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Acer Travelmate 340 Service Guide

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    							Chapter 345
    Removing the External  DIMM Module
    1.Remove the two screws holding the external DIMM cover.
    2.Lift the cover out to remove the DIMM module.
       
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    							46Chapter 3
    Removing the LCD Module
    Removing the Middle Cover
    1.First remove the two screws from the rear of the unit. 
    2.Push the release button to release the middle cover gently.
    3.Pull the middle cover up. 
    4.Disconnect the speaker cable from the main board and lift the middle cover away. 
    Removing the Speaker
    1.First, remove the screw. 
    2.Remove the speaker plate with the speaker from the middle cover
    3.Separate the speaker plate from the speaker.
    Disassembling the LCD module
    1.Disconnect the inverter cable from the main board.
    2.Remove the two screws from the LCD FPC cable.
    3.Disconnect the LCD  FPC cable from the main board.
    340SG.book  Page 46  Thursday, October 28, 1999  10:51 AM 
    						
    							Chapter 347
    4.Close the LCD module.
    5.Remove the two screws on the base of the unit
    6.Open the LCD to remove the LCD module from the main unit.
    7.Remove the two camera rubbers from the LCD.
    8.Remove the four cushions.
    9.Remove the four screws from the LCD bezel.
    10.Snap off the LCD bezel carefully and gently remove the LCD bezel from the LCD module.
    11.Remove the two screws from the hinges.
    12.Remove the hinges from the LCD module.
    13.Detach the hinge caps from the hinges.
    14.Remove the six screws from the LCD and the inverter.
    15.Remove the LCD and the inverter from the LCD Panel.
    340SG.book  Page 47  Thursday, October 28, 1999  10:51 AM 
    						
    							48Chapter 3
    16.Turn the LCD over and disconnect the LCD power connector from the inverter.
    17.Disconnect the inverter cable from the inverter.
    18.Disconnect the LCD FPC cable from the LCD.     
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    							Chapter 349
    Disassembling the Main Unit
    Removing the Keyboard
    1.Pull out and upward to expose the keyboard.
    2.Disconnect the keyboard cable from the main board.
    3.Remove the keyboard from the main board.
      
    Removing the DIMM Module
    1.Remove the two screws from the DIMM cover.
    2.Remove the DIMM cover from the main unit. 
    3.Use two flat bladed screw drivers to push out the latches on both sides of the DIMM socket .
    4.Remove the DIMM module from the main unit.
    Removing the Modem Combo Board
    1.Remove the screw from the modem heat sink and remove it from the main unit.
    2.Use two flat bladed screw drivers to push out the latches on both sides of the modem socket.
    340SG.book  Page 49  Thursday, October 28, 1999  10:51 AM 
    						
    							50Chapter 3
    3.Pull the modem combo board out from its socket. 
    4.Disconnect the network cable from the modem combo board.
    Removing the RTC
    1.Use a plastic flat bladed screw driver to remove the RTC battery from its socket.
    NOTE: To replace the RTC battery, press the RTC battery into the socket.
    Removing the Lower Case
    1.Remove the three screws, and the 11 screws on the base of the unit .
    2.Remove the lower case from the main unit.
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    							Chapter 351
    3.Disconnect the touch pad cable from the main board.
    4.Turn the unit over to remove the 4 screws on the CPU lower holder.
    5.Remove the CPU lower holder from the main board.
    Removing the Main Board
    1.Remove the 4 screws on the mother board as shown below.
    2.Turn the main board over and put it on the side of the upper case. 
    3.Remove then fan cable from the main board.
    4.Remove the main board from the upper case.
    5.Remove the harddisk drive board from the main board.
    6.Gently, remove the PCMCIA slot from the main board by hand.
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    							52Chapter 3
    Removing the Touchpad Board
    1.Remove the two screws from the touchpad bracket.
    2.Remove the touchpad bracket from the upper case.
    3.Disconnect the touchpad cable from the touchpad board.
    4.Remove the touchpad board from the upper case.
    340SG.book  Page 52  Thursday, October 28, 1999  10:51 AM 
    						
    							Chapter 453
    Use the following procedure as a guide for computer problems.
    NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or 
    modified options can give false errors and invalid system responses.
    1.Obtain the failing symptoms in as much detail as possible.
    2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating 
    the same operation.
    3.Use the following table with the verified symptom to determine which page to go to.  
    Symptoms (Verified)Go To
    Power failure. (The power indicator does not go on or 
    stay on.)“Power System Check” on page 55.
    POST does not complete. No beep or error codes are 
    indicated.“Power-On Self-Test (POST) Error Message” on page 
    57 “Undetermined Problems ” on page 63
    POST detects an error and displayed messages on 
    screen.“Error Message List” on page 58
    The diagnostic test detected an error and displayed a 
    FRU code.“Running PQA Diagnostics Program” on page 37
    Other symptoms (i.e. LCD display problems or others). “Power-On Self-Test (POST) Error Message” on page 
    57
    Symptoms cannot be re-created 
    (intermittent problems).Use the customer-reported symptoms and go to 
    “Power-On Self-Test (POST) Error Message” on page 
    57
    “Intermittent Problems” on page 63
    “Undetermined Problems” on page 63
    Troubleshooting
    Chapter 4
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    							54Chapter 4
    System Check Procedures
    External Diskette Drive Check
    Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is 
    required.
    NOTE: 
    Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause 
    damage to the drive or cause the drive to fail. 
    Do the following to select the test device. See “Running PQA Diagnostics Program” on page 37 for details.
    1.
    Boot from the diagnostics diskette and start the PQA program (see “Running PQA Diagnostics Program” 
    on page 37).
    2.
    Go to the diagnostic Diskette Drive in the test items.
    3.
    Press F2 in the test items.
    4.
    Follow the instructions in the message window.
    If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
    If the error still remains:
    1.
    Reconnect the external diskette drive/CD-ROM module.
    2.
    Replace the external diskette drive/CD-ROM module.
    3.
    Replace the system board.
    External CD-ROM Drive Check
    Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does 
    not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
    Do the following to select the test device:
    1.
    Boot from the diagnostics diskette and start the PQA program (refer to “Running PQA Diagnostics 
    Program” on page 37.
    2.
    Go to the diagnostic CD-ROM in the test items.
    3.
    Press F2 in the test items.
    4.
    Follow the instructions in the message window.
    If an error occurs, reconnect the connector on the System board. If the error still remains:
    1.
    Reconnect the external diskette drive/CD-ROM module.
    2.
    Replace the external diskette drive/CD-ROM module.
    3.
    Replace the system board.
    Keyboard or Auxiliary Input Device Check
    Remove the external keyboard if the internal keyboard is to be tested.
    If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable 
    extending from the keyboard is correctly seated in the connector on the system board.
    If the keyboard cable connection is correct, run the Keyboard Test. See “Running PQA Diagnostics Program” 
    on page 37 for details.
    If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a 
    non-defective FRU:
    1.
    Reconnect the keyboard cables.
    2.
    Replace the keyboard.
    3.
    Replace the system board.
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