Zanussi Wjs1265w Manual
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21 The dangers of freezing If the machine is exposed to temperatures below 0°C, certain precautions should be taken. Turn off the water tap. Unscrew the inlet hose. Unhook the drain hose from the rear support and position the end of this hose and that of the inlet hoses in a bowl. Run the draining programme. To do this: Switch the machine on Select a washing programme Press the SKIP/RESET button three times Press START/PAUSE button Disconnect the appliance. Screw the inlet hose and reposition the drain hose. When you intend to start the machine up again, make sure that the room temperature is above 0°C. If the filter is blocked and the machine is unable to drain you will need to drain the water manually from the machine at this stage. To do this, unhook the drain hose from the standpipe or sink and hold the end of the hose over a bowl on the floor. The water should drain by gravity into the bowl. When the bowl is full, hook the hose back up and empty the bowl. Repeat the procedure until water stops flowing out. Unscrew and remove the filter. Clean carefully under a fast running tap. Wa r n i n g When the appliance is in use and depending on the programme selected there can be hot water in the filter. Never remove the filter during a wash cycle, always wait until the appliance has finished the cycle, and is empty. When replacing the filter, ensure it is securely retightened so as to stop leaks and young children being able to remove it. The water inlet filter If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged. It is therefore a good idea to clean it from time to time. Turn off the water tap. Unscrew the water inlet hose. Clean the filter using a hard bristle brush. Tighten up the inlet hose. 132999022 WJS1265-1465-1665W.qxd 9/13/01 11:15 AM Pagina 21 (Nero/Process Black pellicola)
22 Something Not Working Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Force Centre, please carry out the checks listed below. IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee. During machine operation it is possible that one of the following alarm codes appears on the display: -E10: problem with the water supply If at the end of the programme the alarm code EFOis displayed this -E20 : problem with water draining means that the drain filter is clogged. -E40: door open Once the problem has been eliminated, press the START/PAUSE button to restart the programme. If after all checks, the problem persists, contact your local Service Force Centre. Symptom The machine does not start Possible causes The door has not been closed. (E40) The plug is not properly inserted in the power socket. There is no supply at the socket. The main fuse or the fuse in the plug has blown. The START/PAUSE button has not been depressed. The DELAY START option has been selected. The machine does not fillThe water tap is closed. (E10) The filter in the inlet hose is blocked. (E10) The inlet hose may be squashed or kinked. (E10) The door has not been closed. (E40) The machine fills then empties immediatelyThe end of the drain hose is too low. The end of the drain hose is submerged in water. There is no vent in the end of the drain hose. The machine does not empty and/or does not spinThe drain hose may be squashed or kinked. (E20) The RINSE HOLD option has been selected. The drain filter may be blocked. (E20) The drain hose extension, if fitted, is not correct. Follow the instructions for connecting to the waste. The drainage system pipes are blocked. The wash load is unbalanced: redistribute the clothes inside the drum to allow the machine to spin. There is water on the floorToo much detergent or unsuitable detergent has been used (creates too much foam). Check whether there are any leaks from the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp. The drain hose may be damaged or not securely positioned. The detergent dispenser drawer or recess is clogged. The drainage system pipes are blocked. Unsatisfactory washing resultsToo little detergent or unsuitable detergent has been used. An insufficient amount of detergent leaves the laundry looking grey and causes lime scale to form. Stubborn stains have not been treated prior to washing The correct wash programme/temperature has not been selected. Too much laundry has been placed in the drum. 132999022 WJS1265-1465-1665W.qxd 9/13/01 11:15 AM Pagina 22 (Nero/Process Black pellicola)
