Vizio E320, 370, 420VT Razor Led Lcd Hdtv User Manual

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E320VT	/	E370VT	/	E420VT
Adjusting Bass and Treble Levels
The bass and treble levels for your TV’s built-in speakers can be adjusted to your 
liking.
To adjust the bass and treble levels, you must disable  
SRS TruSurround HD and change the Equalizer Settings to Off.
To adjust the bass and treble levels:
1.  Press the OK button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons to highlight 
Audio and press OK.
3.  Use the Arrow buttons to highlight 
Bass & Treble and press OK.
4.  Use the Arrow buttons to highlight 
Bass or Treble and press OK.
5.  Use the Left/Right Arrow buttons to 
increase or decrease the level. When 
you are finished, press EXIT.
Adjusting the Speaker Balance
The built-in speakers can be adjusted to distribute the sound between th\
e left and 
right speakers.
To adjust the speaker balance:
1.  Press the OK button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons to highlight 
Audio and press OK.
3.  Use the Arrow buttons to highlight Balance and press OK.
4.  Use the Arrow buttons to adjust the speaker balance:
•	To	increase	the	loudness	of	the	right	speaker,	increase	the	balance	
setting.
•	 To	increase	the	loudness	of	the	left	speaker,	decrease	the	balance	
setting.
Bass & Treble
Bass 0
0
Treble
EXIT
LAST
Adjust Bass Leve l
Enabling or Disabling the Built-In Speakers
Using this menu option, you can turn the built-in speakers on or off. This is often 
used when the TV is connected to a home audio system.
To enable or disable the built-in speakers:
1. Press the OK button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons to highlight 
Audio and press OK.
3.  Use the Arrow buttons to highlight 
Speakers and press OK.
4.  Press the Right/Left Arrow buttons to 
select On or Off  and press EXIT. 
 
 
 
 
 
 
 
 
 
 
   
						

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6E320VT	/	E370VT	/	E420VT
Selecting the Digital Output Mode
Using this menu option, you can force the TV to downsample unsupported audio 
formats to PCM audio. You may want to use this option if you have an older audio 
receiver connected to the TV. 
If you are unfamiliar with audio formats, or your TV is not connected 
to an audio receiver, VIZIO recommends you set this option to Auto.
This option only affects audio output from the coaxial or optical port.
To select the digital output mode:
1.  Press the OK button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons to highlight 
Audio and press OK.
3.  Use the Arrow buttons to highlight 
Digital Audio Out and press  
OK.
4.  Use the Arrow buttons to highlight 
Auto or Force PCM and press  
OK.
5.  Press EXIT.
Changing the Audio Language
Some digital free-to-air and cable channels broadcast programs in more than one 
language. The TV’s MTS (Multichannel Television Sound) feature allows you to 
listen to audio in your preferred language.
Not all programs are broadcast in multiple languages. The MTS 
feature only works when the program being viewed is being 
broadcast in the language you select.
To change the MTS language:
1.  Press the OK button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons to highlight 
Audio and press OK.
3.  Use the Arrow buttons to highlight 
Analog MTS or Digital MTS and press  
OK. 
 
 
 
 
 
Resetting the Audio Settngs
To reset the audio settings to the factory default settings:
1.  Press the OK button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons to highlight 
Audio and press OK.
3.  Use the Arrow buttons to highlight Reset Audio Mode and press  
OK.
4.  The TV displays “Are you sure you want to RESET Audio Settings to the 
factory defaults?” Use the Arrow buttons to highlight OK and press OK.
5.  Press EXIT.  
						

