Xerox WorkCentre 7775 User Manual

Troubleshooting
WorkCentre 7755/7765/7775 Multifunction Printer
User Guide 211
Clearing Jams from the Output Tray
1. Remove jammed paper from the output tray. If paper is torn, look inside the printer for torn pieces.
Clearing Jams from Tray 8
1. Press the cover button.
2. Open the cover and remove the jammed paper.
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Troubleshooting
WorkCentre 7755/7765/7775 Multifunction Printer
User Guide212
3. Close the cover until it clicks into place.
4. Remove and reload all paper in the tray.
Clearing Hole Punch Jams
1. Open the finisher door.
2. Remove the Hole Punch Waste Container at R4.
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Troubleshooting
WorkCentre 7755/7765/7775 Multifunction Printer
User Guide 213
3. Empty the waste container.
4. Insert the container all the way into the finisher.
5. Locate and remove any paper jams.
6. Close the finisher door.
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Troubleshooting
WorkCentre 7755/7765/7775 Multifunction Printer
User Guide214
Clearing Staple Jams
This section includes:
•Clearing Main Staple Jams in the Advanced Finisher and the Professional Finisher on page 214
•Clearing Main Staple Jams in the Light Production Finisher on page 216
•Clearing Booklet Staple Jams in the Professional Finisher and the Light Production Finisher on 
page 219
Clearing Main Staple Jams in the Advanced Finisher and the Professional 
Finisher
Wa rni n g:Do not perform this...

Troubleshooting
WorkCentre 7755/7765/7775 Multifunction Printer
User Guide 215
3. Grip the staple cartridge by the orange handle and remove it by pulling it firmly toward you. Check 
inside the finisher for any loose staples and remove them.
4. Open the staple cartridge clamp by pulling firmly in the direction shown.
5. Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the 
locked position (2).
Wa rni n g:The points of the jammed staples are sharp. Remove the...

Troubleshooting
WorkCentre 7755/7765/7775 Multifunction Printer
User Guide216
6. Grip the staple cartridge by the orange handle and insert it into the staple cartridge unit until it clicks.
7. Close the finisher front door.
Clearing Main Staple Jams in the Light Production Finisher
1. Open the right finisher door.
2. Grip the staple cartridge by the orange handle and remove it by pulling it firmly toward you. Check 
inside the finisher for any loose staples and remove them.
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Troubleshooting
WorkCentre 7755/7765/7775 Multifunction Printer
User Guide 217
3. Open the staple cartridge cover and remove the jammed staples.
Wa rni n g:The points of the jammed staples are sharp. Remove the jammed staples carefully.
4. Close the staple cartridge cover.
 
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Troubleshooting
WorkCentre 7755/7765/7775 Multifunction Printer
User Guide218
5. Grip the staple cartridge by the orange handle and insert it into the staple cartridge unit until it 
clicks into place.
6. Close the right finisher door.
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Troubleshooting
WorkCentre 7755/7765/7775 Multifunction Printer
User Guide 219
Clearing Booklet Staple Jams in the Professional Finisher and the Light 
Production Finisher
The booklet stapler uses two staple cartridges labeled R2 and R3. Booklet stapling requires that both 
staple cartridges be free of jammed staples.
Wa rni n g:Do not perform this procedure when the printer is copying or printing.
1. Open the finisher door.
2. While squeezing orange levers R2 and R3 together (1), pull the staple...

Troubleshooting
WorkCentre 7755/7765/7775 Multifunction Printer
User Guide220
3. Grip the orange tabs on both sides of the staple cartridge.
4. While gripping the orange tabs of the staple cartridge, rotate it in the direction shown.
5. Lift the staple cartridge out of the staple cartridge unit.
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