Wolf Cinema Projector REF-1000 User Manual
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81 3. Check the LCD display. While the projector is busy initializing, the display should show “Please wait”. When finished initializing, the display should show “Standby mode”. 4. Check the LCD display for any warnings or errors. NOTE: A condition occurs on the first power on after a software upgrade, and is indicated by all the following: • The Status LEDs are cycling green • The LCD displays the warning "Image Processor Upgrading" • The LED on the Image Processor card flashes green • The Web page shows a warning that the Image processor card is upgrading. When this occurs, the projector should not be AC power cycled and the Image Processor card should not be removed. This operation may take as long as 5 minutes to complete. 5.2 Lamp 5.2.1 Lamp Does Not Ignite 1. Is there an interlock failure? Check the LCD display for an error. The interlock failure could be an open lamp door or a failed lamp fan. 2. For suspected communication failures, power‐down the projector and try again. 3. If the lamp does not ignite after step 2 above, then replace the lamp. 5.2.2 Lamp Suddenly Turns OFF 1. Check lamp power through the remote keypad checking the Lamp menu or from the web user interface Advanced: Lamp menu. Try increasing lamp power. 2. Check for an alarm condition on the LCD keypad display. 3. Replace the lamp. 5.2.3 Flicker, Shadows Or Dimness
82 1. Check lamp power through the remote keypad checking the Lamp menu or from the web user interface Advanced: Lamp menu. Try increasing lamp power. 2. Replace the lamp. 5.3 LCD 5.3.1 Blank Screen, No Menu Displaying 1. Press any arrow key on the built‐in keypad. The backlight on the LCD and the backlight for the built‐in keypad should turn on. If the LCD is still blank, restart the projector. 5.4 Remote Keypad 5.4.1 Remote Keypad Does Not Seem to Work 1. Replace the batteries. 2. Check if IR signals are received by the projector. Pressing any key on the remote control towards the front or rear sensor, the Status LED will blink, regardless if any command is executed. If the LED does not blink, restart the projector. 3. Insure the remote keypad is enabled. If the projector is powered, using the built‐in keypad, open the OSD menu and go to the Main Menu>Configuration>Communication submenu and check the check boxes for Front IR Enabled and Rear IR Enabled are checked. Enable them if they were disabled and try again. 4. Projector is busy. If the projector is busy in a warm‐up mode or in a cool‐down mode, the commands from the remote keypad may be ignored. Wait until the projector reaches a stable state (Power ON or Stand By) and try again. 5. Press the PROJ key on the remote keypad. If this brings up a pop‐up box on the OSD, insure that the check box is marked to enable the projector. 6. Using the XLR connector, use the remote as a “wired” keypad. If it does work and all the IR sensors have been enabled, then there may be a problem with the IR sensors. 5.5 OSD 5.5.1 The OSD Menu does not display 1. Using the LCD, insure that OSD menu is enabled, scroll‐down until the item OSD appears. The LCD shows “OSD: off”. Press and hold the OSD soft key on the built‐in keypad. The LCD now shows “OSD on” then press the menu key on the remote keypad. OR
83 2. Press and hold the OSD key on the remote keypad for 2‐3 seconds, then press the menu key. 5.6 Ethernet 5.6.1 Trouble Establishing Communication with Projector 1. Insure any address changes have been saved, and reboot to implement. If you still have trouble establishing communications with a projector added to an existing Ethernet network, the projector IP address is likely in conflict with another address already in use. Contact your network administrator. 2. Insure Ethernet settings are valid for the site. All devices should have the same subnet mask yet unique IP addresses. 5.7 Displays 5.7.1 The projector is on but there is no display 1. Has a lens cover been accidently left on? Remove lens cover. 2. On the LCD display, check that the shutter is open. This will also be indicated by the shutter LED being green. 3. Is the correct input selected. Check cable connections. 4. Check if menus appear on the screen. 5. Can you access test pattern? Insure a full black test pattern has not been selected for display, press Menu to access test patterns, then cycle patterns with keys. Check your source connections again. 5.7.2 Severe Motion Artifacts 1. Most likely there is a synchronization problem with reversed 3‐2 pull‐down in 60Hz‐to‐24Hz film‐to¬digital conversion in your source. Correct at the source. 2. Set the projector to run in Free run. Open OSD menu and go to Input Switching & PIP. Insure that running mode is set to Free run not to Frame Lock. 3. Display a test pattern on the screen, pressing the Test button on the remote keypad. The test pattern should be displayed correctly. If not, contact your dealer for assistance. 5.7.3 Image Appears ‘Squeezed’ or Vertically Stretched into Center of Screen