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E320VT	/	E370VT	/	E420VT
Adjusting the Picture Settings
Using the Picture menu, you can adjust the following settings:•	Change	the	picture	mode
•	 Adjust	noise	reduction
•	 Enable	or	disable	Fast	Response
•	 Enable	or	disable	the	ambient	light	sensor
•	 Reset	the	picture	mode	settings
Changing the Picture Mode
Your TV display can be adjusted to suit your preferences and viewing conditions.
To change the picture mode:
1.  Press the OK button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons to highlight 
Picture and press OK.
3.  Use the Arrow buttons to highlight 
Picture Mode and press  
OK.
4.  Use the Arrow buttons to highlight one 
of the following options, then press 
OK:
•	Home	-	Sets	the	various	picture	
settings	to	values	that	will	produce	
the	best	picture	in	the	most	cases.	
This	is	the	recommended	setting.
•	 Game	-	Optimizes	the	picture	
settings	for	displaying	game	
console	output.
•	 Movie	-	Sets	the	picture	settings	
to	values	perfect	for	watching	a	
movie	in	a	dark	room.
•	 Retail	-	Sets	the	picture	settings	to	values	that	produce	a	brighter,	
more	vivid	picture.	
•	Photo	-	Optimizes	the	picture	settings	for	viewing	photo	slideshows.	
Flesh	tones	should	appear	more	natural.
•	 Custom	-	Allows	you	to	manually	change	each	of	the	picture	settings:
Brightness - Adjusts the black level of the picture. When this 
setting is too low, the picture may be too dark to distinguish details. 
When this setting is too high, the picture may appear faded or 
washed out.
Contrast - Adjusts the white level of the picture. When this setting 
is too high, the picture may appear dark. When this setting is too 
low, the picture may appear faded or washed out. If the setting is 
too high or too low, detail may be difficult to distinguish in dark or 
bright areas of the picture.
Color - Adjusts the intensity of the picture colors.   
 
Tint - Adjusts the hue of the picture. This setting is useful in 
adjusting the flesh tones in the picture. If flesh appears too orange, 
reduce the level of color before adjusting tint.
Sharpness - Adjusts the edge sharpness of picture elements. It can 
be used to sharpen non-HD (high definition) content; however, it will 
not produce detail that does not otherwise exist.
Backlight - Adjusts the LED brightness to affect the overall 
brilliance of the picture. This option is not available unless Ambient 
Light Sensor is set to OFF.
Adaptive Luma - Adjusts the average brightness of the picture to 
compensate for large areas of brightness.
Color Enhancement - Reduces oversaturation of some colors and 
improves flesh tones.
Color Temperature - Changes the “warmness” or “coolness” of the 
white areas of the picture.
DCR - (Dynamic Contrast Ratio) Changes contrast according to 
displayed content for the best picture quality.
Reset Picture Setting - Restores custom picture settings to the 
factory defaults.  
						

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Adjusting the Noise Reduction Setting
Noise reduction diminishes artifacts such as “blockiness” or “pixellat\
ion”. When 
activated, the resulting picture usually has softer edges.
To adjust the noise reduction setting:
1. Press the OK button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons to highlight 
Picture and press OK.
3.  Use the Arrow buttons to highlight 
Noise Reduction and press  
OK.
4.  Use the Arrow buttons to highlight Off , 
Low, Medium, or High, then press 
OK.
5.  Press EXIT. 
Enabling or Disabling Fast Response
Enabling the Fast Response setting can often improve PC and console gaming 
experiences.
To enable or disable Fast Response:
1.  Press the OK button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons to highlight 
Picture and press OK.
3.  Use the Arrow buttons to highlight 
Fast Response.
4.  Use the Left/Right Arrow buttons to 
change the setting to Off  or On.
5.  Press EXIT.Enabling or Disabling the Ambient Light Sensor
When enabled, the ambient light sensor detects the light levels in the r\
oom to 
optimize the brightness of the TV’s backlight.
When the ambient light sensor is enabled, you will be unable to 
manually change the TV’s brightness settings.
To enable or disable the ambient light sensor:
1.  Press the OK button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons to highlight 
Picture and press OK.
3.  Use the Arrow buttons to highlight 
Ambient Light Sensor.
4.  Use the Left/Right Arrow buttons to 
change the setting to High, Low, or 
Off.
5.  Press EXIT. 
Resetting the Picture Settings
To restore the TV’s picture settings to the factory defaults:
1.  Press the OK button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons to highlight 
Picture and press OK.
3.  Use the Arrow buttons to highlight 
Reset Picture Mode, then press OK.
4.  Use the Arrow buttons to highlight OK 
and press OK.
5.  Press EXIT.
Picture
Picture Mode
High
Noise Reductio
n
Fast Response
Ambient Light Sensor
Reset Picture Mode
EXIT
LAST
Ambient Light Sensor  
						