23 Symptom The door will not open Possible causes The water level is above the bottom edge of the door. The machine is heating the water or drying the clothes. The drum is turning. The door can only be opened when the relevant light has gone out. Spinning starts late or the machine does not spinThe electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. The laundry is redistributed by reverse rotation of the drum. This may happen several times before the unbalance disappears and normal spinning can resume. If, after few minutes, the laundry is still not evenly distributed in the drum, the machine will spin at a lower spin or will not spin. In this case, redistribute the load manually and select the spin programme. The machine makes an unusual noiseThe machine is fitted with a type of motor which makes an unusual noise compared with other traditional motors. This new motor ensures a softer start and more even distribution of the laundry in the drum when spinning, as well as increased stability of the machine. No water is visible in the drumMachines based on modern technology operate very economically using very little water without affecting performance. The machine does not dry or does not dry properlyThe drying time or degree of drying has not been selected The water tap is not turned on (E10) The drain filter is clogged (E20) The machine is overloaded The selected drying time was not suitable for the laundry The machine vibrates when spinning The internal packing has not been removed. The machine is in contact with the wall or furniture. The machine is not level and stable (check diagonally). The washing load is badly distributed in the drum. Maybe there is very little laundry in the drum. Service & Spare Parts In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Zanussi Service Force Centre by telephoning: 0870 5 929929 Your telephone call will be automatically routed to the Service Force Centre covering your post code area. The addresses are listed on the following pages. Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”. When you contact the Service Force Centre you will need to give the following details: 1. Your name, address and post code 2. Your telephone number 3. Clear and concise details of fault 4. The model and serial number of the appliance (found on the rating plate - see picture). 5. The purchase date Customer Care For general enquiries concerning your Zanussi appliance or for further information on Zanussi products, please contact our Customer Care Department by letter or telephone as follows: Customer Care Department Zanussi 55-77 High Street Slough Berkshire SL1 1DZ Tel 08705 727727* or visit our website at www.zanussi.co.uk * calls to this number may be recorded for training purposes. 132999022 WJS1265-1465-1665W.qxd 9/13/01 11:15 AM Pagina 23 (Nero/Process Black pellicola)
24 Guarantee Conditions Standard guarantee conditions We, Zanussi undertake that if, within 12 months of the date of the purchase, this Zanussi appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that: The appliance has been correctly installed and used only on the electricity supply stated on the rating plate. The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s instructions. The appliance has not been serviced, maintained, repaired, taken apart or tampered with, by any person not authorised by us. All service work under this guarantee must be undertaken by a Zanussi Service Force Centre. Any appliance or defective part replaced shall become the Company’s property. This guarantee is in addition to your statutory and other legal rights. Home visits are made between 8.30amand 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premiumwill be charged. Exclusions This guarantee does not cover: Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic. Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom. Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements. Products of Zanussi manufacture which are NOT marketed by Zanussi. European guarantee If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications: The guarantee starts from the date you first purchased your product. The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this brand or range of products. The guarantee relates to you and cannot be transferred to another user. Your new home is within the European Community (EC) or European Free Trade Area. The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household. The product is installed taking into account regulations in your new country. Before you move please contact your nearest Customer Care Centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances. France Senlis +33 (0)344 62 22 22 Germany Nurnberg +49 (0)911 323 2600 Italy Pordenone +39 (0)1678 47053 Sweden Stockholm +46 (0)8 738 79 50 UK Slough +44 (0)1753 219897 132999022 WJS1265-1465-1665W.qxd 9/13/01 11:15 AM Pagina 24 (Nero/Process Black pellicola)
25 To contact your local Service Force Centre telephone 08705 929 929 CHANNEL ISLANDS GUERNSEYGuernsey Electricity PO Box 4 Vale, Guernsey Channel Islands GY1 3AD JERSEYJersey Electricity Company Haut De L’orme Rue De Haut De L’orme Trinity Jersey Channel Islands JE3 5FG SCOTLAND ABERDEEN54 Claremont Street Aberdeen AB10 6RA AUCHTERMUCHTY33a Burnside Auchtermuchty Fife KY14 7AJ BLANTYREUnit 5 Block 2 Auchenraith Ind. Estate Rosendale Way Blantyre G72 0NJ DUMFRIES93 Irish Street Dumfries DG1 2 PQ DUNOON7 Hill Street Dunoon Argyll PA23 7AL EDINBURGHUnit 12 Dumbryden Ind. Estate 2 Dumbryden Road Edinburgh EH14 2AB GLASGOWUnit 4 Wellington Road Bishopriggs Glasgow G64 2SA INVERNESSUnit 3BI Smithton Ind. Estate Smithton Inverness IV2 7WL ISLE OF ARRANRHaggerty Bruach Blackwaterfoot Isle of Arran ISLE OF BARRAJZerfah 244 Bruernish Isle of Barra Western Islands HS9 5QY ISLES OF BUTEWalker Engineering Glenmhor Upper Serpentine Road Rothesay Isle of Bute PA20 9EHISLE OF LEW ISND Macleod 16 James Street Stornoway Isle of Lewis PA87 2QW KELSO2, 6 & 8 Woodmarket Kelso Borders TD5 7AX ORKNEY7KingStreet Kirkwall Orkney KW15 1JF PERTHScottish Hydro Electric Central Warehouse Inveralmond (OW N SALES)Perth PH1 3AF SHETLAND3-4 Carlton Place Lerwick Shetland (OW N SALES)ZE1 0PW SHETLANDBolts Shetland 26 North Road Lerwick (OW N SALES)Shetland ZE1 0PE WHALSAYLeask Electrical Harisdale Symbister, Whalsay (OW N SALES)Shetland ZE2 9AA NORTHERN IRELAND BELFASTOwenmore House Kilwee Business Park Dunmurry Belfast BT17 0HD WALES CARDIFFUnit 4 Guardian Industrial Estate Clydesmuir Road Cardiff CF2 2QS CLYW DUnit 6-7 Coed Parc Abergele Road Rhuddlan Clwyd LL18 5UG DYFEDUnit 9 St. Clears Business Park Tenby Road St. Clears Carmarthen SA33 4JW OSWESTRYPlas Ffynnon Warehouse Middleton Road Oswestry SY11 2PP NORTH EAST GATESHEADUnit 356a Dukesway Court Dukesway Gateshead NE11 0BH GRIMSBY15 Hainton Avenue Grimsby N. E. Lincs DN32 9AS HULLUnit 1 Boulevard Industrial Estate Hull HU3 4AY LEEDS64-66 Cross Gates Road Cross Gates Leeds LS15 7YS NEWTON AYCLIFFEUnit 23 Northfield Way Aycliffe Industrial Park Newton Aycliffe DL5 6EJ SHEFFIELDPennine House Roman Ridge Road Sheffield S9 1GB NORTH WEST BIRKENHEAD1 Kelvin Park Dock Road Birkenhead CH41 1LT CARLISLEUnit 7 James Street Workshops James Street Carlisle Cumbria CA2 5AH ISLE OF MANSouth Quay Ind. Estate Douglas Isle of Man IM1 5AT BOLTONUnit B Central Industrial Estate St Marks Street Bolton BL3 6NR PRESTONUnit 250 Dawson Place Bamber Bridge Preston Lancashire PR5 8AL STOCKPORTUnit 20 Haigh Park Haigh Avenue Stockport SK4 1QR 132999022 WJS1265-1465-1665W.qxd 9/13/01 11:15 AM Pagina 25 (Nero/Process Black pellicola)
26 To contact your local Service Force Centre telephone 08705 929 929 MIDLANDS BIRMINGHAM66 Birch Road East Wyrley Trading Estate Witton Birmingham B6 7DB BOURNEPinfold Road Bourne PE10 9HT BRIDGNORTH68 St. Mary’s Street Bridgnorth Shropshire WV16 4DR GLOUCESTER101 Rycroft Street Gloucester GL1 4NB HEREFORDUnits 3 & 4 Bank Buildings Cattle market Hareford HE4 9HX HIGHAM FERRERS30 High Street Higham Ferrers Northants NN10 8PL ILKESTONUnit 2 Furnace Road Ilkeston DE7 5EP LEICESTERUnit 7 Oaks Industrial Estate Coventry Road Narborough Leicestershire LE9 5GF LINCOLNUnit 8 Clifton Street Stone Field Park Lincoln LN5 8LQ NEWCASTLE18-21 Croft Road UNDER LYMEBrampton Ind. Estate Newcastle under Lyme Staffordshire ST5 0TW REDDITCH13 Thornhill Road North Moons Moat Redditch Worcestershire B98 9ND TAMWORTHUnit 3 Sterling Park Claymore Tamworth B77 5DQ WORCESTERUnits 1 & 2 Northbrooks Close Gregorys Mill Ind. Estate Worcester WR3 8BP LONDON & EAST ANGLIA BECKENHAM11a Gardner Ind. Estate Kent House