Xerox Travel Scanner 150 User Guide
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Xerox Travel Scanner 150 User’s Guide171 Cleaning Your Scanner If calibration does not resolve any image quality issues you are seeing, you may need to clean the scanner. You will need to have the scanner’s cleaning sheet ready. To clean the scanner: 1. Right-click on the One Touch icon and choose Show Hardware from the pop-up menu. 2. The Hardware Properties dialog box opens and shows information about your Xerox scanner. 3. Click the Properties button.
Xerox Travel Scanner 150 User’s Guide 172 4. Click on the Device Settings tab. 5. Click on the Clean button to start the cleaning utility. 6. Place the cleaning sheet in the scanner.
Xerox Travel Scanner 150 User’s Guide173 7. The scanner pulls in the cleaning sheet. The scanner will move the cleaning sheet back and forth during cleaning. 8. When cleaning is complete the scanner will clear the cleaning sheet out of the scanner. Remove the cleaning sheet when the utility prompts you to. Do not forcefully pull the page out of the scanner, the scanner will release the page when it has fully exited out of the scanner. Cleaning from the Windows Control Panel: If you did not install One Touch during the initial installation of the scanner driver, please follow these steps to open the scanner’s hardware properties. •Windows 7—from the Windows Control Panel, open Hardware and Sound and then Devices and Printers. Right-click on the scanner and then select Scan properties from the list. Click Ye s if you are prompted by the Windows User Account Control to confirm that you want make changes to the system settings. •Windows Vista—from the Windows Control Panel, open Hardware and Sound and then Scanners and Cameras. Click on the scanner icon then click on the Properties button. Click Ye s if you are prompted by the Windows User Account Control to confirm that you want make changes to the system settings. •Windows XP—from the Windows Control Panel when in category view, open Printers and Other Hardware and then Scanners and Cameras. Right-click on the scanner and then select Properties from the list. Additional Cleaning Method The standard cleaning method for your scanner is to use the dry cleaning sheet in the scanner. If lines, smudges or blurry areas are still in the scanned image you can try cleaning the scanner with Isopropyl rubbing alcohol. Please use caution when cleaning the scanner and take appropriate care to prevent injury, skin irritation or damage to the scanner. • Scanner cleaning sheet. • A bottle of 70% solution Isopropyl rubbing alcohol. • Protective rubber or latex gloves. • Protective eye glasses. Cleaning the scanner using rubbing alcohol: 1. Dampen the cleaning sheet with the Isopropyl rubbing alcohol. Try to dampen the cleaning sheet only in the area where the problem exists in the image. For example, if the line or smudge in the image appears in the center of the scan, dampen cleaning sheet in the center. Only dampen one side of the cleaning sheet.
Xerox Travel Scanner 150 User’s Guide 174 2. Click on the Clean button to start the cleaning utility. 3. Place the cleaning sheet in the scanner. Place the damp side fa c e d o w n. 4. The scanner pulls in the cleaning sheet. The scanner will move the cleaning sheet back and forth during cleaning. 5. When cleaning is complete the scanner will clear the cleaning sheet out of the scanner. Remove the cleaning sheet when the utility prompts you to. Do not forcefully pull the page out of the scanner, the scanner will release the page when it has fully exited out of the scanner.
