Xerox Phaser 3500N User Manual

							Choosing a Connection Method
Phaser® 3500 Laser Printer
36
Network Connection
Depending on your particular setup, the following hardware and cabling is required for 
Ethernet.
„If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required. 
„If you are connecting to one or more computers with a hub, an Ethernet hub and two 
twisted-pair (category 5/RJ-45) cables are required. 
„If you are connecting to one or more computers using a cable or DSL router, a cable or 
DSL router and two or more twisted-pair (category 5/RJ-45) cables are required. (One 
cable for each device.)
„If you are connecting to one or more computers with a hub, connect the computer to the 
hub with one cable, and then connect the printer to the hub with the second cable. Connect 
to any port on the hub except the uplink port.
TCP/IP and EtherTalk are the most common protocols used with Ethernet. To print using a 
TCP/IP protocol, each computer and printer requires a unique IP address. 
Standalone (Cable or DSL) Network Connection
For information about setting up a cable or DSL connection for your printer, go to the 
Knowledge Base at www.xerox.com/office/3500support
.
Connecting via USB
If you are connecting to one computer, a USB connection offers fast data speeds. However, a 
USB connection is not as fast as an Ethernet connection. To use USB, PC users must have 
Microsoft Windows 98 SE, Windows Me, Windows XP, or Windows 2000. Macintosh users 
must use Mac OS 9.x and higher. 
USB Connection
A USB connection requires a standard A/B USB cable. This cable is not included with your 
printer and must be purchased separately. Verify that you are using the correct USB cable for 
your connection.
1.Connect one end of the USB cable to the printer and turn it on.
2.Connect the other end of the USB cable to the computer.
Connecting via Parallel Cable
A parallel cable connection can also be used for connecting to one computer. This type of 
connection provides the slowest data speeds. Parallel connection requires a standard-to-high 
density parallel printer cable, (36-pin high-density 1284-C [male] to 36-pin low density 
1284-B [male] cable), with a maximum length of 10 feet (three meters). Connect the parallel 
cable to the printer and the computer while they are both Off, and then turn them On. Install 
the printer driver from the Software and Documentation CD-ROM, and then select the 
appropriate LPT parallel port.
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							Configuring the Network Address
Phaser® 3500 Laser Printer
37
Configuring the Network Address
TCP/IP and IP Addresses
If your computer is on a large network, contact your network administrator for the appropriate 
TCP/IP addresses and additional configuration information. 
If you are creating your own small Local Area Network or connecting the printer directly to 
your computer using Ethernet, follow the procedure for automatically setting the printer’s 
Internet Protocol (IP) address. 
PCs and printers primarily use TCP/IP protocols to communicate over an Ethernet network. 
With TCP/IP protocols, each printer and computer must have a unique IP address. It is 
important that the addresses are similar, but not the same; only the last digit needs to be 
different. For example, your printer can have the address 192.168.1.2 while your computer has 
the address 192.168.1.3. Another device can have the address 192.168.1.4.
Generally, Macintosh computers use either TCP/IP or the EtherTalk protocol to talk to a 
networked printer. For Mac OS X systems, TCP/IP is preferred. Unlike TCP/IP, however, 
EtherTalk does not require printers or computers to have IP addresses.
Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server 
automatically programs an IP address into every PC and printer on the network that is 
configured to use DHCP. A DHCP server is built into most cable and DSL routers. If you use a 
cable or DSL router, see your router’s documentation for information on IP addressing.
Automatically Setting the Printer’s IP Address
If the printer is connected to a small established TCP/IP network without a DHCP server, use 
the installer on the Software and Documentation CD-ROM to detect or assign an IP address to 
your printer. For further instructions, insert the Software and Documentation CD-ROM into 
your computer’s CD-ROM drive. After the Installer launches, follow the prompts for 
installation. 
Note
For the automatic Installer to function, the printer must be connected to an established 
TCP/IP network.
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							Installing the Printer Drivers
Phaser® 3500 Laser Printer
38
Manually Setting the Printer’s IP Address
Note
Verify that your computer has a properly configured IP address for your network. Contact 
your network administrator for more information.
If you are on a network without a DNS server, or in an environment where the network 
administrator assigns printer IP addresses, you can use this method to manually set the IP 
address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are 
in a small office with a single PC and use a dialup modem connection, you can manually set 
the IP address.
1.On the control panel, select Connection, and then press the OK button.
2.Select TCP/IP Setup, and then press the OK button.
3.Select DHCP/BOOTP, and then press the OK button.
4.Select Off, and then press the OK button.
5.Press the Return button to return to the TCP/IP Setup menu.
6.Select TCP/IP Setup, and then press the OK button.
7.Select IP Address, and then press the OK button.
8.Enter the printer’s IP address, and then press the OK button.
