ViewSonic Projector Pro8500 User Manual

							ViewSonic  Pro8500 59
Dimensions
 334.6 mm (W) x 264.5 mm (D) x 109.5 mm (H)
Ceiling mount installation
264.5
109.5334.6
64.5
84.9
174227
103
Ceiling mount screws:
M4 x 8 (Max. L = 8 mm)
Unit: mm 
						

							ViewSonic  Pro8500 60
Appendix
LED Indicator Messages
LED Type Color Status Meaning
Power LED Blue Solid Standby mode when green mode is turned on.
Lamp LED Red Off
Temp LED Red Off
Power LED Blue Flash Standby mode when green mode is turned off.
Lamp LED Red Off
Temp LED Red Off
Power LED Blue Solid Powering up
Lamp LED Red Off
Temp LED Red Off
Power LED Blue Solid Normal operation
Lamp LED Red Off
Temp LED Red Off
Power LED Blue Flash Powering down
(The projector needs to cool for 35 seconds after 
the projector is turned off.) Lamp LED Red Off
Temp LED Red Off
Power LED Blue Solid The projector system has some problems with its 
fans, so the projector cannot start up.
Lamp LED Red Solid
Temp LED Red Flash
Power LED Blue Solid The lamp has reached its end of life and must be 
changed soon. The lamp will continue to operate 
until it fails. Change the lamp. If the lamp is off, 
then the ballast will become malfunction. Lamp LED Red Solid
Temp LED Red Off
Power LED Blue Solid Temperature is too high. The lamp will turn off. The 
fan motor is cooling the lamp.
Lamp LED Red Flash
Temp LED Red Off
Power LED Blue Off The lamp ignition failed. If temperature is too high, 
the fans will cool the lamp.
Lamp LED Red Solid
Temp LED Red Solid
Power LED Blue Flash The cooling process is not complete after the 
peojector is shut down and re-started right away.
Lamp LED Red Solid
Temp LED Red Off 
						

							ViewSonic  Pro8500 61
Compatibility Modes
Computer: 
Compatibility Resolution H-Sync [KHz] V-Sync [Hz]
VGA  (Expanded)
DOS/Text mode visible640 x 480 24.69 50
31.5 60
37.9 72
37.5 75
43.3 85
SVGA (Expanded) 800 x 600 30.99 50
35.2 56
37.9 60
48.1 72
46.9 75
53.7 85
XGA (Native) 1024 x 768 39.63 50
48.4 60
56.5 70
60 75
SXGA (Compressed) 1280 x 1024 64 60
80 75
UXGA (Compressed) 1600 x 1200 47.7 60
Mac 13 640 x 480 35 67
Mac 16 832 x 624 49.72 75
Mac 19 1024 x 768 60.24 75
Others 1280 x 768 47.8 60
1280 x 800 49.7 60
640 x 350 37.9 85
1280 x 960 60.02 60
1360 x 768 47.7 60 
						

							ViewSonic  Pro8500 62
Video: 
Compatibility Resolution H-Sync [KHz] V-Sync [Hz]
1080p 1920 x 1080 67.5 60
1080p 1920 x 1080 56.3 50
1080i 1920 x 1080 33.8 60
1080i 1920 x 1080 28.1 50
720p 1280 x 720 45 60
720p 1280 x 720 37.5 50
576p 720 x 576 31.3 50
576i 720 x 576 15.6 50
480p 720 x 480 31.5 60
480i 720 x 480 15.8 60 
						

