Acer Travelmate 310 Service Guide
Have a look at the manual Acer Travelmate 310 Service Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 720 Acer manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
TravelMate 310 Notebook Service Guide CSD Web: csd.acer.com.tw PART No: 49.42B02.001....................................................PRINT IN TAIWAN DOC No: SG281-9807A Service Guide files and updates are available on Acer Intranet and CSD database on Lotus Notes. More detail information, please refer to Service CD kit.
II TravelMate 310 Service Guide Copyright Copyright © 1996 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, Acer Incorporated reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Acer Incorporated to notify any person of such revision or changes. Acer is a registered trademark of Acer Incorporated. Intel is a registered trademark of Intel Corporation. Pentium is a trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
IV Disassembling the battery pack. . . . . . . . . . . . . . . . . . 51 Disassembly of LCD and main unit. . . . . . . . . . . . . . . 52 Disassembly of the main unit . . . . . . . . . . . . . . . . . . . . 54 Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Chapter 4 Troubleshooting 57 Keyboard or Auxiliary Input Device Check . . . . . . . . . 58 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . 60 TouchPad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Symptom-to-Spare Part Index . . . . . . . . . . . . . . . . . . . . . . . . . 63 Numeric Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Numeric error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 No Beep Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 LCD-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . . 66 Keyboard/TouchPad-Related Symptoms . . . . . . . . . . 66 Indicator-Related Symptoms . . . . . . . . . . . . . . . . . . . . 66 Power-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . 66 PCMCIA-Related Symptoms . . . . . . . . . . . . . . . . . . . . 67 Memory-Related Symptoms . . . . . . . . . . . . . . . . . . . . 67 Speak-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . 67 Power Management-Related Symptoms . . . . . . . . . . . 67 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . 68 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . 68 Peripheral-Device-Related Symptoms . . . . . . . . . . . . 68 Diagnostic Program Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Utility Program Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Thermal Sensor Utility . . . . . . . . . . . . . . . . . . . . . . . . . 70 Running PQA Diagnostics Program . . . . . . . . . . . . . . 71 PQA Diagnostic Program Error Code and Messages . 73 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Table of Contents
V Chapter 5 Jumpers and Connectors 75 Chapter 6 Spare Parts List 77 Appendix A Model Definition 87 Appendix B Compatibility Test 89 System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 PCMCIA LAN Card Connection Test . . . . . . . . . . . . . 91 Novell Netware Server Environment Test . . . . . . . . . 91 Microsoft Windows NT Server Environment Test . . . . 91 PCMCIA Modem Card Test . . . . . . . . . . . . . . . . . . . . 92 Microsoft Windows Environment Test . . . . . . . . . . . . . 92 External Modem Box Test . . . . . . . . . . . . . . . . . . . . . 92 Microsoft Windows Environment Test . . . . . . . . . . . . 92 Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Microsoft Windows 95 (OSR2) Environment Test . . . . 93 Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Main System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Hardware Basic Function Test . . . . . . . . . . . . . . . . . . 99 System BIOS Compatibility Test . . . . . . . . . . . . . . . . . 99 Operating System Test . . . . . . . . . . . . . . . . . . . . . . . 102 Application Packages Test . . . . . . . . . . . . . . . . . . . . 102 PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Peripheral Devices Test . . . . . . . . . . . . . . . . . . . . . . 105 Battery Performance Test . . . . . . . . . . . . . . . . . . . . . 107 Battery Life Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Battery Function Test . . . . . . . . . . . . . . . . . . . . . . . . 107 Video & Display Driver Test . . . . . . . . . . . . . . . . . . . 108 Audio Integration Test . . . . . . . . . . . . . . . . . . . . . . . 108 Multimedia PC Function Test . . . . . . . . . . . . . . . . . . 109 Realtime Clock Test . . . . . . . . . . . . . . . . . . . . . . . . . 109 Utility Driver Test . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Table of Contents
VI Appendix C Online Support Information 111 Index 113 Table of Contents
Chapter 1 1 Overview This computer was designed with the user in mind. Here are just a few of its many features: Performance • Intel Pentium® processor with MMX™ technology • 64-bit main memory and external (L2) cache memory • Large LCD display and PCI local bus video with 128-bit graphics acceleration • External 3.5-inch floppy drive • External CD-ROM drive (optional) • High-capacity, enhanced-IDE hard disk • Lithium-Ion battery pack • Heuristic power management system with standby and hibernation power saving modes Multimedia • 16-bit high-fidelity stereo audio with 3-D sound • Built-in speaker • Built-in microphone Connectivity • High-speed fax/data modem port • Fast infrared wireless communication • USB (Universal Serial Bus) port Human-centric Design and Ergonomics • Lightweight and slim • Sleek, smooth and stylish design • Wide and curved palm rest System SpecificationsC h a p t e r 1
2 TravelMate 310 Service Guide • Ergonomically-centered touchpad pointing device Expansion • CardBus PC card (formerly PCMCIA) slots (two type II/I or one type III) with ZV (Zoomed Video) port support • Upgradeable memory and hard disk
Chapter 1 3 Hardware Configuration and Specification Memory Address Map Address RangeDefinitionFunction 000000-09FFFF 640 KB memory Base memory 0A0000-0BFFFF 128 KB video RAM Reserved 0C0000-0CBFFF Video BIOS Video BIOS 0F0000-0FFFFF 64 KB system BIOS System BIOS 100000-top limited Extended memory SIMM memory FE0000-FFFFFF 256 KB system ROM Duplicate of code assignment at 0E0000- 0FFFFF Interrupt channel default assignment ChannelDefault settingmodeRemarks NMI System errors IRQ0 System timer Edge IRQ1 Keyboard Edge IRQ2 (cascade) Edge IRQ3 Infrared (COM2) Edge Dynamically programmable IRQ4 Modem/COM1 (can be disable)Edge Dynamically programmable IRQ5 Yamaha sound system audiolevel PnP/ISA IRQ6 Floppy Edge IRQ7 Printer Edge Dynamically programmable IRQ8 Real time clock Edge IRQ9 PCI device level PCI interrupt sharing IRQ10 Modem Edge Dynamically programmable IRQ11 PCI device level PCI interrupt sharing IRQ12 pointing device Edge IRQ13 Math coprocessorEdge IRQ14 Hard disk driver IRQ15 CD-ROM driver
4 TravelMate 310 Service Guide DMA channel default assignment ChannelDefault settingmode DRQ/DACK0 Yamaha sound system audio8-bit DRQ/DACK1 ECP 8-bit DRQ/DACK2 Floppy 8-bit DRQ/DACK3 Fast Infrared (COM2) 8-bit DRQ/DACK4 DMA controller 16-bit DRQ/DACk7 Yamaha Sound system audio16-bit I/O address map AddressDevice 000-00F DMA controller-1 020-021 Interrupt controller-1 040-043 System timer 060-060 Keyboard 061-061 System speaker 064-064 Keyboard 070-071 Real-time clock and NMI mask 080-08F DMA page register 0A0-0A1 Interrupt controller-2 0C0-0DF DMA controller-2 0F0-0FF Math coprocessor 108-10F Modem 120-13F USB HOST controller 160-167 IDE/ESDI CD-ROM 16E-16F IDE/ESDI CD-ROM 1F0-1F7 PCI IDE controller 220-22F Audio (option) 2F8-2FF IR serial port (COM2) 330-331 Audio (option) 370-371 Audio (option) 378-37F ECP printer port (LPT1) 388-38F Audio (option) 3B0-3BB VGA 3C0-3DF VGA 3E8-3EF Modem