Acer Ferrari 5000 Service Guide

							Chapter 372
12.Cautiously take out the main board assembly from the lower case.
13.Remove the four screws holding the speaker set to the lower case.
14.Detach the foil fastening the speaker cable to the lower case.
15.Then detach the speaker set from the lower case.
16.Then take out the modem cable from the lower case as well.
17.Detach the DC-in cable from the lower case.
18.Disconnect the RTC battery then detach it from the main board.
19.Disconnect the thermal module cable connector from the main board.
20.Remove the five screws fastening the thermal module to the main board.
21.Remove the thermal module from the main board.
22.Use a flat-headed screwdriver to release the CPU lock. Please turn clock-wise.
23.Then carefully take out the CPU from the CPU socket on the main board. 
						

							73Chapter 3
Disassembling the LCD Module
1.Remove the six screw caps on the LCD bezel.
2.Then remove the six screws fastening the LCD bezel to the LCD module.
3.Carefully detach the LCD bezel from the LCD module.
4.Detach the microphone from the LCD bezel.
5.Disconnect the LVDS cable and LCD cable from the inverter then remove the inverter.
6.Disconnect the CCD cable and the LCD cable.
7.Remove the four screws fastening the LCD assembly to the LCD cover.
8.Then take out the LCD assembly from the LCD cover.
9.Tear off the foil attach onto the wireless antenna set to the LCD cover. Please detach the foil on 
both side.
10.Remove the two screws holding the wireless antenna set to the LCD cover. 
						

							Chapter 374
11 .Detach the antenna set from the LCD cover.
12.Remove the two screws fastening the LCD latch.
13.Then carefully detach the latch knob from the LCD cover.
14.Take out the LCD latch (with the small spring) from the LCD cover.
15.Remove the screws holding the CCD module (digital camera module) to the LCD cover.
16.Detach the CCD cable from the LCD cover and remove the CCD module
17.Remove the CCD cover from the CCD module.
18.Detach the CCD bezel from the CCD module
19.Remove the two screws fastening the CCD board to the CCD cover.
20.Then take out the CCD board from the CCD cover. 
						

							75Chapter 3
21.Take out the CCD hinge from the CCD cover as well.
22.Disconnect the CCD cable from the CCD board.
23.Remove the two screws fastening the left LCD bracket to the LCD.
24.Remove the left LCD bracket.
25.Remove the two screws holding the right LCD bracket.
26.Remove the right LCD bracket.
27.Tear off the mylar fastening the LCD cable and disconnect the LCD cable from the LCD.
Disassembling the External Modules
HDD Module
1.Remove two screws holding the HDD bracket to the HDD.
2.Remove another two screws fastening HDD bracket to HDD on the other side.
3.Carefully detach the HDD from the bracke.t 
						

							Chapter 376
ODD Module
1.Remove the four screws fastening the ODD bracket to the ODD.
2.Remove the ODD bracket form the ODD.
3.Detach the ODD board from the ODD. 
						

							Chapter 477
Please use the following procedures as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or 
modified options may occur errors or invalid responses.
1.Obtain the detailed fail symptoms as many as possible.
2.Verify the symptoms by attempting to recreate, running the diagnostic tests or repeating the same 
operation.
Troubleshooting
Chapter 4 
						

							78Chapter 4
System Check Procedures
External Diskette Drive Check
Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A 
writable, diagnostic diskette is required.
NOTE: Make sure that the diskette does not have more than one label attached. Multiple labels may cause 
damage to the drive or make the drive fail.
1.Boot from the diagnostic diskette and start the diagnostic programs.
2.See if FDD test is passed as the programs run the FDD test.
3.Follow the instructions in the message window.
If errors occur with the internal diskette driver, reconnect the diskette connector on the system 
board. If the errors still remain:
1.Reconnect the external diskette drive.
2.Replace the external diskette driver.
3.Replace the main board.
External CD-ROM Drive Check
Do the following procedures to isolate the possible effects from a controller, driver, or CD-ROM. 
NOTE: Make sure that the CD-ROM does not have any label attached. The label may cause damage to the 
drive or make the drive fail.
1.Boot from the diagnostic diskette and start the diagnostic programs.
2.See if CD-ROM test is passed when the programs run the CD-ROM test.
3.Follow the instructions in the message window.
If errors occur, reconnect the connector on the system board. If the errors still remain:
1.Reconnect the external CD-ROM drive.
2.Replace the external CD-ROM drive.
3.Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is under test. If the internal keyboard does 
not work or an unexpected error appears, make sure that the flexible cable extending from the 
internal keyboard is correctly connected on the system board. If the keyboard is correctly 
connected, run the Keyboard test.
If errors occur, do the following procedures in sequence to correct the problems. Do not replace a 
non-defective FRU.
1.Reconnect the keyboard cable.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer.
•Numeric keypad
•External keyboard
If any of these devices do not function, reconnect the cable and repeat the anterior procedures. 
						