							ViewSonic  Pro8500 63
Troubleshooting
Refer to the symptoms and measures listed below before sending the projector for 
repairs. If the problem persists, contact your local reseller or service center. Please 
refer to LED Indicator Messages as well.
Start-up problems
If no lights turn on:
„Be sure that the power cord is securely connected to the projector and the other endis plugged into an outlet with power.
„Press the power button again.
„Unplug the power cord and wait for a short while, then plug it in and press the powerbutton again.
Image problems
If the searching source is displayed:
„Press SOURCE on the projector or Source on the remote control to select an 
active input source.
„Be sure the external source is turned on and connected.
„For a computer connection, ensure your notebook computer’s external video port isturned on. Refer to the computer manual.
If the image is out of focus:
„Be sure the lens cover is removed.
„While displaying the on-screen menu, adjust the focus ring. (The image size shouldnot change; if it does, you are adjusting the zoom, not the focus.)
„Check the projection lens to see if it needs cleaning.
If the image is flickering or unstable for a computer connection:
„Press Auto on the remote control.
„Press MENU on the projector or Menu on the remote control, go to Video/Audio
Setting and adjust Frequency or Tracking.
Remote control problemsIf the remote control does not operate:
„Be sure nothing is blocking the remote control receiver on the front of the 
projector. Use the remote control within the effective range.
„Aim the remote control at the screen or at the front or back of the projector.
„Move the remote control so it is more directly in front of or behind the projector andnot as far to the side. 
						

							ViewSonic  Pro8500 64
RS-232 Command and Configuration
POWER ON / POWER OFF
 POWER ON BE,EF,10,05,00,C6,FF,11,11,01,00,01,00
 POWER OFF BE,EF,03,06,00,DC,DB,69,00,00,00,00,00
SOURCE SELECT
Computer 1 BE,EF,03,19,00,19,29,01,47,02,CC,CC,00
Computer 2 BE,EF,03,19,1E,90,72,01,47,02,CC,CC,00
COMPONENT BE,EF,03,19,00,89,E8,01,47,02,CC,CC,00
COMPOSITE BE,EF,03,19,00,78,A8,01,47,02,CC,CC,00
S-VIDEO BE,EF,03,19,00,E8,69,01,47,02,CC,CC,00
HDMI BE,EF,03,19,00,DA,2B,01,47,02,CC,CC,00
USB Reader BE,EF,02,06,00,D2,A1,38,00,00,00,00,00
USB Display Link BE,EF,02,06,00,D3,70,39,00,00,00,00,00
QUICK KEY
MENU BE,EF,02,06,00,E9,D3,30,00,00,00,00,00
UP BE,EF,02,06,00,6D,D2,34,00,00,00,00,00
DOWN BE,EF,02,06,00,0B,D2,32,00,00,00,00,00
LEFT BE,EF,02,06,00,DA,D3,33,00,00,00,00,00
RIGHT BE,EF,02,06,00,38,D2,31,00,00,00,00,00
ENTER BE,EF,02,06,00,D5,6B,12,00,00,00,00,00
RESYNC BE,EF,02,06,00,86,D1,2F,00,00,00,00,00
ASPECT BE,EF,03,06,00,0D,DA,68,00,00,00,00,00
MUTE BE,EF,02,06,00,0E,DE,67,00,00,00,00,00
FREEZE BE,EF,02,06,00,02,D0,2B,00,00,00,00,00
BLANK BE,EF,02,06,00,DF,DF,66,00,00,00,00,00
SOURCE BE,EF,02,06,00,57,D0,2E,00,00,00,00,00
OTHER FUNCTION
DCR ON BE,EF,02,06,00,D3,D1,2A,00,00,00,00,00
DCR OFF BE,EF,02,06,00,02,D0,2B,00,00,00,00,00
ECO ON BE,EF,03,06,00,EF,DB,6A,00,00,00,00,00
ECO OFF BE,EF,03,06,00,3E,DA,6B,00,00,00,00,00
VOLUME INC BE,EF,02,06,00,F1,DE,68,00,00,00,00,00
VOLUME DEC BE,EF,02,06,00,20,DF,69,00,00,00,00,00
KEYSTONE INC BE,EF,03,06,00,10,DB,65,00,00,00,00,00
KEYSTONE DEC BE,EF,03,06,00,23,DB,66,00,00,00,00,00
LAMP HOURS RESET BE,EF,02,06,00,D3,43,3A,00,00,00,00,00
FILTER HOURS RESET BE,EF,02,06,00,D2,92,3B,00,00,00,00,00
FACTORY RESET BE,EF,03,06,00,6B,DA,6E,00,00,00,00,00 
						

