Xerox Duplex Travel Scanner User Guide

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26User Guide
The AutoLaunch feature is now turned off. Your scanner will not start scanning until you either 
press the button on the scanner, click on the scan button on the OneTouch button panel, or on the 
scanning interface from the application you are using. 
Using the Carrier Sheet
We recommend using the TWAIN interface when scanning with the carrier sheet. The Carrier 
sheet mode option applies color correction specifically tuned for processing images of documents 
scanned using a carrier sheet. Please refer to the TWAIN scanning guide on the installation disc.
WARNING: the plastic bag for the carrier sheet poses a suffocation hazard. Keep the 
bag away from children.
1. Take the carrier sheet out of its plastic bag.
We recommend that you keep the bag and place the carrier sheet back in the bag when you 
are done scanning. This will help to prevent scratches to the carrier sheet.
2. Remove the tissue paper.
3. Open the carrier sheet and place the item you want to scan in the upper-left corner of the 
carrier sheet.
If the item you are scanning is not in the upper-left corner of the carrier sheet, you may see 
inconsistent results or errors.
4. Open the scanner’s TWAIN interface and select Carrier sheet mode.  
						

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– The Carrier sheet mode option is located on the scanner model tab in the Document 
Settings section in the TWAIN interface.
5. Place the carrier sheet in the scanner with the black edge in the paper feed slot.
6. Click on the Scan button in the TWAIN interface.
You may need to lightly push on the carrier sheet to help guide it into the scanner if the rollers 
do not immediately grab the sheet.
7. When scanning is complete, remove the item from the carrier sheet and place the carrier 
sheet back in its plastic bag. 
Store the carrier sheet in a place where it can remain in a flat like-new condition. Creases in the 
plastic can cause unusual light reflections while scanning which may appear as lines in the final 
image.  
						

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Scanning Interfaces
•OneTouch AutoLaunch—to use the scanner’s AutoLaunch feature, simply insert a document 
in the scanner and it is automatically scanned using predefined settings from the OneTouch 
software. 
OneTouch Button Panel—use this scan option when you want to scan from the computer 
screen. This scans with the same settings as when using the AutoLaunch scanning feature.
Please see the “OneTouch Scanning Guide” on the installation disc for instructions. You can 
also click the Help button in the OneTouch Properties window to open the instructions in an 
Internet browser.
PaperIn through OneTouch AutoLaunch OneTouch Button Panel 
						

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•TWAIN and WIA Interface—this option uses your scanner’s TWAIN interface to scan. Select 
scanning options before scanning, put the document in the scanner, then click the Scan 
button in the TWAIN interface window. 
Please see the “TWAIN Scanning Guide” on the installation disc for instructions. You can also 
click the Help button in the TWAIN interface to open the instructions in an Internet browser. 
						

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Maintenance
This section contains information about maintenance, troubleshooting, uninstalling, scanner 
specifications, and spare parts.
Safety Precautions
When servicing the scanner you should take the following precautions to ensure your safety and 
prevent damage to the scanner.
Do These
• Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing 
alcohol may irritate sensitive skin.
• Only perform scanner maintenance as described in this chapter.
• Keep the scanner and cleaning supplies away from any open flame or heat source as any 
form of alcohol is flammable.
• Always read the instructions in each section carefully, the instructions are specific to the part 
you are installing or servicing.
• Move the scanner to an area that has adequate room for opening the scanner.
• Always unplug the USB cable from the scanner before performing maintenance, unless the 
maintenance instructions below specifically state to leave the scanner plugged in.
• Wear an anti-static strap to prevent electrostatic discharge when touching metal 
components.
• Keep all cleaning supplies, scanner parts and accessories out of the reach of children.
Do Not Do These
• Never attempt installation of any part not described in this manual.
• Never service the scanner near a radiator or any other heat source.
• Never use aerosol sprays or compressed air, or attempt to lubricate parts with an oil or silicon 
spray.
• Never service the scanner in an area where there are open liquid containers.
• Never pour or spill liquid on the scanner or any of its components.
Hardware Properties
You can use the scanner’s properties page to keep track of scanner maintenance, change some of 
the hardware options, configure the scanner interface behavior, and adjust application options 
that may be available for your scanner. 
						

