Troubleshooting
Network Camera
Model No.BB-HCM403A
(PoE Ready)
Indoor Ceiling Use Only
Troubleshooting................................................................... 3
Indicator Display Troubleshooting when using an optional AC Adaptor
(Model No. BB-HCA2A)............................................................................. 3
Indicator Display Troubleshooting when using PoE................................... 5
Camera Setup Troubleshooting...
1. Insert the included CD-ROM into your PC.
• The Setup Program starts. If the program does not start, double-click Setup.exe found
on the CD-ROM.
2. Click [Search for Cameras].
• The program searches for cameras connected to your network.
If [Windows cannot open this file] is displayed after clicking [Manual]
[Select the program from a list]→[OK]→Check [Always use the selected program to open this
kind of file]→[Browse]→Browse to [C:\WINDOWS\system32\mshta.exe]→[Open]→[OK]
3. When the Windows Security...
IMPORTANT:
How to wind the supplied waterproof tape
● Also waterproof the I
2P power cable (accessory),
H 4P alarm cable (accessory), and external connec -
tions in the same way.
● Stretch the tape to approx. twice its length (see the
illustration) and wind it around the cable. Insufficient
tape stretch causes insufficient waterproofing.
● To prevent the LAN cable hook from coming loose
easily, fit the J
LAN connector cover (accessory)
onto the pigtail cable as illustrated, and then slide...
Installation Guide
Wall Mount Cover
A compatible gang box (customer-provided) is needed to use this product.
See the Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/technic/gangbox_info.html
for a list of recommended gang boxes.
How to Use This Manual
This manual describes safety instructions, included items, specifications, and how to install this product.
The illustrations used in this document are of BL-C111A.
Abbreviation
•“Network Camera” is called...
