ViewSonic Pj502 Projector User Manual

							ViewSonic  PJ50238
Phenomena that may easily be mistaken for machine defects
1. Before requesting repair, please check in accordance with the following chart. This oper-
ation sometimes resolves your problem.
If the situation cannot be corrected,
2. The projector’s microprocessor may need to be reset. Please push the Restart switch by
using a cocktail stick or similar and the projector will restart.
3. Some setting may be wrong. Please use the FACTORY RESET function of SERVICE
menu in the OPTION menu to reset all settings to factory default.
Then, if the problem is not removed after maintenance, please contact your dealer or service
company.WARNING
X Never use the projector if abnormal operations such as smoke, strange odor, exces-
sive sound, damaged casing or elements or cables, penetration of liquids or foreign mat-
ter, etc. should occur. In such cases, immediately turn off the power switch and then 
disconnect the power plug from the power outlet After making sure that the smoke or odor 
has stopped, contact your dealer or service company.
Phenomenon Cases not involving a machine defect Reference page
Power does not 
come on.The electrical power cord is not plugged in.
Correctly connect the power cord.Connectiong power supply
The power switch is not set to the on position.
Set the power switch to [ | ] (On).Power on/off
The main power source has been interrupted 
during operation such as by a power outage 
(blackout), etc.
Please turn the power off, and allow the unit to cool 
down at least 20 minutes. After the projector has 
sufficiently cooled down, please turn the power on 
again.Power on/off
Either there is no lamp and/or lamp cover, or 
either of these has not been properly fixed.
Please turn the power off, and allow the unit to cool 
down at least 45 minutes. After the projector has 
sufficiently cooled down, please make confirmation 
of the attachment state of the lamp and lamp cover, 
and then turn the power on again.Lamp 
						

							ViewSonic  PJ50239
NOTE  • Although bright spots or dark spots may appear on the screen, this is a unique char-
acteristic of liquid crystal displays, and such do not constitute or imply a machine defect.
Phenomenon Cases not involving a machine defect Reference page
No pictures are 
displayed.The lens cover is closed.
Remove the lens cover.Part name
Power on/off
The signal cables are not correctly connected.
Correctly connect the connection cables.Connecting your devices
The brightness is adjusted to an extremely low 
level.
Adjust the BRIGHT to a higher level using the 
menu function or the remote control.EASY MENU
PICTURE menu
Colors have a 
faded-out 
appearance, or
Color tone is 
poor.Color settings are not correctly adjusted.
Perform picture adjustments by changing the 
COLOR TINT, COLOR TEMP and/or COLOR 
SPACE settings, using the menu functions.EASY MENU
PICTURE menu
INPUT menu
COLOR SPACE setting is not suitable.
Change the COLOR SPACE setting to AUTO, 
RGB, SMPTE240, REC709 or REC601.INPUT menu
Pictures appear 
dark.The brightness and/or contrast are adjusted to 
an extremely low level.
Adjust the BRIGHT and/or CONTRAST settings to 
a higher level using the menu function.EASY MENU
PICTURE menu
The WHISPER function is working.
Select the NORMAL to the item WHISPER in the 
SETUP menu.EASY MENU
SETUP menu
The lamp is approaching the end of its product 
lifetime.
Replace the lamp.Lamp
Pictures appear 
blurry.Either the focus and/or horizontal phase set-
tings are not properly.
Adjust the focus using the focus ring, and/or H 
PHASE using the menu function.Adjusting the zoom and 
focus IMAGE menu
The lens is dirty or misty.
Clean the lens by referring to the section “Other
care”.Other care 
						

							ViewSonic  PJ50240
Warranty and after-service
If a problem occurs with the equipment, first refer to the “Troubleshooting” and run through 
the suggested checks. If this does not resolve the problem, please contact your dealer or the 
service company. They will tell you what warranty condition is applied.
Specifications
NOTE • This specifications are subject to change without notice.
Item Specification
Product Name Liquid crystal projector
Liquid
Crystal
panelPanel size 1.8 cm (0.7 type)
Drive system TFT active matrix
Pixels 480,000 pixels (800 horizontal x 600 vertical)
Lens Zoom lens F=1.7 ~ 1.9 f=21.8 ~ 26.2 mm
Lamp 165W UHB
Power Supply AC100-120V/2.7A, AC220-240V/1.5A
Power Consumption 240W
Temperature range 5 ~ 35°C (Operating)
Size 297 (W) x 65 (H) x 233 (D) mm (Not including protruding parts)
• Please refer to the following figure.
Weight (mass) 2.45 kg
Ports
Optional 
PartsLamp PRJ-RLC-015
Air filter Please contact your dealer or ViewSonic
Others Please contact your dealer or ViewSonic
RGB ... D-sub 15pin mini x1
COMPONENT VIDEO
Y ........................... RCA x 1
Cb/Pb ................... RCA x 1
Cr/Pr ..................... RCA x 1S-VIDEO ..........S-video x1
VIDEO .................. RCA x1
AUDIO........ Stereo mini x1
Communication port:
CONTROL
.................. D-sub 9 pin x1 
						

