Vodavi Starplus Triad S Installation Manual

Prelimina ry Proce dures 3-3
Preliminary Procedures
1. Make sure the Basic Key Service Unit (BKSU) is properly grounded to
coldwaterpipeorearthground.
2 . Ve r ify t hat al l expa nder m odule s are fi r mly se at ed onto the ir
connectors.
3. Ins pect the MDF for shorted wiring and improper p ola rity that would
affect the Digital Terminal or DSS console.
4 . M ake c er t ai n t he li t hium bat te r y s wit c h (S W2 ) on the M B U of t he
BSKU is set to the ON position to enable the battery backup...

3-4 Po we r Up S equence 

4
Maintenance and
Troubleshooting
This chapter provides a guideline for isolating and resolving functional
pr oble ms that may be e ncounter ed d ue to imp rop er use or compon ent
fai lur e of th eSTARPLUSTri ad- SS yst e ms. Ot he r fai lur e s, such as no d ial t one
from the central of fice, mus t a lso b e considered as an overa ll
troubles hooting procedure. 

Syst em Programmin g and Verificat ion 4-3
System Programming and Verification
Sys te m op er at ion shoul d b e v er if ie d as pe r th e p rogr amm ed c ust omer
databa se once all cus tome r databa se pr ogra mmi ng i s comp le te d. A ha rd
copy of the customer database can be printed from the system and
should b e k ept on- site a nd up to date for future ref erence .
TheSTARPLUSTriad-SSystems are highly-featured digital switches and, as
suc h, fea tur e ac t iv at ion ca n s omet im es be mi st ake...

4-4 Telephone a nd Termina l Trouble shooting
Telephone and Terminal Troubles hooting
This section discusses general functions on a variety of key telephones
and te rm ina ls ava il abl e for use on the s yst em. I t is ass ume d t hat ba sic
troubles hooting skills in the iden tifica tion a nd res olution of bas ic
pr oble ms ar e al r ead y pos ses se d (e .g., st at ic / noi se hea rd on c onve rs at ion,
one phone only; Re place worn hand set cord).
Ke ys et S e lf Te s t
TheSTA RPLUSTr iad-SSys te m...

Key s et S el f Tes t 4- 5
Keyset LC D/LED Te st
This test outputs a series of continuous ly repeated L CD string m ess ages
to LCD lines 1 and 2. The set of strings consists of the letters A through X
and a t hr ough x. Th e ne xt se t of s tr i ngs a re :
The st r ing s a re al te r nat el y di sp lay ed on l ine s 1 a nd 2 of t he L CD dis pl ay.
Keyset Button Test
1. Press a keyset button to turn on the LED and display an LCD message
id ent ify ing th e b utt on num ber.
Eac h ti me t he sel ec te d...

4-6 Keys et Self Tes t
2 . Pr es s t he di al pa d ke ys to dis pla y an LCD mes sage t hat i ndi cate s
wh ic h d igi t was pr es sed.
Depress ing the H- T- P switch from one pos ition to another d is pla ys
one the fo llowing word s: H_POS, T_POS, or P_POS.
3 . Te st LE Ds in depe nde ntl y of t he Keys by pre ss ing the fl e x LE D but t on.
DSS LED/Button Test
When the DSS test is selected and a DSS test is invoked, ALL DSS units
associated with the keyset are placed in the test mode.
If no D SS unit...

Key s et S el f Tes t 4- 7
Key Tele phones/Te rminals
The following actions apply to multi-line key telephones:
Table 4-2: Key Telephones /Te rminals
Sym pt om Ac t io n
No power to keyset Ver ify that keyset is c onnec ted to c or rect type
of station card.
No handsfree answer-back on intercom On digital keysets, the mode of intercom
a n swer is pro g ra mma b le.
CO l in e/stati on bu tt on wil l n ot ac cess C O
lin e/st at io nChe ck flexible button programming for that
button.
S pe a k e rp h on e...