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Vivitek Projector DH91x Series User Manual

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Page 61

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TROUBLESHOOTING 
Common problems and solutions 
These guidelines provide tips to deal with problems you may encounter while using the projector. If 
the problem remains unsolved, contact your dealer for assistance. 
Often after time spent troubleshooting, the problem is traced to something as simple as a loose 
connection. Check the following before proceeding to the problem-specific solutions. 
 Use some other electrical device to confirm that the electrical outlet is working. 
 Ensure the...

Page 62

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LED Error Messages 
ERROR CODE MESSAGES POWER LED 
GREEN 
LAMP LED 
RED 
TEMP LED 
RED 
Lamp Ready ON OFF OFF 
Start Flashing OFF OFF 
Cooling Flashing OFF OFF 
Over Temperature OFF OFF ON 
T1 error 3 blinks 1 blinks OFF 
Thermal Break Sensor error 4 blinks OFF OFF 
G794 error 4 blinks 4 blinks OFF 
Lamp fail 5 blinks OFF OFF 
Ballast temp over 5 blinks 1 blinks OFF 
Ballast circuit short 5 blinks 2 blinks OFF 
Lamp End of lamp life detected 5 blinks 3 blinks OFF 
Lamp did not ignite 5 blinks 4...

Page 63

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Problem: The image is blurred  
1. Adjust the Focus on the projector. 
2. Press the Auto button on the remote control. 
3. Ensure the projector-to-screen distance is within the specified range. 
4. Check that the projector lens is clean. 
Problem: The image is wider at the top or bottom (trapezoid effect)  
1. Position the projector so it is as perpendicular to the screen as possible.  
2. Use the Keystone button on the remote control to correct the problem. 
Problem: The image is reversed...

Page 64

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Audio Problems 
Problem: There is no sound 
1. Adjust the volume on the remote control.  
2. Adjust the volume of the audio source. 
3. Check the audio cable connection. 
4. Test the source audio output with other speakers. 
5. Have the projector serviced. 
Problem: The sound is distorted  
1. Check the audio cable connection. 
2. Test the source audio output with other speakers. 
3. Have the projector serviced. 
Having the Projector Serviced 
If you are unable to solve the problem, you should...

Page 65

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HDMI Q & A 
Q. What is the difference between a “Standard” HDMI cable and a “High-Speed” HDMI 
cable? 
Recently, HDMI Licensing, LLC announced that cables would be tested as Standard or High-
Speed cables.  
˙Standard (or “category 1”) HDMI cables have been tested to perform at speeds of 75Mhz or 
up to 2.25Gbps, which is the equivalent of a 720p/1080i signal.  
˙High Speed (or “category 2”) HDMI cables have been tested to perform at speeds of 340Mhz 
or up to 10.2Gbps, which is the highest...

Page 66

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SPECIFICATIONS 
Specifications 
Model DH912 DH913 
Display type TI DMD 0.65 1080p 
Resolution 1080p 1920x1080 
Projection distance 1m~ 10m  (3.29ft ~ 32.8ft) 1.2m~10m (3.94ft~32.8ft) 
Projection screen size 23.5 ~ 300 25.9”~324.97” 
Projection lens Manual Focus/Manual Zoom 
Zoom ratio 1.2x 1.5x 
Vertical keystone 
correction 
+/- 40 Degree 
Projection methods Front, Rear, Desktop/Ceiling (Rear, Front) 
Data compatibility VGA, SVGA, XGA, SXGA, SXGA+, UXGA, WUXGA@60hz,  Mac 
SDTV/EDTV/ HDTV 480i,...

Page 67

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Projection Distance vs. Projection Size (DH912) 
 
Projection Distance and Size Table 
DH912 
IMAGE 
DIAGONAL IMAGE WIDTH IMAGE HIGHT 
PROJECTION 
DISTANCE 
FROM 
PROJECTION 
DISTANCE 
TO 
OFFSET-A 
(INCH) (INCH) (CM) (INCH) (CM) (INCH) (CM) (INCH) (CM) (MM) 
60 52.3 132.8 29.4 74.7 82.6 209.9 100.4 255 112.1 
70 61 154.9 34.3 87.1 96.4 244.9 117.1 297.5 130.8 
72 62.8 159.5 35.3 89.7 99.1 251.8 120.5 306 134.5 
80 69.7 177 39.2 99.6 110.2 279.8 133.9 340 149.4 
84 73.2 185.9 41.2 104.6 115.7...

Page 68

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Projection Distance vs. Projection Size (DH913) 
 
Projection Distance and Size Table 
DH913 
IMAGE 
DIAGONAL IMAGE WIDTH IMAGE HIGHT 
PROJECTION 
DISTANCE 
FROM 
PROJECTION 
DISTANCE 
TO 
OFFSET-A 
(INCH) (INCH) (CM) (INCH) (CM) (INCH) (CM) (INCH) (CM) (MM) 
60 52.3  132.8  29.4  74.7  72.7  184.6  109.3  277.6  112.1  
70 61.0  155.0  34.3  87.2  84.8  215.4  127.5  323.9  130.8  
72 62.8  159.4  35.3  89.7  87.2  221.6  131.2  333.1  134.5  
80 69.7  177.1  39.2  99.6  96.9  246.2  145.7...

Page 69

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Timing Mode Table 
SIGNAL  RESOLUTION  H-SYNC 
( KHZ ) 
V-SYNC 
( HZ ) 
COMPOSITE 
S_VIDEO COMPONENT RGB 
(ANALOG) 
DP/HDMI 
(DIGITAL) 
NTSC - 15.734 60 ○ - - - 
PAL/SECAM - 15.625 50 ○ - - - 
VESA 
720 x 400 31.5 70.1 - - ○ ○ 
720 x 400 37.9 85.04 - - ○ ○ 
640 x 480 31.5 60 - - ○ ○ 
640 x 480 37.9 72.8 - - ○ ○ 
640 x 480 37.5 75 - - ○ ○ 
640 x 480 43.3 85 - - ○ ○ 
800 x 600 35.2 56.3 - - ○ ○ 
800 x 600 37.9 60.3 - - ○ ○ 
800 x 600 46.9 75 - - ○ ○ 
800 x 600 48.1 72.2 - - ○ ○ 
800 x 600 53.7 85.1...

Page 70

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SIGNAL  RESOLUTION  H-SYNC 
( KHZ ) 
V-SYNC 
( HZ ) 
COMPOSITE 
S_VIDEO COMPONENT RGB 
(ANALOG) 
DP/HDMI 
(DIGITAL) 
1440 x 900 70.6 75 - - ○ ○ 
1600 x1200 75 60 - - ○ ○ 
1680 x 1050 64.7 59.9 - - ○ ○ 
1680 x 1050 65.3 60 - - ○ ○ 
1920 x 1200 74 60 - - ○ ○ 
1920 x 1080 67.5 60 - - ○ ○ 
Apple 
Macintosh 
640 x 480 35 66.7 - - ○ ○ 
832 x 624 49.7 74.5 - - ○ ○ 
1024 x 768 60.2 74.9 - - ○ ○ 
1152 x 870 68.7 75.1 - - ○ ○ 
SDTV 480i 15.734 60 - ○ - ○ 
576i 15.625 50 - ○ - ○ 
EDTV 576p 31.3 50 - ○ - ○...
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