Xerox Phaser 4510DX User Manual

							Solving Print-Quality Problems
Phaser® 4510 Laser Printer
4-10
Vertical Dark Streaks
There are black lines that appear vertically on the page.
Possible Causes Solutions
The paper path may be contaminated with toner. Print several blank sheets of paper to remove the 
toner accumulations.
The print cartridge may be defective or at the end 
of its life.Replace the print cartridge.
The fuser may be defective. Replace the fuser (in the maintenance kit).
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							Solving Print-Quality Problems
Phaser® 4510 Laser Printer
4-11
Dark Spots or Marks
There are dark spots or marks that appear in a random pattern on the page. 
Possible Causes Solutions
The paper path may be contaminated with toner. Print several blank sheets of paper to remove the 
toner accumulations.
The print cartridge may be defective. Replace the print cartridge.
The fuser may be defective. Replace the fuser (in the maintenance kit).
The transfer roller may be defective. Replace the transfer roller (in the maintenance 
kit).
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							Solving Print-Quality Problems
Phaser® 4510 Laser Printer
4-12
Unfused or Partially Fused Image
The printed image is not fully fused to the paper and easily rubs off. 
Possible Causes Solutions
The paper may be damp. Replace the paper.
Heavy or unusual paper may be in the tray. Replace the paper with an approved paper type 
then do the following:
■At the printer’s control panel, select Printer 
Setup
, then Paper Handling Setup, and 
then select 
Fuser Configuration. 
■Adjust the fuser setting for the paper type 
selected.
The printer may be located in an environment 
with extreme temperature or humidity.Verify that the printer is located in an environment 
with the temperature between 5° and 35° C 
(41° and 95° F) and the relative humidity 
between 15% and 85%. Move the printer to a 
suitable area, away from air conditioning vents, 
open loading docks, etc.
The fuser may be defective. Replace the fuser (in the maintenance kit).
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							Solving Print-Quality Problems
Phaser® 4510 Laser Printer
4-13
Wrinkled Prints
The pages are wrinkled, creased, or torn. 
Possible Causes Solutions
The paper is not loaded correctly in the 
appropriate tray.Verify that the paper is correctly loaded in the 
appropriate tray.
The paper may be in poor condition. Replace the paper.
The paper may be damp. Replace the paper.
The fuser may be at the end of its life. Replace the fuser (contained in the maintenance 
kit).
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							Solving Print-Quality Problems
Phaser® 4510 Laser Printer
4-14
Blurred Prints
The image is blurred at the edges. 
Random or Spot Deletions
Areas of the print are extremely light or missing. 
Possible Causes Solutions
The paper may be in poor condition. Replace the paper.
The paper may be damp. Replace the paper.
The print cartridge may be defective. Replace the print cartridge.
Possible Causes Solutions
The paper may be in poor condition. Replace the paper.
The paper may be damp. Replace the paper.
The print cartridge may be defective or at the end 
of its life.Replace the print cartridge.
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							Solving Print-Quality Problems
Phaser® 4510 Laser Printer
4-15
Repeating Defects
Marks or voids are regularly repeated on the page. Use the following table to determine the 
supply that needs replacing.
Different supplies may create print defects with similar measurements. To identify the faulty 
supply:
1.Replace the print cartridge (do not discard the packaging).
2.If the problem continues:
a.Remove and repackage the new print cartridge.
b.Reinstall the original print cartridge.
c.Replace the maintenance kit (fuser and transfer roller).
3.If the problem continues, contact your Customer Support Center.
To order Xerox supplies, contact your local reseller or go to www.xerox.com/office/
4510supplies.
Defect Spacing Supply to Replace
38 mm (1.5 in.) print cartridge
52 mm (2.0 in.) print cartridge
94.4 mm (3.72 in.) print cartridge
51 mm (2.0 in.) transfer roller
94.2 mm (3.7 in.) fuser
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							Solving Print-Quality Problems
Phaser® 4510 Laser Printer
4-16
Setting the Fuser Temperature
If the printed image is not fully fused to the paper and easily rubs off, adjusting the fuser 
temperature may produce better results.
The printer has six fuser temperatures that can be configured for each media type. Heavier and 
high cotton content media usually requires a higher temperature to sufficiently bond the toner 
to the paper. Some label media and other heat-sensitive media require low temperature to avoid 
detaching from the backing or warping.
See also: 
Unfused or Partially Fused Image on page 4-12
Using the Control Panel
To select the fuser temperature using the control panel:
1.Select 
Printer Setup, and then press the OK button.
2.Select 
Paper Handling Setup, and then press the OK button.
3.Select 
Fuser Configuration, and then press the OK button.
4.Select the appropriate media, and then press the OK button.
5.Select the desired fuser temperature, 
Extra High, Ver y High, High, Medium, Low, or Ver y  
Low 
and then press the OK button.
Using CentreWare IS
To select the fuser temperature using CentreWare IS:
1.Launch your web browser.
2.Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
3.Click Properties.
4.Select General on the left navigation panel, and then select Fuser.
5.Use the appropriate media drop-down list to change the fuser temperature.
6.Click the Save Changes button at the bottom of the page.
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							Solving Print-Quality Problems
Phaser® 4510 Laser Printer
4-17
Print Area Is Not Centered on the Paper
The printed area appears outside the margins on the page. Use the following procedure to reset 
the margins.
1.On the control panel, select 
Paper Tray Setup, and then press the OKbutton.
2.Select the tray you are using, and then press the OKbutton.
3.Verify that the tray is set to the correct paper size.
4.If the problem continues, use the Calibrate Margins page to shift the print area on the 
paper. The print area appears as a dashed rectangle on the Calibrate Margins page; the 
printer does not print outside this rectangle. 
a.On the control panel, select 
Troubleshooting, and then press the OKbutton.
b.Select 
Print Quality Problems, and then press the OKbutton.
c.Select 
Calibrate Margins, and then press the OKbutton.
d.Select 
Calibrate Margins Page, and then press the OKbutton.
e.Select the appropriate tray to calibrate, and then press the OKbutton.
f.Follow the instructions on the Calibrate Margins page.
Note:The leading edge margin specification is 4 mm ± 2 mm. The side edge margin 
specification is 4 mm ± 2.5 mm
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							Phaser® 4510 Laser Printer
5-1 This chapter includes:
■Cleaning the Printer on page 5-2
■Ordering Supplies on page 5-5
■Extended Periods of Non-Use on page 5-7
■Moving and Repacking the Printer on page 5-8
Maintenance
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							Cleaning the Printer
Phaser® 4510 Laser Printer
5-2
Cleaning the Printer
For safety information, see User Safety on page A-1.
Cleaning the Outside of the Printer
To remove stains, clean the outside of the printer using a soft, damp cloth moistened with a 
mild neutral detergent. Do not spray detergent directly onto the printer.
Warning:To prevent electric shock, turn the printer off and unplug the power cord from the 
electrical outlet before cleaning the printer.
Use only an approved toner vacuum to clean the printer. Do not lubricate the printer with oil.
Cleaning the Feed Roller
Use this procedure to clean the feed roller if you encounter problems with the paper feeding 
incorrectly from the tray.
1.Pull the tray completely out of the printer.
4510-112
4510-069
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