Vodavi Discovery Ip Techical Guide
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Technical Manual VODAVI TECHNOLOGY, INC. PN: 9860-00 August, 1999
LIFE SUPPORT APPLICATIONS POLICY VODAVI Technology, Inc. products are not authorized for and should not be used within Life Support applications. Life Support systems are equipment intended to support or sus- tain life and whose failure to perform when properly used in accordance with instructions provided can be reasonably expected to result in significant personal injury or death. VODAVI Technology, Inc. warranty is limited to replacement of defective components and does not cover injury to persons or property or other consequential damages. Copyright © 1999 VODAVI Technology, Inc. All Rights Reserved This material is copyrighted by VODAVI Technology, Inc. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of the Copy- right Laws of the United States (17 U.S.C. Section 101 et. seq.). VODAVI reserves the right to make changes in specifications at any time and without notice. The information furnished by VODAVI in this material is believed to be accurate and reliable, but is not warranted to be true in all cases. Discovery IP™ is a Registered trademark of VODAVI Technology, Inc. CLD/1999
Discovery IP Technical ManualAugust 1999 Contents Chapters 1 Product Description/Overview IP TELEPHONY ......................................................................................... 1-1 DISCOVERY IP NETWORK COMPONENTS ......................................... 1-2 IP TELEPHONY STANDARDS ................................................................ 1-2 DISCOVERY IP NETWORK APPLICATIONS........................................ 1-3 2 Operational Modes CALLING FROM POINT A TO POINT B ................................................ 2-1 ROUTING TELEPHONE/FAX CALLS..................................................... 2-1 Multiple Unit Routing ............................................................................ 2-1 Point-to-Point (NOMAP) Routing ......................................................... 2-2 CALL DETAIL RECORDING ................................................................... 2-3 ACCESSING CDR ................................................................................ 2-3 3 Prerequisites for Installation PHYSICAL ENVIRONMENT ................................................................... 3-1 NETWORK INFORMATION .............................................................. 3-1 Firewall Instructions: ....................................................................... 3-2 PHONE LINE TYPE SUPPORTED ..................................................... 3-2 OTHER HARDWARE REQUIRED ..................................................... 3-2 4 Hardware Installation Shutdown Procedure .............................................................................. 4-3
iiContents Discovery IP Technical ManualAugust 1999 5 System Configuration PRIOR TO CONFIGURING THE Discovery IP ....................................... 5-1 Instructions for Serial Port Connections ................................................ 5-1 Discovery IP CONFIGURATION WIZARD.............................................. 5-2 NOMAP Setup ....................................................................................... 5-8 Multiple Routing Setup .......................................................................... 5-11 MANAGING Discovery IP CONFIGURATION SETTINGS.................... 5-18 Configuration Step 1 — General Discovery IP Setup ........................... 5-20 Concluding Step 1 of Configuration ................................................ 5-22 Configuration Step 2 — Mapping Address Specifications .................... 5-23 Completing Step 2 of Configuration................................................ 5-24 Configuration Step 3 — Configuration Confirmation ........................... 5-25 MANAGING CONFIGURATION THROUGH THE WEB INTERFACE 5-25 6 System Operation THE RUNNING PROGRAMS ................................................................... 6-1 Programs Which Must be Run for Each Configuration ......................... 6-1 Locations of Running Programs ........................................................... 6-2 MONITORING Discovery IP ACTIVITY .................................................. 6-2 COLLECTING CALL DETAIL RECORDS .............................................. 6-4 RECORD A VOICE FILE MESSAGE ....................................................... 6-5 DOWNLOADING SOFTWARE UPDATES ............................................. 6-6 Update Using FTP ................................................................................. 6-7 RESTART/SHUTDOWN OF Discovery IP.................................... 6-8 7 Calling Instructions ESTABLISHING/MAINTAINING A VoIP CONNECTION .................... 7-1
Contentsiii August 1999Discovery IP Technical Manual Appendices A Interface Card ICV-8 CARD ............................................................................................... A-1 ICV-8 Layout ......................................................................................... A-1 Jumper Settings ...................................................................................... A-2 B Parts Specifications NETWORK CONNECTION ...................................................................... B-1 10/100BaseT ......................................................................................... B-1 POWER SUPPLY ................................................................................. B-1 SBC ........................................................................................................ B-1 HARD DISK .......................................................................................... B-1 C Glossary ABB: ................................................................................................ C-1 ADPCM: .......................................................................................... C-1 AIS: .................................................................................................. C-1 Alarms:............................................................................................. C-1 AMI:................................................................................................. C-1 ATM: ............................................................................................... C-1 B8ZS: ............................................................................................... C-1 Baud: ................................................................................................ C-1 bps: ................................................................................................... C-1 Bps: .................................................................................................. C-1 CCITT: ............................................................................................. C-1 Channel Bank:.................................................................................. C-2 Cross Point Switch: .......................................................................... C-2 CSU:................................................................................................. C-2 D4: ................................................................................................... C-2 DCE: ................................................................................................ C-2 DS-0: ................................................................................................ C-2
