Acer Travelmate 310 Service Guide

							Chapter B 105
Peripheral Devices Test
Floppy Disk Drive
Device NameBus TypeVendorTest Result
D353 internal FDD 3.5”, 1.44 MB Mitsumi Pass
Hard Disk Drive
Device NameBus TypeVendorTest Result
DYKA -22160 IDE IBM Pass
Keyboard
Device NameTy p eVendor Test Result
Acer 6511 PS/2 (104 Key) Acer Pass
Acer6512 PS/2 (105 Key) Acer Pass
Acer 6017 (Keypad) PS/2 (17 Key) Acer Pass
Natural Keyboard PS/2 (104 Key) Microsoft Pass
Mouse
Device NameTy p eVendorTest Result
Microsoft PS/2 Mouse PS/2 Microsoft Pass
Microsoft IntelliMouse PS/2 Microsoft Pass
Acer S-34 PS/2 Mouse PS/2 Acer Pass
Logitech PS/2 Mouse PS/2 Logitech Pass
Addonics PRO-5 Serial Addonics Pass
Microsoft Home Mouse -Serial Serial Microsoft Pass
Internal TouchPad TouchPad Synaptics Pass
ECP/EPP and Printer
Device NameTy p eVendorTest Result
LaserJet 5MP Laser HP Pass
LaserJet 6MP Laser (ECP) HP Pass
DeskJet 890C BubbleJet HP Pass
Monitor
Device NameTy p eVendorTe s t  R e s u l t
AcerView 56e UVGA  (DDC2B) Acer Pass
AcerView 76ie UVGA (DDC2B) Acer Pass 
						

							106 TravelMate 310 Service Guide
AcerView 98” UVGA (Green) Acer Pass
MultiSync E1100 (DDC2B) NEC Pass
Compaq V70 (DDC2B) Compaq Pass
USB Device
Device NameTy p eVendorTest Result
Camera (YC76) USB Intel Pass
USB Logitech USB Logitech Ref to 13.1.7
Genius NICHE USB 
MouseUSB KYE Ref to 13.1.7
Acer 6511-M USB API Pass
Monitor
Device NameTy p eVendorTest Result 
						

							Chapter B 107
Battery Performance Test
Battery Life Test
Battery Function Test
Test Configuration
Device NameModel
CPU Intel Pentium 233 Mhz
Memory 32 MB
HDD IBM DYKA-22160
LCD TFT 8.4”
Battery  BTP-15A1 Li-ION
Power Saving Option
          Display Always OnDisable
          Suspend to Disk on Battery Low Disable
          Other Item Default
O.S. Windows 95
Battery Measurement Program Zdbench Battery Mark 2.0 With Zdigit 
Test Result
Ty p eCPUTe s t  R e s u l t
TFT 8.4” Pentium 233 02:10:00
Battery Function Test
Te s t  I t e mTe s t  
Result
Battery Low Condition Battery Low Warning Beep Pass
Battery low LED Blinking Pass
Battery Replacements Battery Low System Hibernation/
ResumePass
Battery High System Hibernation/
ResumePass
Power Supply Transition System Hibernation, plug AC/Resume Pass
System with AC, Hibernation insert 
BatteryPass
Battery Charge during Battery Charge with LCD OFF Pass
LCD off to on Battery Charge from LCD off to on Pass 
						

							108 TravelMate 310 Service Guide
Video & Display Driver Test
Audio Integration Test
Video and Display Driver Test
LCDTFT VGA 800x600
Screen     
SizeColor LCD                        CRT
Adapter    Optimal    60     75    85
Default                        Hz     Hz    Hz
BOTH
640x480 256 Pass
640x480 High 
ColorPass
640x480 True 
ColorPass
800x600 256 Pass
800x600 High 
ColorPass
LCDSTN VGA 600x480
640x480 256 Pass
640x480 High 
ColorPass
640x480 True 
ColorPass
800x600 256 Pass
800x600 High 
ColorPass
Windows 95
Windows 95 
Media PlayerPMU 
StandbyHibernation
Midi files Pass Pass Pass
WAV files Pass Pass Pass
AVI files Pass Pass Pass
Sound Record Pass Pass Pass
Audio CD Pass Pass Pass 
						

