keyboard 11, 22 removing 53
keyboard
embedded numeric keypad 12 
hotkeys 13 
lock keys 11 
Windows keys 12
Keyboard Device Check 70 
Keyboard Switch Settings 84
L
LAN Board removing 57
LAN Interface 18 LCD 23
disassembly 52
LED Board removing 53
LEDs 10 
Loading Default Settings 36 
Lower Case removing 61
M
Machine Disassembly and Replacement 43 
Main boardremoving 61
Main Board Data Utility 38
Main board Major Chips 17 
Mechanical Specifications 26
media access
on indicator 10
Memory 18
Memory Address Map 26 
Memory Check 71 
Memory Combinations 18
M ic ros oft  W indows  NT  Env ir o n m ent  T e st  11 3
Middle Cover removing 52
Model Definition and Configuration 99 
Modem Board removing 60
Modem Interface 19
N
num lock 11
on indicator 10
numeric keypad embedded 12 
num lock 12
O
Onboard Devices Configuration 33 
Online Sup po rt I n fo rm ation  11 7
OVP 24
P
Panel 6 
Panel ID Utility 38 
parallel port settings in BIOS Utility 33
PCMCIA Port 22
PCMCIA Slot 
						

							Index   121
removing 63
POST 73 
Power Management Display Standby Mode 25 
Hard Disk Standby Mode 25
Hibernation Mode 25 
Standby Mode 25
Power System Check 71 Battery Pack 71 
Power Adapter 71
Power System Checkout 71 
Power-on Password 34 
PQA 39 diagnostics 39
PQA Diagnostics Program 39
Processor 17
R
Removing a Password 35
RMA 87
S
scroll lock 11 
Second Level Cache 17 
Serial Port settings in BIOS Utility 33
Setup Password 34
Speaker removing 59
speakers hotkey 13
Standby mode
status indicator 10, 26
Startup Configuration 31
status indicators 10 
System Diagnostic Diskette 39 
Utility Diskette 38
System Check Procedures 70 
System Information 30 
System Security 34
System Settings
Basic 31
System Specifications 1 Features 1
System Upgrade Base Unit to Bluetooth Unit 64 
Base Unit to Wireless LAN Unit 65
Wireless LAN to Wireless LAN and Bluetooth
Combo Unit 66
System Upgrade Procedure 64 
System Utilities 29
T
T est  Co mpa tib le Co mpone nts  10 3
Thermal Utility 38 
Touchpad removing 59
touchpad 15
hotkey 13 
using 15–16
Touchpad Check 72 
Troubleshooting 69
U
Undetermined Problems 80 
Upper Case removing 58
USB Port 22
utility BIOS 29–36
UUID 38
V
Video 21
Video Capture Kit removing 50
Video Memory 21
Video Resolutions Mode 21 
view bottom 9 
front 7
left 7
rear 8
right 7
W
Wind ows  2000 Env ir o n m ent  T e st  10 7
W ind ows  98 E nvir on ment T est  10 4
Windows keys 12 
W ind ows  Mille nium  Env ir on ment  T est  1 10
Wireless LAN Interface 18 
						

							122   In dex