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Vivitek Projector DW3321 User Manual

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    							— 72 — 
    LED Error Messages 
    ERROR CODE MESSAGES POWER LED  LAMP LED TEMP LED FILTER LED 
    Lamp Ready ON    
    Start Flashing    
    Cooling Flashing    
    Over Temperature   ON  
    Thermal Break Sensor error 4 blinks    
    Lamp Re-Strike 6 times Failed 5 blinks    
    Lamp Temperature shut down (Ballast 
    Temp) 5 blinks 1 blinks   
    Lamp Short circuit in output detected 
    (Ballast circuit short) 5 blinks 2 blinks   
    Lamp End of lamp life detected 5 blinks 3 blinks   
    Lamp did not ignite 5 blinks 4 blinks   
    Lamp extinguished during normal 
    operation 5 blinks 5 blinks   
    Lamp extinguished during run-up phase 5 blinks 6 blinks   
    Lamp voltage too low 5 blinks 7 blinks   
    Lamp Ballast Fail 5 blinks 8 blinks   
    Lamp Ballast COMM Fail 5 blinks 10 blinks   
    Lamp Ballast Over Temp 5 blinks 11 blinks   
    Lamp voltage too low 5 blinks 12 blinks   
    FAN1 error(Blower FAN1) 6 blinks 1 blinks   
    FAN2 error(Blower FAN2) 6 blinks 2 blinks   
    FAN3 error(Lamp FAN3) 6 blinks 3 blinks   
    FAN4 error(DMD FAN) 6 blinks 4 blinks   
    FAN5 error (Power FAN) 6 blinks 5 blinks   
    1W MCU detects scaler stops working 2 blinks    
    Case Open 7 blinks    
    DMD error 8 blinks    
    DDP442x not ready 8 blinks 1 blinks   
    Color wheel error 9 blinks    
    Air Filter replace warning ON   ON 
    In the event of an error, please disconnect the AC power cord and wait for one (1) minute before restarting 
    the projector. If the Power or Lamp LEDs are still blinking or the Over Temp LED is lit, contact your service 
    center.  
    						
    							 
    – 73 – 
    Image Problems 
    Problem: No image appears on the screen 
    1. Verify the settings on your notebook or desktop PC. 
    2. Turn off all equipment and power up again in the correct order. 
    Problem: The image is blurred  
    1.  Adjust the Focus on the projector.  
    2.  Press the Auto button on the remote control or projector. 
    3.  Ensure the projector-to-screen distance is within the 10-meter (33-feet) specified range. 
    4.  Check that the projector lens is clean. 
    Problem: The image is wider at the top or bottom (trapezoid effect)  
    1.  Position the projector so it is as perpendicular to the screen as possible.  
    2.  Use the Keystone button on the remote control or projector to correct the problem. 
    Problem: The image is reversed  
    Check  the Projection setting  on  the SYSTEM  SETUP >> Basic > Projection menu  of  the 
    OSD. 
    Problem: The image is streaked 
    1.  Set  the Frequency and Phase settings  on  the PC  Detail  Adjustment menu  of  the  OSD 
    to the default settings. 
    2.  To  ensure  the  problem  is  not  caused  by  a  connected  PC’s  video  card,  connect  to  another 
    computer.  
    Problem: The image is flat with no contrast 
    Adjust the Contrast setting on the PICTURE >> Basic menu of the OSD. 
    Problem: The color of the projected image does not match the source image. 
    Adjust the Color  Temperature and Gamma settings on the PICTURE  >>  Advanced menu of 
    the OSD. 
    Lamp Problems 
    Problem: There is no light from the projector 
    1. Check that the power cable is securely connected. 
    2. Ensure the power source is good by testing with another electrical device. 
    3. Restart the projector in the correct order and check that the Power LED is on. 
    4. If you have replaced the lamp recently, try resetting the lamp connections.  
    5. Replace the lamp module. 
    6. Put the old lamp back in the projector and have the projector serviced. 
    Problem: The lamp goes off 
    1. Power  surges  can  cause  the  lamp  to  turn  off.  Re-plug  power  cord.  When  the Power LED 
    is on, press the power button. 
    2. Replace the lamp module. 
    3. Put the old lamp back in the projector and have the projector serviced.  
    						
