Acer Travelmate 340 Service Guide

							Appendix B85
Windows NT 4.0 Environment Test
ItemSpecifications
Processor Intel Pentium III 450 MHz
Intel Pentium III 500 MHz
Hard disk IBM 9.0 GB
IBM 6.0 GB
CD-ROM TEAC 24X CD ROM Drive
DVD-ROM (optional) TEAC 2X DVD-ROM
FDD TEAC 3.5” FDD ( supports 3-mde )
Memory 32/ 64/ 128 MB SDRAM 
Power Panasonic Li-ion battery / 3 hours life
Power Adapter Delta 45 watts adapter
Internal Fax Modem (optional) V.90 56K Internal Fax modem 
LCD Torisan 12.1” TFT LCD
Multi-Function Card Adapter  3COM 10/100 Fast EtherLink Lan + 56K
Megahertz PC Card 33.6 Ethernet-Modem with XJACK
Xircom CreditCard Ethernet 10/100 + Modem 56
Xircom CreditCard Ethernet+Modem 33.6
CardBus 3Com Fast EtherLink XL cardbus  
3Com 10/100 Lan CardBus
Intel EtherExpress PRO/100 Mobile Adapter
TDK Cardbus Ethernet 10/100 Base TX
IBM 10/100 EtherJet Cardbus Adapter(32-bit)
Xircom CardBus Ethernet II 10/100
Xircom CardBus Ethernet 10/100
Intel Built-in LAN
Network Adapters
Ethernet/10baseT/100baseT 3Com EtherLink III
3Com 10/100 16bits Fast EtherLink
D-Link Ethernet
Xircom CreditCard Ethernet adapter
Xircom CreditCard Ethernet Adapter IIps
Xircom CreditCard Ethernet Adapter 10/100
IBM EtherJet PC Card
TokenRing 3Com TokenLink III 16/4
IBM Turbo 16/4 TokenRing PC card
Modem Adapters
Modem (up to 28.8K) TDK V34 28.8/14.4 Data/Fax PCMCIA 
Xicom PCMCIA Fax/Modem 28.8m 
Modem (up to 33.6K) Dlink Winconnet 33.6 Fax modem
Hayes Optima 336 V34+Fax for PCMCIA W/EZjack  
IBM PCMCIA Data/Fax Modem International 33.6/14.4
Modem (up to 56K) Pretec Modem 56K 
ActionTec DataLink 56Kbps Fax/Modem
USR Megahertz 56K modem
IBM 56K Double Jack Modem
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							86Appendix B
I/O Adapters
Display IBM G42
IBM 9514-B04 TFT monitor
Acer  AcerView 76i
Acer  AcerView 98i
Compaq Color mionitor V70
NEC 20 color Monitor
NANAO Flex Scan E35F
PCMCIA - SCSI Adaptec SlimSCSI APA-1480AB
PCMCIA - CD-ROM IBM Portable 20x Speed CD-ROM Drive w/ SOUND (JP)
Panasonic 4x Portable CD-ROM Sound Player
Panasonic 20x Portable CD-ROM Player
PCMCIA - ATA SunDisk ATA 15MB
ItemSpecifications
340SG.book  Page 86  Wednesday, November 3, 1999  11:46 AM 
						

							Appendix C87
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch 
office.  Acer Branch Offices and Regional Business Units may access our website. However some information 
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acers Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acers Notebook, Desktop and 
Server models including:
TService guides for all models
TUsers manuals
TTraining materials
TMain manuals
TBios updates
TSoftware utilities
TSchematics
TSpare parts lists
TChips
TTABs (Technical Announcement Bulletin)
The service repair section provides you with downloadable information on: 
TTroubleshooting guides
TTooling box information
TRepair instructions for specific models 
TBasic repair guidelines
TDebug cards for Acers latest models
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our 
technical material.
 Also contained on this website are: 
TDetailed information on Acers International Travelers Warranty (ITW) 
TReturned material authorization procedures 
TAn overview of all the support services we offer, accompanied by a list of telephone, fax and email 
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or 
comments, please do not hesitate to communicate these to us.
Online Support Information
Appendix C
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							88Appendix C
340SG.book  Page 88  Wednesday, November 3, 1999  11:46 AM 
						

