Xerox Phaser 3124 User Manual

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							This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible 
for any direct or indirect damages, arising from or related to the use of this manual.
© 2006 Xerox Corporation. All rights reserved.
• Phaser 3124/B, Phaser 3125/B, and Phaser 3125/N are model names of Xerox Corporation.
• Xerox and Xerox logo are trademarks of Xerox Corporation.
• Centronics is a trademark of Centronics Data Computer Corporation.
• IBM and IBM PC are trademarks of International Business Machines Corporation.
• PCL and PCL 6 are trademarks of Hewlett-Packard company.
• Microsoft, Windows, Windows 98, Windows Me, Windows 2000, Windows NT 4.0, Windows XP(32/64 bit) and Windows 2003 are registered trademarks 
of Microsoft Corporation.
• PostScript 3 is a trademark of Adobe System, Inc.
• UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc.
• TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.
• All other brand or product names are trademarks of their respective companies or organizations.
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							CONTENTS
1.  Introduction
Special features  ......................................................................................................................................................  1.1
Printer overview  ......................................................................................................................................................  1.2
Control panel overview ............................................................................................................................................  1.3
Finding more information  ........................................................................................................................................  1.3
Selecting a location  .................................................................................................................................................  1.4
2.  Basic setup
Printing a demo page  ..............................................................................................................................................  2.1
Using toner save mode  ...........................................................................................................................................  2.1
3.  Software overview
Supplied software ....................................................................................................................................................  3.1
Printer driver features ..............................................................................................................................................  3.2
System requirements  ..............................................................................................................................................  3.2
4.  Network setup(Phaser 3125/N only)
Introduction .............................................................................................................................................................  4.1
Supported operating systems  .................................................................................................................................  4.1
5. Loading print media
Selecting print media ...............................................................................................................................................  5.1
Loading paper  .........................................................................................................................................................  5.4
Knowing an output location  .....................................................................................................................................  5.6
6.  Basic printing
Printing a document  ................................................................................................................................................  6.1
Canceling a print job  ...............................................................................................................................................  6.1
7.  Ordering supplies and accessories
Toner cartridge  ........................................................................................................................................................  7.1
How to purchase  .....................................................................................................................................................  7.1
8.  Maintenance
Cleaning the printer  .................................................................................................................................................  8.1
Maintaining the toner cartridge ................................................................................................................................  8.3
Printing a configuration page  ..................................................................................................................................  8.5
Maintenance parts ...................................................................................................................................................  8.5
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							9.  Troubleshooting
Clearing paper jams  ................................................................................................................................................  9.1
Troubleshooting checklist ........................................................................................................................................  9.4
Understanding the LEDs  .........................................................................................................................................  9.4
Solving general printing problems ...........................................................................................................................  9.5
Solving print quality problems  .................................................................................................................................  9.7
Common Windows problems  ..................................................................................................................................  9.9
Common PostScript problems
(Phaser 3125/B, 3125/N only)  .................................................................................................................................  9.9
Common Macintosh problems
(Phaser 3125/B, 3125/N only)  ...............................................................................................................................  9.10
10. Specifications
Printer specifications  .............................................................................................................................................  10.1
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Safety Notes
Read these safety notes carefully before using this product to 
ensure you operate the equipment safely.  
Your Xerox product and recommended supplies have been 
designed and tested to meet strict safety requirements. These 
include safety agency approval, and compliance to established 
environmental standards. Please read the following instructions 
carefully before operating the product and refer to them as needed 
to ensure the continued safe operation of your product.
The safety and environment testing and performance of this product 
have been verified using Xerox materials only.  
WARNING: Any unauthorized alternation, which may include 
the addition of new functions or connection of external 
devices, may impact the product certification. Please contact 
your authorized local dealer for more information
Warning Markings
All warning instructions marked on or supplied with the product 
should be followed.
WARNING: This WARNING alerts users to areas of 
the product where there is the possibility of personal 
injury.
WARNING: This WARNING alerts users to areas of 
the product where there are heated surfaces, which 
should not be touched. 
Electrical Supply
This product shall be operated from the type of electrical supply 
indicted on the product s data plate label. If you are not sure that 
your electrical supply meets the requirements, please consult your 
local power company for advice.
