Acer Ferrari 5000 Service Guide

							Acer
Ferrari 5000
Service Guide
                                                                                                                                     PRINTED IN TAIWAN
               Service guide files and updates are 
available on the ACER/CSD web.   
For more information, please refer to 
http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates of Ferrari 5000 service guide.
Date ChapterUpdates 
						

							III
Copyright
Copyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be 
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language 
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, 
chemical, manual or otherwise, without the prior written permission of Acer Incorporated. 
						

							IV
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with 
respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness 
for any particular purpose. Any Acer Incorporated software described in this manual is sold or 
licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not 
Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, 
repair, and any incidental or consequential damages resulting from any defect in the software. 
Acer is a registered trademark of Acer Incorporated.
AMD is a registered trademark of AMD Corporation.
Turion and Athlon are trademarks of AMD Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective 
holders. 
						

							V
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear on screen.
NOTE Gives bits and pieces of additional information related 
to the current topic.
WARNING Alerts you to any damage that might result from doing 
or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible 
hardware or software problems.
IMPORTANT Reminds you to do specific actions relevant to the 
accomplishment of procedures. 
						

							VI
Preface
Before using this information and the product it supports, please read the following general 
information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers “global” product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-
on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this 
generic service guide. In such cases, please contact your regional offices or the responsible personnel/
channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, you should check the most up-to-date information available 
on your regional web or channel. For whatever reason, if a part number change is made, it will not be noted 
in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have 
a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST 
use the list provided by your regional Acer office to order FRU parts for repair and service of customer 
machines. 
						

							TOCVII
Table of Contents
Chapter 1 System Specification 1
Specification  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
System Memory   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Display and Graphics   . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Audio  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Communication  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Input Devices   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
I/O Interface   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Power Subsystem  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Dimensions and Weight   . . . . . . . . . . . . . . . . . . . . . . . . .  3
Environment   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Block Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4
Outlook Tour  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6
Left View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Rear View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Base View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Lock keys and Embedded Numeric Keypad  . . . . . . . . . .  9
Windows keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Hotkeys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Special keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Easy-launch Buttons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Touchpad   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Touchpad Basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Using the Bluetooth Wireless Optical Mouse  . . . . . . . . . . . .  16
Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Usage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Recharging the Bluetooth Mouse  . . . . . . . . . . . . . . . . .  16
Acer Bluetooth® VoIP Phone  . . . . . . . . . . . . . . . . . . . . . . . .  17
VoIP Phone Layout  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
LED Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Charging the Phone   . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Using Acer Voice Connection Manager (VCM)   . . . . . . . . . .  18
Installing Acer VCM   . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Using Acer VCM  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Connecting the Phone to Your Notebook  . . . . . . . . . . .  19
Using the Phone  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20
Acer OrbiCam  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21 
						

							VIIITOC
Rotating the Acer OrbiCam  . . . . . . . . . . . . . . . . . . . . . .  21
Launching the Acer OrbiCam  . . . . . . . . . . . . . . . . . . . .  21
Changing the Acer OrbiCam Settings  . . . . . . . . . . . . . .  22
Using the Acer OrbiCam as Webcam  . . . . . . . . . . . . . .  24
Acer Empowering Technology   . . . . . . . . . . . . . . . . . . . . . . .  27
Empowering Technology Password   . . . . . . . . . . . . . . .  27
Acer eDataSecurity Management  . . . . . . . . . . . . . . . . .  27
Acer eLock Management   . . . . . . . . . . . . . . . . . . . . . . .  29
Acer ePerformance Management  . . . . . . . . . . . . . . . . .  30
Acer eRecovery Management   . . . . . . . . . . . . . . . . . . .  31
Acer eSettings Management . . . . . . . . . . . . . . . . . . . . .  32
Acer ePower Management  . . . . . . . . . . . . . . . . . . . . . .  33
Acer ePresentation Management  . . . . . . . . . . . . . . . . .  35
Using the System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
Acer GridVista (dual-display compatible)   . . . . . . . . . . .  36
Launch Manager  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Norton AntiVirus  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
How do I check for viruses?   . . . . . . . . . . . . . . . . . . . . .  38
Hardware Specification and Configuration  . . . . . . . . . . . . . .  39
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
Chapter 2 System Utilities 49
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  50
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  51
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  52
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  54
Boot   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57
BIOS Password Removal SOP . . . . . . . . . . . . . . . . . . . . . . .  58
HDD Password Removal SOP  . . . . . . . . . . . . . . . . . . . . . . .  60
Chapter 3 Machine Disassembly and Replacement 62
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  63
Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  63
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . .  64
Disassembly Procedure   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . .  66
Removing the Memory Module  . . . . . . . . . . . . . . . . . . .  66
Removing the HDD Module/Mini PCI Card/ODD Module 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66
Removing the LCD Module from the Main Unit   . . . . . .  68
Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . .  69
Disassembling the LCD Module  . . . . . . . . . . . . . . . . . .  73
Disassembling the External Modules   . . . . . . . . . . . . . .  75 
						