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E320VT	/	E370VT	/	E420VT
Setting the Parental Controls
The TV’s parental controls allow you to prevent the TV from displaying certain 
channels or programs without a password.
To access the Parental Control menu:
1. Press the MENU button on the remote. The on-screen menu is displayed.
2.  Use the Arrow buttons on the remote to highlight the Parental icon and 
press OK. 
3.  Enter your parental passcode and press OK. If you have not set a custom 
passcode, the default is 0000. The Parental Control menu is displayed.
Enabling or Disabling Program Ratings
To manage program content according to its rating, you must enable the Program 
Rating feature.
To enable or disable the Program Rating feature:
1.  From the Parental Controls menu, highlight Rating Enable and press OK. 
The Rating Enable menu is displayed.
2.  Select On or Off  and press OK.
Locking and Unlocking Channels
When a channel is locked, it will be inaccessible. Locking a channel is \
a good way 
to prevent children from viewing inappropriate material.
To lock or unlock a channel:
1.  From the Parental Controls menu, highlight Channel Locks and press OK. 
The Channel Locks menu is displayed.
2.  Highlight the channel you want to lock or unlock and press OK.
3.  When a channel is locked, the Lock icon appears locked. The channel is 
not accessible unless the parental passcode is entered.
4.  When a channel is unlocked, the Lock icon appears unlocked. The 
channel is accessible. Blocking and Unblocking Content by Rating
A channel may sometimes broadcast programs that are meant for children, and 
at other times broadcast programs that are meant for mature audiences. You may 
not want to block the channel completely using a channel lock, but you m\
ay wish 
to block certain programs from being viewed.
When this is the case, you can use the TV’s Rating Block feature to block content 
based on its rating.
For a list of content ratings and their definitions, visit  
www.tvguidelines.org.
To block or unblock content by its rating:
1.  From the Parental Controls menu, highlight the content type you want to 
adjust and press OK: 
 
USA - TV - USA television program broadcasts. 
 
USA - Movie - USA movie broadcasts. 
 
CAN - English - Canadian English television program broadcasts. 
 
CAN - French - Canadian French television program broadcasts.
2.  For each rating type you want to block or unblock, use the Up/Down and 
Left/Right Arrow buttons on the remote to highlight the rating type and 
press OK. 
3.  When the rating type is blocked, the Lock icon appears locked. Content 
with this rating cannot be viewed.
4.  When the rating type is unblocked, the Lock icon appears unlocked. 
Content with this rating can be viewed.
5.  If you want to block all unrated content, highlight Block Unrated Shows 
and use the Arrow buttons on the remote to select On.
6.  When you are finished adjusting the rating level blocks, press the EXIT 
button on the remote.  
						

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Changing the Parental Control Passcode
If you use the parental controls, you should change the passcode to prevent 
children from accessing inappropriate material.
1. From the Parental Controls menu, highlight Change PIN and press OK. The 
Change PIN menu is displayed.
2.  In the New Pin field, use the Number Pad on the remote to enter your new 
4-digit parental control passcode.
3.  In the Confirm Pin field, use the Number Pad on the remote to re-enter 
your new 4-digit parental control passcode.
4.  Write down your new parental control passcode and save it in a secure 
location.
5.  Press the EXIT button on the remote.
Resetting the Content Locks
To reset the content locks to the factory-default settings:
1.  From the Parental Controls menu, highlight RESET LOCKS and press OK. 
The TV displays, “Are you sure you want to RESET ALL LOCKS SETTINGS 
to the factory defaults?”
2.  Highlight Ye s  and press OK.Viewing System Info and Resetting to Factory Defaults
You can use the TV’s Help menu to:
•	Display	system	information
•	 Restore	the	TV	to	its	factory	default	settings
•	 Restart	the	Setup	App
Displaying System Information
To display a summary of the TV settings:
1.  Press the MENU button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons on the remote 
to highlight the Help icon and press 
OK. The Help menu is displayed.
3.  Highlight System Info and press OK. 
The system information is displayed.
4.  When you are finished reviewing the 
system information, press the EXIT 
button on the remote. 
   
