Acer Aspire 5737z Service Guide
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Chapter 5141 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 5737Z Series. Aspire 5737Z Series provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Steps for Clearing BIOS Password Check If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password by the following steps: •Power Off a system, and remove HDD, AC and Battery from the machine. •Open the back cover of the machine, and find out the HW Gap on M/B as picture. •Use an electric conductivity tool to short the two points of the HW Gap. •Plug in AC, keep the short condition on the HW Gap, and press Power Button to power on the system till BIOS POST finish. Then remove the tool from the HW Gap. •Restart system. Press F2 key to enter BIOS Setup menu. •If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and try again. NOTE: The steps are only for clearing BIOS Password (Supervisor Password and User Password). ItemDescriptionLocation CLRP2 (RTC (RST)) Clear CMOS Jumper DIMM Bay
142Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block. Steps for BIOS Recovery from USB Storage: Before doing this, prepare the Crisis USB key. The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: 1.Save ROM file (file name: JAL90x64.fd) to the root directory of USB storage. 2.Plug USB storage into USB port. 3.Press Fn + ESC button then plug in AC. The Power button flashes once. 4.Press Power button to initiate system CRISIS mode. When CRISIS is complete, the system auto restarts with a workable BIOS. 5.Update the latest version BIOS for this machine by regular BIOS flashing process.
Chapter 5143 Steps for BIOS Recovery by Crisis Disk: Before doing this, a Crisis Diskette should be prepared ready in hand. The Crisis Diskette could be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: 1.Power Off failed system. 2.Attach a USB floppy drive to the failed system. 3.Copy xxxxx.wph to tools folder and rename it as BIOS.wph. 4.Execute wincris.exe to start the Crisis Disk Build. 5.Select Removable and click Start. A confirmation screen displays. 6.Click the OK button on the left to continue.
144Chapter 5 7.Click the (N) button when prompted to complete the process. 8.Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system. 9.In the power-off state, unplug the AC power and hold Fn+Esc then plug the AC power in. 10.Press the Power button. The system powers on and the Crisis BIOS Recovery process begins. BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed systems. When the Crisis flash process is finished, the system restarts with a workable BIOS. Update to the latest version BIOS for the system using the regular BIOS flashing process.
Chapter 6145 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 5737Z Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it. Chapter 6