Xerox Travel Scanner 150 User’s Guide175 Troubleshooting Problem: The scanner won’t scan. What’s wrong? Check for one of these possible problems: •Is a cable loose or not plugged in securely? Inspect all cable connections. Make sure all the cables are plugged in securely. •Did you restart the computer after installing the software? If you didn’t restart the computer, it may not have loaded all of the software files. Try restarting your computer. •Did you select another TWAIN source for acquiring images? If you use multiple TWAIN devices with your computer, you may have selected another source for images. Start the PaperPort software and make sure TWAIN: Xerox Travel Scanner 150 is selected as your scanner. •Is the One Touch icon in the Windows notification area? One Touch must be installed for the scanner’s AutoLaunch function to work. You can also try scanning from a TWAIN scanning application, such as PaperPort. Problem: Why does my scanner not function after performing a system restore on Windows? The system restore process may have corrupted some of the driver components. It is recommended that you reinstall your scanner driver. Problem: Why won’t my scanner work after the computer has been sitting idle for several hours? This may occur after Windows goes into power saving mode to “hibernate” the computer into a low power state. When you move your mouse or type on the keyboard it “wakes” the computer back up and restores full power to the system. This power fluctuation during the computer’s hibernating period may sometimes cause the scanner to lose communication to the computer. Problem: I got the error message: PaperPort cannot allocate enough memory to perform internal critical operations. Close any other active applications so that additional memory is available. If you click Continue, PaperPort moves the file to the PaperPort data directory and renames the file with the prefix “bad.” This allows you to recover the file later. To recover the file, import it into PaperPort by using the Import command in the File menu. Problem: The installation will not complete successfully. If installation finishes, the scanner’s One Touch options do not seem to work properly. A likely cause is that some driver programs are already installed on your computer for another scanner. They are interfering with the installation and One Touch options, and you need to remove those other drivers and re-install your Xerox Travel Scanner 150 scanner. Please see the documentation that you received with the other scanner for the steps to remove its driver programs. After uninstalling the other scanner’s driver programs, uninstall One Touch using the steps on page 177 then install One Touch following the instructions in the Installation chapter. Problem: My computer keeps giving me out of hard drive space error messages. The minimum requirement of 350MB free hard drive space is for the installation of the software and basic, low resolution, scanning. High resolution scans result in files that can be over 1 gigabyte in size. Free up some space on your hard drive for the software to be able to save the scanned images. Problem: When using “Create single image files” not all of the pages scanned are sent to the destination I chose. Where are they?
Xerox Travel Scanner 150 User’s Guide 176 There are a limited number of times that an application can open. When “Create single image files” is selected and you are scanning to a destination application, each side of the page scanned will open a new instance of that application. If you want to have an image open in an application immediately, limit your scan batch to less than 5 pages. Alternatively, you can set your destination to be a folder location on your computer or network using “Transfer to Storage”. Select any file format and then scan a large batch of papers. At the end of scanning, the driver will immediately save all pages scanned to that folder location without opening an application. Problem: I have selected “Skip Blank Originals” but not all of the blank pages have been removed. Why are there still blank pages in the file? If you are scanning light weight paper, such as 16lb or 18lb printer paper, the scanner may be picking up faint images through the paper and the driver will not drop those pages out of the final file. The “Skip Blank Originals” result will vary based on the DPI range and paper weight. Generally 100 dpi or 150 dpi produces the best results. Problem: I tried to 'Repair' the One Touch application by using the 'Change' function through the Add/Remove Program within the Control Panel and was not able to repair it. How do I repair One Touch? 1. Before attempting to repair One Touch, unplug the USB cable connected to the scanner. 2. Perform the Change/Repair function again. If you are asked for the Install DVD, insert the disc into the DVD- ROM player and click OK. 3. When prompted, plug the USB cable back into the scanner. 4. When the installation process finishes, click OK on the Complete The Installation window, and then click Close. 5. Reboot your computer. Problem: One Touch no longer functions after installing Internet Explorer 7 on Windows XP. How do I resolve this issue? This is a known issue where One Touch stops responding when Internet Explorer 7 is installed after the scanner. To resolve the issue: 1. Open the Windows Add/Remove Programs feature from the Control Panel. 2. Find Windows Internet Explorer 7 and uninstall it using the change/remove options. Follow the wizard through a complete removal of the Internet Explorer 7 software. 3. Find One Touch and uninstall it using the change/remove options. Follow the wizard through a complete removal of the One Touch program. 4. Unplug your scanner's USB cable from the computer. 5. Reboot your computer. 6. Install Internet Explorer 7. 7. Install your scanner driver. Problem: I am getting an error message that OCR fails every time I try to scan using the OCR features from One Touch. What is the problem? Anti-SpyWare software that is set to always run may interfere with the driver functionality. It is recommended that you temporarily disable or suspend the automatic protection feature during scanning. After scanning is complete and your file has been saved, turn the auto-protect feature back on. You do not need to close the Anti-SpyWare software. Problem: The scanned images are of poor quality even after I recalibrated and cleaned the scanner. Try reinstalling the scanner driver. The driver software may have been corrupted.
