Acer Travelmate 210 Service Guide

							TravelMate 210
Service Guide
  PART NO.: 49.40R03.001 
  DOC. NO.: SG362-0102A                                                                                         PRINTED IN TAIWAN Service guide files and updates are available
on the AIPG/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Copyright
Copyright © 1999 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							III
Conventions
The following conventions are used in this manual:
Screen messagesDenotes actual messages that appear 
on screen.
NOTE
Gives bits and pieces of additional 
information related to the current 
topic.
WARNING
Alerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTION
Gives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANT
Reminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							IV
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							V
Table of Contents
Chapter 1 System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Right Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Bottom Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
 Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   11
Special keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Touchpad   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Touchpad basics  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Chapter 2 System Utilities  29
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   29
Navigating the BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
System Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   30
Basic System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   31
Startup Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   32
Onboard Device Configuration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   34
Load Default Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Executing Flash Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   37
System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   38
Panel ID Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   38
Thermal and Fan Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Mother Board Data Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   40
PQA System Diagnostics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Audio Resource and Speaker-Out Test . . . . . . . . . . . . . . . . . . . . . . . . . . .   40
USB Register and Connect/ Disconnect Test  . . . . . . . . . . . . . . . . . . . . . . . 40
Running PQA Diagnostics Program   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Chapter 3 Machine Disassembly and Replacement  43
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the Battery Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Removing the CD-ROM Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Disassembling the CD-ROM Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . 49
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Disassembling the Hard Disk Drive Module   . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing the Extended Memory  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing the Modem Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Disassembling the LCD   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 
						

							VI
Table of Contents
Removing the Hinge Cap   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing the Middle Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing the Launch Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Removing the Cable Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Removing the 12.1” TFT LCD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Removing the LCD Bezel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Removing the Speaker  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the Inverter Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the LCD  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Removing the Microphone   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing the LCD FPC Cable  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Disassembling the Upper Case   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Removing the Floppy Disk Drive Module   . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Disassembling the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . 63
Removing the CPU Heatsink   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the RTC Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the Touch Pad Cable  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the Upper Case   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Disassembling the Lower Case   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the Charger Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the Main Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Removing the Modem Cable   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Removing the PCMCIA Slot  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Chapter 4 Troubleshooting  73
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Keyboard or Auxiliary Input Device Check  . . . . . . . . . . . . . . . . . . . . . . . . . 74
Memory Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Index of Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Index of PQA Diagnostic Error Code, Message  . . . . . . . . . . . . . . . . . . . . . . . . . 86
Index of PQA Diagnostic Error Code, Message  . . . . . . . . . . . . . . . . . . . . . . . . . 87
Chapter 5  Jumper and Connector Locations  89
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   89
Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Chapter 6 FRU (Field Replaceable Unit) List  93
Appendix A Model Definition and Configuration  105
Appendix B Test Compatible Components  107
Microsoft Windows ME US/JP ACPI Environment Test  . . . . . . . . . . . . . . . . . . 108
Appendix C Online Support Information  109
Index 111 
						

							Chapter 11
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
!Intel® Mobile Pentium® and Celeron® CPU families 700/900 MHz processor with 128KB cache
!64-bit memory bus
!AcerMedia bay (removable CD-ROM or DVD-ROM drive)
!Built-in floppy drive
!High-capacity, Enhanced-IDE hard disk
!NiMH main battery pack
!Power management system with ACPI (Advanced Configuration Power Interface)
Multimedia
!16-bit high-fidelity AC’97 stereo audio with 3D sound and wavetable synthesizer
!Built-in dual speakers with microphone
!High-speed CD-ROM and DVD-ROM drive(AcerMedia Bay)
!USB video capture kit option
Connectivity
!PS/2 interface, which also can be configured as keyboard/keypad interface.
!84/85/88 key keyboard, which is IBM PC/AT keyboard compatible.
!Universal Serial Bus Ports
!CD-ROM/DVD Swappable Module 
!RJ-11 for 56Kbps fax/modem
!Upgradeable memory and hard disk
!ECP/EPP Compliant parallel port.
!RS-232 (16550 compatible) serial port
System Specifications
Chapter  1 
						