Installing the Printer Drivers
Windows 98 SE or Later and Windows 2000 or Later
To install the printer driver from the Software and Documentation CD-ROM:
1.Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch, 
do the following:
a.Click Start, and then click Run.
b.In the Run window, type: :\SETUP.EXE.
2.Select your desired language from the list.
3.Select Install Printer Driver.
4.Select the installation method you want to use, and then follow the onscreen instructions.
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							Installing the Printer Drivers
Phaser® 3500 Laser Printer
39
Macintosh OS 9.x
Create a desktop USB printer or use EtherTalk to install the printer driver.
USB
A USB-connected printer does not display in the Chooser. To create a desktop USB printer:
1.Insert the Software and Documentation CD-ROM into the CD-ROM drive.
2.Use the Desktop Printer Utility to create a desktop USB printer.
EtherTalk
Note
If you use EtherTalk, Macintosh computers do not require IP addresses. 
Follow these steps to install the printer driver:
1.Open the AppleTalk Control Panel.
2.Verify that the Ethernet port is the selected network port.
3.Double-click the installer on the Software and Documentation CD-ROM to install the 
printer driver.
4.Open the Chooser, and then click the LaserWriter driver.
5.From the right column of the Chooser, select the printer, and then click Create to create 
the desktop printer.
Macintosh OS X Version 10.2 and Higher
To install the printer driver from the Software and Documentation CD-ROM:
1.Insert the CD-ROM into the CD-ROM drive. 
2.Open the Print Center utility. 
Note
In Macintosh OS X version 10.3 or higher, the utility is called Printer Setup Utility. 
To locate utilities on the Macintosh hard drive, open the Applications folder, and then 
open the Utilities folder. 
3.Click the Add icon in the Printer List window, and then select Rendezvous from the 
drop-down menu.
4.Select the printer in the window.
5.Select Xerox from the list of manufacturers in the lower drop-down menu.
6.Select the appropriate printer model from the list of available devices.
7.Click the Add button.
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							Print-Quality Problems
Phaser® 3500 Laser Printer
40
Troubleshooting
Your printer is designed to produce consistently high-quality work. If you observe 
print-quality problems, use the information on these pages to troubleshoot the problem.
For detailed, online support information, go to www.xerox.com/office/3500support
.
Print-Quality Problems
If you experience problems with print quality, go to www.xerox.com/office/3500support.
Cleaning the Outside of the Printer
You can clean the outside of the printer with a soft, damp cloth. You can use a cloth moistened 
with a mild neutral detergent to remove stains; do not spray detergent directly onto the printer.
Warning
To prevent electric shock, turn the printer off and unplug the power cord from the 
electrical outlet before cleaning the printer.
Do not use a vacuum cleaner to clean the printer. Do not lubricate the printer with oil.
Control Panel Messages
Your printer’s control panel provides you with information and troubleshooting help.
The control panel is divided into two sections. The upper section (1) displays printer menu and 
error messages; the lower section (2) contains the control panel control buttons.
1.Alphanumeric display
2.On-line/Data/Error LED
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							Moving and Repacking the Printer
Phaser® 3500 Laser Printer
41 Some of the LED descriptions and error messages that appear in the control panel are listed 
below.
LED Descriptions
The LED indicates the different functioning states of the printer: 
Errors and Warnings
The printer displays error or warning messages on the control panel display. 
Hardware or software failures that may require service support are presented as errors. When 
the printer’s control panel displays an error message, the LED blinks or turns orange. An error 
message replaces the status lines.
When an error occurs during printing, the Status Monitor balloon, available only with 
Windows on a network-enabled or a USB cable-connected printer, appears on your computer 
screen alerting you that the printer needs attention.
Moving and Repacking the Printer
Warning
Follow these guidelines to avoid injuring yourself or damaging the printer.
For safety information, go to Appendix “A–User Safety” in this guide.
Follow these guidelines to move the printer within the office or to prepare the printer for 
shipment.
LED Behavior Description
Blinking Green 
„Warming up
„Displaying menus
„Canceling a job
„Waiting for more data
„Processing data
„Printing pages
Steady GreenReady to print
Steady OrangeA major error has occurred and printing has 
stopped
Blinking OrangeA minor error exists that prevents further printing 
without user attention
LED is off
„Powe r  i s o ff
„Power Saver mode
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							Moving and Repacking the Printer
Phaser® 3500 Laser Printer
42
Precautions for Moving the Printer
Caution
Remove the print cartridge prior to moving the printer. Failure to do so can result in 
damage to the printer.
Moving the Printer Within the Office
The printer can be safely moved from one location within an office to another as long as it 
travels in an upright position, gently. Any jarring movement, such as pushing the printer over a 
raised door threshold or across a parking lot, can damage the printer.
Caution
Remove the print cartridge prior to moving the printer. Failure to do so can result in 
damage to the printer.