ivContents Discovery IP Technical ManualAugust 1999 DS-1: ................................................................................................ C-2 DSU: ................................................................................................ C-2 DSX: ................................................................................................ C-2 DTE:................................................................................................. C-2 ESF: ................................................................................................. C-2 FDL: ................................................................................................. C-2 FSYNC: ........................................................................................... C-2 FT-1: ................................................................................................ C-2 FXS: ................................................................................................. C-2 ICV: ................................................................................................. C-3 ISA: .................................................................................................. C-3 LAN: ................................................................................................ C-3 LOS: ................................................................................................. C-3 Loss of Sync: ................................................................................... C-3 MPP: ................................................................................................ C-3 MVIP: .............................................................................................. C-3 NIU: ................................................................................................. C-3 Null Modem: .................................................................................... C-3 PC: ................................................................................................... C-3 PCM: ................................................................................................ C-3 POTS:............................................................................................... C-3 SF: .................................................................................................... C-3 Slip: .................................................................................................. C-3 SNA: ................................................................................................ C-3 SNMP: ............................................................................................. C-3 SMTP: .............................................................................................. C-3 T-1:................................................................................................... C-4 TCP/IP: ............................................................................................ C-4 Telnet: .............................................................................................. C-4 X.25: ................................................................................................ C-4
Contentsv August 1999Discovery IP Technical Manual D Country Specific Information UNITED STATES OF AMERICA ............................................................. D-1 FCC Part 15 ........................................................................................... D-1 E Troubleshooting INDEX Figures Internal Multiple Routing (MAP), and Point-to-Point (NOMAP) Diagrams ....... 2-2 Exterior of the Discovery IP ................................................................................. 4-1 Hardware Cable Connections ............................................................................... 4-2 System Status Main Screen (Startup) ................................................................... 5-2 Configuration Main Screen ................................................................................... 5-3 Configuration Wizard—Machine Name .............................................................. 5-4 Network Setup—IP Address ................................................................................. 5-4 Network Setup—Subnet Mask ............................................................................. 5-5 Network Setup—IP Gateway ................................................................................ 5-5 Timezone Setup .................................................................................................... 5-6 System Clock Setup .............................................................................................. 5-7 Number Of VOIP Gateways Routing Method) .................................................... 5-8 NOMAP Diagram ................................................................................................. 5-8 Routing Setup. With total of two Discovery IP Gateways. .................................. 5-9 End of NOMAP Configuration ............................................................................. 5-9 ReStart Of VOIP Services For New Settings To Take Effect .............................. 5-10 End of Configuration Wizard ............................................................................... 5-10 Multiple Routing Setup ......................................................................................... 5-11 Mapping Setup. If total of more than two Discovery IP Gateways. ..................... 5-11 Mapping Setup. If total of more than two Discovery IP Gateways. ..................... 5-12 Mapping Server Setup. If total of more than two Discovery IP Gateways, and Mapping Server exists on this machine. ........................................................................ 5-13 Mapping Server Setup. If total of more than two Discovery IP Gateways, and mapping
viContents Discovery IP Technical ManualAugust 1999 Server Exists on this machine. ........................................................................ 5-13 Mapping Server Setup. When total of more than two Discovery IP Gateways, and Map- ping Server exists on this machine. ................................................................ 5-14 Routing Setup. When total of more than two Discovery IP Gateways, and Gateway Server exists on other machine. ...................................................................... 5-15 Port Number Assignment ...................................................................................... 5-15 Port Number Assignment. When all ports have same number. ........................... 5-16 Port Number Assignment. Unique number on each (same prompt on second, third, fourth). ............................................................................................................ 5-16 End of Configuration Process ............................................................................... 5-17 ReStart Of VOIP Services For New Settings To Take Effect .............................. 5-17 End of Configuration Wizard ............................................................................... 5-18 System Status Configuration Options Screen ....................................................... 5-19 Discovery IP Configuration—Step 1 .................................................................... 5-20 Discovery IP Configuration—Step 1 (continued) ................................................ 5-21 Discovery IP Configuration—Step 1 (continued) ................................................ 5-22 Discovery IP Configuration—Step 2 .................................................................... 5-23 Discovery IP Configuration—Step 2 (continued) ................................................ 5-24 Discovery IP New Configuration Confirmation ................................................... 5-25 Control Panel of Web Interface ............................................................................ 5-26 Discovery IP Configuration Through Web Interface ............................................ 5-27 Discovery IP Configuration Through Web Interface (continued) ........................ 5-28 Port Status Monitoring Through Web Interface ................................................... 5-29 List of Running Programs as Seen in System Status Screen ................................ 6-1 Port Monitoring via dvgstatus ............................................................................... 6-3 Updater Main Menu .............................................................................................. 6-6 FPT Server Address .............................................................................................. 6-7 FTP Update Menu ................................................................................................. 6-8 ICV -8 Jumper and Connector Layout .................................................................. A-1 RJ-14 Pinout ......................................................................................................... A-2
Contentsvii August 1999Discovery IP Technical Manual Ta b l e s Physical Environment ........................................................................................... 3-1 Firewall Ports ........................................................................................................ 3-2 Cable Connections ................................................................................................ 4-2 Locations of Running Programs ........................................................................... 6-2 Status Messages For Each Port ............................................................................. 6-3 Voice Files and Messages ..................................................................................... 6-5 JP2 and JP3 MVIP Bus Stream Selection ............................................................. A-2 Troubleshooting Checklist .................................................................................... E-1