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To open the scanner hardware properties page:
•Windows 7 and later—from the Windows Control Panel, open Hardware and Sound and 
then Devices and Printers. Right-click on the scanner and then select Scan properties from 
the list. 
•Windows Vista—from the Windows Control Panel, open Hardware and Sound and then 
Scanners and Cameras. Click on the scanner icon then click on the Properties button. 
•Windows XP—from the Windows Control Panel when in category view, open Printers and 
Other Hardware and then Scanners and Cameras. Right-click on the scanner and then 
select Properties from the list.
Device Settings
The Device Settings tab shows the hardware information for your scanner. The options on the 
Device Settings tab will be available based on whether or not the scanner hardware supports the 
feature. Please disregard any information about features that you do not see in the interface for 
your scanner.
Scanner Details
•Firmware version—this is the scanner’s hardware processor version number.
•Serial number—the scanner’s unique identification number.
•LLD version—the scanner’s base driver version. This is not the OneTouch software revision, 
TWAIN or WIA driver versions.
•Driver version—this is the version of the scanner’s TWAIN driver.
Scanner Settings
•Calibrate—the scanner needs to be calibrated as part of your monthly maintenance of the 
scanner. You will need the calibration page provided with the scanner. Click the Calibrate 
button to start the utility. Follow the instructions on-screen to calibrate the scanner.  
						

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Power Settings
•Power off—input the number of minutes you want the scanner to wait before it turns itself 
off. 
Click the green enter button to save any changes in the power off field.
Click the red reset button to reset to the default timeout value.
Note: When the scanner is powered off, firmly press the button on the scanner to turn the 
scanner on. Once the scanner is turned on, it is always on and receiving power until it 
automatically powers off. Pressing the scanner button will not turn off the scanner. 
Driver Settings
The options in this panel are for configuring how the TWAIN interface will behave in some 
scenarios. Please see the TWAIN scanning guide on the installation disc for instructions. 
Clearing Paper Jams
If your scanner stops scanning due to a paper jam, a warning opens after a few moments.
WARNING: do not attempt to remove the jammed page with the scanner closed. 
Damage to the scanner will occur if forcing the page out of the scanner. Follow the instructions 
below to remove the jammed page. 
						

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1. Place your thumbs on either side of the paper feed slot, underneath the lid of the scanner. 
Hold the scanner sides firmly and pull the scanner lid up to release it from the body of the 
scanner.
Use both hands to open the scanner, the lid is held down with locking arms on both sides of 
the paper feed slot. If you open only one side, you may damage the scanner lid.
2. Remove the jammed paper and close the cover.
Gently close the scanner lid. Press down on both sides of the lid until you hear a click as the 
arms lock the scanner lid in place.
To reduce the number of paper jams, smooth and straighten the paper before scanning, and insert 
the paper evenly into the scanner.
Cleaning the Scanner
Clean the inside of the scanner to remove dust and paper debris from the scanner glass, pickup 
and feed rollers. Cleaning the inside of the scanner helps to keep your scanner operating at 
optimum performance. Dust accumulation on the rollers will prevent documents from feeding 
straight through the scanner, dust on the scanner glass will appear as lines in the scanned image.
You should clean the inside of the scanner at least once a week or as needed depending on how 
often the scanner is used. If cleaning the scanner does not resolve any image quality issues, 
please follow the instructions in the next section for calibrating the scanner.
You will need the cleaning cloth provided with your scanner. 
						

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Caution: use care when cleaning the scanner to avoid damaging the sensors. The 
paper sensor and scanner cover sensor are plastic levers inside the scanner. They are fragile 
and can break.
The paper sensor lever runs along the front of the scanner. If the paper sensor becomes 
damaged, the scanner will no longer detect when paper has been inserted into the scanner. The 
cover sensor is located on the left end of the feed roller. If the cover sensor becomes damaged, 
the scanner will no longer detect when the cover is closed.
1. Place your thumbs on either side of the paper feed slot, underneath the lid of the scanner. 
Hold the scanner sides firmly and pull the scanner lid up to release it from the body of the 
scanner.
Use both hands to open the scanner, the lid is held down with locking arms on both sides of 
the paper feed slot. If you open only one side, you may damage the scanner lid.
2. Using the cleaning cloth, wipe down all surfaces in the scanner. Make sure to clean the glass in 
the underside of the scanner lid and the feed rollers in the body of the scanner.