Preparing the Printer for Shipment
To transport the printer by vehicle, a printer must be repackaged in the original packaging or a 
repackaging kit. Instructions for repackaging the printer are provided in the repackaging kit.
If you do not have the original packaging, or are unable to repackage the printer, contact your 
local Xerox service representative.
„Use one or two people to lift the printer.
„Always turn off the printer using the 
power switch, and unplug all cables and 
cords.
„Disconnect and remove the optional 
500-Sheet Feeder if present.
„Always lift the printer from the 
designated lift points.
„Do not place any food or liquids on the 
printer.
„Damage to the printer caused from 
improper moving or failure to repackage 
the printer properly for shipment, is not 
covered by the warranty, service 
agreement, or Total Satisfaction 
Guarantee. The Total Satisfaction 
Guarantee is available in the United 
States and Canada. Coverage may vary 
outside these areas; please contact your 
local representative for details.
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							Additional Resources
Phaser® 3500 Laser Printer
43
Additional Resources
Support
There is additional help available at www.xerox.com/office/3500support. You can access the 
Knowledge Base and technical support via email and driver downloads.
A set of Xerox links is installed in your web browser’s Favorites folder when you install the 
printer drivers on your computer. The Troubleshooting tab in your Windows printer driver 
also includes useful links.
Web Links
Xerox provides many resources to help you learn more about your Xerox printer. Use these 
web sites to obtain information about your printer.
Resource Link
To link to product information, download printer 
drivers, view documents, and access support 
information:www.xerox.com/office/3500support
To view technical support information:www.xerox.com/office/3500support
To order Xerox supplies:www.xerox.com/office/3500supplies
To find your local sales and support center:www.xerox.com/office/contacts
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							A–User Safety
Phaser® 3500 Laser Printer
44
Appendices
A–User Safety
Your printer and the recommended supplies have been designed and tested to meet strict safety 
requirements. Attention to the following information will ensure the continued safe operation 
of your printer.
Electrical Safety
„Use the power cord supplied with your printer.
„Plug the power cord directly into a properly grounded electrical outlet. Make sure each 
end of the card is securely connected. If you do not know if an outlet is grounded, ask an 
electrician to check the outlet.
„Do not use a ground adapter plug to connect the printer to an electrical outlet that does not 
have a ground connection terminal.
„Do not use an extension cord or power strip.
„Verify that the printer is plugged into an outlet that is capable of providing the correct 
voltage and power. Review the printer’s electrical specifications with an electrician, if 
necessary.
Warning
Avoid the potential of electrical shock by ensuring that the printer is properly grounded. 
Electrical products may be hazardous if misused.
„Do not place the printer in an area where people might step on the power cord.
„Do not place objects on the power cord.
„Do not block the ventilation openings. These openings are provided to prevent 
overheating of the printer.
„Do not drop paper clips or staples into the printer.
Warning
Do not push objects into slots or openings on the printer. Making contact with a voltage 
point or shorting out a part could result in fire or electrical shock.
If you notice unusual noises or odors:
1.Turn off the printer immediately
2.Disconnect the power cord from the electrical outlet 
3.Call an authorized service representative to correct the problem.
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							A–User Safety
Phaser® 3500 Laser Printer
45 The power cord is attached to the printer as a plug-in device at the back of the printer. If it is 
necessary to disconnect all electrical power from the printer, disconnect the power cord from 
the electrical outlet.
Warning
Do not remove the covers or guards that are fastened with screws unless you are installing 
optional equipment and are specifically instructed to do so. Power should be OFF when 
performing these installations. Disconnect the power cord when removing covers and 
guards for installing optional equipment. Except for user-installable options, there are no 
parts that you can maintain or service behind these covers.
Note
Leave the printer on for optimum performance; it does not pose a safety hazard.
The following are hazards to your safety:
„The power cord is damaged or frayed.
„Liquid is spilled into the printer.
„The printer is exposed to water.
If any of these conditions occur, do the following:
1.Turn off the printer immediately.
2.Disconnect the power cord from the electrical outlet.
3.Call an authorized service representative.
Laser Safety
With specific regard to lasers, this printer complies with laser product performance standards 
set by governmental, national, and international agencies and is certified as a Class 1 Laser 
Product. The printer does not emit hazardous light because the beam is totally enclosed during 
all modes of customer operation and maintenance.
Maintenance Safety
„Do not attempt any maintenance procedure that is not specifically described in the 
documentation supplied with your printer.
„Do not use aerosol cleaners. The use of supplies that are not approved may cause poor 
performance and could create a hazardous condition.
„Do not burn any of the consumables or routine maintenance items. For information on 
Xerox supplies recycling programs, go to www.xerox.com/gwa
.
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These 
include safety agency examination, approval, and compliance with established environmental 
standards.
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