Vodavi Starplus Triad S Installation Programming Manual

Programming TablesC-55
Chapter  - Customer Database Programming
FLASH 60ACD* Group 562 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
ACD* Group 563 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary...

C-56Programming Tables
Chapter  - Customer Database Programming
FLASH 60ACD* Group 564 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
ACD* Group 565 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary...

Programming TablesC-57
Chapter  - Customer Database Programming
Table E-16: ACD Group Parameters (FLASH 61 & 62)
Program
CodeFlexible 
ButtonFunction Format Default Customer Data
FLASH 61 1 ACD Ring Timer 000-300 060 
2 ACD Message Interval Timer 000-600 060 
3 ACD Overflow Timer 000-300 060 
5 ACD No-Answer Recall Timer 000-300 000 
6 ACD No-Answer Retry Timer 000-999 300 
7 Guaranteed Message Timer 000-300 05 
FLASH 62ACD RAN Announcement Tables
1 Announcement Table #1 YXXXMMM None
2 Announcement Table...

C-58Programming Tables
Chapter  - Customer Database Programming
Table C-14: UCD Group Parameters
Program
CodeFlexible
 ButtonFunction ALT OVR RANStations
(Up to 16)
FLASH 60UCD Group Programming
1 UCD Group 0 (550)
2 UCD Group 1 (551)
3 UCD Group 2 (552)
4 UCD Group 3 (553)
5 UCD Group 4 (554)
6 UCD Group 5 (555)
7 UCD Group 6 (556)
8 UCD Group 7 (557)
Program
CodeFlexible 
ButtonFunction Format DefaultCustomer
Data
FLASH 61UCD Timers
1 UCD Ring Timer 000-300 060
2 UCD Message Interval Timer 000-600 060...

Programming TablesC-59
Chapter  - Customer Database Programming
Table C-15: Voice Mail Group Parameters
Program 
CodeFlexible 
ButtonFunction ALTSTD
LVRTVNO 
ANS
LVBUSY
LVExtensions
FLASH 65 1 Voice Mail Group 0 (440) 0 1 0 0
2 Voice Mail Group 1 (441)
3 Voice Mail Group 2 (442)
4 Voice Mail Group 3 (443)
5 Voice Mail Group 4 (444)
6 Voice Mail Group 5 (445)
7 Voice Mail Group 6 (446)
8 Voice Mail Group 7 (447)
FLASH 66Voice Mail In-Band Signaling
1 Voice Mail Outpulsing Table 0 [0] Prefix P7
[1] Suffix...

C-60Programming Tables
Chapter  - Customer Database Programming
Ta b l e  C - 1 6 :  E xc e pt i o n  Ta b l e s  ( F L A S H  7 0 )
Allow Table A Allow Table B
BIN 1 BIN 1
BIN 2 BIN 2
BIN 3 BIN 3
BIN 4 BIN 4
BIN 5 BIN 5
BIN 6 BIN 6
BIN 7 BIN 7
BIN 8 BIN 8
BIN 9 BIN 9
BIN 10 BIN 10
BIN 11 BIN 11
BIN 12 BIN 12
BIN 13 BIN 13
BIN 14 BIN 14
BIN 15 BIN 15
BIN 16 BIN 16
BIN 17 BIN 17
BIN 18 BIN 18
BIN 19 BIN 19
BIN 20 BIN 20
Deny Table A Deny Table B
BIN 1 BIN 1
BIN 2 BIN 2
BIN 3 BIN 3
BIN 4 BIN 4
BIN 5 BIN 5...

Programming TablesC-61
Chapter  - Customer Database Programming
Table D-19: Exception Tables (FLASH 70)
Special Table 1 Special Table 2
Area Code: Area Code:
Office Codes Office Codes
Special Table 3 Special Table 4
Area Code: Home Area Code:
Office Codes Office Codes 

C-62Programming Tables
Chapter  - Customer Database Programming
Table C-17: Least Cost Routing (FLASH 75)
CO Line Groups
1234567
Daily Start Time Table
Start Time Default Time Changed Time
1 0800
2 1700
3 2300
4 ####
Weekly Schedule Table
Start Time
(From Daily Start Table)Time Period Route List
MON TUE WED THU FRI SAT SUN
1
2
3
4
Toll Information Route List TableDefault 00 

Programming TablesC-63
Chapter  - Customer Database Programming
Table C-18: Route List Table
Route 
(00-15)Time 
(1-4)CostGroup 
(1-7)Insert/Delete
(00-19)LCR COS
1 + 10 Digits
LD Toll Route00 1
2
3
4
7-Digit
Local Route01 1
2
3
4
1+7 Digits
Toll Route02 1
2
3
4
Defined By 
Default03 1
2
3
4
04 1
2
3
4
05 1
2
3
4
06 1
2
3
4
07 1
2
3
4 

C-64Programming Tables
Chapter  - Customer Database Programming
Defined By 
Default08 1
2
3
4
09 1
2
3
4
10 1
2
3
4
11 1
2
3
4
12 1
2
3
4
13 1
2
3
4
14 1
2
3
4
15 1
2
3
4
Table C-18: Route List Table
Route 
(00-15)Time 
(1-4)CostGroup 
(1-7)Insert/Delete
(00-19)LCR COS