84 1. Run auto setup, pressing Auto button on the remote keypad. 2. Check your Resizing selection. 5.7.4 The Display is Jittery or Unstable 1. If the display is jittery or blinking erratically, insure that the source is properly connected and of adequate quality for detection. With poor quality or improperly connected source, the projector will repeatedly attempt to display an image, however briefly. 2. The horizontal and vertical scan frequency of the input signal may be out of range for the projector. Refer to Section 6 Specifications for scan frequency ranges. 3. The sync signal may be inadequate. Correct the problem at the source. 5.7.5 The Display is Faint 1. Brightness and/or contrast and/or gamma may be set incorrectly. 2. The source may be double terminated. Insure the source is terminated only once. 3. The source (if non‐video) may need a different sync tip clamp location. 5.7.6 The Upper Portion of the Display is Waving, Tearing or Jittering This can occur with video or VCR sources. Check your source. 5.7.7 Portions of the Display are Cut Off or Warped to the Opposite edge Resizing may need adjustment. Adjust until entire image is visible and centered. 5.7.8 Display Appears Compressed (Vertically Stretched) 1. The frequency of the pixel sampling clock is incorrect for the current source. 2. Sizing and positioning options may be adjusted poorly for the incoming source signal. 3. Use an anamorphic lens for typical HDTV and anamorphic DVD sources that have been re‐sized and vertically stretched, via 3rd‐party software.
85 5.7.9 Data is Cropped from Edges To display the missing material, reduce image size to fill the display area available in the projector, then stretch vertically to fill the screen from top to bottom. Add the anamorphic lens to regain image width. 5.7.10 Display Quality Appears to Drift from Good to Bad, Bad to Good 1. The source input signal may be of low quality. 2. The H or V frequency of the input may have changed at the source end. 5.7.11 Display has Suddenly Frozen If the screen blacks out inexplicably, it is possible that excessive voltage noise on the AC or ground input has interrupted the projector ability to lock on to a signal. Power down the projector and disconnect from AC. Then plug in again and power up as usual. 5.7.12 Colors in the Display are Inaccurate 1. The color, tint, color space and/or color temperature settings may require adjustment at your input source. 2. Try Auto Setup. 3. Insure signal connections are correct. 4. Insure the proper channel for this source is being used. 5.7.13 Display is Not Rectangular 1. Check leveling of the projector. Insure the lens surface and screen are parallel to one another. 2. Is the vertical offset correct? Make the necessary adjustments to the vertical offset on the lens mount. 5.7.14 Display is “Noisy” 1. Display adjustment at the input source may be required. Adjust pixel tracking, phase and filter. Noise is particularly common on YPbPr signals from a DVD player. 2. Insure the video input is terminated (75 ohms). If it is the last connection in a loop‐through chain, the video input should be terminated at the last source input only.
86 3. The input signal and/or signal cables carrying the input signal may be of poor quality. 4. If the distance between the input source device and the projector is greater than 25 feet, signal amplification/conditioning may be required. 5. If the source is a VCR or off‐air broadcast, detail may be set too high. 5.8 Web Interface 5.8.1 After upgrading the projector software, the Web pages do not display correctly 1. After upgrading, the temporary internet files and cookies must be cleared from the Web Internet Browser to insure that Web UI changes can take effect. 2. Using the Internet Explorer menu bar, select Tools> Internet Options. Click Delete from the Browsing history option. Click Delete files. Once the Delete Files window displays, click Yes. Then click Delete cookies. Once the Delete Cookies window displays, click Yes then click Close. Click OK to close the Internet Options window. 3. Close the browser and re‐open before connecting to the projector. 5.8.2 A backup or Interrogator file cannot be saved After performing a backup of Interrogator, you may be prompted from a pop‐up window before saving the file. If you have not specifically set Internet Explorer to automatically open/save the file without prompting, and if pop‐up windows have been disabled (by enabling the pop‐up blocker), then you will not be able to save the file. Disable the pop‐up blocker from Main>Tools>Pop‐up Blocker. NOTE: Different types of toolbars have the potential to block pop‐ups: 1. Using the Internet Explorer menu bar, select Tools>Internet Options to open the Internet Options window. 2. Select Internet, then click Custom Level to open the Security Settings‐Internet Zone window. 3. Scroll down the list until you see “Downloads” option setting. Insure the “Automatic prompting for file downloads” and “File Download” options are enabled, then click OK. Once the Warning window displays, click OK. 4. Using the Internet Option window, select Local intranet, then click Custom Level. Repeat Step 3.
