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3Com Palm V Organiser Instructions Manual

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Page 211

Appendix B Page 203
My organizer 
displays the message 
“Waiting for sender” 
when it’s near my 
computer’s infrared 
port.nYour computer’s infrared port may be 
set to search automatically for the 
presence of other infrared devices. Do 
the following to turn off this option:
1. In the Windows taskbar, click Start.
2. Choose Settings, and then choose 
Control Panel.
3. Double-click Infrared.
4. Click the Options tab.
5. Deselect the option Search for and 
provide status for devices in range.
6. Click...

Page 212

Page 204  Frequently Asked Questions
Beaming problems
Recharging problems
ProblemSolution
I cannot beam data to 
another Palm 
Computing platform 
handheld.nConfirm that your organizer and the 
other Palm V organizer are between ten 
centimeters (approximately 4) and one 
meter (approximately 39) apart, and 
that the path between the two 
handhelds is clear of obstacles. Beaming 
distance to other Palm Computing 
platform handhelds may be different.
n  Move your organizer closer to the 
receiving...

Page 213

Appendix B Page 205
Password problems
ProblemSolution
I forgot the 
password, and my 
organizer is not 
locked.You can use Security to delete the 
password, but your organizer deletes all 
entries marked as private. However, if you 
perform a HotSync operation before you 
delete the password: the HotSync process 
backs up all entries, whether or not they are 
marked private. Then, you can follow these 
steps to restore your private entries:
1. Use the Palm Desktop software and 
the cradle or infrared...

Page 214

Page 206  Frequently Asked Questions
Technical support
If, after reviewing the sources listed at the beginning of this appendix, 
you cannot solve your problem, contact your regional technical 
support office by e-mail, phone, or fax. 
Before requesting support, please experiment a bit to reproduce and 
isolate the problem. When you do contact support, please be ready to 
provide the following information:
nThe name and version of the operating system you are using
nThe actual error message or state you...

Page 215

Appendix C Page 207
Appendix C
Creating a Custom 
Expense Report
This section explains how to modify existing Expense application 
templates and how to create your own custom expense report 
templates for use with the Expense application.
Note:This section assumes that you are familiar with Microsoft 
Excel or a similar spreadsheet application. If you are not 
familiar with Microsoft Excel, consult your company’s 
Information Services department or another experienced user.
About mapping tables
Before...

Page 216

Page 208  Creating a Custom Expense Report
Customizing existing sample templates
Four sample Expense Report templates come with Palm Desktop 
software. These templates are stored in the Template folder (which is 
in the same folder as the Palm Desktop software application). 
If the layout of one (or more) of these templates is appropriate for your 
reporting needs, you can easily customize the templates with your 
company name and other information.
To customize a sample Expense Report template:
1. Make...

Page 217

Appendix C Page 209
4. From the File menu, choose Save As.
5. Click the Save as type drop-down list and choose Template (*.xlt).
6. Navigate to the Template folder (in the Palm Desktop software 
directory).
Note: If you do not need to change the Maptable.xls file, save the 
template file with its original file name (e.g., Sample2.xlt).
If you do need to change the Maptable.xls file, give your modified 
template a unique name. Be sure to use the .xlt file suffix, which 
defines the file as a Microsoft...

Page 218

Page 210  Creating a Custom Expense Report
Sections
A Section is an area of the report that has common formatting. It is 
common for an Expense report to have more than one Section. For 
example, the following sample Expense Report named Sample3.xlt 
contains several Sections.
Because your Expense data maps to row and column areas of your 
final report, different Sections require different definitions for the data 
mapping. To create additional Sections with different mapping, you 
create corresponding...

Page 219

Appendix C Page 211
Analyzing your custom Expense Report
If you already have a custom Excel expense report, you can use it with 
a modified mapping table. However, before you can create a 
Maptable.xls file that corresponds to your custom Expense Report, 
you must first analyze the characteristics of your report. 
Perform the following before you begin a custom mapping table:
nPrint a copy of your custom expense report. Activate the Row and 
Column Headings option in the Sheet settings of the Page Setup...

Page 220

Page 212  Creating a Custom Expense Report
Programming the mapping table
Once you have analyzed the components of your custom Expense 
Report, you can program the mapping table to fill the report with data 
from the organizer.
To program a new custom mapping table:
1. Open a copy of the Maptable.xls file in Microsoft Excel. 
Note:This file is located in the same folder as the Palm Desktop 
software application. Make a backup copy of this file before 
you make your modifications.
2.
Mapping a new...
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