Whirlpool AWG 310 D User Manual

							CONTENTS
BEFORE USING THE WASHING MACHINE
PRECAUTIONS AND GENERAL 
RECOMMENDATIONS
INSTALLATION
DESCRIPTION OF THE WASHING MACHINE
DOOR
BEFORE THE FIRST WASH CYCLE
PREPARATION OF THE WASHING
DETERGENTS AND ADDITIVES
REMOVING THE FILTER/DRAINING 
RESIDUAL WATER
CARE AND MAINTENANCE
TROUBLESHOOTING GUIDE
AFTER-SALES SERVICE
ACCESSORIES
BUILT-IN MODELS
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BEFORE USING THE WASHING MACHINE
1.Removing the packaging and inspection
•After unpacking, make sure that the washing 
machine is undamaged. If in doubt, do not use the 
washing machine. Contact After-Sales Service or 
your local retailer.
Check that the accessories and supplied parts are 
all present.
Keep the packaging materials (plastic bags, 
polystyrene parts, etc.) out of reach of children, 
as they are potentially dangerous.
If the appliance was exposed to the cold before 
delivery, keep it at room temperature for a few 
hours before operating.
2.Remove the transport bolts
The washing machine is fitted with transport 
bolts to avoid any possible damage to the interior 
during transport. Before using the washing 
machine, it is imperative that the transport bolts 
are removed.
After their removal, cover the openings with the 
4 enclosed plastic caps.
3.Install the washing machine
You are advised not to install the appliance in a 
room where the temperature could drop to 
below 0°C.
Given the weight of the appliance, attention must 
be paid to safety standards when it is being moved.
When positioning the appliance, make sure that 
the power cable is not kinked or compressed and 
that it can be easily accessed if required.
Remove the protective film from the control 
panel (if available on your model).
Move the appliance without carrying it by the 
worktop.
Install the appliance on a solid and level floor 
surface, preferably in a corner of the room.
Make sure that all four feet are stable and resting 
on the floor and then check that the washing 
machine is perfectly level (use a spirit level).
In case of wooden or so-called “floating floors” 
(for instance certain parquet or laminate floors), 
place the appliance on a 60 x 60 cm sheet of 
plywood at least 3 cm in thickness which is 
secured to the floor.
If the washing machine is installed on a carpeted 
floor, leave sufficient space between the 
appliance and the floor to guarantee the free 
circulation of air.
4.Water supplyConnect the water supply inlet hose in 
accordance with the regulations of your local 
water company.
Water supply: Cold water only (unless 
otherwise indicated on
the programme chart)Water tap: 3/4” threaded hose 
connector”
Water pressure 
(flow pressure): 100-1000 kPa (1-10 bar).
Use only new hoses to connect the washing 
machine to the water supply. Used hoses must 
not be used and should be discarded,
5.Drain
Connect the drain hose to the siphon or hook it 
over the edge of a sink by means of the “U” bend 
supplied.
If the washing machine is connected to an 
integrated drainage system, ensure the latter is 
equipped with a vent to avoid simultaneous 
loading and draining of water (siphoning effect).
6.Electrical connections
Electrical connections must be carried out by a 
qualified technician in compliance with the 
manufacturer’s instructions and current standard 
safety regulations.
Voltage, power consumption and electrical 
protection data are supplied on the inside of the 
appliance door.
The washing machine must be connected 
exclusively by means of a socket with an earth 
connection in accordance with current 
regulations. The washing machine must be 
earthed by law. The manufacturer declines all 
liability for possible damage to property or injury 
to persons or pets deriving from failure to 
observe the a/m directions.
Do not use extension leads or multi sockets.
Before any maintenance on the washing machine 
disconnect it from the mains supply.
After installation, access to the mains plug or to 
disconnection from mains supply must be 
ensured at all times via a double-pole switch.
Do not operate the washing machine if it has 
been damaged during transport. Inform the 
After-Sales Service.
Mains cable replacement is only to be carried out 
by After-Sales Service.
Use the appliance only for domestic washing and 
for its intended applications.