							Chapter B 109
Multimedia PC Function Test
Realtime Clock Test
Utility Driver Test
Windows 95
Windows 95 
Video CD 1.xVi deo  2 .0PMU 
StandbyHibernation
Active 
MoviePass Pass Pass Pass
Realtime Clock Test
Test ItemTe s t  
Result
Hibernation for overnight then Resume Check CMOS Time/Date Pass
LID Off Check CMOS Time/Date Pass
Normal Working with AC Adapter Check CMOS Time/Date Pass
Normal Working without  AC Adapter Check CMOS Time/Date Pass
Stand without power on for Overnight Check CMOS Time/Date Pass
The drivers and utilities will be intalled and tested on the system
NameResult
NeoMagic NM2097 Display Driver V6.11Q for Windows 95 Pass
YAMAHA Audio Driver V4.03.8335 for Windows 95 Pass
YAMAHA Audio Rack V3.11E for Windows 95 Pass
IntelliSync 97 V1.2 for Windows 95 /NT Pass
Lucent 56K Modem V4.16.1 for Windows 95 /NT Ref to 13.1.8
PHDisk V3.2 Pass
NoteBook Manager V2.02 Pass
SafeOff  V1.43 for Windows 95 Pass
Tdial V1.424 for Windows 95 Pass 
						

							110 TravelMate 310 Service Guide
Limitation
These tips provide technical information about known difficulties that could be 
encountered when using this product.  Our engineers are working 
continuously to eliminate these and all other potential problems, but our 
preliminary research has revealed that the following potential limitations may 
exist:
1.  While using the Slim SCSI card (1480 or 1460) to connect to a CD-ROM 
playing video, the system may hang when entering standby (STD) mode.
2.  When using QAPlus/Win R7.1, the system could incur memory, floppy 
drive, or COM port (COM3) problems.
3.  In BIOS, the VGA always on setting may function improperly.
4.  While playing back video from the external CD-ROM (Addonics 24X), the 
system may hang or experience a fatal exception when using the STD 
hotkey.
5.  The timeout function of the Standby timer may function improperly.
6.  In BIOS, the Resume on time date setting may function improperly.  (The 
system might resume when the time is matched even when the date is 
unmatched.)
7.  After pressing the STD hotkey to enter standby mode, plugging or 
unplugging the USB mouse may cause a fatal exception.
8.  The internal modem (Modem driver version 4.16.1) may be unable to 
receive ring-in calls.  (The Resume on modem ring setting may function 
improperly.)
9.  When using MediaPlayer to play back a full-screen AVI file, the screen 
may tremble after resuming from STD mode.
10.  While using ActiveMovie to play an MPEG file (original size), the 
shutdown screen may be abnormal when restarting the system.
11.  When playing back an MPEG file, the screen display (STN and TFT, 
800*600*High color) may be abnormal.
12.  Win95 is unable to configure the Viking 16-MB ATA Flashcard.
13.  The internal speaker motor of the new Addonics 24X CD-ROM makes an 
audible spin noise.
14.  Covering the internal microphone with a finger may cause a high-
frequency noise. 
						

							Appendix C 111
This section describes online technical support services available to help you 
repair your Acer Systems
If you are a distributor, dealer, ASP or TPM, please refer your technical 
queries to your local Acer branch office.  Acer Branch Offices and Regional 
Business Units may access our website. However some information sources 
will require a user i.d. and password. These can be obtained directly from 
Acer CSD Taiwan.
Acers Website offers you convenient and valuable support resources 
whenever you need them.
In the Technical Information section you can download information on all of 
Acers Notebook, Desktop and Server models including;
•  Service guides for all models
•  Users manuals
•  Training materials
•  Main manuals
•  Bios updates
•  Software utilities
•  Schematics
•  Spare parts lists
•  Chips
•  TABs (Technical Advisory Bulletin)
The service repair section provides you with downloadable information on: 
•  Troubleshooting guides
•  Tooling box information
•  Repair instructions for specific models 
•  Basic repair guidelines
•  Debug cards for Acers latest models
For these purposes, we have included an Acrobat File to facilitate the 
problem-free downloading of our technical material.
Online Support Information A p p e n d i x C 
						

							112 TravelMate 310 Service Guide
 Also contained on this website is 
•  Detailed information on Acers International Travelers Warranty (ITW) 
•  Returned material authorization procedures 
•  An overview of all the support services we offer, accompanied by a list 
of telephone, fax and email contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if 
you have any suggestions or comments, please do not hesitate to 
communicate these to us 
						

							Index 113
B
boot order
setting in Setup Utility 23
D
date
setting in Setup Utility 21
display
hot keys 16
H
Heuristic Power
Management 28
Hibernation mode
hot key 16
hot keys 16
K
keyboard
hot keys 16
M
media activity
on indicator 15
N
num lock 17
P
password
changing in Setup Utility 27
checking during boot 26
checking during resume 26
removing in Setup Utility 27
setting in Setup Utility 27
power
managing in Setup Utility 28
S
serial port
setting in Setup Utility 24
Setup Utility 20–??
Boot Device Priority submenu 
23
entering 20
Exit menu 29
Hard Disk 0 submenu 22
Main menu 21
navigating 20
Power Saving menu 28
Security menu 25
speakers
hot keys 16
Index 
						

							114 Index
T
Time
setting in Setup Utility 21
U
Utility
BIOS Setup 20