    							— 74 — 
    Remote Control Problems 
    Problem: The projector does not respond to the remote control  
    1. Direct the remote control towards remote sensor on the projector.  
    2. Ensure the path between remote and sensor is not obstructed. 
    3. Turn off any fluorescent lights in the room. 
    4. Check the battery polarity. 
    5. Replace the batteries. 
    6. Turn off other Infrared-enabled devices in the vicinity. 
    7. Have the remote control serviced. 
    Audio Problems 
    Problem: There is no sound 
    1. Adjust the volume on the remote control.  
    2. Adjust the volume of the audio source. 
    3. Check the audio cable connection. 
    4. Test the source audio output with other speakers. 
    5. Have the projector serviced. 
    Problem: The sound is distorted 
    1. Check the audio cable connection. 
    2. Test the source audio output with other speakers. 
    3. Have the projector serviced. 
    Having the Projector Serviced 
    If you are unable to solve the problem, you should have the projector serviced. Pack the projector in the 
    original carton. Include a description of the problem and a checklist of the steps you took when trying to fix 
    the problem: The information may be useful to service personnel. For servicing, return the projector to the 
    place you purchased it.  
    						
    							 
    – 75 – 
    HDMI Q & A 
    Q. What is the difference between a “Standard” HDMI cable and a “High-Speed” HDMI 
    cable? 
    Recently,  HDMI Licensing,  LLC  announced  that  cables  would  be  tested  as  Standard  or  High-
    Speed cables.  
    ˙Standard  (or  “category  1”) HDMI cables  have  been  tested  to  perform  at  speeds  of  75Mhz  or 
    up to 2.25Gbps, which is the equivalent of a 720p/1080i signal.  
    ˙High  Speed  (or  “category  2”) HDMI cables  have  been  tested  to  perform  at  speeds  of  340Mhz 
    or  up  to  10.2Gbps,  which  is  the  highest  bandwidth  currently  available  over  an HDMI cable 
    and can successfully handle 1080p signals including those at  increased  color  depths  and/or 
    increased  refresh  rates  from  the  Source.  High-Speed  cables  are  also  able  to  accommodate 
    higher resolution displays, such as WQXGA cinema monitors (resolution of 2560 x 1600). 
     
    Q. How do I run HDMI cables longer than 10 meters? 
    There  are  many HDMI Adopters  working  on HDMI solutions  that  extend  a  cable’s  effective 
    distance  from  the  typical  10  meter  range  to  much  longer  lengths.  These  companies 
    manufacture  a  variety  of  solutions  that  include  active  cables  (active  electronics  built  into 
    cables  that  boost  and  extend  the  cable’s  signal),  repeaters,  amplifiers  as  well  as  CAT5/6  and 
    fiber solutions. 
     
    Q. How can I tell if a cable is an HDMI certified cable? 
    All HDMI products  are  required  to  be  certified  by  the  manufacturer  as  part  of  the HDMI 
    Compliance  Test  Specification.  However, there  may  be  instances  where  cables  bearing  the 
    HDMI logo  are  available  but  have  not  been  properly  tested. HDMI Licensing,  LLC  actively 
    investigates  these  instances  to  ensure  that  the HDMI trademark  is  properly  used  in  the 
    market.  We  recommend  that  consumers  buy  their  cables  from  a  reputable  source  and  a 
    company that is trusted. 
     
    For more detail information check http://www.hdmi.org/learningcenter/faq.aspx#49 
      
    						
    							— 76 — 
    SPECIFICATIONS 
    Specifications 
    Model Name DX3351 DW3321 
    Display Type 0.7 XGA 0.65 WXGA 
    Resolution 1024x768 Native 1280x800 Native 
    Projection Distance 1 meters ~ 10 meters 
    Projection Screen Size 22.3”~378.6” inches 20.7”~351.7” inches 
    Projection Lens Manual Focus/Manual Zoom 
    Zoom Ratio 1.7x 
    Keystone 
    Correction 
    Vertical ±30° for ±30 steps 
    Horizontal ±25° for ±25 steps 
    Projection Methods Front, Rear, Desktop/Ceiling (Rear, Front) 
    Data Compatibility VGA, SVGA, XGA, SXGA, SXGA+, UXGA, WUXGA@60hz, Mac 
    SDTV/EDTV/ HDTV 480i, 480p, 720p, 1080i, 1080p 
    Video Compatibility NTSC/NTSC 4.43, PAL (B/G/H/I/M/N/60), SECAM 
    H-Sync 15.31 – 91.4kHz 
    V-Sync 24 - 30Hz, 47 – 120 Hz 
    Safety Certification FCC-B, cUL, UL, CE, C-tick, CCC, KC, CB, CU, ICES-003, NOM, SASO, China 
    CECP 
    Operation 
    Temperature 5° ~ 35°C 
    Dimensions 444.6mm (W) x 330.2mm (D) x 161.5mm (H) 
    AC Input AC Universal 100 – 240, Typical @ 110VAC (100 – 240)/+-10% 
    Power Consumption Typical 530W (Normal) / Typical 430W (Eco) 
    Stand By 
    						