Minimum housing dimensions:
Width: 600 mm
Height: 850 mm
Depth: 600 mm
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PRECAUTIONS AND GENERAL 
RECOMMENDATIONS
1.PackingThe packaging material is entirely recyclable, and 
marked with the recycling symbol  . Adhere 
to local regulations when disposing of packaging 
material.
2.Disposing of packaging and scrapping 
old washing machines
The appliance is built from reusable materials. It 
must be disposed of in compliance with current 
local waste disposal regulations.
Before scrapping, remove all detergent residues 
and cut off the power cable so that the washing 
machine is made unusable.
This appliance is marked according to European 
Directive 2002/96/EC on Waste Electrical and 
Electronic Equipment (WEEE).
By ensuring that this product is disposed of 
correctly, you will help prevent potential 
negative consequences for the environment and 
human health. 
The symbol   on the product, or on the 
documents accompanying the product, indicates 
that this appliance may not be treated as 
household waste. Instead it shall be handed over 
to the applicable collection point for the recycling 
of electrical and electronic equipment. 
Disposal must be carried out in accordance with 
local environmental regulations for waste disposal.
For more detailed information about treatment, 
recovery and recycling of this product, please 
contact your local city office, your household 
waste disposal service or the shop where you 
purchased the product.
3.Safety InstructionsThe washing machine can only be used indoors.
Do not store flammable fluids near the appliance.
If you want to place a dryer on top of your 
washing machine, first contact our After-Sales 
Service or your specialist dealer to verify if this is 
possible. Placing a dryer on your washing 
machine is only admitted by using an appropriate 
stacking kit available through our After-Sales 
Service or your specialist dealer.
Do not leave the appliance plugged in when not 
in use.
Turn off the tap when not in use.
Before any cleaning and maintenance switch off 
the machine or disconnect it from the mains.
Never open the door forcibly or use it as a step.
Children must not be allowed to play with the 
washing machine or to climb into the drum.
If necessary, the power cable may be replaced 
with an identical one obtained from our After-
Sales Service. The power cable must only be 
replaced by a qualified technician.
Lighters must not be left in pockets.For washer/dryer models
Do NOT dry items that have been washed or 
treated with chemical stain removers, cooking 
oil, petroleum, acetone, alcohol, petrol, paraffin, 
white spirit, wax.
Remove these substances by means of a hot wash 
with abundant detergent before drying.
Do NOT dry items made from foam rubber, 
latex, raincoats, waterproof fabrics, rubber 
airbeds, printed objects, clothes or pillows filled 
with foam rubber. These materials could melt 
and damage other items in the wash or damage 
the appliance.
4.Advice on saving energyTo achieve the best use of energy, water, 
detergent and time use the recommended 
maximum load size.
Do not exceed the recommended dosages on 
the detergent packet.
The Eco Flap - a special system in the outlet -
prevents detergent loss from the drum to avoid 
detergent loss into the environment.
Use the “Pre-wash” programme for heavily 
soiled laundry only. Use a programme with no 
“Pre-wash” cycle for slightly or normally soiled 
items; You save on water, energy and time as a 
result.
Before using the washing machine, treat laundry 
with a stain remover or soak dry stained items in 
water so as to avoid having to use high 
temperature wash programmes.
Save energy by using a 60° C instead of a 95° C 
wash programme or a 40°C instead of a 60°C 
wash programme.
Save energy and time by selecting a high spin 
speed to reduce the water content in laundry 
before using a drying programme (for machines 
with adjustable spin speed).
5.EC Declaration of Conformity
The appliance conforms to the following 
European Standards:
73/23/EEC Low voltage directive 
89/336/EEC EMC Directive
93/68/EC CE Marking Directive .
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INSTALLATION
TRANSPORT/HANDLING
Remove the transport bolts
1.
Loosen the three or four bolts (A
).
2.
Unscrew the bolts by hand.
3.
Take hold of the bolts and plastic spacers and 
remove them. Keep the transport safety bolts for 
possible future use.
4.
Close the holes with the plastic covers (supplied 
with the documents).
Never lift the appliance by the worktop when transporting.
1.Unplug the appliance.
2.Shut off the water tap.
3.Check that the door and detergent dispenser are properly closed.
4.Remove the water supply and drain hose from the domestic connection.
