Whirlpool ARC 4360 IX Manual

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VACATION
Short vacation
There is no need to disconnect the refrigerator from the power supply if you will be away for less than 
three weeks. Use up perishable food, freeze other food.
Long vacation
Remove all the food if you are going away for three weeks or more. Unplug the refrigerator and clean it, 
rinse and dry.
Fix some wooden or plastic wedges to the upper part of both doors with adhesive tape and leave the 
doors open enough for air to circulate inside both compartments. This will prevent odour and mould 
from setting in.
Moving

Take out all removable parts, wrap them well, and fix them together with adhesive tape so that they 
do not bang together or get lost.

Close and fix both doors with adhesive tape and, again using adhesive tape, fix the power cable to the 
appliance.
Power failure
In the event of a power failure, call the local office of your electricity supply company and ask how long 
it is going to last.
1.
For power failures lasting up to 24 hours, keep both doors of the appliance closed
. This will allow 
the stored food to stay cold as long as possible.
2.
Should the power failure last more than 24 hours, remove all frozen food and put it in a portable 
freezer with a key lock. If this type of freezer is not available and, likewise, no artificial ice packs are 
available, try to use up the food which is more easily perishable.
3.
Bear in mind that a full freezer compartment will stay cold longer than a partially filled one.
4.
Empty the ice bucket.
Furthermore, a freezer full of frozen meat will stay cold longer than a freezer filled with pre-cooked 
food. 
If ice crystals are still visible on the food, it may be frozen again, although flavour and aroma may be 
affected. If food is found to be in a poor condition, it is best to throw it away.
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TROUBLESHOOTING GUIDE / AFTER-SALES 
SERVICE
Some noises are normal when the appliance is operating
Before contacting After-sales Service....
Performance problems often result from little things you can find and fix yourself without tools of any 
kind.
The appliance is not working

Is the power cord damaged?

Have you checked your homes fuses?
Water collects at the bottom of the refrigerator compartment:

Is the defrost water drain blocked?
If there is water in the defrost pan:

This is normal in hot, damp weather. The pan can even be half full. Make sure the refrigerator is level 
so that the water does not overflow.
If the edges of the refrigerator cabinet, which come in contact with the door seal, are warm to 
the touch:

This is normal in hot weather and when the compressor is running.
If the light does not work:

Have you checked your homes fuses?

Is the power cable plugged into a live socket with the proper voltage?

Has the light bulb burnt out?
In the case of burnt-out bulbs:
1.
Always unplug the appliance from the mains.

See the “Troubleshooting guide/After-sales Service” chapter”.
If the motor seems to run too much:

Is the condenser free of dust and fluff?

Are the doors properly closed?

Are the door seals properly fitted?

On hot days or if the room is warm, the motor naturally runs longer.
The appliance is excessively noisy:

Is the appliance in contact with other furniture or objects?

Are the pipes at the back touching or vibrating?
If the appliance door has been left open for a while or if large amounts of food have been stored, the 
motor will run longer in order to cool down the interior of the appliance.
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AFTER SALES SERVICE
Before contacting After Sales Service:
1.
See if you can solve the problem yourself (see 
“TROUBLESHOOTING GUIDE / AFTER-SALES 
SERVICE”).
2.
Switch the appliance on again to see if the 
problem has been solved. If it has not, disconnect 
the appliance from the power supply and wait for 
about an hour before switching on again.
3.
If the problem persists after this course of action, 
contact After-sales Service.Specify:

the nature of the fault,

the model,

the Service number (the number after the word 
SERVICE on the rating plate inside the appliance),

your full address,

your telephone number and area code
Note:
The direction of door opening can be changed. 
If this operation is performed by After-sales 
Service it is not covered by the warranty.
Remember
Motor running time depends on different things: number of door openings, amount of food stored, 
temperature of the room, setting of the temperature controls.
If, after performing the above checks, your appliance still does not work properly, contact the After-sales 
Service, explain the problem, specifying the model and appliance service number (stated on the data 
plate).
If the refrigerator temperature is too high

Is the appliance installed near a heat source?

Are the refrigerator controls correctly set?

Has a large amount of food been added to the refrigerator or freezer?

Check that the doors are not opened too often.

Check that the doors close properly.

Make sure that air flow vents inside the compartment are not blocked, as this prevents the circulation 
of cold air.
If there is moisture build-up

Make sure that the food is properly packaged. Dry any dampness on food containers before placing 
them in the refrigerator.

Check that the doors are not opened too often. When the door is opened, humidity from the room air 
enters the refrigerator. The more often the door is opened, the faster humidity builds up, especially 
when the room itself is very humid.

If the room is very humid, it is normal for moisture to build up inside the refrigerator.

It is normal for droplets of water to form on the back wall after the refrigerator self-defrosts.
If the doors do not open and close properly

Check that food packages are not blocking the door.

Check that the door trays, shelves and drawers are all positioned correctly.

Check that the door seals are not dirty or sticky.

Ensure the appliance is level.
Always disconnect the refrigerator from the power supply before replacing any light bulbs.
If the inside light is not working:

Disconnect the appliance from the mains power supply.
Depending on the model

Remove the bulb cover (depending on model)

Unscrew or remove the bulb.

Check the bulb and if necessary replace it.

Some models are equipped with a special bulb, which does not unscrew. Pull towards the inside of the 
appliance. This bulb is available only from our After-sales Service. Replace using maximum 15W bulb.
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ELECTRICAL CONNECTION
1) For Great Britain only
Warning - this appliance must be earthed
Fuse replacement
If the mains lead of this appliance is fitted with a BS 1363A 
13amp fused plug, to change a fuse in this type of plug use an 
A.S.T.A. approved fuse to BS 1362 type and proceed as follows:
1.
Remove the fuse cover (A
) and fuse (B
).
2.
Fit replacement 13A fuse into fuse cover.
3.
Refit both into plug.
Important:
The fuse cover must be refitted when changing a fuse and if the 
fuse cover is lost the plug must not be used until a correct 
replacement is fitted.
Correct replacement are identified by the colour insert or the 
colour embossed in words on the base of the plug.
Replacement fuse covers are available from your local electrical 
store.
2) For the Republic of Ireland only
The information given in respect of Great Britain will frequently 
apply, but a third type of plug and socket is also used, the 
2-pin, side earth type.
3) Socket outlet / plug (valid for both countries)
If the fitted plug is not suitable for your socket outlet, please 
contact Whirlpool Service for further instruction. Please do not 
attempt to change plug yourself. This procedure needs to be 
carried out by a qualified Whirlpool technician in compliance 
with the manufactures instructions and current standard safety 
regulations.
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