							2Chapter 1 
Human-centric Design and Ergonomics
!All-in-one design (CD-ROM, floppy disk drive, hard disk drive) 
!Sleek, smooth and stylish design
!Full-sized keyboard
!Ergonomically centred touchpad pointing device
Expansion
!One Type III or one Type II CardBus PC card (formerly PCMCIA) slot with ZV (zoomed video) 
support
!Upgradeable memory and hard disk
Display
!12.1”, 13.3” or 14.1” TFT LCD displaying 32-bit true-color at 800X600 SVGA or 1024x768 XGA 
resolution
!3D capabilities
!Supports other output display devices such as LCD projection panels for large audience 
presentations
!“Automatic LCD dim” feature that automatically decides the best settings for your display and 
conserves power.
!Simultaneous LCD and CRT display support
!Dual display capability
Video performance
2X AGP video graphic accelerator with 8MB shared from system memory to boost video performance.
Simultaneous display
The computer’s large display and multimedia capabilities are great for giving presentations. If you prefer, you 
can also connect an external monitor when giving presentations. This computer has built-in AGP and VGA 
display system to support simultaneous LCD and CRT display. Simultaneous display allows you to control the 
presentation from your computer and at the same time face your audience. You can also connect other output 
display devices such as LCD projection panels for large-audience presentations.
Dual Display
The computer’s unique graphics chip takes advantage of Windows ME’s multi-display capability, allowing you 
to extend your desktop to an external display device, such as an external monitor projector. With this feature 
enabled, you can move program windows to/from the computer LCD and the external monitor.
Power management
The power management system incorporates an automatic LCD dim feature that automatically dims the LCD 
when the computer is powered by a battery pack to conserve battery power. See “Power Management” on 
page 26 for more information on power management features.
Opening and closing the display
To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable 
viewing position. The computer employs a microswitch that turns off the display (and enters standby mode) to 
conserve power when you close the display cover, and turns it back on when you open the display cover. 
NOTE: 
 If an external monitor is connected, the computer turns off the display (but does not enter standby 
mode) when you close the display cover.
To close the display cover, fold it down gently until the display cover latch clicks into place. 
WARNING: To avoid damaging the display, do not slam it when you close it. Also, do not place any 
object on top of the computer when the display is closed. 
						

							Chapter 13
System Block Diagram
Mobile PIIICeleron
N/ B
S/ B
DI MM* 2
MODEM
Daught er  Ca rdAC  97 Codec
CS4299 or  ALC200
Fl oppyPri nterSeri al
LI NE
IN
MI C
VROP AMP
TPA0202
INT.
SPKR
INT.
SPKR
DEBUGBI OS ROMMX29F00 4KBC
M38867Fi nger Pri ntRTC
BQ3285LFCMOS
BAT
Pri mary EI DE
HDD
Secondar y
EIDE
CDROM
USB*2
CARDBUS
OZ6912
T OUCH PADINT. KBPS/ 2 CONN
PCI  BUS
XD BUS
HOST BUS
MEM BUS
AC Li nk
CLK  GEN.I CS9248- 157
SDRAM CLK
BUFFER
I CS- 9112-17
CRT
LCD
Mobile PIIICeleron
N/ B
S/ B
DI MM* 2
MODEM
Daught er  Ca rdAC  97 Codec
CS4299 or  ALC200
Fl oppyPri nterSeri al
LI NE
IN
MI C
VROP AMP
TPA0202
INT.
SPKR
INT.
SPKR
DEBUGBI OS ROMMX29F00 4KBC
M38867Fi nger Pri ntRTC
BQ3285LFCMOS
BAT
Pri mary EI DE
HDD
Secondar y
EIDE
CDROM
USB*2
CARDBUS
OZ6912
T OUCH PADINT. KBPS/ 2 CONN
PCI  BUS
XD BUS
HOST BUS
MEM BUS
AC Li nk
CLK  GEN.I CS9248- 157
SDRAM CLK
BUFFER
I CS- 9112-17
CRT
LCD
CRT
LCD 
						

							4Chapter 1 
Board Layout
To p  Vi e w
1 DC-in Port 13 PCMCIA Socket Connector
2 PS/2 Keyboard and Mouse Port 14 Diskette Drive Connector
3 Serial Port 15 PCMCIA (PC card)Controller (OZ6812)
4 Parallel Port 16 HDD Connector
5 Launch Key Connector 17 BIOS ROM
6 USB Port 1 18 Touch Pad Cable Connector 
7 USB Port 2 19 Switch
8 External Display Port 20 Keyboard Cable Connector
9 Modem Port 21 RTC battery
10 LED & Inverter Connector 22 CD-ROM Connector
11 Fan Connector 23 LCD Connector
12 CPU (on board)
98
7
43
21
23
21
20
18
17 6
11 10
14
13
15
16
19
22
5
12