5.Remove any water remaining in the hoses and the appliance (see “Removing The Filter/Draining 
Residual Water”).
6.Pry off the plastic covers with a screwdriver and remove them.
7.Insert the transit screws following the removal procedure in reverse.
A
B
A
AA
A
B1
4
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DESCRIPTION OF THE WASHING MACHINE
DOOR
BEFORE THE FIRST WASH CYCLE
1.Worktop
2.Control panel
3.Detergent drawer
4.After-Sales Service sticker (inside door)
5.Door
6.Pump access behind plinth or cover (depending on the model)
7.Adjustable feet
To open the door, hold the door handle, press the inside handle (if available on your model) and pull the 
door. Close the door by pressing it without excessive force until it clicks shut.
To remove any residual water used in testing by the manufacturer, we recommend that you carry out a 
short wash cycle without laundry.
1.Turn on the water supply tap.
2.Close the door.
3.Pour a little detergent (about 30 ml) into the main wash chamber   of the detergent dispenser.
4.Select and start a short programme (see separate “Programme Chart”).
1
2
4
5
3
6
7
1
2
4
5
3
6
7
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PREPARATION OF THE WASHING
1.Sort the load according to... Type of fabric / care label symbol
Cottons, mixed fibres, easy care/synthetics, 
wool, handwash items.
Colour
Separate coloured and white items. Wash new 
coloured items separately.
Loading
Wash items of different sizes in the same load to 
improve washing efficiency and distribution in the 
drum.
 Delicates
Wash small items (e.g. nylon stockings, belts etc.) 
and items with hooks (e.g. bras) in a washbag or 
pillow case with a zip fastener. Always remove 
curtain glides or wash curtains with the glides 
inside a cotton bag.
2.Empty all pocketsCoins, safety pins etc. can damage your laundry 
as well as the appliance drum and tub.
3.FastenersClose zips and fasten buttons or hooks; loose 
belts or ribbons should be tied together.
Stain removalBlood, milk, eggs etc. are generally removed by 
the automatic enzyme phase of the programme.
For stains made by red wine, coffee, tea, grass, 
fruit etc. add a stain remover to the main wash 
chamber   of the detergent dispenser.
Pre-treat heavily-soiled areas with stain remover 
if necessary.
Dyeing and bleachingOnly use dyes and bleaches that are suitable for 
washing machines.
Follow the manufacturer’s instructions.
Plastic and rubber parts of the washing machine 
can be stained by dyes or bleaches.
LOADING THE LAUNDRY1.Open the door.
2.Unfold the laundry and place it loosely in the 
drum. Observe the load sizes given in the quick 
reference guide. 
Note: Overloading the machine reduces the 
wash efficiency and encourages creasing.
3.Close the door.
DETERGENTS AND ADDITIVES
Keep detergents and additives in a dry 
place out of the reach of children.
The type of detergent depends on:
type of fabric (cottons, easy care/synthetics, 
delicate items, wool).
Note: Use only specific detergents for wool.
Colour.
washing temperature.
Degree and type of soiling.
Remarks:
Whitish residues on dark fabrics are due to the 
insoluble water softeners in modern phosphate-
free detergents. If you notice this problem, shake 
or brush the affected items or use a liquid 
detergent.
Use only detergents and additives specifically 
produced for domestic washing machines.
When using descaling agents, dyes or bleaches 
for the pre-wash, make sure that they are 
suitable for use in domestic washing machines. 
Descalers could contain products which could 
damage your washing machine.
Do not use any solvents (e.g. turpentine, 
benzine). Do not wash fabrics in the machine 
which have been treated with solvents or 
flammable liquids.
Do not use liquid detergent for the main wash 
when having activated the “prewash” option (if 
available on your model).
Do not use liquid detergents when activating the 
“Start Delay” function (if available on your 
washing machine).
DosageFollow the dosage recommendations on the 
detergent pack. They depend on:
Degree and type of soiling
size of wash full load: follow the detergent 
manufacturer’s instructions;
half load: 3/4 the amount used for a full load; 
minimum load (about 1 kg):
1/2 the dose recommended for a full load
water hardness in your area (request information 
from the water company). Soft water requires 
less detergent than hard water (refer to the 
water hardness table in the operating 
instructions).
