Acer Ferrari 5000 Service Guide

							82Chapter 4
System RAM Failed at offset: 
nnnnDIMM
System board
Extended RAM Failed at offset: 
nnnnDIMM
System board
System battery is dead - 
Replace and run SetupReplace RTC battery and Run BIOS Setup Utility 
to reconfigure system time, then reboot system.
System CMOS checksum bad - 
Default configuration usedRTC battery
Run BIOS Setup Utility to reconfigure system time, 
then reboot system.
System timer error RTC battery
Run BIOS Setup Utility to reconfigure system time, 
then reboot system.
System board
Real time clock error RTC battery
Run BIOS Setup Utility to reconfigure system time, 
then reboot system.
System board
Previous boot incomplete - 
Default configuration usedRun Load Default Settings in BIOS Setup Utility.
RTC battery
System board
Memory size found by POST 
differed from CMOSRun Load Default Settings in BIOS Setup Utility.
DIMM
System board
Diskette drive A error Check the drive is defined with the proper diskette 
type in BIOS Setup Utility.
See External Diskette Drive Check. 
Incorrect Drive A type - run 
SetupCheck the drive is defined with the proper diskette 
type in BIOS Setup Utility.
System cache error - Cache 
disabledSystem board
CPU ID: System board
DMA Test Failed DIMM
System board
Software NMI Failed DIMM
System board
Fail-Safe Timer NMI Failed DIMM
System board
Device Address Conflict Run Load Default Settings in BIOS Setup Utility.
RTC battery
System board
Allocation Error for device Run Load Default Settings in BIOS Setup Utility.
RTC battery
System board
Failing Bits: nnnn DIMM
BIOS ROM
System board
Fixed Disk n None
Invalid System Configuration 
DataBIOS ROM
System board
Error MessageFRU/Action in Sequence 
						

							Chapter 483
I/O device IRQ conflict Run Load Default Settings in BIOS Setup Utility.
RTC battery
System board
Operating system not found Enter Setup and see if fixed disk and drive A: are 
properly identified.
Diskette drive
Hard disk drive
System board
No beep, power-on indicator 
turns off and LCD is blank.Power source (battery pack and power adapter). 
See Power System Check. 
Ensure every connector is connected correctly. 
Reconnect the DIMM.
LED board
System board
No beep, power-on indicator 
turns on and LCD is blank.Power source (battery pack and power adapter). 
See Power System Check. 
Reconnect the LCD connector.
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
System board
No beep, power-on indicator 
turns on and LCD is blank. But 
you can see POST on an 
external CRT. Reconnect the LCD connectors.
LCD inverter ID
LCD cable 
LCD inverter
LCD
System board
No beep, power-on indicator 
turns on and a blinking cursor 
shown on LCD during POST.Ensure every connector is connected tightly and 
correctly.
System board
No beep during POST but 
system runs correctly.Speaker
System board
Error MessageFRU/Action in Sequence 
						

							84Chapter 4
POST Code
CodeBeepsFor Boot Block in Flash ROM
E0h Initialize the chipset.
E1h Initialize the bridge.
E2h Initialize the CPU.
E3h Initialize the system timer.
E4h Initialize system I/O.
E5h Check force recovery boot.
E6h Checksum BIOS ROM.
E7h Go to BIOS.
E8h Set Huge Segment.
E9h Initialize Multi Processor.
EAh Initialize OEM special code.
EBh Initialize PIC and DMA.
ECh Initialize Memory type.
EDh Initialize Memory size.
EEh Shadow Boot Block.
EFh System memory test.
F0h Initialize interrupt vectors.
F1h Initialize Run Time Clock.
F2h Initialize video.
F3h Initialize System Management Mode.
F4h 1 Output one beep before boot.
F5h Boot to Mini DOS.
F6h Clear Huge Segment.
F7h Boot to Full DOS. 
						