146Chapter 6 Aspire 5737Z Series Exploded Diagrams Main Assembly No.DescriptionAcer P/NNo.DescriptionAcer P/N 1 Strip Cover 60.AZ802.001 6 Thermal Module60.AZ802.006 2 Keyboard KB.I1700.004 7 Lower Case 60.AZ802.003 3 Upper Case 60.AZ802.002 8HDD Cover 42.AZ802.001 4 F/P Reader 55.AZA02.001 9 Memory Cover42.AZ802.002 5 Mainboard MB.AZ702.001 1 2 3 4 5 6 78 9 7
Chapter 6147 LCD Panel No.DescriptionAcer P/NNo.DescriptionAcer P/N 1 LCD Bezel 60.AZA02.002 7 LCD Cover 60.AZ802.004 2 LCD Panel 6M.AZA02.001 8 LCD Bracket_R 33.AZ802.004 3 LCD Cable 50.AZ802.004 9 Antenna_R 50.AZ802.005 4 LCD Bracket_L 33.AZ802.004 10 MIC Cable 23.AZ802.002 5 Antenna_L 50.AZ802.006 11 Inverter 19.AZ802.001 6 Camera Board 57.AZA02.001 1 2 3 4 5 6 78 10 9 11
148Chapter 6 Aspire 5737Z Series FRU List CategoryDescriptionAcer P/N Adapter ADAPTER 65W 3PIN DFJ DELTA AP.06501.022 ADAPTER 65W 3PIN AC-OK065B13 LFFLICKER HIPRO AP.0650A.011 ADAPTER 65W 3PIN BFJG OBL DELTA AP.06501.023 Battery BATTERY LI-ION 6CELLS 4.4MAH SM-SIMPLO BT.00607.034 BATTERY LI-ION 6CELLS 4.4MAH SANYO BT.00603.041 BATTERY LI-ION 6CELLS 4.4MAH SONY BT.00604.024 BATTERY LI-ION 6CELLS 4.4MAH PANASONIC BT.00605.020 Board FINGER PRINT BOARD 55.AZA02.001 SWITCH BOARD 55.AZ802.001 USB BOARD 55.AZ802.002 BLUE TOOTH BT.21100.005 WLAN CARD XB63 NI.23600.007 WLAN CARD XB91 NI.23600.030 WLAN CARD RALINK NI.23600.031 Cable USB CABLE 50.AZ802.001 BT CABLE 50.AZ802.002 TP FFC 50.AZ802.003
Chapter 6149 POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.006 POWER CORD ITALIAN 3 PIN 27.TAVV5.007 POWER CORD DENMARK 3 PIN 27.TAVV5.008 POWER CORD JP 3 PIN 27.TAVV5.009 POWER CORD SOUTH AFRICA 3 PIN 27.TAVV5.010 POWER CORD KOERA 3 PIN 27.TAVV5.011 POWER CORD ISRAEL 3 PIN 27.TAVV5.012 POWER CORD INDIA 3 PIN 27.TAVV5.013 POWER CORD TWN 3 PIN 27.TAVV5.014 POWER CORD ARGENTINA 3 PIN 27.APV02.001 Case/Cover/Bracket Assembly STRIP COVER 60.AZ802.001 UPPER CASE W/FP 60.AZA02.001 UPPER CASE W/O FP 60.AZ802.002 LOWER CASE ASSY 60.AZ802.003 TP BRACKET 33.AZ802.001 HDD DOOR 42.AZ802.001 RAM DOOR 42.AZ802.002 FP BRACKET 42.AZA02.001 CategoryDescriptionAcer P/N
150Chapter 6 CPU/Processor CPU INTEL CELERON CM585 2.16G LF80537NF0481M SLB6L M0KC.N0001.585 CPU INTEL CELERON CM575 2G LF80537NF0411M SLB6M M0KC.N0001.575 CPU INTEL PMDT3400 2.16G LF80537GF0481M SLB3P M0KC.34001.DTP CPU INTEL CELERON CMT1700 1.83G LF80537NF0341MN SLB6H M0KC.17001.CMT CPU INTEL CELERON CMT1600 1.66G LF80537NF0281MN SLB6J M0KC.16001.CMT CPU INTEL PMDT3200 2.0G LF80537GF0411M SLAVG M0KC.32001.DTP CPU INTEL T6400 2G AW80577GG0412MA SLGJ4 R0 KC.64001.DTP Super Multi Drive DVD SUPER MULTI DRIVE MODULE 6M.AZ802.001 DVD SUPER MULTI DRIVE TOSHIBA TS-L633A LF W/O bezelKU.00801.021 DVD SUPER MULTI DRIVE SONY AD-7580S LF W/O bezelKU.0080E.017 DVD SUPER MULTI DRIVE PHILIP DS-8A2S LF W/O bezelKU.0080F.001 DVD SUPER MULTI DRIVE HLDS GT10N LF W/O bezel FW:1.01KU.0080D.039 ODD BEZEL-SUPER MULTI 42.AZ802.003 ODD BRACKET 33.AZ802.002 Combo Drive BR DVD DRIVE MODULE 6M.AZ802.002 BR DVD DRIVE HLDS CT10N LF W/O bezel KO.0020D.001 BR DVD DRIVE PIONEER BDC-TD01RS LF W/O bezel TBD ODD BEZEL-BR 42.AZ802.004 ODD BRACKET 33.AZ802.002 CategoryDescriptionAcer P/N