Acer Travelmate 210 Service Guide

Chapter 475
The following auxiliary input devices are supported by this computer:
!Numeric keypad
!External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. 
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.
Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics 
Program”).
2.
Go to the diagnostic memory in the test items.
3.
Press...

76Chapter 4
Check the Battery Pack 
To check the battery pack, do the following:
1.
Power off the computer. 
2.
Remove the battery pack and measure the voltage between battery terminals 1(ground) and 7(+). See the 
following figure
3.
If the voltage is still less than 8.0 Vdc after recharging, replace the battery. 
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% 
of the total power remaining when installed in the computer. 
If the battery...

Chapter 477
Index of Error Message
The symptom-to-FRU index lists the symptoms and errors and their possible causes. The most likely cause is 
listed first.
NOTE: 
 Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU 
replacement does not solve the problem, put the original part back in the computer.  Do not replace a 
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not...

78Chapter 4
Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Diskette drive A error Check that the drive is defined with the proper diskette 
type in BIOS Setup Utility.
Diskette Drive Check. 
Incorrect Drive A type - run SETUP Check that the drive is defined with the proper diskette 
type in BIOS Setup Utility
Diskette Drive Check. 
System cache error - Cache disabled System board
CPU ID System board
DMA Test Failed DIMM
System board...

Chapter 479
No beep, power-on indicator turns on and LCD is 
blank.Power source (battery pack and power adapter).
Power System Check.  
Reconnect the LCD connectors
Hard disk drive
LCD inverter ID
LCD cable
Inverter
LCD
System board
No beep, power-on indicator turns on and LCD is 
blank.  But you can see POST on an external CRT. Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
No beep, power-on indicator turns on and a blinking 
cursor shown on LCD during POST.Ensure...

80Chapter 4
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesnt work
LCD is too dark
LCD brightness cannot be adjustedEnter BIOS Utility to execute “Load Setup Default 
Settings”, then reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key 
doesnt work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Unreadable LCD screen 
Missing pels in characters
Abnormal screen 
Wrong color...

Chapter 481
Battery can’t be charged Power System Check 
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA)  PCMCIA slot assembly
System board
PCMCIA slot pin is damaged. PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from actual size. Enter BIOS Setup Utility to execute “Load Default 
Settings, then reboot system.
DIMM
System board
Speaker-Related Symptoms...

82Chapter 4
The system doesnt resume from standby mode after 
opening the LCD.Standby Mode
LCD cover switch
System board
Battery fuel gauge in Windows doesn’t go higher than 
90%. Remove battery pack and let it cool for 2 hours.
Refresh battery (continue to use battery until power off, 
then charge battery).
Battery pack
System board
System hangs intermittently. Set Thermal Sensor Threshold. 
Reconnect hard disk/CD-ROM drives. 
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom /...

Chapter 483
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 85. Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly. System Diagnostics Diskette
Modem phone jack
Modem board
System board 

84Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors.  FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.
Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.
If no error is detected, do not replace any FRU.
3.
If...