							Chapter 485
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Indicator-Related Symptoms
Power-Related Symptoms
Symptom/ErrorAction in Sequence
LCD backlight doesnt work.
LCD is too dark.
LCD brightness cannot be 
adjusted.
LCD contrast cannot be 
adjusted.Enter BIOS Utility to execute Load Setup Default 
Settings, then reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key 
do not work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Unreadable LCD screen 
Missing pels in characters
Abnormal screen 
Wrong color displayedReconnect the LCD connector.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD has extra horizontal or 
vertical lines displayed.LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Symptom/ErrorAction in Sequence
Indicator incorrectly 
remains off or on, but 
system runs correctly.Reconnect the inverter board
Inverter board
System board
Symptom/ErrorAction in Sequence
Power shuts down during 
operation.Power source (battery pack and power adapter). See 
Power System Check. 
Battery pack
Power adapter
Hard drive & battery connection board
System board
The system doesn’t 
power on.Power source (battery pack and power adapter). See 
Power System Check. 
Battery pack
Power adapter
Hard drive & battery connection board
System board
The system doesn’t 
power-off.Power source (battery pack and power adapter). See 
Power System Check. 
Hold and press the power switch for more than 4 seconds. 
System board 
						

							86Chapter 4
Battery can’t be charged. See Check the Battery Pack. 
Battery pack
System board
Symptom/ErrorAction in Sequence 
						

							Chapter 487
PCMCIA-Related Symptoms
Memory-Related Symptoms
Speaker-Related Symptoms
Power Management-Related Symptoms
Symptom/ErrorAction in Sequence
System cannot detect 
the PC Card (PCMCIA). PCMCIA slot assembly
System board
PCMCIA slot pin is 
damaged.PCMCIA slot assembly
Symptom / ErrorAction in Sequence
Memory count (size) 
appears different from 
actual size.Enter BIOS Setup Utility to execute Load Default 
Settings, then reboot system.
DIMM
System board
Symptom/ErrorAction in Sequence
In Windows, multimedia 
programs, no sound 
comes from the 
computer. Audio driver
Speaker
System board
Internal speakers make 
noise or emit no sound.Speaker
System board
Symptom/ErrorAction in Sequence
The system will not enter 
hibernation.Keyboard (if control is from the keyboard)
Hard disk drive
System board
The system does not 
enter hibernation mode 
and four short beeps 
every minute.Press Fn + F4
 and see if the computer enters hibernation 
mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
The system does not 
enter standby mode after 
closing the LCD.LCD cover switch
System board
The system does not 
resume from hibernation 
mode.Hard disk connection board
Hard disk drive
System board
The system does not 
resume from standby 
mode after opening the 
LCD.LCD cover switch
System board
Battery fuel gauge in 
Windows does not go 
higher than 90%. Remove battery pack and let it cool for two hours.
Refresh battery (continue to use battery until power off, 
then charge battery).
Battery pack
System board 
						

							88Chapter 4
Peripheral-Related Symptoms
Keyboard/Touchpad-Related Symptoms
Modem-Related Symptoms
NOTE: If you can not correct the problems according to the anterior tables, see Undetermined Problems. System hangs 
intermittently.Reconnect hard disk/CD-ROM drives. 
Hard disk connection board
System board
Symptom/ErrorAction in Sequence
System configuration 
does not match the 
installed devices. Enter BIOS Setup Utility to execute Load Default 
Settings, then reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
External display does not 
work correctly.Press Fn + F5, LCD/CRT/Both display switching
System board
USB does not work 
correctly.System board
Print problems Ensure the Parallel Port in the “Onboard Devices 
Configuration” of BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Serial or parallel port 
device problems.Ensure the Serial Port in the Devices Configuration” of 
BIOS Setup Utility is set to Enabled.
Device driver
Device cable
Device
System board
Symptom/ErrorAction in Sequence
Keyboard (one or more 
keys) does not work.Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work. Reconnect touchpad cable.
Touchpad board
System board
Symptom/ErrorAction in Sequence
Internal modem does not 
work correctly.Modem phone port
Modem combo board
System board
Symptom/ErrorAction in Sequence 
						

							Chapter 489 
						

							90Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do 
with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU 
replacement should be considered only when a recurring problem exists.
When analyzing an intermittent problems, follow the procedures below:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. 
						

							Chapter 491
Undetermined Problems
The diagnostic problems does not identify which devices fail, which devices are incorrectly 
installed, whether a short circuit happens, or whether the system is inoperative.
NOTE: Verify if all devices attached are supported by the computer.
NOTE: Verify if the power supply used at the time of failure is operating correctly. You can refer to “Power 
System Check”.
Follow the procedures below to isolate the failing FRU. Do not isolate non-defective FRU.
1.Power off the computer.
2.Visually check the devices. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
•Non-Acer devices
•Printer, mouse, and other external devices
•Battery Pack
•Hard disk drive
•DIMM
•CD-ROM / Diskette drive module
•PC cards
4.Power on the computer.
5.Determine if the problem has been resolved.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU.
•System board
•LCD assembly