							ViewSonic  Pro8500 65
                 
 D-Sub 9 pin
FIRMWARE VERSION BE,EF,03,06,00,D5,D9,70,00,00,00,00,00
11 CD
2RXD
3TXD
4DTR
5GND
6DSR
7RTS
8CTS
9RI           Wire List
C1 COLOR C2
1Black 1
2Brown 2
3Red 3
4 Orange 4
5 Yellow 5
6Green 6
7Blue 7
8 Purple 8
9White 9
SHELL DW SHELL 
						

							ViewSonic  Pro8500 66
IR Control Code
System Code: 83F4
Format : NEC
 
87
086C
67
0264
82
8C
8581 83
8D 84
0A 6960
0D
0E0F
63
808E
6B 8F 
						

							67
ViewSonic   Pro8500
Customer Support
For technical support or product service, see the table below or contact your reseller .
Note : You will need the product serial number.
Country/Region Website T = Telephone
F = FAXEmail
Australia/New Zealand www.viewsonic.com.au AUS= 1800 880 818
NZ= 0800 008 [email protected]
Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= [email protected]
Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/Support/Calldesk.htm
Hong Kong www.hk.viewsonic.com T= 852 3102 [email protected]
India www.in.viewsonic.com T= 1800 11 [email protected]
Ireland (Eire) www.viewsoniceurope.com/uk/ www.viewsoniceurope.com/uk/
support/call-desk/[email protected]
Korea www.kr.viewsonic.com T= 080 333 [email protected]
Latin America
(Argentina) www.viewsonic.com/la/
T= [email protected]
Latin America (Chile) www.viewsonic.com/la/ T= [email protected]
Latin America
(Columbia) www.viewsonic.com/la/
T= [email protected]
Latin America (Mexico) www.viewsonic.com/la/ T= [email protected]
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru) www.viewsonic.com/la/ T= [email protected]
Macau www.hk.viewsonic.com T= 853 2870 [email protected]
Middle East ap.viewsonic.com/me/ Contact your [email protected]
Puerto Rico & Virgin Islands www.viewsonic.com T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= [email protected]
[email protected]
Singapore/Malaysia/Thailand www.ap.viewsonic.com T= 65 6461 [email protected]
South Africa ap.viewsonic.com/za/ Contact your [email protected]
United Kingdom www.viewsoniceurope.com/uk/ www.viewsoniceurope.com/uk/
support/call-desk/[email protected]
United States www.viewsonic.com T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= [email protected] 
						

							68
ViewSonic   Pro8500
Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers: 
ViewSonic warrants its products to be free from defects in material and workmanship, under normal 
use, during the warranty period. If a product proves to be defective in material or workmanship during 
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. 
Replacement product or parts may include remanufactured or refurbished parts or components. 
Limited Three (3) year General Warranty 
Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years 
warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp 
from the date of the first consumer purchase; Europe except Poland: Three (3) years warranty for all parts 
excluding the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of 
the first consumer purchase; Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years 
for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. 
Limited One (1) year Heavy Usage Warranty:
Under heavy usage settings, where a projector’s use includes more than four (4) hours average daily 
usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for 
labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: 
One (1) year warranty for all parts excluding the lamp, one (1) year for labor , and ninety (90) days for 
the original lamp from the date of the first consumer purchase. 
Other regions or countries: Please check with your local dealer or local  ViewSonic office for the 
warranty information.
Lamp warranty subject to terms and conditions, verification and approval.  Applies to manufacturer’s 
installed lamp only.  All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.  Any product on which the serial number has been defaced, modified or removed.
2.  Damage, deterioration, failure, or malfunction resulting from:
  a.   Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, improper 
maintenance, unauthorized product modification, or failure to follow instructions supplied 
with the product.
  b. Operation outside of product specifications.
  c.   Operation of the product for other than the normal intended use or not under normal conditions.  d. Repair or attempted repair by anyone not authorized by ViewSonic.
  e. Any damage of the product due to shipment.
  f. Removal or installation of the product.
  g. Causes external to the product, such as electric power fluctuations or failure.