Note:
Too much detergent can result in excess foam 
formation, which reduces washing efficiency.
If the washing machine detects too much foam, it 
may prevent spinning. Insufficient detergent may 
result in grey laundry in time and also calcifies the 
heating system, drum and hoses.
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Pouring in the detergents and additives
The detergent drawer has three chambers (fig. “
A”).
Prewash Chamber
Detergent for the prewash
Main Wash Chamber
Detergent for the main wash
Stain remover
Water softener
Softener Chamber
Fabric Softener
Liquid starch
Pour additives only up to the “MAX” mark”.
Using bleach
Wash your laundry with the desired programme (Cotton, 
Synthetics), adding an appropriate amount of bleach to the 
SOFTENER chamber (close the detergent dispenser carefully)
Immediately after the end of the programme, start the “Rinse and 
Spin” programme to eliminate any residual bleach smell; if you 
want, you can add softener.
Never put both chlorine bleach and softener into the softener 
chamber at the same time.
Using starch
Select the “Rinse and Spin” programme and check that the spin 
speed is set to not more than 800 rpm.
Start the programme, pull out the detergent dispenser so that you 
can see approximately 3 cm of the softener chamber. 
Pour the starch solution prepared into the softener chamber 
while the water is running into the detergent dispenser.
Position the liquid detergent separator in the main 
wash chamber.
When you use a liquid detergent (recommended for non pre-wash 
programmes), position the separator in the main wash chamber 
 on the guides so that it touches the bottom of the chamber 
then pour in the detergent until it reaches the full mark.
Remember to remove the separator when you use a powder 
detergent.
()
ASeparator
B
D
Separator
Type 2 basin
()
()
C
Separator
Rails}
Type 1 basin
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REMOVING THE FILTER/DRAINING 
RESIDUAL WATER
We recommend that you check and clean the filter 
regularly, at least two or three times a year.
Especially:
If the appliance does not drain correctly or if single spin 
cycles do not take place.
If the “Clean filter” indication lights up:
IMPORTANT: make sure the water has cooled 
before draining the appliance.
1.Switch off the appliance and unplug it.
2.Remove the plinth or open the cover (depending on 
the model) by using the separator of the detergent 
dispenser (fig. “
A”/“
B”).
3.Place a bowl beneath the filter. If the filter is located 
behind the plinth (see pictures “
A” and “
C”), use a 
wide and very flat container with a maximum height of 
2 cm.
4.Open the filter but do not remove it completely. 
Slowly turn the filter counterclockwise (fig. “
C”) until 
the water begins to drain out.
5.Wait until all the water has drained.
6.Now unscrew the filter completely and extract it.
7.Tilt the appliance forwards carefully to allow the water 
to flow out.
8.Clean the filter and the filter chamber.
9.Check that the pump impeller can still rotate.
10.Re-insert the filter and screw it in clockwise as far as it 
will go.
11.Pour about 1 l of water into the detergent dispenser to 
reactivate the ecosystem”. Check that the filter is 
inserted properly and securely.
12.Reinstall the plinth or the cover, depending on the 
model.
13.Plug in the appliance again.
14.Select a programme and start it.
A
CB
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CARE AND MAINTENANCE
Appliance exterior and control panel
Can be washed down with a soft, damp cloth.
A little neutral detergent (non abrasive) can also 
be used
Dry with a soft cloth.
Appliance internal parts
After each wash, leave the door open for some 
time to allow the inside of the appliance to dry.
If you never or seldom wash your laundry at 
90°C, we recommend to occasionally run a 90°C 
programme without laundry, adding a small 
amount of detergent, to keep the interior of the 
appliance clean.
Door seal
Clean with a damp cloth when necessary.
Check the condition of the door seal regularly.
Filter
Check and clean the filter regularly, at least two 
or three times a year (see “Removing the filter / 
Draining residual water”)
Water supply hose
Check the hose regularly for brittleness and 
cracks.
Regularly check and clean the mesh filter inside 
the inlet hose (see “Cleaning the mesh filter in 
the water supply hose(s)”).