						

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Restoring the TV to the Factory Default Settings
All of the on-screen menu settings can be reset to the factory defaults. 
If you restore the TV to the factory default settings, all changes you 
have made to the settings will be lost!
To restore the TV to its factory default settings:
1.  Press the MENU button on the remote. The on-screen menu is displayed.
2.  Use the Arrow buttons on the remote to highlight the Help icon and press 
OK. The Help menu is displayed.
3.  Highlight Reset All Settings and press OK.  
 
The TV displays, “Are you sure you would like to Restore Defaults? This will 
erase any custom settings.” 
4.  Highlight OK and press OK.
5.  Press EXIT.
Restarting the Setup App
The TV’s Setup App can be used to easily set up the TV tuner.
To access the Setup App:
1.  Press the MENU button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons on the remote 
to highlight the Help icon and press 
OK. The Help menu is displayed.
3.  Highlight Start Setup Wizard and press OK.
4.  Use the Number Pad to enter your parental PIN. If you have not yet set 
your PIN, enter 0000.
5.  The TV displays, “Are you sure you want to RESET SETUP WIZARD?” 
 
Highlight OK and press OK.
Setting Up Closed Captioning
Your TV can display closed captions for programs that include them. Closed 
captions display a transcription of a program’s dialogue.
If the program you are viewing is not being broadcast with closed 
captions, the TV will not display them.
To activate or deactivate closed captions:
1.  Press the MENU button on the remote. 
The on-screen menu is displayed.
2.  Use the Arrow buttons on the remote 
to highlight the CC icon and press OK. 
The Closed Caption menu is displayed.
3.  Use the Arrow buttons on the remote 
to highlight the type of closed captions 
you wish to see:
•	Analog	Closed	Caption	for		
analog	(NTSC)	TV	channels.
•	 Digital	Closed	Caption	for		
digital	(ATSC)	TV	channels.
4.  After highlighting the type of closed 
captions you wish to see, use the 
Arrow buttons on the remote to 
select the caption channel you wish to 
display, then press OK. 
 
 
Caption channels usually display different languages. For example, 
CC1 may display English captions and CC2 may display Spanish 
captions.  
						

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6E320VT	/	E370VT	/	E420VT
Changing the Appearance of Digital Closed Captions
Digital closed captions can be displayed according to your preference. 
To change the appearance of digital closed captions:
1. From the Closed Caption menu, use 
the Arrow buttons to highlight Digital 
CC Style. The Digital CC Style menu is 
displayed.
2.  Use the Up/Down Arrow buttons on 
the remote to highlight the setting you 
wish to change, then use the Arrow 
buttons to change the setting:
•	Caption Style	-	Choose	a	custom	
preset	caption	style.
•	 Text Size	-	Adjust	the	size	of	the	
text.	
•	 Color	-	Change	the	color	of	the	
text.	
•	 Opacity	-	Change	the	
transparency	of	the	text.
•	 BG Color	-	Change	the	
background	color.
•	 BG Opacity	-	Change	the	
transparency	of	the	background.
•	 Window Color -	Change	the	edge	
color.
•	 Window Opacity	-	Change	the	
edge	type.
•	 Reset Default	-	Restore	closed	
caption	settings	to	factory	defaults
3.  When you are satisfied with the appearance of the closed  
captions, press the EXIT button on the remote.  
						

