Acer Travelmate 310 Service Guide

Chapter 4 65
02F7
Fail-Safe Timer NMI Failed1.  DIMM
2.  Main board
Error Messages
Symptom / Error Spare Part / Action in Sequence
Device Address Conflict 1.  Run “Load Setup Defaults” in BIOS Setup Utility.
2.  Backup battery (RTC)
3.  Main board
Allocation Error for: device 1.  Run “Load Setup Defaults” in BIOS Setup Utility.
2.  Backup battery (RTC)
3.  Main board
Failing Bits: nnnn 1.  DIMM
2.  BIOS ROM
3.  Main board
Fixed Disk n 1.  None
Invalid System Configuration 
Data1.  BIOS ROM
2.  Main...

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LCD-Related Symptoms
Symptom / ErrorSpare Part / Action in Sequence
•  LCD backlight not working•  LCD too dark•  LCD brightness can not be 
adjusted
•  LCD contrast cannot be 
adjusted1.  Reconnector the LCD connector
2.  Keyboard (if control is from the keyboard)
3.  LCD inverter ID
4.  LCD FPC Cable
5.  LCD inverter
6.  LCD
7.  Main board
•   LCD screen unreadable•  Characters missing pels•  Screen abnormal•  Wrong color displayed1.  Reconnector the LCD connector
2....

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The system will not power-on. 1.  Battery
2.  AC adapter
3.  DC/DC & Charge boar
4.  Main board
The system will not power-off 1.  DC/DC & Charge board
2.  Main board
Battery can’t be charge 1.  Battery
2.  DC/DC & Charge board
3.  Main board
PCMCIA-Related Symptoms
Symptom / ErrorSpare Part / Action in Sequence
System cannot detect the 
PCMCIA1.  PCMCIA slots assembly
2.  Main board
Memory-Related Symptoms
Symptom / ErrorSpare Part / Action in Sequence
Memory count (size) appears 
different...

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Note: If you cannot find a symptom or an error in this list and the problem 
remains, see “Undetermined Problems”.
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons 
that have nothing to do with a hardware defect, such as: cosmic radiation, 
electrostatic discharge, or software errors. Spare Part replacement should be 
considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1....

Chapter 4 69
the system is inoperative. Follow these procedures to isolate the failing Spare 
Part (do not isolate nondefective Spare Part).
Note: Verify that all attached devices are supported by the computer.
Note: Verify that the power supply being used at the time of the failure is 
operating correctly. (See “Power Systems Check”):
1.  Power off the computer.
2.  Visually check them for damage. If any problems are found, replace the 
Spare Part.
3.  Remove or disconnect all of the following devices:...

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Diagnostic Program Diskette
Create a bootable diskette
C:\sys A
Copy HIMEM.SYS & EMM386.EXE to diskette.
Copy all files to diskette.
The Diagnostic program diskette include:
1.  PQA System Diagnostics
2.  Modem Dial and Data Transfer
3.  Audio Resource and Speak Out Test
4.  Infrared ray test
5.  USB Register and Connect/Disconnect Test
Utility Program Diskette
Create a bootable diskette
C:\sys A
Copy HIMEM.SYS 
Copy all files to diskette.
1.  Panel ID, bright and contrast...

Chapter 4 71
Running PQA Diagnostics Program
Note: Before running PQA Diagnostic Program, make sure that the write 
enable tab of the Diagnostic Program Diskette is set to enable.
Press -> or 

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Auto Test Performs multiple tests of the selected items and AUTO check the 
select test items in sequence.
Note:  PCMCIA Diagnostic Supports Manual test only. Do not select 
PCMCIA Diagnostic in Auto Test.
The screen below appears if you select AUTO Test.
Specify the desired number of tests and press Enter
.
After you specify the number of tests to perform, the screen shows a list of 
test items (see below).
Move the highlight bar from one item to another. Press Space to...

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The right corner screen information gives you the available function keys and 
the specified test number.
•  Space Enables/disables the item
•  ESC Exits the program
•  F1 Help
•  F2 Tests the selected item(s)
•  Enter Opens the available suboptions
•  Test Times Indicates the number of tests to perform.
Note: The F1 and F2 keys function only after you finish configuring the 
Test option.
PQA Diagnostic Program Error Code and Messages
\
Error Code Message Spare Part/Action in Sequence...

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