    							 
    – 77 – 
    Output Terminals 
    VGA x 1 
    Audio RCA (R/L) x 1 
    PC audio x 1 
    3D-Sync x 1 
    Control Terminals 
    RS-232C x 1 
    RJ45 x 1 
    12V OUT: PC Jack x 1 (DC12V 200mA output function) 
    Wired Remote x 1 
    Wired Remote Out x 1 
    USB (Type B) (Service only) 
    USB Display (Mini B) x 1 
    Security Kensington Security Slot 
    Security Bar 
    Note: For questions regarding product specifications, please contact your local distributor.  
      
    						
    							— 78 — 
    Projection Distance vs. Projection Size 
     
    Projection Distance and Size Table 
    DW3321 0.65 WXGA 
     TELE WIDE 
    Distance (m) 1.93 3.86 4.82 9.65 10 1.42 2.84 5.69 8.53 10 
    Diagonal () 40 80 100 200 207 50 100 200 300 352 
    Image Width (cm) 86.2 172.3 215.4 430.8 446.4 107.7 215.4 430.8 646.2 757.6 
    Image Height (cm) 53.8 107.7 134.6 269.2 279 67.3 134.6 269.2 403.9 473.5 
    H (cm) 27 54 67 135 140 34 67 135 202 237 
    O (cm) 36 72 90 181 187 45 90 181 271 318 
    A (cm) 9.2 18.5 23.1 46.2 47.8 11.5 23.1 46.2 69.3 81.2 
     
    DX3351 XGA 0.7 XGA 
     TELE WIDE 
    Distance (m) 1.8 3.59 4.49 8.98 10 1.32 2.64 5.28 7.92 10 
    Diagonal () 40 80 100 200 223 50 100 200 300 378.5
    6 
    Image Width (cm) 81.3 162.6 203.2 406.4 452.5 101.6 203.2 406.4 609.6 769.2 
    Image Height (cm) 61 121.9 152.4 304.8 339.4 76.2 152.4 304.8 457.2 579.2 
    H (cm) 31 61 76 152 170 38 76 152 229 290 
    O (cm) 38 76 95 190 212 48 95 190 285 361 
    A (cm) 7.5 15.1 18.8 37.6 41.9 9.4 18.8 37.6 56.5 71.3 
      
    P r o j e c t i o n D i s t a n c e
    H
    H
    O
    Image Height
    A  
    						
    							 
    – 79 – 
    Timing Mode Table 
    SIGNAL RESOLUTION H-SYNC 
    (KHZ ) 
    V-SYNC 
    (HZ ) 
    COMPOSITE 
    S_VIDEO 
    COMPO
    NENT 
    VGA/BNC 
    (ANALOG) 
    HDMI 
    (DIGITAL) 
    NTSC - 15.734 60.0 ○ (3D:S) - - - 
    PAL/SECAM - 15.625 50.0 ○ - - - 
    VESA 
    720 x 400 31.5 70.1 - - ○ ○ 
    640 x 480 31.5 60.0 - - 
    ○  
    (3D:FS, TB, 
    SBS) 
    ○  
    (3D:FS, TB, 
    SBS) 
    640 x 480 35.0 66.667 - - MAC13 MAC13 
    640 x 480 37.86 72.8 - - - ○ 
    640 x 480 37.5 75.0 - - ○ ○ 
    640 x 480 43.3 85.0 - - ○ ○ 
    640 x 480 61.9 119.5 - - ○(3D:FS) ○ 
    800 x 600 37.9 60.3 - - 
    ○  
    (3D:FS, TB, 
    SBS) 
    ○  
    (3D:FS, TB, 
    SBS) 
    800 x 600 46.9 75.0 - - ○ ○ 
    800 x 600 48.1 72.2 - - ○ ○ 
    800 x 600 53.7 85.1 - - ○ ○ 
    800 x 600 76.3 120.0 - - ○(3D:FS) ○(3D:FS) 
    832 x 624 49.722 74.546 - - MAC16 MAC16 
    1024 x 576 35.82 60.0 - - ○ - 
    1024 x 600 37.5 60.0 - - ○ - 
    1024 x 600 41.47 60.0 - - ○ - 
    1024 x 768 48.4 60.0 - - 
    ○  
    (3D:FS, TB, 
    SBS) 
    ○  
    (3D:FS, TB, 
    SBS) 
    1024 x 768 56.5 70.1 - - ○ ○ 
    1024 x 768 60.241 75.02 - - MAC19 MAC19 
    1024 x 768 60.0 75.0 - - ○ ○ 
    1024 x 768 68.7 85.0 - - ○ ○ 
    1024 x 768 97.6 120.0 - - ○ (3D:FS) ○ (3D:FS) 
    1152 x 870 68.68 75.06 - - MAC21 MAC21 
    1280 x 720 45.0 60.0 - - 
    ○  
    (3D:FS, TB, 
    SBS) 
    ○  
    (3D:FS, TB, 
    SBS) 
    1280 x 720 90.0 120.0 - - ○ (3D:FS) ○ (3D:FS)  
    						