WARNING: This product must be connected to a 
protective earth circuit.
This product is supplied with a plug that has a protective 
earth pin. This plug will fit only into an earthed electrical outlet. This 
is a safety feature.To avoid risk of electric shock, contact your 
electrician to replace the electrical outlet if you are unable to insert 
the plug into it. Never use an earthed adapter plug to connect the 
product to an electrical outlet that lacks an earth connection 
terminal.
Operator Accessible Areas
This equipment has been designed to restrict operator access to 
safe areas only. Operator access to hazardous areas is restricted 
with covers or guards, which would require a tool to remove. Never 
remove these covers or guards.
Maintenance
Any operator product maintenance procedures will be described in 
the user documentation supplied with the product. Do not to carry 
out any maintenance on this product, which is not described in the 
customer documentation.
Cleaning Your Product
Before cleaning this product, unplug the product from the electrical 
outlet. Always use materials specifically designated for this product, 
the use of other materials may result in poor performance and may 
create a hazardous situation. Do not use aerosol cleaners, they may 
be explosive and flammable under certain circumstances.
WARNING - Electrical Safety Information
• Use only power cord supplied with this equipment.
• Plug the power cord directly into a grounded electrical outlet. Do 
not use an extension cord. If you do not know whether or not an 
outlet is grounded, consult a qualified electrician.
• This equipment is to be operated from the type of electrical 
supply indicated on the product data plate label. If this machine 
needs to be moved to a different location, contact a Xerox 
service representative or your authorized local representative or 
service support organization.  
• Improper connection of the equipment-grounding conductor can 
result in electrical shock.
•Do not place this equipment where people might step on or trip 
on the power cord.  
•Do not place objects on the power cord.
•Do not override or disable electrical or mechanical interlocks.
•Do not obstruct the ventilation openings.  
•Never push objects of any kind into slots or openings on this 
equipment
• If any of the following conditions occur, switch off the power to 
the machine immediately and disconnect the power cord from 
the electrical outlet. Call an authorized local service 
representative to correct the problem. 
– The equipment emits unusual noise or odors.
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– The power cord is damaged or frayed.
– A wall panel circuit breaker, fuse, or other safety device has 
been tripped.
– Liquid is spilled into the copier/printer.
– The equipment is exposed to water.
– Any part of the equipment is damaged.
Disconnect Device
The power cable is the disconnect device for this equipment. It is 
attached to the back of the machine as a plug-in device. To remove 
all electrical power from the equipment, disconnect the power cable 
from the electrical outlet.
Operational Safety Information
To ensure the continued safe operation of your Xerox equipment, 
follow these safety guidelines at all times.
Do These:
• Always connect equipment to a correctly grounded power outlet.  
If in doubt, have the outlet checked by a qualified electrician.
• This equipment must be connected to a protective earth circuit.
This equipment is supplied with a plug that has a protective 
earth pin.  This plug will fit only into an earthed electrical outlet.  
This is a safety feature. To avoid risk of electric shock, contact 
your electrician to replace the electrical outlet if you are unable 
to insert the plug into it. Never use a plug that lacks an earth 
connection terminal to connect the product to an electrical 
outlet.
• Always follow all warnings and instructions that are marked on 
or supplied with the equipment.
• Always exercise care when moving or relocating equipment.  
Please contact your local Xerox Service Department, or your 
local support organization to arrange relocation of the product to 
a location outside of your building.
• Always locate the equipment in an area that has adequate 
ventilation, and the room for servicing. See install guide for 
minimum dimensions
• Always use materials and supplies specifically designed for your 
Xerox equipment. Use of unsuitable materials may result in poor 
performance.
• Always unplug this equipment from the electrical outlet before 
cleaning.
Do Not Do These:
• Never use a plug that lacks an earth connection terminal to 
connect the product to an electrical outlet.  
• Never attempt any maintenance function that is not specifically 
described in this documentation.
• This equipment should not be placed in a built-in installation 
unless proper ventilation is provided, please contact your 
Authorized local dealer for further information.
• Never remove covers or guards that are fastened with screws.  
There are no operator serviceable areas within these covers.
• Never locate the equipment near a radiator or any other heat 
source.