Lane Beckenham Kent BR3 1QZ CHELMSFORDHanbury Road Widford Ind. Estate Chelmsford Essex CM12 3AE COLINDALEUnit 14 Capitol Park Capitol Way Colindale London NW9 0EQ ELTHAM194 Court Road Mottingham Eltham London SE9 4EW ENFIELD284 Alma Road Enfield London EN3 7BB GRAVESENDUnit B4 Imperial Business Estate West Mill Gravesend Kent DA11 0DL IPSW ICHUnit 6C Elton Park Business Centre Hadleigh Road Ipswich IP2 0DD LETCHW ORTH16-17 Woodside Ind. Park Works Road Letchworth Herts SG6 1LA LONDON2-4RoyalLane Yiewsley West Drayton Middlesex UB7 8DL MAIDENHEADReform Road Maidenhead Berkshire SL6 8BY MOLESEY10 Island Farm Avenue West Molesey Surrey KT8 2UZ NEWBURY9PipersCourt Berkshire Drive Thatcham Berkshire RG19 4ER NORW ICH2b Trafalgar Street Norwich NR1 3HN SUNBURYUnit 1a The Summit Hanworth Road Sunbury on Thames TW16 5DBSOUTH EAST ASHFORDUnit 2 Bridge Road Business Centre Bridge Road Ashford Kent TN23 1BB FLEETUnit 1 Redfields Ind. Estate Church Crookham Fleet Hampshire GU13 0RD HAYW ARDS21-25 Bridge Road HEATHHaywards Heath Sussex RH16 1UA TONBRIDGEUnit 30 Deacon Trading Estate Morley Road Tonbridge TN9 1RA SOUTH WEST BARNSTAPLEMain Road Fremington Barnstaple North Devon EX31 2NT BOURNEMOUTH63-65 Curzon Road Bournemouth Dorset BH1 4PW BRIDGEWATER6HerswellBusinessPark Salmon Parade Bridgwater Somerset TA6 5PY BRISTOL11 Eldon Way Eldonwall Trading Estate Bristol BS4 3QQ EMSWORTH266 Main Road Southbourne Emsworth PO10 8JL ISLE OF W IGHTUnit 8 Enterprise Court Ryde Business Park Ryde Isle of Wight PO33 1DB NEWTON ABBOTUnit 2 Zealley Ind. Estate Kingsteignton Newton Abbot TQ12 3TD REDRUTHUnit 7D Pool Ind. Estate Druids Road Redruth Cornwall TR15 3RH 132999022 WJS1265-1465-1665W.qxd 9/13/01 11:15 AM Pagina 26 (Nero/Process Black pellicola)
27 DIMENSIONS Height 85 cmWidth 60 cm Depth 58 cm POWER SUPPLY VOLTAGE 230-240 V/50 Hz TOTAL POWER ABSORBED 2050 W (10A) Minimum 50 kPa WATER PRESSURE Maximum 800 kPaWashing LOAD CAPACITY Cotton, linen 5 kg (max 6 kg) Synthetics 2.5 kg Delicate fabrics 2.5 kg Wool and Hand Wash 2 kg Drying Cotton, linen 2.5 kg Synthetics 2 kg SPIN SPEED Maximum 1200 rpm (WJS 1265 W) 1400 rpm (WJS 1465 W) 1600 rpm (WJS 1665 W) WJS 1265 W WJS 1465 W WJS 1665 W CONSUMPTION DATA FOR WASHING Energy 0.95 kWh 0.95 kWh 0.95 kWh 5 KG NORMALLY SOILED COTTON Water 44 litres 44 litres 44 litres ITEMS AT 60°C This appliance complies with the following E.E.C. Directives: - 73/23 EEC of 19.2.73 (Low Voltage Directive) and subsequent modifications; - 89/336 EEC of 3.5.89 (Electromagnetic Compatibility Directive) and s\ ubsequent modifications. 132999022 WJS1265-1465-1665W.qxd 9/13/01 11:15 AM Pagina 27 (Ner\ o/Process Black pellicola)
28 Unpacking All transit bolts and packing must be removed before using the appliance. You are advised to keep all the packaging for re-use in case the machine is to be transported again. Using a spanner unscrew and remove the rear right bolt. Lay the machine gently on its back, making sure that the hoses are not squashed. Remove the polystyrene block from the bottom of the machine and release the two plastic bags. Carefully slide out the right polythene bag (1). Repeat the operation for the left polythene bag (2). Remove the polystyrene base. Set the machine upright and remove the two remaining bolts from the back. Pull out the three plastic spacers from the holes into which the bolts were fitted. Plug the open holes with the plugs which you can find in the envelope containing the istruction booklet. Positioning Install the machine on a flat hard floor. Make sure that air circulation around the machine is not impeded by carpets, rugs etc. Check that the machine does not touch the wall or other kitchen units. Never place cardboard, wood or similar materials under the machine to compensate for any unevenness in the floor. Your new washing machine has been designed to be permanently plumbed in to your home’s water supply and drainage system. However, if this is not possible, it may be connected to a suitable existing tap with the drain hose discharging into a sink. The appliance has an inlet hose, with female 3/4” BSP thread connector. If this connection is not compatible with the plumbing of the existing installation, a variety of connectors are available from good hardware stores and plumbers merchants to suit most domestic plumbing. Any alteration to