Xerox Phaser 7500DT User Manual

Maintenance
Phaser 7500 Color Printer
User Guide101
2. Rotate the lever on the front left side to unlock it.
3. Open the imaging unit cover.
4. Pull the cleaning rod from the lower right corner of the imaging unit slot.
5. Pull out the cleaning rod until it stops, then move it all the way in and out two or three times to 
clean the LEDs. Repeat this for all four imaging units.
Note:Make sure to pull the cleaning rods out as far as they will go. Push them in as far as they will 
go. Do not use excessive...

Maintenance
Phaser 7500 Color Printer
User Guide 102
6. Close the imaging unit cover.
7. Rotate the lever to the right to lock it.
8. Close the front door.
7500-078
7500-083
7500-082
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Maintenance
Phaser 7500 Color Printer
User Guide103
Ordering Supplies
This section includes:
•Consumables on page 103
•Routine Maintenance Items on page 103
•Customer Replaceable Parts on page 104
•When to Order Supplies on page 104
•Recycling Supplies on page 104
Certain consumables and routine maintenance items need to be ordered occasionally. Each supply 
item includes installation instructions.
Note:Grayscale images printed with the composite black setting count as color pages, because 
color...

Maintenance
Phaser 7500 Color Printer
User Guide 104
Customer Replaceable Parts
Customer replaceable parts are long life items that may occasionally break and require replacement.
•Transfer Roller
• Productivity Kit
• Configuration Card
• Image Processor Board
When to Order Supplies
The printer’s control panel displays a warning when the supply nears its replacement time. Verify that 
you have replacements on hand. It is important to order these supplies when the messages first appear 
to avoid...

Maintenance
Phaser 7500 Color Printer
User Guide105
Moving the Printer
• Always turn the printer off and wait for the printer to shut down.
• Disconnect the power cord from the back of the printer.
• Always use three people to lift the printer. 
• When lifting the printer, grasp the areas as shown in the figure.
• Keep the printer level to avoid toner spillage.
• Failure to repackage the printer properly for shipment can result in damage to the printer not 
covered by the Xerox warranty, service...

Maintenance
Phaser 7500 Color Printer
User Guide 106
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6
Phaser 7500 Color Printer
User Guide107
Troubleshooting
This chapter includes:
•General Troubleshooting on page 108
•Paper Feed Problems on page 111
•Print-Quality Problems on page 131
•Getting Help on page 143
•Control Panel Messages on page 143
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Troubleshooting
Phaser 7500 Color Printer
User Guide 108
General Troubleshooting
This section contains procedures to help you locate and resolve problems. Some problems can be 
resolved by simply restarting the printer. 
To restart the printer:
1. Locate the power switch to the right side of the control panel.
2. Turn the switch OFF, wait 2 minutes, and turn the switch back ON.
If the problem is not resolved by restarting the printer, see the table in this chapter that best describes 
the problem....

Troubleshooting
Phaser 7500 Color Printer
User Guide109
Printing Takes Too Long
Printer Resets or Turns Off Frequently
Probable CausesSolutions
The printer is set to a slower printing mode (for 
example, heavyweight stock or transparency).It takes more time to print with special media. Make 
sure that the media type is set properly in the driver 
and at the printer’s control panel.
The printer is in ENERGY SAVE mode.It takes time for printing to start in power saving 
mode.
The job is very complex.Wait....

Troubleshooting
Phaser 7500 Color Printer
User Guide 110
Printer Is Making Unusual Noises
The Date and Time Are Incorrect
Duplex Problems
Front Door Will Not Close
Probable CausesSolutions
The printer is not level.Place the printer on a flat, hard, level surface.
The tray is not installed correctly.Open and close the tray you are printing from.
There is an obstruction or debris inside the printer.Turn off the printer and remove the obstruction or 
debris. If you cannot remove it, contact Technical...