87 6 Specifications This section provides detailed REF Series features, including input options, lamp, and power requirements. NOTE: Due to continuing advancements, detailed features are subject to change without notice. 6.1 Feature Set 6.1.1 Air Filters (Optional) Dust filter 6.1.2 Lamps
88 Cermax® Xenon lamp system [lamps are accessed from the rear of the projector] 6.2 Input (Source Signal) Compatibility 6.2.1 Input Options Some of following input options may [or may not] be included in your particular projector’s configuration: Dual Link DVI Input Analog (Only) Input Twin HDMI Input Video Decoder Input Dual SD/HD‐SDI Input DMX512 Interface 6.3 Control Signal Compatibility 6.3.1 Projector Control Remote Control RS‐232 RS‐422 Ethernet USB 2.0 Device Port GPIO DMX512 Interface Built‐In Keypad and Display AMX/Crestron Support 6.4 Power Requirements 6.4.1 Lamp Specifications Parameter Lamp Power Requirement Rated Voltage 700W 100 VAC ‐ 240 VAC 1000W 100 VAC ‐ 240 VAC Rated Current 700W and 1000W 12 A Line Frequency All 50/60 Hz AC Input Coupler All 15 A, 250 VAC, IEC 320‐C14 Line Cord All 14AWG type SJT with plug, NEMA 5‐15P, 15A
89 Inrush Current All 60 A max Max Power Consumption All 1200W Type All Cermax® Xenon Power 700W 700W max (software adjustable) 1000W 1000 W max (software adjustable) Rated lamp life to 50% brightness (2 hrs on, 15 min. off duty cycle) 700W and 1000W 1,500 hours Warm‐up time (to full output) 10 minutes max Operating position Full rotation allowed about the lamp axis, ±15 deg max. tilt of lamp axis from horizontal 6.5 General Projector Specifications Image Brightness, CR ANSI Performance: REF‐700: 4000 ANSI lumens @ 100‐120V. Contrast: 650:1 ANSI. Uniformity: 80% brightness uniformity REF‐1000: 6500 ANSI lumens @ 100‐120V. Contrast: 650:1 ANSI. Uniformity: 80% brightness uniformity Display: Type: 3‐chip 0.95" DMD, Native resolution: HD (1920 x 1080) Signals: HDTV formats VGA through to QXGA (2048 x 1536) Accepts all current 2D HDTV/DTV formats (optional input module may be required) HDMI 1.3 receiver supports mandatory HDMI 1.4a 3D modes of operation plus 24‐144Hz triple flash 3D mode Multi‐standard video decoder Horizontal and vertical scaling, all inputs Pixel clock: 330MHz Scan rates: Horizontal: 15–120kHz Vertical: 23.97–150Hz (frame lock maximum 120Hz) 48–60Hz frame doubled or dual input 3D 96–120Hz frame rate up to 1920 x 1200 24–144Hz triple flash 3D Optical system: Dust‐sealed 3‐chip DMD light engine Motorized horizontal and vertical lens offset Scheimpflug/Boresite (tilt) adjustment Built‐in light shutter Tool‐free lens insertion system Lens options
90 Fixed: 0.67:1 HD Lens* 1.1:1 HD Lens VariScope™: 1.4‐1.8:1 HD Lens 1.8‐2.6:1 HD Lens 2.6‐4.1:1 HD Lens 4.1‐6.9:1 HD Lens Offsets: +/‐ 120% Vertical +/‐ 54% Horizontal (* +/‐35%V +/‐ 12%H) Power requirements Operating voltage: 100‐240V AC @ 50/60Hz Max current: 12A @100‐120V, 8A @ 200‐240V AC Max power: 1600W Dissipation: 5460 BTU/hr Dimensions: (LxWxH): 28.1 in. x 21.5 in. x 12.05 in. [714 mm x 546 mm x 306 mm] Weight: 91 lbs (41.3 kg) (without lens) Shipping size: (LxWxH): 48.0 in. x 40 in. x 42 in. (1219 mm x 1016 mm x 1067 mm) Shipping weight: 251.3 lbs (114 kg) Operating environment Temp: 5 – 40°C (40 – 104°F) Humidity: 20 ‐ 80% non‐condensing