							Chapter 479
Memory Check
Follow the procedures below to correct the memory errors.
1.Boot from the diagnostic diskette and start the diagnostic programs.
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is correctly inserted into the connector. A wrong connection will cause 
errors.
Power System Check
To verify the symptoms, power on the computer by using the following power sources separately.
1.Remove the battery pack.
2.Connect the power adaptor and check the power supply.
3.Disconnect the power adaptor and install the battery pack, then check the power supply.
If you think there is a power supply problem, please go to “Check the Power Adaptor” and “Check 
the Battery Pack” in this chapter.
Check the Power Adaptor
Unplug the power adaptor cable from the computer and measure the output voltage at the plug of 
the power adaptor cable. See the illustration and follow the procedures below.
1.If the voltage is not correct, replace the power adaptor.
2.If the voltage is within the range:
(1)
Replace the system board.
(2)If the problem is still not resolved, see “Undetermined Problems”.
(3)If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adaptor does not always indicate a defect.
3.If the power-on indicator does not light up, check the power cord of the power adaptor for continuity and 
correct installation.
4.If the operational charge does not work, see “Check the Battery Pack”.
Check the Battery Pack
Follow the procedures below to check the battery pack.
From software, this helps to identify the problem is on recharging or discharging.
1.Check the Power Management in Control Panel.
2.Then confirm that the parameters shown in the screen for Current Power Source and Total Battery Power    
Remaining are correct.
3.Repeat the step 1 and step 2 for both battery and adaptor.
From hardware, this helps to identify whether you should replace the battery pack or not.
pin 1: +19V to +20.5V
pin 2: 0V, ground 
						

							80Chapter 4
1.Power off the system.
2.Remove the battery pack and measure the voltage between terminals one (+) and seven (-). There are 
seven terminals totally. See the illustration below.
3.If the voltage is still less than 7.5V after recharging, replace the battery.
If the battery status indicator does not light up, remove the battery pack. After the battery pack 
returns to room temperature, reinstall it to the system.
If the charge indicator does not light up, replace the battery pack. If the charge indicator still does 
not light up, replace the AC/DC charger board.
Touchpad Check
If the touchpad does not work, follow the procedures one at a time to correct the problem. Do not 
replace a non-defective FRU.
1.Reconnect the touchpad cables.
2.Replace the touchpad.
3.Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer 
movement will occur when a slight, steady pressure is applied to the touchpad pointer. This 
symptom is not a hardware problem. 
						

							Chapter 481
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes.
NOTE: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU 
replacement does not solve the problem, put the original part back in the computer. Do not replace a 
non-defective FRU.
The error messages are listed in the coming pages to indicate the BIOS signals on the screen and 
the error symptoms classified by functions. If the symptom is not included on the list, please refer to 
Undetermined Problems.
NOTE: Most of the error messages occur during POST. Some of them show information about a hardware 
device, for example, the size of memory installed. Others may indicate problems with a device, such 
as the way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, please reset the computer. 
Enter Setup and install Setup defaults to correct the errors.
Index of Error Messages
Error Code List
Error Message List
Error CodeError Message
006 Equipment Configuration Error Causes:
•  CPU BIOS Update Code Mismatch
•  IDE Primary Channel Master Drive Error
The causes will be shown before Equipment Configuration Error.
010 Memory Error at xxxx:xxxx:xxxxh (R: xxxxh, W: xxxxh) 
070 Real Time Clock Error
071 CMOS Battery Bad
072 CMOS Checksum Error
110 System disabled.
Incorrect password is specified.
No error code Battery critical low: In this situation BIOS will issue four short beeps 
then shut down system, no message will be shown.
No error code Thermal critical high: In this situation BIOS will shut down the 
system, no message will be shown.
Error MessageFRU/Action in Sequence
Failure Fixed Disk Reconnect hard disk drive connector.
Run Load Default Settings in BIOS Setup Utility.
Hard disk drive
System board
Stuck Key see Keyboard or Auxiliary Input Device Check. 
Keyboard error see Keyboard or Auxiliary Input Device Check. 
Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check.
Keyboard locked - Unlock key 
switchUnlock external keyboard
Monitor type does not match 
CMOS - Run SetupRun Load Default Settings in BIOS Setup Utility.
Shadow RAM Failed at offset: 
nnnnBIOS ROM
System board