Xerox Phaser 3124 User Manual

							5.4   
Transparencies • To avoid damaging the printer, use only 
transparencies designed for use in laser 
printers.
• Transparencies used in the printer must be able 
to withstand 180° C (356° F), the printer’s 
fusing temperature.
• Place them on a flat surface after removing 
them from the printer.
• Do not leave them in the paper tray for long 
periods of time. Dust and dirt may accumulate 
on them, resulting in spotty printing.
• To avoid smudging caused by fingerprints, 
handle them carefully.
• To avoid fading, do not expose printed 
transparencies to prolonged sunlight.
• Ensure that transparencies are not wrinkled, 
curled, or have any torn edges.
Labels • To avoid damaging the printer, use only labels 
designed for use in laser printers.
• When selecting labels, consider the following 
factors:
- Adhesives: The adhesive material should be 
stable at 180° C (356° F), the printer’s fusing 
temperature.
- Arrangement: Only use labels with no 
exposed backing between them. Labels can 
peel off sheets that have spaces between the 
labels, causing serious jams.
- Curl: Prior to printing, labels must lie flat with 
no more than 13 mm (5 inches) of curl in any 
direction.
- Condition: Do not use labels with wrinkles, 
bubbles, or other indications of separation.
• Make sure that there is no exposed adhesive 
material between labels. Exposed areas can 
cause labels to peel off during printing, which 
can cause paper jams. Exposed adhesive can 
also cause damage to printer components.
• Do not run a sheet of labels through the printer 
more than once. The adhesive backing is 
designed for only a single pass through the 
printer.
• Do not use labels that are separating from the 
backing sheet or are wrinkled, bubbled, or 
otherwise damaged.
Card stock or 
custom-sized 
materials• Do not print on print media smaller than 76 mm 
(3 inches) wide or 127 mm (5 inches) long.
• In the software application, set margins at least 
6.4 mm (0.25 inches) away from the edges of 
the material.
Ty p eGuidelines
Loading paper
Load the print media you use for the majority of your print jobs in the tray. 
The tray can hold a maximum of 250 sheets of 75 g/m2 (20 lb) plain 
paper. 
Using the standard tray
To load paper, open the tray and load paper with the side to be printed 
on facing up.
You can load letterhead paper with the design side face up. The top edge 
of the sheet with the logo should be entered into the printer first. Preprinted 
paper• Letterhead must be printed with heat-resistant 
ink that will not melt, vaporize, or release 
hazardous emissions when subjected to the 
printer’s fusing temperature of 180° C (356° F) 
for 0.1 second.
• Letterhead ink must be non-flammable and 
should not adversely affect printer rollers.
• Forms and letterhead should be sealed in a 
moisture-proof wrapping to prevent changes 
during storage.
• Before you load preprinted paper, such as 
forms and letterhead, verify that the ink on the 
paper is dry. During the fusing process, wet ink 
can come off preprinted paper, reducing print 
quality.
Notes
• If you experience problems with paper feed, place one sheet at 
a time in the manual tray.
• You can load previously printed paper. The printed side should 
be facing down with an uncurled edge enter the printer first. If 
you experience problems with paper feed, turn the paper 
around. Note that the print quality is not guaranteed.
Ty p eGuidelines
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							5.5   
Using the manual tray
The manual tray can hold special sizes and types of print media, such as 
transparency, postcard, note card, and envelope. It is useful for single 
page printing on special print media. 
To load paper in the manual tray:
1Load one sheet of paper with the side to be printed on facing up.
Depending on the print media type you are using, keep the 
following loading guidelines:
• Envelopes: Flap side down and with the stamp area on the top left 
side.
• Transparencies: Print side up and the top with the adhesive strip 
entering the printer first.
• Labels: Print side up and the top short edge entering the printer 
first.
• Preprinted paper: Design side up and the top edge entering the 
printer first.
• Card stock: Print side up and the short edge entering the printer 
first.
• Previously printed paper: Previously printed side down and an 
uncurled edge entering the printer first.
Note
• For transparency, hold it by the edges and avoid touching the 
print side. Oils from your fingers can cause print quality 
problems.
2Adjust the manual tray paper width guides to the width of the paper. 
Do not force too much, or the paper will bend, which could result in 
a paper jam or skew.
3When you print a document, set the paper source and type in the 
software application. See the Software Section. 
Tips on using the manual tray
• Load only one sheet of print media at a time in the manual tray.
• To prevent paper jams, do not add paper when there is still paper in 
the manual tray. This also applies to the standard tray.
• Print media should be loaded face up with the top edge going into the 
manual tray first and be placed in the center of the tray.
• Always load only the print media specified in page 5.2 to avoid paper 
jams and print quality problems.