							TOCIX
Chapter 4 Troubleshooting 77
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . .  78
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . .  78
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . .  78
Keyboard or Auxiliary Input Device Check   . . . . . . . . . .  78
Memory Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  79
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . .  79
Check the Power Adaptor  . . . . . . . . . . . . . . . . . . . . . . .  79
Check the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . .  79
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  80
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . .  81
Index of Error Messages  . . . . . . . . . . . . . . . . . . . . . . . .  81
POST Code   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . .  85
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  91
Chapter 5 Jumper and Connector Location 92
Main Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  92
Bottom Side   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  92
Top Side  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  94
Jumper Setting SOP  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  96
Chapter 6 FRU (Field Replacement Unit) List 97
Parts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  98 
						

							Chapter 11
Specification
Platform
•AMD TurionTM 64 X2 dual-core TL-50/TL-52/TL-56/TL-60 (1.6/1.8/2.0GHz, 1MB L2 cache) or TL-50 
(1.6GHz, 512KB L2 cache) processor, supporting AMD PowerNow!
TM Technology, AMD 
HyperTransport
TM Technology and Enhanced Virus Protection and 3DNow!TM Professional technology
• Simultaneous 32-bit and 64-bit Windows
® compatible support
• ATI Radeon
® Xpress 1150 chipset
System Memory
• Up to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM modules (dual-
channel support)
Display and Graphics
• 15.4” WSXGA + high-brightness (200 nit) Acer CrystalBriteTM TFT LCD, 1680 x 1050 pixel resolution, 
16 ms response time, supporting simultaneous multi-window viewing on dual displays via Acer 
GridVista
TM
• 15.4” WXGA + high-brightness (200 nit) Acer CrystalBriteTM TFT LCD, 1200 x 800 pixel resolution, 16 
ms response time, supporting simultaneous multi-window viewing on dual displays via Acer 
GridVista
TM
• ATI MobilityTM Radeon® X1600 up to 512MB HyperMemoryTM (256MB of dedicated GDDR3 VRAM; 
256MB of shared system memory), supporting ATI PowerPlay
TM 5.0, Microsoft® DirectX® 9.0, PCI 
Express
®
• ATI DualViewTM and simultaneous multi-window viewing via Acer GridVistaTM
• MPEG-2/DVD hardware-assisted capability
• S-video/TV-out (NTSC/PAL) support
• HDMI
TM (High Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) 
support
• Simultaneous LCD and CRT display, with LCD panel resolution at 70Hz refresh rate up to 2048 x 1536 
resolution on non-interlaced CRT display
• External resolution/refresh rate:
• 2048 x 1536: 85/75/70/66/60Hz
• 1600 x 1200: 120/100/85/75/60Hz
• 1280 x 1024: 180/160/120/100/90/85/75/70/60Hz
• 1024 x 768: 200/160/120/100/90/85/75/72/70/60Hz
• 800 x 600: 200/160/120/100/90/85/75/72/70/60Hz
System Specification
Chapter 1