Whirlpool Microwave Oven ACM0860AB User Manual

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Troubleshooting
To avoid risk of severe personal injury, electrical shock or death, do not remove outer case at any time.
Only an authorized servicer should remove outer case.
WARNING
BEFORE CALLING FOR SERVICE
Check the following list to be sure a service call is necessary. A quick reference of this manual as well as reviewing addi-
tional information on items to check may prevent an unneeded service call.
ALL THESE THINGS ARE NORMAL
• Dull thumping sound during oven operation.
• Steam or vapor escaping from around the door.
• Light reflection around door or outer wrapper.
• Dimming oven light and change in blower sound during oven operation at power levels other than high.
• Some radio and TV interference might occur during operations. It is similar to the interference caused by other small
appliances such as mixers, blow dryer, etc.
Problem Possible Causes
Oven will not start • Electrical cord for oven is not plugged in.
-Plug into the outlet.
• Door is open.
-Close the door, open, and try again.
• Wrong operation is set.
-Check operation instructions.
Arcing or sparking • Materials to be avoided in microwave oven are used.
-Use microwave-safe cookware only.
• The oven is operated when empty.
-Do not operate with oven empty.
• Food soils remain in the cavity.
-Clean cavity with wet towel.
Uneven cooking or  • Materials to be avoided in microwave oven are used.
poor defrosting -Use microwave-safe cookware only.
• Cooking time/Cooking power level is not suitable.
-Use correct time/Cooking power level.
• Food is not turned or stirred.
-Turn or stir food.
Overcooked foods • Cooking time/Cooking power level is not suitable.
-Use correct time/cooking power level when you cook the same food.
Undercooked foods • Materials to be avoided in microwave oven are used.
-Use microwave-safe cookware only.
• Food is not defrosted completely.
-Completely defrost food.
• Oven ventilation ports are restricted.
-Check to see that oven ventilation ports are not restricted.
• Cooking time/Cooking power level is not suitable.
-Use correct time/Cooking power level when you cook the same food. 
						

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Notes 
						

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Notes 
						

							24 A/03/02
©2002 Maytag Appliance Sales Co. Part No.8112P200-60
Printed in China 03/023828W5A2445
Warranty
IN NO EVENT SHALL MAYTAG BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty gives you specific legal rights, and you may have others which vary from state to state.  For example,
some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not
apply to you. 
FULL ONE Year
Amana will repair or replace, including related labor, any part which proves defective as to workmanship or materials
when carried into an authorized Amana servicer.
Limited Warranty
After one year from the date of original retail purchase, Amana will provide a free part, as listed below, to replace
any part that fails due to a defect in materials or workmanship. The owner will be responsible for paying all other
costs including mileage and transportation.
Second through Fifth Year
Amana will provide replacement magnetron, touch pad and microprocessor, part and labor, which proves defective
as to workmanship or materials when carried into an authorized Amana servicer.
What is not covered by these
warranties
• Replacement of household fuses, resetting of circuit
breakers, or correction to household wiring or plumbing.
• Normal product maintenance and cleaning, including
light bulbs.
• Products with original serial numbers removed, altered,
or not readily determined.
• Products purchased for commercial, industrial, rental,
or leased use.
• Products located outside of the United States or
Canada.
• Premium service charges, if the servicer is requested to
perform service in addition to normal service or outside
normal service hours or area.
• Adjustments after the first year.
• Repairs resulting from the following:
-
Improper installation, exhaust system, or maintenance.
- Any modification, alteration, or adjustment not autho-
rized by Amana.
- Accident, misuse, abuse, fire, flood, or acts of nature.
- Connections to improper electrical current, voltage
supply, or gas supply.
- Use of improper pans, containers, or accessories that
cause damage to the product.
• Travel.
If you need service
❚Call the dealer from whom your appliance was pur-
chased or call Amana Appliances Consumer Services
at 1-800-843-0304, USA or 1-866-587-2002 Canada to
locate an authorized servicer.
❚Be sure to retain proof of purchase to verify warranty
status. Refer to WARRANTY for further information on
owner’s responsibilities for warranty service.
❚If the dealer or service company cannot resolve 
the problem, write to Amana Appliances Consumer
Services, Amana Appliances,  2800-220th Trail, 
Amana, Iowa, 52204 or call 1-800-843-0304, USA or 
1-866-587-2002 Canada.
NOTE:When writing or calling about a service prob-
lem, please include the following information:
a. Your name, address and telephone number;
b. Model number and serial number;
c. Name and address of your dealer or servicer;
d. A clear description of the problem you are having;
e. Proof of purchase (sales receipt).
❚User’s guides, service manuals and parts information
are available from Amana Appliances Consumer
Services.