Xerox Phaser 6300N User Manual

Clearing Paper Jams
Phaser® 6300/6350 Color Laser Printer
6-3 2.Push up the latch on the front of the printer to open Front Door A.
3.Remove any jammed paper.
4.Close Front Door A.
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Clearing Paper Jams
Phaser® 6300/6350 Color Laser Printer
6-4 5.Load the paper in Tray 1 (MPT). 
■Verify that the paper is clean and not stuck together. 
■Do not load the paper above the fill line. 
■Adjust the paper guides to fit the paper. 
Misfeed at Trays 2-5
To clear the misfeed:
1.Pull the tray specified on the control panel completely out of the printer.
2.Remove any crumpled paper from the tray.
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Clearing Paper Jams
Phaser® 6300/6350 Color Laser Printer
6-5 3.Verify that the paper is loaded correctly in the tray below the fill line. Adjust the paper 
guides to fit the paper.
4.Remove any jammed paper from inside the printer tray slot. Verify that all scraps of paper 
are removed.
5.Insert the tray into the tray slot, and push it completely into the printer.
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Clearing Paper Jams
Phaser® 6300/6350 Color Laser Printer
6-6 6.Push up the latch on the front of the printer to open Front Door A.
7.Remove any jammed paper.
8.Close Front Door A.
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Clearing Paper Jams
Phaser® 6300/6350 Color Laser Printer
6-7
Jam at the Fuser
To clear the jam:
1.Press the button on the right side of the printer to open Front Door B.
2.Pull up the two green levers at both ends of the fuser.
Warning:The fuser is hot. To prevent burns, do not touch the black part of the fuser. 
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Clearing Paper Jams
Phaser® 6300/6350 Color Laser Printer
6-8 3.Remove the jammed paper.
4.Completely push down the two green levers at both ends of the fuser.
5.Close Front Door B.
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Clearing Paper Jams
Phaser® 6300/6350 Color Laser Printer
6-9
Jam at the Duplex Unit
To clear the jam:
1.Press the button on the right side of the printer to open Front Door B.
2.Remove the jammed paper.
3.Close Front Door B.
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Clearing Paper Jams
Phaser® 6300/6350 Color Laser Printer
6-10
Jam at Registration Roller
To clear the jam:
1.Pull Tray 2 completely out of the printer.
2.Remove the jammed paper from inside the printer tray slot. Confirm that all scraps of 
paper are removed.
3.Insert Tray 2 into the tray slot, and push the tray completely into the printer.
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Clearing Paper Jams
Phaser® 6300/6350 Color Laser Printer
6-11 4.Push up the latch on the front of the printer to open Front Door A.
5.Remove any jammed paper.
6.Close Front Door A.
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Getting Help
Phaser® 6300/6350 Color Laser Printer
6-12
Getting Help
This section includes:
■Control Panel Messages on page 6-12
■PrintingScout Alerts on page 6-12
■PhaserSMART Technical Support on page 6-13
■Web Links on page 6-13
Xerox provides several automatic diagnostic tools to help you produce and maintain print 
quality.
See also: 
Xerox Support Centre on page 1-9
Control Panel Messages
The control panel provides you with information and troubleshooting help. When an error or 
warning condition...