Xerox Travel Scanner 150 User’s Guide177 Uninstalling Your Scanner To uninstall the Xerox Travel Scanner 150 scanner, remove the scanner software, PaperPort, or any other scanning software provided with the scanner. When uninstalling the scanner driver or One Touch, please leave the scanner's USB cable plugged into the computer. Unplug the USB cable from the computer after the software uninstall program closes. Uninstalling the Scanner and One Touch Software 1. On the Windows taskbar, click Start, point to Settings, then click Control Panel. 2.Windows XP: Double-click the Add/Remove Programs icon. Windows Vista and Windows 7: Double-click the Programs and Features icon. 3. From the list of programs, select Xerox Travel Scanner 150. Click the Change/Remove or Uninstall button. 4. Click Ye s when asked to confirm that you want to remove these software programs. 5. Follow these same steps to select and remove the One Touch software, the Kofax VirtualReScan and the One Touch OmniPage OCR modules from the installed programs list. 6. The scanner driver and One Touch software is removed from your computer. 7. Unplug the USB cable from the scanner. 8. Close all open windows and restart your computer. Uninstalling the PaperPort and OmniPage Software 1. On the Windows taskbar, click Start, point to Settings, then click Control Panel. 2.Windows XP: Double-click the Add or Remove Programs icon. Windows Vista and Windows 7: Double-click the Programs and Features icon. 3. Select PaperPort or OmniPage and click Remove. 4. A message window opens, asking if you are sure you want to remove PaperPort or OmniPage from your computer. Click Yes. 5. Close all open windows and restart your computer.
Xerox Travel Scanner 150 User’s Guide 178 Xerox Travel Scanner 150 Specifications Scanning resolution600 dpi Bit depth24-bit color, 8-bit grayscale, 1-bit line art/text Scan methodFast sheetfed Light source3-color RGB LED lamp Image sensorContact Image Sensor Maximum item size8.5 x 14.0 inches (216 x 356 mm) Minimum item size3 x 2 inches (76 x 51 mm) Item thickness18 ~ 32 lbs. (68 ~ 120 g/m 2) InterfaceUSB 2.0 High Speed; compatible with USB 1.1 Scanner dimensions Width 11.7 inches (297 mm) Depth 2.0 inches (51 mm) Height 1.7 inches (43 mm) Weight0.7 lbs (0.34 kg) Operating temperature32°~122° F (0°~50° C without condensation) Relative humidity10%~85% (@50° C without condensation) Power consumption≤ 2.3 Watts (during operation) ≤ 0.7 Watts (on standby) ≤ 0.7-0.1 Watts (power save after 15 minutes without scanning, can be adjusted by software) 0 Watt (power off) USB cable1830 mm, 28AWG, with core, RoHS compliant Safety and agency certificationsUL, C-UL, FCC Class B, CE, CB, WEEE, RoHS, E NERGYSTAR Supported Operating SystemsMicrosoft Windows - 32-bit XP (Service Pack 2 or 3) - 32-bit or 64-bit Vista (Service Pack 1 or 2) - 32-bit or 64-bit 7 Scanner DriversTWAIN, WIA Bundled SoftwareVisioneer® OneTouch™ Visioneer® Acuity™ Nuance PaperPort® Nuance OmniPage® Nuance PDF Converter NewSoft Presto! BizCard
Xerox Travel Scanner 150 User’s Guide179 Xerox Travel Scanner 150 Parts List Please use the following part names and numbers when ordering replacements for your Xerox Travel Scanner 150 Part NamePart Number USB Cable 35-0065-000 Calibration page and Cleaning sheet05-0875-000 Photo Sleeves 05-0527-000 Carrying Bag 88-0655-000