your existing plumbing must be carried out by a competent person, or qualified plumber. Installation on a Suspended Floor Suspended wooden floors are particularly susceptible to vibration. To help prevent vibration we recommend you place a waterproof wood panel, at least 15 mm thick under the appliance, secured to at least 2 floor beams with screws. If possible install the appliance in one of the corners of the room, where the floor is more stable. Water inlet Connect the hose supplied with the machine to a tap with a 3/4” thread. Do not use already employed hoses. Installation should comply with local water authority and building regulations’ requirements. The appliance must be connected to a cold water supply. A minimum water pressure of 50 kPa (0.5 bar) is required for safe operation of the appliance. 132999022 WJS1265-1465-1665W.qxd 9/13/01 11:15 AM Pagina 28 (Nero/Process Black pellicola)
29 If you cannot make the cold water connection direct
from the rising mains, you may be able to operate the
appliance from your cold water storage system.
There should be a minimum distance of 5.02m
(161/2 ft) between the appliance’s inlet and the bottom
of the water storage tank.
Set the hose correctly by loosening the ring nut. After
positioning the inlet hose, be sure to tighten the ring nut
again to prevent leaks.
Water drainage
This appliance is designed to be permanently plumbed
into your homes water supply and drainage system.
The appliance drain hose should hook into a standpipe,
the hook in the drain hose is formed using the plastic
“U-Piece” supplied.
The standpipe should have an internal diameter of
approximately 38mm (see diagram) thus ensuring there
is an air break between the drain hose and standpipe.
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When discharging into a standpipe ensure that the top of
the curve in the hose end is no more than 90cm (35.4)
and no less than 60cm (23.6) above floor level. The
upright standpipe should have a minimum length of
30cm (12) from the bottom of the elbow to the top of
the pipe (see diagram).
Make sure that it is designed in such a way, that the end
of the drain hose cannot be covered with water. The
drain hose may be extended to a maximum of 4 metres.
An additional drain hose and joining piece
is available from your local Service Force Centre.
The joining piece must have an internal diameter of
18mm.
If you intend the drain hose to empty into a sink, make
sure that the sink is empty and the plug hole is not
blocked. Use the plastic “U-Piece” supplied.
Important
Before connecting up the machine to new pipework or
to pipework that has not been used for some time, run
off a reasonable amount of water to flush out any debris
that may have collected in the pipes.
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30
Levelling
Level the washing machine by raising or lowering the
feet. The feet may be tight to adjust as they incorporate
a self locking nut, but the machine MUST be level and
stable (check diagonally).
Any necessary adjustment can be made with a spanner.
Accurate levelling prevents vibration, noise and
displacement of the machine during operation.
Some vibration is inevitable, especially if mounted on a
wooden floor.
Sprung wooden floors are particularly susceptible to
vibration. For advice, consult a builder. If possible,
always place the machine on a solid floor.
Special conditions
If the floor is carpeted or covered with crumbly or soft
material, insert a rigid support base under the feet to
prevent noise, vibration or displacement. The base
should protrude a few centimetres beyond the edges of
the machine.
Warning
The machine should NOT be placed on deep pile
carpeting.
Note
Please ensure that when the appliance is installed it is
easily accessible for the engineer in the event of a
breakdown.
In the interest of the
environment
Washing machines and dishwashers should be
connected to the FOUL drainage system, the water will
then be taken to a sewage works for treatment before
being discharged safely into a river.
It is essential that these appliances are not connected to
the surface water drainage system as this water is
discharged directly into a river or stream and may cause
pollution.
If you require any further advice please contact your
local water authority.
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