Using manual feed mode
You can manually load a sheet of print media in the manual tray if you 
select Manual Feeder in the Source option from the Paper tab when 
you change print settings to print a document. See the Software 
Section. Manually loading paper can be helpful when you want to check 
the print quality after each page is printed. 
Load paper sheet-by-sheet in the manual tray, send print data to print the 
first page, and press the Cancel button on the control panel to print each 
following page.
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							5.6   
1Load the paper in the manual tray with the side to be printed on 
facing up. 
2Adjust the manual tray paper width guides to the width of the paper. 
Do not force too much, or the paper will bend, which could result in 
a paper jam or skew.
3When you print a document, set the paper source to Manual 
Feeder and select the appropriate paper size and type in the 
software application. See the Software Section. 
4Print a document.
5Press the Cancel button.
The printer picks up the print media and prints.
6Insert the next sheet into the manual tray and press the Cancel 
button. 
Repeat this step for every page to be printed.
Note
• If you do not press the Cancel button, after a pause the printer 
will automatically pick the print media.
Knowing an output location
 
The output tray collects paper face down, in the order in which the sheets 
were printed. 
Note
• If you continuously print many pages, the surface of the output 
tray may become hot. Be careful not to touch the surface, and 
especially keep children away from the surface.
• The output tray can hold up to 100 sheets of 75 g/m
2 (20 lb) 
plain paper. Remove the pages so that the tray is not 
overloaded.
1
1output tray
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							6.1   
6 Basic printing
This chapter explains common printing tasks. 
This chapter includes:
• Printing a document
• Canceling a print job
Printing a document
This printer allows you to print from various Windows, Macintosh 
applications. The exact steps for printing a document may vary 
depending on the application you use. 
For details about printing, see the Software Section.
Canceling a print job
If the print job is waiting in a print queue or print spooler, such as the 
printer group in Windows, delete the job as follows:
1Click the Windows Start button.
2For Windows 98/Me/NT 4.0/2000, select Settings and then 
Printers.
For Windows XP(32/64 bit)/2003, select Printers and Faxes.
3Double-click the  Xerox Phaser 3124, Xerox Phaser 3125 PCL 6 
or Xerox Phaser 3125 PS icon.
4From the Document menu, select 
Cancel Printing (Windows 98/
Me) or 
Cancel (Windows NT 4.0/2000/XP(32/64 bit)/2003).
You can also cancel the current job by pressing the Cancel button on the 
control panel of your printer.
Note
• You can access this window simply by double-clicking the 
printer icon at the bottom right corner of the Windows desktop.
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							7.1   
7 Ordering supplies and 
accessories
This chapter provides information on the toner cartridge and accessory 
that are available for your printer.
This chapter includes:
• Toner cartridge
• How to purchase
Toner cartridge
When the toner runs out, you can order the following type of toner 
cartridge for your printer:
How to purchase
To order Xerox-authorized supplies or accessories, contact your local 
Xerox dealer or the retailer where you purchased your printer, or visit 
www.Xerox.com/office/support
 and select your country/region for 
information on calling for technical support.
Ty p eYielda
a. ISO 19752 5% coverage
Part number
High yield Approx. 3,000 pages 106R01159
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							8.1   
8 Maintenance
This chapter provides information for maintaining your printer and the 
toner cartridge.
This chapter includes:
• Cleaning the printer
• Maintaining the toner cartridge
• Printing a configuration page
• Maintenance parts
Cleaning the printer
During the printing process, paper, toner, and dust particles can 
accumulate inside the printer. This buildup can cause print quality 
problems, such as toner specks or smearing. 
Cleaning the outside of the printer
Clean the cabinet of the printer with a soft, lint-free cloth. You can 
dampen the cloth slightly with water, but be careful not to let any water 
drip onto or into the printer.
Cleaning the inside of the printer
1Turn the printer off and unplug the power cord. Wait for the printer 
to cool down.
2Open the front cover and pull the toner cartridge out. Set it on a 
clean flat surface.
Caution
• Cleaning the cabinet of the printer with cleaning materials 
containing large amounts of alcohol, solvents, or other strong 
substances can discolor or crack the cabinet.
Caution
• To prevent damage to the toner cartridge, do not expose it to 
light for more than a few minutes. Cover it with a piece of 
paper, if necessary. 
• Do not touch the green surface underside of the toner 
cartridge. Use the handle on the cartridge to avoid touching 
this area.
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							8.2   
3Pull the manual tray out.
4With a dry lint-free cloth, wipe away any dust and spilled toner from 
the toner cartridge area and the toner cartridge cavity.
5Gently swab the long strip of glass (LSU) inside the top of the 
cartridge and check for dirt or dust.
Caution
• While cleaning the inside of the printer, be careful not to reach 
too far into the printer. The fuser area may be hot.
Note
• The long strip of glass is hard to locate.
6Reinsert the manual tray.