Do not use flammable fluids for cleaning the appliance.
Detergent drawer
Clean the detergent dispenser regularly, at least three or 
four times a year to prevent a build-up of detergent.
1.Press “PUSH” and extract the dispenser drawer.
2.Remove the cover grid from the fabric softener compartment. 
Remove the separator from the main wash compartment by 
pulling it upwards (see dark arrows).
3.Wash all the parts under running water.
4.Clean detergent from the dispenser with a damp cloth.
5.Refit the separator and the cover grid in the detergent dispenser 
and fit the dispenser back inside its housing.
Inlet hose
If a supply hose shows a damage, replace it by a new hose of the 
same type, available through our After-Sales Service or your 
specialist dealer.
Contact our After-Sales Service team or specialist dealer to obtain a 
replacement hose.
Cleaning the mesh filter in the water supply hose(s)1.Close the tap and loosen the inlet hose on the tap.
2.Clean the internal mesh filter and screw the water inlet hose back 
onto the tap.
3.Now unscrew the inlet hose on the rear of the washing machine.
4.Pull off the mesh filter from the washing machine connection 
with universal pliers and clean it.
5.Refit the mesh filter and screw the inlet hose on again.
6.Turn on the tap and check that the connections are water-tight.
A
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							GB 10
TROUBLESHOOTING GUIDE
The appliance is fitted with automatic safety functions that detect faults at an early stage and allow the safety 
system to react appropriately. These faults are frequently so minor that they can be dealt with a few minutes.
ProblemCauses, Solutions, Suggestions
The machine will not 
turn on and no lamps 
are litThe plug has not been properly inserted in the socket.
The socket or fuse is faulty (use another lamp or electrical device to test the 
socket).
The “On/Off” switch (if present) has not been pressed. 
The machine will not 
start even though the 
“Start” button has been 
pressedThe door has not been closed correctly.
The machine stops 
during the programme 
and the “Start” light 
flashes The “Rinse Hold” function (if present) is turned on and the Anticrease light 
 goes on in the programme sequence indicator; terminate “Rinse Hold” 
by pressing the 
“Start” button or by choosing and starting the “Drain” 
programme.
the programme has been changed: select the new programme and press 
“Start”.
The programme has been interrupted and the door opened: close the door 
and re-start the programme by pressing 
“Start”.
The appliances safety system has been activated (see “Description of red 
indications”).
The water tap is not open or the water inlet hose is kinked (“Water tap 
closed” indication lights up).
The dispenser contains 
detergent and/or 
additive residue The separator in the main wash chamber has not been correctly fitted or is 
not suitable for the use of powder and liquid detergents (see “Detergents and 
additives”).
The water level is insufficient; the mesh filters of the water supply may be 
blocked (see “Care and maintenance”).
The washing machine 
vibrates during the spin 
cycleThe transport bolts have not been removed; 
Before using the machine, it 
is imperative that the transport bolts are removed.
The appliance is not level/not standing firmly on all four feet (see separate 
“Installation Guide”).
Final spin results are 
poorThe washing machine has an imbalance detection and correction system. If 
individual heavy items are loaded (e.g. bathrobes), this system may reduce the 
spin speed automatically or even interrupt the cycle in order to protect the 
washing machine .
Heavy items may prevent the spin cycle from being carried out; add small 
items and repeat the spin cycle.
The excessive formation of foam may prevent the spin cycle from being 
carried out; select and start the “Rinse & Spin” programme. Avoid using 
excessive amounts of detergent (see “Detergents and additives”).
The “Variable Spin” button (if present) has been set to a low spin speed or 
the “No Spin” option (if present) has been activated.
The programme time 
initially shown on the 
display can be 
lengthened/shortened 
by a given amount of 
time (only on appliances 
with a display indicating 
remaining programme 
time)It is normal for the washing machine to adjust to factors that might affect the 
duration of the wash cycle, e.g. the excessive formation of foam, an 
unbalanced load of very heavy items or extended heating time due to a low 
water temperature.
For reasons like these, the wash time is recalculated and up-dated if necessary. 
On some displays (depending on the model), an animation appears 
during such update periods.
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