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Products are often returned due to a technical problem rather than due to a 
defect. If you are experiencing a problem when using your TV, try to fix the issue 
using this troubleshooting guide.
If, after using this troubleshooting guide, you are still experiencing an issue with 
your TV, contact VIZIO’s Support Department. Quality customer support and 
service are integral parts of VIZIO’s commitment to service excellence.
The TV displays “No Signal.”
•	Press the INPUT button on the remote control to select a different 
input source.
•	 If you are using cable TV, satellite, or antenna connected directly to 
the TV, scan for channels. See 
Scanning for Channels on page 13. 
There is no power. •	Ensure the TV is plugged into a working electrical outlet.
•	 Ensure the power cable is securely attached to the TV.
•	 Press the Power/Standby button on the remote or press the Power/
Standby button on the side of the TV to turn the TV on. 
The power is on, but there is no image on the screen. •	Ensure all cables are securely attached to the TV.
•	 Ensure all devices are connected correctly. Devices differ; see your 
device’s user manual for details.
•	 Adjust Brightness, Contrast, or Backlight. See 
Scanning for Channels 
on page 13
.
•	 Press the INPUT button on the remote to select a different input 
source.  There is no sound.
•	Press Volume Up on the remote control.
•	 Press the MUTE button on the remote to ensure mute is off.
•	 Check the audio settings. See 
Adjusting the Audio Settings on page 
21. Ensure the speakers are set to On.
•	 Ensure no headphones are connected to the TV.
•	 Check the audio connections of external devices (Blu-ray player, 
game console, cable/satellite box) that are connected to the TV.
•	 If you are using an antenna, the signal strength of the channel may be 
low. Ensure your antenna is connected securely to the TV and move 
the antenna around the room or close to a window for the best signal.
The colors on the TV don’t look right. •	Adust the Color and Tint settings in the Picture menu. See 
Scanning 
for Channels on page 13
.
•	 Reset the picture settings. See 
Resetting the Picture Settings on 
page 26.
•	 Check all cables to ensure they are securely attached. 
The buttons on the remote aren’t working. •	Ensure you are only pressing one button at a time.
•	 Point the remote directly at the TV when pressing a button.
•	 Replace the remote batteries with new ones. See 
Replacing the 
Batteries
 on page 6.
The image quality is not good. •	For the best image quality, view high-definition programs using digital 
sources. Connect your devices with HDMI cables.
•	 If you are using an antenna, the signal strength of the channel may be 
low. Ensure your antenna is connected securely to the TV and move 
the antenna around the room or close to a window for the best signal. 
Phone:  
   (877) 698-4946
Fax:      (949) 585-9563
Email:      [email protected] Web
:  www.VIZIO.com
Hours of operation:  
  Monday - Friday: 6 am to 9 pm (PST)
  Saturday - Sunday: 8 am to 4pm (PST)
Troubleshooting & Technical Support  
						

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AE320VT / E370VT / E420VT
The picture is distorted.•	Nearby electrical devices may be interfering with the TV. Separate the 
TV from electrical appliances, cars, or flourescent lights.
•	 Ensure all cables are securely attached. 
The display image does not cover the entire screen. •	If you are in RGB mode (computer), ensure that H-Size and V-Position 
in the on-screen menu are set correctly.
•	 If you are using TV, AV1, AV2, or Component with 480i input, press 
the WIDE button on the remote to change the screen mode. 
The TV has pixels (dots) that are always dark or always lit. •	Your HDTV is precision-manufactured using an extremely high level 
of technology. However, sometimes pixels may not display correctly. 
These types of occurences are inherent to this type of product and do 
not constitute a defective product.  
I see “noise” or static on the screen. •	When your TV’s digital capabilities exceed a digital broadcast signal, 
the signal is up-converted (improved) to match your TV’s display 
capabilities. This up-converting can sometimes cause irregularities in 
the image.
•	 If you are using an antenna, the signal strength of the channel may be 
low. Ensure your antenna is connected securely to the TV and move 
the antenna around the room or close to a window for the best signal. 
When I change input source, the volume changes. •	The TV remembers the volume level on each input source. If the 
volume level on the new input source is higher or lower than the level 
on the source you switch from, the difference may be noticable.
•	 Use the Volume Up/Down buttons on the remote to adjust the 
volume.  When I change input source, the display image changes size.
•	The TV remembers the viewing mode on each input source. If the 
viewing mode on the new input source differs from the one on the 
input source you switch from, the difference may be noticable.
•	 See 
Setting the Screen Aspect Ratio on page 20.