Vodavi Triad 1/2/3 System Programming Manual

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1
Customer Database
Programming
This manual provides the  information necessary to program the
ST A RPLU S Triad 1/2/3 System.  The described features are based  on
the c urrent software release. If any of these features do not  work  on
your system, call your sales representative regarding upgrading your
sy s t e m . 

Introduction1-3
Introduction
The  STA RPLUS Tr ia d  1/ 2/ 3 Te le phone  Sy stem is pr ogra mmed  to me et 
ea ch  cust ome r’s  i ndi vid ual  nee ds.  A ll  p rogr amm ing  is  done  at  a ny 
24 -But t on E xec ut iv e T el ep hone as the  p rogr amm ing st at ion or thr ough 
an ASCII  terminal or PC. The digital  display  model is  required for 
pr ogra mmi ng.
When the  pro gramming mode is entered, the  digital telephone  being 
used no  longer operates as a telephone  but  as  a programming...

1-4I ntr o ducti o n
The  sy st em  dat aba se  is  upd ate d  on a  re al -t ime  ba si s a s ne w da ta  i s 
entered, by pressing the Hold button. The system continues to operate 
with the current  database and is updated  with any newly entered or 
c hange d d ata  wi tho u t  int er r u pti o n t o  t e le pho ne  o pe ra ti o n o r  c a ll  
pr ocess ing  in  pr ogre ss . Ho weve r,  i f for  e xamp le  a  st at ion’s a tt ri but es  ar e 
changed wh ile tha t s ta tion is  off- hook on  an a ctive...

Introduction1-5
Figure 1-2: Programming Button Mapping
F LEX  5 F L EX  6 F LEX  7 F L EX  8
F L EX  9 F LEX  1 0 F L EX  1 1 F LEX  1 2
FL EX 1 3
FL EX 14 FLE X 15F LEX  1 6
FLE X 17 FL EX 1 8 FLEX  19 FL EX 2 0
FLE X 2 1 F LEX  2 2 F L EX  2 3 F LEX  2 4
TYUI
OP AS
DF
GH
J
KL;
Z
XCV
F LEX  1 F L EX  2 F LEX  3
FL EX 4
Q
WER 

1-6I ntr o ducti o n
Tabl e 1 -1:  Feat ure Def aul t Val ues
Fea turesPage 
#Progra m 
CodeFlex
ButtonDefault Value
SYSTEM PARAMETERS  PROG RAMMI NG
SYSTEM TI MERS2-3FLASH 01
Sy stem  Ho ld  Rec a ll Ti mer 2-4 1 60 sec
Exclusive Hold Recall Timer
2-5 2 1 80 sec
Atten da n t Rec a ll  Timer 
2-6 31 min
Tra n sfer  Rec a ll Ti mer 
2-6 4 45 sec
Preset For ward Tim er 
2-7 5 10 sec
Call  Fo rw ard  No /An swer Ti mer
2-8 6 15 sec
Pau se Tim er 
2-8 72 sec
Ca ll  Pa rk  Rec a ll Ti mer
2-9 8 1 80 sec
Co...

Introduction1-7
DTMF On/Off Tim e Oper at ion2-22 6 1 =100ms
SYSTEM FEATURES 1 P ROGR AMMING
2-22FLASH 05
Atten dan t Overri de2-241Disabled
Ho ld Preference
2-24 2System
Ex ter nal Nig h t R ing
2-25 3Disabled
Executi ve Overr ide Warning To ne
2-26 4Enabled
Pag e Warn in g Ton e
2-27 5Enabled
Ba ck g rou nd  Mu sic
2-27 6Enabled
Least Cost  Rout ing (LCR)
2-28 7Disabled
Ac c o u n t  C o d e s  – For ced
2-28 8Disabled
Gro up  L isten in g
2-29 9Disabled
Id le Sp eak er  Mod e
2-30 10 Di sabled
Ca ll...

1-8I ntr o ducti o n
AC D  A g e n t   R e c a l l2-4212 Di sabled
911 Feat ure
2-4213 Di sabled
Enhanced 911
2-4314 Di sabled
VMI D Sta t ion  N umb ers
2-4415 STA Numbers = VMID
FLASH RATES (Program mabl e)
2-44FLASH 07
Incoming CO Line  Ringing2-461 Red  480  ip m flu tter
Inc om in g I nter co m Ri ng in g
2-462 Red  120  ip m flu tter
Ca ll  Fo r w a r d  But ton
2-473 R ed St eady On
Message Wait /VM Bu tto n
2-484 R ed St eady On
Message CallB ack – DSS/BLF
2-485 Red  120  ip m flu tter
Do  No t D...

Introduction1-9
AT TENDANT STATION ASSIGNMENT2-62FLASH 10STA 100
SYSTEM TI ME AND DATE
2-62FLASH 11 1 MMM/DD/Y Y, 
12-ho ur  di spl ay
PB X  DI A L IN G C O DE S
2-64FLASH 12 -- None
EXECUTIVE/SECRETAR Y PAIRS
2-65FLASH 13 1-4 No ne
ON-BOARD RELAY PROGRAMMING
2-66FLASH 14 1-6 No ne
B AUD RATE ASSI GNMENTS
2-67FLASH 15
Por t #1 (On- Bo ar d R S-232C)2-671 9600 B aud
Por t #2 (On- Bo ar d B aud Modem)
2-682 2400 B aud
Por t #3 (SIU 2 Mo du le R S-232)
2-673 9600 B aud
Por t #4 (SIU 2 Mo du le R S-232)...