							Index89
A
AC Adapter 21
AC adapter 6
ACPI 1
ACPI 1.0a 14
Adapters 84
CardBus 84, 85
Display 86
I/O 84, 86
Modem 84, 85
Multi-Function Card 85
Multi-function card 84
Network/LAN 84, 85
Power 85
AFLASH Utility 34
ALI M1533 5, 14
ALI M1621 4, 14
Ambit 15
APM 1
APM 1.2 14
Audio 1, 14, 17
Auxiliary Input Device Check 54
B
Battery 1, 20
Battery Pack 43
charging indicator 11
BIOS 5, 14
package 14
password control 14
ROM size 14
ROM type 14
Setup Utility 25
vendor 14
Version 14
BIOS setup 25
BIOS Supports protocol 14
BIOS Utility 25
Basic System Settings 27
Date, setting 27
Load Default Settings 33
navigating 25
Navigating the 25
Onboard Devices Configuration 29
Power Management 32
Startup Configuration 27System Information 26
System Security 30
Board Layout 4
BQ3285LD 14
brightness
hot keys 12
C
Cache
controller 14
size 14
caps lock
on indicator 11
CardBus 1, 19,
 85
Check Procedures 54
Battery 55
Diskette Drive 54
External CD-ROM Drive 54
Keyboard 54
Memory 55
Power Adapter 55
Power System Checkout 55
Touchpad 56
Chipsets 14
CMOS setup 25
Combo Drive 1, 6
CD-ROM/ Floppy Drive 16
DVD-ROM/Floppy Diskette 17
Compatibility Test 79
Computer
display 2
keyboards 12
on indicator 11
Connectors 65
Controllers 14
Core logic 14
Cover
middle 46
removing 46
CPU
core voltage 14
I/O voltage 14
package 14
type 14
CRT 2
Cyber 9525 4
Index
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							90Index
D
Date
setting in Setup Utility 27
Design 1
Diagnostics
PQA 37
DIMM 4, 5, 14
Combinations 15
external 45
internal 49
package 15
removing 45, 49
Speed 15
voltage 15
Disassembly
Battery Pack 43
Hard Disk Drive 44
Machine 39
Procedure Flowchart 41
Diskette
System Diagnostics 36
System Utility 35
Display 2
computer 2
Dual Display 2
hot keys 12
opening and closing 2
performance 2
power management 2
simultaneous 2
Display Standby Mode 22
DMA Channel Assignment 24
DVD 1
E
Easy Link Combo Drive 1
Environmental Requirements 22
Error Messages 58
Error Symptoms 60
Indicator 60
LCD 60
Memory 61
PCMCIA 61
Power 60
Power Management 61
Speaker 61
Error Symptom-to-Spare Part Index 57
ESS ES1946 5
Ethernet/10baseT/100baseT  1, 84, 85
Euro 13
External Diskette Drive Check 54
F
Fan Utility 35
FIR 1, 7, 8, 19
Flash ROM 5
Flash Utility 34
FRU (Field Replaceable Unit) List 67
External Module 74
Keyboard 73
Mechanical Parts 74
Power 73
Screws 75
Storage Device 71
H
Hard disk 1, 14, 16, 85, 80
disassembling the 44
removing the 44
Hard Disk Standby Mode 22
Hardware Configuration and Specification 14
HDD 1, 14, 16
Hibernation Mode 22
Hibernation mode
hot key 12
Hotkeys. See Heuristic Power Management
Humidity 22
I
I/O Address Map 23
I/O Adapter
Display 82
PCMCIA - ATA 80
PCMCIA - CDROM 80
PCMCIA - SCSI 80
Indicators 11
Infrared
setting in BIOS Utility 29
Intermittent Problems 63
IrDA 19
IRQ Assignment Map 24
J
Jumpers 65
Bottom View 66
Top View 65
K
KB 9525 14
Keyboard 14, 20
removing the 49
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							Index91
hot keys 12
Special Keys 12
Keyboard Device Check 54
L
L2 cache 14
L2 cahe 14
LAN 1, 7
LAN/Modem Combo 15
LCD 1, 2, 20
DC-AC LCD Inverter 20
disassembling the 46
removing 46
Li-Ion 1
Load Default Settings 33
Lower Case
removing 50
M
M38867 5, 14
M5229 14
Machine Disassembly 39
Main Board
removing the 51
Main Board Data Utility 35
Main Unit
disassembling the 49
Mechanical Specification 22
media access
on indicator 11
Memory 1, 80
Address Map 23
Memory Address Map 23
Memory Check 55
Model Number and Configurations 77
Model Number Definitions 77
Modem 1, 7, 15, 84, 85
removing 49
Modem Adapter 80
N
Network 1, 7
Network Adapter
Ethernet/10baseT/100baseT 80
Token Ring 80
NS PC97338 5
NS PC97338VJG 14
num lockon indicator 11
O
Onboard Devices Configuration 29
Online Support Information 81
OZ6812 5
P
Panel 6
left 6
rear 6
right 8
Panel ID Utility 35
Parallel Port 7, 18
Parallel port
setting in BIOS Utility 29
Password
Changing a 32
removing a 31
Setting a 30
PC Card 8, 9, 14, 19
PC Card, PCMCIA 1
PCB 99203 65
PCMCIA 4, 19, 84
ATA 86
CD-ROM 86
SCSI 86
Pentium III 14
Pentium® III 1
Ports
FIR 4
Line-in/ Line-out 4
Mic-in 4
Parallel/ Serial 4
PS/2 4
Speaker 4
USB 4
Video 4
POST 57
Power 80
managing in BIOS Utility 32
Power Management 2, 22, 32
Power System Check 55
Battery Pack 55
Power Adapter 55
Power System Checkout 55
PQA
diagnostics 37
PQA Diagnostics Program 37
Processor 14, 80, 85
PS/2 7
340SG.book  Page 91  Wednesday, November 3, 1999  11:46 AM 
						

							92Index
R
RTC 4, 14
removing 50
S
Screw List 42
Second Level Cache 14
Serial Port 7, 19
Serial port
setting in BIOS Utility 29
Solo-1E 5
Speaker 1
removing 46
hot key 12
Standby Mode 22
Standby mode
hot key 12
status indicator 11
Startup Configuration 27
Super I/O 14
SVGA 2
System
Basic Settings 27
Block Diagram 3
Diagnostic Diskette 36
Layout 4
Utilities 25
Utility Diskette 35
System Check Procedures 54
System Information 26
System Memory 14
System Security 30
T
Temperature 22
TokenRing 84, 85Test Compatible Components 79
TFT SVGA 1
Thermal Utility 35
TIME
setting in Setup Utility 27
Touchpad
removing 52
touchpad
hot key 12
Touchpad Check 56
Troubleshooting 53
U
Undetermined Problems 63
USB 1, 6, 7, 19
Utilities 25
W
Windows 2000 Environment Test  82
Windows 95 Environment Test  80
Windows 98 Environment Test  81
Windows NT 4.0 Environment Test  83
V
Vibration 22
Video 1, 2, 18
Resolutions 18
Video Port 7
volume
hot keys 12
Z
Zoomed Video 1
ZV 1
340SG.book  Page 92  Wednesday, November 3, 1999  11:46 AM