    							— 80 — 
    SIGNAL RESOLUTION H-SYNC 
    (KHZ ) 
    V-SYNC 
    (HZ ) 
    COMPOSITE 
    S_VIDEO 
    COMPO
    NENT 
    VGA/BNC 
    (ANALOG) 
    HDMI 
    (DIGITAL) 
    VESA 
    1280 x 768 
    (Reduce 
    Blanking) 
    47.4 60 - - 
    ○  
    (3D:FS, TB, 
    SBS) 
    ○  
    (3D:FS, TB, 
    SBS) 
    1280 x 768 47.8 59.9 - - ○○ (3D:FS, 
    TB, SBS) 
    ○  
    (3D:FS, TB, 
    SBS) 
    1280 x 800 49.7 59.8 - - ○○ (3D:FS, 
    TB, SBS) 
    ○  
    (3D:FS, TB, 
    SBS) 
    1280 x 800 62.8 74.9 - - ○ ○ 
    1280 x 800 71.6 84.9 - - ○ ○ 
    1280 x 800 101.6 119.9 - - ○ (3D:FS) ○ (3D:FS) 
    1280 x 1024 64.0 60.0 - - 
    ○  
    (3D:TB, 
    SBS) 
    ○  
    (3D:TB, 
    SBS) 
    1280 x 1024 80.0 75.0 - - ○ ○ 
    1280 x 1024 91.1 85.0 - - ○ ○ 
    1280 x 960 60.0 60.0 - - 
    ○  
    (3D:TB, 
    SBS) 
    ○  
    (3D:TB, 
    SBS) 
    1280 x 960 85.9 85.0 - - ○ ○ 
    1400 x 1050 65.3 60.0 - - 
    ○  
    (3D:TB, 
    SBS) 
    ○  
    (3D:TB, 
    SBS) 
    1440 x 900 55.9 59.9 - - 
    ○  
    (3D:TB, 
    SBS) 
    ○  
    (3D:TB, 
    SBS) 
    1600 x1200 75.0 60 - - 
    ○  
    (3D:TB, 
    SBS) 
    ○  
    (3D:TB, 
    SBS) 
    1680 x1050 
    (Reduce 
    Blanking) 
    64.67 59.88 - - 
    ○  
    (3D:TB, 
    SBS) 
    ○  
    (3D:TB, 
    SBS) 
    1920 x 1080 67.5 60.0 - - ○ ○ 
    1920 x 1200 
    (Reduce 
    Blanking) 
    74.038 59.95 - - 
    ○  
    (3D:TB, 
    SBS) 
    ○  
    (3D:TB, 
    SBS) 
    SDTV 480i 15.734 60.0 - ○ - (3D:FS) 
    576i 15.625 50.0 - ○ - -  
    						
    							 
    – 81 – 
    SIGNAL RESOLUTION H-SYNC 
    (KHZ ) 
    V-SYNC 
    (HZ ) 
    COMPOSITE 
    S_VIDEO 
    COMPO
    NENT 
    VGA/BNC 
    (ANALOG) 
    HDMI 
    (DIGITAL) 
    EDTV 576p 31.3 50.0 - ○ - - 
    480p 31.5 60.0 - ○ - - 
    HDTV 
    720p 37.5 50.0 - ○ - (3D:FP, TB) 
    720p 45.0 60.0 - ○ - (3D:FP, TB) 
    1080i 33.8 60.0 - ○ - (3D:SBS) 
    1080i 28.1 50.0 - ○ - (3D:SBS) 
    1080p 27 24.0 - ○ - (3D:FP, TB) 
    1080p 28 25.0 - ○ - - 
    1080p 33.7 30.0 - ○ - - 
    1080p 56.3 50.0 - ○ - - 
    1080p 67.5 60.0 - ○ - - 
     
    O: Frequency supported 
    —: Frequency not supported 
    (*) VGA support EDTV/SDTV/HDTV component with an adapter. 
    3D:  
    FS: Field Sequential 
    TB: Top / Bottom 
    SBS: Side-By-Side  
    FP: Frame Packing  
    						
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