• Never push objects of any kind into the ventilation openings.
• Never override or cheat any of the electrical or mechanical 
interlock devices.
• Never operate the equipment if you notice unusual noises or 
odors. Disconnect the power cord from the electrical outlet and 
contact your local Xerox Service Representative or Service 
Provider immediately.
Maintenance Information
Do not attempt any maintenance procedure that is not specifically 
described in the documentation that is supplied with your copier/
printer.
• Do not use aerosol cleaners. The use of cleaners that are not 
approved may cause poor performance of the equipment, and 
could create a dangerous condition.
• Use supplies and cleaning materials only as directed in this 
manual. Keep all of these materials out of the reach of children.
• Do not remove covers or guards that are fastened with screws.  
There are no parts behind these covers that you can maintain or 
service.
• Do not perform any maintenance procedures unless you have 
been trained to do them by an authorized local dealer or unless 
a procedure is specifically described in the user manuals.
Ozone Safety Information
This product will produce ozone during normal operation. The ozone 
produced is heavier than air and is dependent on copy volume. 
Providing the correct environmental parameters as specified in the 
Xerox installation procedure will ensure that the concentration levels 
meet safe limits.
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If you need additional information about ozone, please request the 
Xerox publication Ozone by calling 1-800-828-6571 in the United 
States and Canada. In other markets please contact your authorized 
local dealer or Service Provider.
For Consumables
Store all consumables in accordance with the instructions given on 
the package or container. 
• Keep all consumables away from the reach of children.
• Never throw toner, print cartridges or toner containers into an 
open flame.
Radio Frequency Emissions
United States, Canada, Europe, Australia/New Zealand
NOTE: 
This equipment has been tested and found to comply with 
the limits for a class A digital device, pursuant to Part 15 of the FCC 
Rules. These limits are designed to provide reasonable protection 
against harmful interference when the equipment is operated in a 
commercial environment. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed and used in 
accordance with the instruction manual, may cause harmful 
interference to radio communications. 
Changes and modifications to this equipment not specifically 
approved by Xerox may void the users authority to operate this 
equipment.
Laser Safety Information
CAUTION:  Use of controls, adjustments or performance of 
procedure other than those specified herein may result in 
hazardous light exposure.
With specific regard to laser safety, the equipment complies with 
performance standards for laser product set by government, 
national and international agencies as a Class 1 laser product.  It 
does not emit hazardous light, as the beam is totally enclosed during 
all phases of customer operation and maintenance.
Product Safety Certification
This product is certified by the following Agency using the Safety 
standards listed.This product was manufactured under a registered ISO9001 Quality 
system.
Regulatory Information 
CE Mark
The CE mark applied to this product symbolizes Xeroxs declaration 
of conformity with the following applicable Directives of the 
European Union as of the dates indicated:
January 1, 1995: Council Directive 72/23/EEC amended by Council 
directive 93/68/EEC, approximation of the laws of the member 
states related to low voltage equipment.
January 1, 1996: Council directive 89/336/EEC, approximation of 
the laws of the member states related to electromagnetic 
compatibility. 
March 9, 1999: Council Directive 99/5/EC, on radio equipment and 
telecommunications terminal equipment and the mutual recognition 
of their conformity.
A full declaration of conformity, defining the relevant directives and 
referenced standards, can be obtained from your Authorized local 
dealer.
WA R N I N G :  In order to allow this equipment to operate in 
proximity to Industrial Scientific and Medical (ISM) equipment, 
the external radiation from the ISM equipment may have to be 
limited or special mitigation measures taken.
AgencyStandard
Underwriters Laboratories 
Inc. UL60950-1st Edition (USA/Canada)
SEMKO IEC60950-1st
rd Edition (2001)
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Environmental Compliance
USA
Energy Star
As an ENERGY STAR® partner, Xerox Corporation 
has determined that (the basic configuration of) this 
product meets the ENERGY STAR guidelines for 
energy efficiency.
The ENERGY STAR and ENERGY STAR MARK 
are registered United States trademarks.