7Hold the toner cartridge by the handle and slowly insert the 
cartridge into the opening in the printer. 
Tabs on the sides of the cartridge and corresponding grooves 
within the printer will guide the cartridge into the correct position 
until it locks into place completely.
8Close the front cover. Make sure that the cover is securely closed.
9Plug in the power cord and turn the printer on.
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							8.3   
Maintaining the toner cartridge
Toner cartridge storage
To get the most from the toner cartridge, keep the following guidelines in 
mind:
• Do not remove the toner cartridge from its package until ready for 
use.
• Do not refill the toner cartridge. The printer warranty does not cover 
damage caused by using a refilled cartridge.
• Store toner cartridge in the same environment as the printer.
• To prevent damage to the toner cartridge, do not expose it to light for 
more than a few minutes.
Expected cartridge life
The life of the toner cartridge depends on the amount of toner that print 
jobs require. When printing text at ISO 19752 5% coverage, a new toner 
cartridge lasts an average of 3,000 pages. (The original toner cartridge 
supplied with the printer lasts an average of 1,000 pages.) The actual 
number may also be different depending on the print density of the 
pages you print on, and the number of pages may be affected by 
operating environment, printing interval, print media type, and print 
media size. If you print a lot of graphics, you may need to change the 
cartridge more often.
Redistributing toner cartridge
When the toner cartridge is near the end of its life span:
• White streaks and light printing occur.
•The Error LED blinks red.
If this happens, you can temporarily reestablish print quality by 
redistributing the remaining toner in the cartridge. In some cases, white 
streaks or light printing will still occur even after you have redistributed 
the toner.
1Open the front cover.
2Pull the toner cartridge out.
3Thoroughly shake the cartridge 5 or 6 times to distribute the toner 
evenly inside the cartridge. 
4Hold the toner cartridge by the handle and slowly insert the 
cartridge into the opening in the printer. 
Tabs on the sides of the cartridge and corresponding grooves 
within the printer will guide the cartridge into the correct position 
until it locks into place completely.
5Close the front cover. Make sure that the cover is securely closed.
Caution
• Avoid reaching too far into the printer. The fuser area may be 
hot.
• To prevent damage to the toner cartridge, do not expose it to 
light for more than a few minutes. Cover it with a piece of 
paper, if necessary. 
• Do not touch the green surface underside of the toner 
cartridge. Use the handle on the cartridge to avoid touching 
this area.
Caution
• If toner gets on your clothing, wipe it off with a dry cloth and 
wash clothing in cold water. Hot water sets toner into fabric.
Note
• At this stage, if you need to replace the toner cartridge, see 
page 8.4.
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							8.4   
Replacing the toner cartridge
When the toner is completely empty or the toner cartridge reachde the 
end of its life span:
•The Error LED blinks red.
At this stage, the toner cartridge needs to be replaced. For toner 
cartridge ordering information, see page 7.1.
1Open the front cover.
2Pull the old toner cartridge out.
3Remove the new toner cartridge from its bag.
4Thoroughly shake the cartridge 5 or 6 times to distribute the toner 
evenly inside the cartridge.
Thoroughly shake the cartridge to assure maximum copies per 
cartridge.
Caution
• Do not use sharp objects, such as a knife or scissors, to open 
the toner cartridge package. They might scratch the drum of 
the cartridge.
5Remove the paper protecting the toner cartridge by pulling the 
packing tape.
6Hold the toner cartridge by the handle and slowly insert the 
cartridge into the opening in the printer.
Tabs on the sides of the cartridge and corresponding grooves 
within the printer will guide the cartridge into the correct position 
until it locks into place completely.
7Close the front cover. Make sure that the cover is securely closed.
Note
• Refer to the helpful pictures on the cartridge wrapping paper.
Caution
• If toner gets on your clothing, wipe it off with a dry cloth and 
wash clothing in cold water. Hot water sets toner into fabric.
• To prevent damage to the toner cartridge, do not expose it to 
light for more than a few minutes. Cover it with a piece of 
paper, if necessary. 
• Do not touch the green surface underside of the toner 
cartridge. Use the handle on the cartridge to avoid touching 
this area.
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							8.5   
Printing a configuration page
You can print a configuration page to view current printer settings, or to 
help troubleshoot printer problems.
Press and hold the Cancel button for about 5 seconds.
A configuration page prints out.
Maintenance parts
To avoid print quality and paper feed problems resulting from worn parts 
and to maintain your printer in top working condition, the following items 
will need to be replaced when the specified number of pages have been 
printed or when the life span of each item has expired.
Xerox highly recommends that an authorized service provider, dealer or 
the retailer where you bought the printer replaces the items.
ItemsYield (Average)
Transfer roller Approx. 50,000 pages
Fuser unit  Approx. 50,000 pages
Pick-up roller Approx. 50,000 pages
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