Xerox Phaser 4510DX User Manual

							Clearing Paper Jams
Phaser® 4510 Laser Printer
6-15 6.Turn the green roller and remove the jammed paper. Confirm that all paper fragments are 
removed.
7.Replace the trays.
8.Reinsert the print cartridge.
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							Clearing Paper Jams
Phaser® 4510 Laser Printer
6-16 9.Close the top cover.
10.If you have a stacker, lower the stacker tray.
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							Clearing Paper Jams
Phaser® 4510 Laser Printer
6-17
Jam at the Duplex Unit
There is a jam at the exit or at the rear cover. On the control panel of the printer, press the Help 
(?) button to view information about the control panel message.
To clear the jam:
1.Open the duplex unit cover.
2.Remove the jammed paper. Confirm that all paper fragments are removed.
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							Clearing Paper Jams
Phaser® 4510 Laser Printer
6-18 3.Close the duplex unit.
Jam at the Stacker
There is a jam at the exit or at the rear cover. On the control panel of the printer, press the Help 
(?) button to view information about the control panel message.
To clear the jam:
1.Open the rear stacker cover.
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							Clearing Paper Jams
Phaser® 4510 Laser Printer
6-19 2.Remove the jammed paper. Confirm that all paper fragments are removed.
3.Close the rear stacker cover.
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							Clearing Paper Jams
Phaser® 4510 Laser Printer
6-20
Paper Size Jam
There is a jam at the exit or at the rear cover. On the control panel of the printer, press the Help 
(?) button to view information about the control panel message.
To clear the jam:
1.Pull the tray completely out of the printer.
2.Confirm that the paper tray guides are pressed firmly against the paper.
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							Clearing Paper Jams
Phaser® 4510 Laser Printer
6-21 3.Insert the tray into the printer slot and push it completely to the back of the printer.
4.If the control panel prompts you:
■If you havent changed the type of paper, press the OK button. 
■If you have changed the type of paper, scroll to the correct paper type and press the 
OK button. 
5.If you have a duplex unit, open the duplex unit cover.
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							Clearing Paper Jams
Phaser® 4510 Laser Printer
6-22 6.Open the rear cover.
Warning:Be careful, some components inside the rear cover may be hot.
7.Remove the jammed paper. Confirm that all paper fragments are removed.
 
8.Close the rear cover.
 
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							Clearing Paper Jams
Phaser® 4510 Laser Printer
6-23 9.If you have a duplex unit, close the duplex unit cover.
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							Getting Help
Phaser® 4510 Laser Printer
6-24
Getting Help
This section includes:
■Control Panel Messages on page 6-24
■PrintingScout Alerts on page 6-24
■PhaserSMART Technical Support on page 6-25
■Web Links on page 6-26
Xerox provides several automatic diagnostic tools to help you produce and maintain print 
quality.
See also: 
Xerox Support Centre on page 1-11
Control Panel Messages
The control panel provides you with information and troubleshooting help. When an error or 
warning condition occurs, the control panel displays a message informing you of the problem. 
In many cases, the control panel also displays an animated graphic showing the location of the 
problem, such as the location of a paper jam.
Press the Help button on the control panel to view additional information about the message or 
menu displayed. The Help button is labeled with a ? symbol. 
PrintingScout Alerts
PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks 
the printer status when you send a print job. If the printer is unable to print your job, 
PrintingScout automatically displays an alert on your computer screen to let you know that the 
printer needs attention. Click the alert to view instructions explaining how to fix the problem.
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