Acer Aspire 5737z Service Guide

							Chapter 3111
Replacing the Keyboard
1.Reconnect keyboard FFC to the mainboard, and secure the locking latch.
2.Slide the keyboard away from the LCD screen to 
engage the securing tabs on the keyboard.3.Press down around the edges of the Keyboard to 
secure it in place. 
						

							11 2Chapter 3
Replacing the Switch Cover
Replacing the WLAN Module
1.Place the Switch Cover left side first on to the 
upper case as shown.2.Press down on the sides of the cover to secure it in 
place.
3.Press down the centre of the cover to secure it in 
place.4.Turn the computer over and secure the single 
securing screw.
NOTE: The Switch Cover securing screw is not 
used on some production models.
1.Insert the WLAN board into the WLAN socket.2.Replace the single screw to secure the module. 
						

							Chapter 311 3
3.Connect the two antenna cables to the module.
NOTE: The black antenna cable connects to the 
upper terminal and the white antenna cable 
to the lower terminal.4.Tuck the gray cable down the side of the WLAN 
Module, as shown, to avoid trapping. 
						

							11 4Chapter 3
Replacing the DIMM Modules
Replacing the Hard Disk Drive Module
1.Insert the DIMM Module in place.2.Press down to lock the DIMM module in place.
1.Place the HDD in the HDD carrier.2.Replace the four screws to secure the carrier.
3.Insert the HDD, interface side first, and lower it into 
place.4.Slide the HDD in the direction of the arrow to 
connect the interface. 
						

							Chapter 311 5
Replacing the ODD Module
1.With the ODD tray in the eject position, replace the 
ODD cover on the new ODD Module.2.Press the cover into the tray, bottom edge first, to 
secure.
3.Secure ODD bracket with two screws.4.Slide the module in to the chassis and press until 
the module is flush with the chassis.
5.Replace the single screw to secure the Module. 
						

							11 6Chapter 3
Replacing the Lower Covers
1.Replace the Memory Cover back edge first as 
shown.2.Press down the left side as shown.
IMPORTANT:Ensure that the all the securing tabs are correctly located in the casing.
3.Secure the four captive screws.
HDD 
Cover Memory 
Cover 
						

							Chapter 311 7
Replacing the SD Dummy Card
Push the SD Dummy into the slot until an audible click indicates that the card is correctly inserted.
Replacing the Battery
1.Slide and hold the battery release latch to the 
release position (1), insert the battery pack and 
press down (2).2.Slide the battery lock in the direction shown to 
secure the battery in place.
12 
						

							11 8Chapter 3 
						

							Chapter 411 9
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or 
modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating 
the same operation.
3.Use the following table with the verified symptom to determine which page to go to.
4.If the Issue is still not resolved, see “Online Support Information” on page 175.
Symptoms (Verified)Go To
Power On Issue Page 120
No Display Issue Page 121
LCD Failure Page 123
Internal Keyboard Failure Page 123
TouchPad Failure Page 124
Internal Speaker Failure Page 124
Internal Microphone Failure Page 126
ODD Failure Page 128
Modem Failure Page 131
WLAN Failure Page 131
Thermal Unit Failure Page 132
Other Functions Failure Page 133
Intermittent Failures Page 134
Undermined Failures Page 134
Chapter 4 
						

							120Chapter 4
Power On Issue
If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not 
replace a non-defective FRUs:
Computer Shutsdown Intermittently
If the system powers off at intervals, perform the following actions one at a time to correct the problem.
1.Check the power cable is properly connected to the computer and the electrical outlet. 
2.Remove any extension cables between the computer and the outlet.
3.Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly 
into a known good electrical outlet. 
4.Disconnect the power and open the casing to check the Thermal Unit (see “Thermal Unit Failure” on page 
132) and fan airways are free of obstructions.
5.Remove all external and non-essential hardware connected to the computer that are not necessary to 
boot the computer to the failure point.
6.Remove any recently installed software.
7.If the Issue is still not resolved, see “Online Support Information” on page 175.