The ENERGY STAR Office Equipment Program is 
a team effort between U.S., European Union and 
Japanese governments and the office equipment 
industry to promote energy-efficient copiers, 
printers, fax, multifunction machine, personal 
computers, and monitors. Reducing product energy 
consumption helps combat smog, acid rain and 
long-term changes to the climate by decreasing the 
emissions that result from generating electricity.
Xerox ENERGY STAR equipment is preset at the 
factory to enter a low power state and/or shut off 
completely after a specified period of use. These 
energy-saving features can reduce product energy 
consumption in half when compared to 
conventional equipment.
Canada
Environmental Choice
Terra Choice Environmental Serviced, Inc. of 
Canada has verified that this product conforms to all 
applicable Environmental Choice EcoLogo 
requirements for minimized impact to the 
environment.
As a participant in the Environmental Choice 
program, Xerox Corporation has determined that 
this product meets the Environmental Choice 
guidelines for energy efficiency.
Environment Canada established the Environmental 
Choice program in 1988 to help consumers identify 
environmentally responsible products and services. 
Copier, printer, digital press and fax products must 
meet energy efficiency and emissions criteria, and 
exhibit compatibility with recycled supplies. Currently, 
Environmental Choice has more than 1600 approved 
products and 140 licensees. Xerox has been a leader 
in offering EcoLogo approved products.
Product Recycling and Disposal
European Union
Domestic/Household Environment
Application of this symbol on your equipment is 
confirmation that you should not dispose of the 
equipment in the normal household waste stream.
In accordance with European legislation, end of life 
electrical and electronic equipment subject to disposal 
must be segregated from household waste.
Private households within EU member states may 
return used electrical and electronic equipment to 
designated collection facilities free of charge. Please 
contact your local disposal authority for information.
In some member states, when you purchase new 
equipment, your local retailer may be required to take 
back your old equipment free of charge. Please ask 
you retailer for information.
Professional/Business Environment
Application of this symbol on your equipment is 
confirmation that you must dispose of this equipment 
in compliance with agreed national procedures.
In accordance with European legislation, end of life 
electrical and electronic equipment subject to disposal 
must be managed within agreed procedures.
Prior to disposal, please contact your local dealer or 
Xerox representative for end of life takeback 
information.
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North America
Xerox operates an equipment takeback and reuse/recycle program. 
Contact your Xerox sales representative (1-800-ASK-XEROX) to 
determine whether this Xerox product is part of the program. For 
more information about Xerox environmental programs, visit 
www.xerox.com/environment or for recycling and disposal 
information, contact your local authorities. In the United States, you 
may also refer to the Electronic Industries Alliance web site: 
www.eiae.org.
Others Countries
Please contact your local waste authorities and request disposal 
guidance.
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							1.1   
1 Introduction
Congratulations on the purchase of your printer!
This chapter includes:
• Special features
• Printer overview
• Control panel overview
• Finding more information
• Selecting a location
Special features
Your new printer is equipped with several special features that improve 
the print quality. You can:
Print with excellent quality and high speed
• You can print up to 1200 x 1200 dpi effective 
output (Phaser 3125/B, Phaser 3125/N) or 1200 x 
600 dpi effective output (Phaser 3124/B). See the 
Software Section.
• Your printer prints A4-sized paper at up to 24 ppm
a 
and letter-sized paper at up to 25 ppm. 
a. pages per minute
Handle paper flexibly
• Manual tray supports one sheet of envelopes, 
labels, transparencies, custom-sized materials, 
postcards and heavy paper.
• Standard 250-sheet tray supports plain paper.
• 100-sheet output tray supports convenient access.
Create professional documents
•Print Watermarks. You can customize your 
documents with words, such as “Confidential.” See 
the Software Section.
•Print Posters. The text and pictures of each page 
of your document are magnified and printed across 
the sheet of paper and can then be taped together 
to form a poster. See the Software Section.
Save time and money
• Your printer allows you to use toner save mode to 
save toner. See the Software Section.
• You can print on both sides of the paper manually 
to save paper [Double-side Printing (Manual)].
• You can print multiple pages on a single sheet of 
paper to save paper (N-Up printing). See the 
Software Section.
• You can use preprinted forms and letterhead with 
plain paper. See the Software Section.
• Your printer automatically conserves electricity 
by substantially reducing power consumption when 
not in use.
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