							ViewSonic  PJ50241
[unit: mm]  
						

							ViewSonic  PJ50242
Customer Support
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.
Country/
RegionWeb site T = Telephone
F = FAXEmail
United States
Canadawww.viewsonic.com/sup-
port
www.viewsonic.com/sup-
portT: (800) 688-6688
F: (909) 468-1202
T: (800) 688-6688
F: (909) 468-1202service.us@
viewsonic.com
service.ca@
viewsonic.com
United Kingdomwww.viewsoniceurope.com T: 0800 833 648
F: (01293) 643910service.eu@
viewsoniceurope.com
Europe, Middle 
East, Baltic coun-
tries, and North 
Africawww.viewsoniceurope.com Contact your reseller service.eu@
viewsoniceurope.com
Australia and New 
Zealandwww.viewsonic.com.au T: +61 2 9906 6277
F: +61 2 9906 6377service@au.
viewsonic.com
Singapore/ 
Malaysia/Thailandwww.viewsonic.com.sg T: 65 273 4018
F: 65 273 1566service@sg.
viewsonic.com
South Africa/ 
Other countrieswww.viewsonic.com T: 886 2 2246 3456
F: 886 2 8242 3668service@sd.
viewsonic.com
Hong Kongwww.hk.viewsonic.com T: 886 2 2246 3456
F: 886 2 8242 3668service@hk.
viewsonic.com 
						

							ViewSonic  PJ50243
LIMITED WARRANTY
ViewSonic Projector
What the warranty covers:
ViewSonic
® warrants its products to be free from defects in material and workmanship during the warranty period. If 
a product proves to be defective in material or workmanship during the warranty period, ViewSonic will at its sole 
option repair or replace the product with a like product. Replacement product or parts may include remanufactured 
or refurbished parts or components.
How long the warranty is effective:
ViewSonic projectors are warranted for two (2) years for all parts excluding the lamp, three (3) years for all labor, 
and one (1) year for the lamp from the date of the first consumer purchase.
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturers installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or 
failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electric power fluctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specifications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.
3. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support. You will need 
to provide your product’s serial number.
2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) 
your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or 
ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. 
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CON-
TAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PAR-
TICULAR PURPOSE.
Exclusion of damages:
VIEWSONIC’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. 
VIEWSONIC SHALL NOT BE LIABLE FOR:
1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED 
UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS 
OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATION-
SHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
2. ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
3. ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 
Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or conse-
quential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada: 
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact View-
Sonic or your local ViewSonic dealer.
Projector Warranty (V3.0)  Release Date: May 1, 2002 
						

							ViewSonic  PJ50244
Appendix
Power Cord Safety Guidelines
Caution: Use a power cable that is properly grounded. Always use an AC power cord that meets your coun-
try’s safety standard.
AC PLUG CORD PRECAUTIONS FOR THE UNITED KINGDOM
FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY.
IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET THEN THE PLUG 
SHOULD BE CUT OFF AND DISPOSED OF SAFELY.
THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO AN 
APPROPRIATE SOCKET.
If a new plug is to be fitted, please observe the wiring code as shown below.
If in any doubt, please consult a qualified electrician.
WARNING: 
THIS APPLIANCE MUST BE EARTHED.
IMPORTANT
: The wires in this mains lead are coloured in accordance with the following code: 
Green-and-Yellow: Earth
Blue: Neutral
Brown: Live
If the coloured wires of the mains lead of this appliance do not correspond with the coloured markings identify-
ing the terminals in your plug, proceed as follows:
The wire which is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug which is 
marked by the letter E or by the Earth symbol or coloured GREEN or GREEN-AND-YELLOW.
The wire which is coloured BLUE must be connected to the terminal in the plug which is marked with the letter 
N or coloured BLACK. The wire which is coloured BROWN must be connected to the terminal in the plug 
which is marked with the letter L or coloured RED.
IMPORTANT NOTICE CONCERNING POWER CORD SELECTION 
The power cord set for this unit has been enclosed and has been selected according to the country of destina-
tion and must be used to prevent electric shock. Use the following guidelines if it is necessary to replace the 
original cord set, or if the cord set is not enclosed.
The female receptacle of the cord set must meet CEE-22 requirements and may look like (Figure A1 below):
For the United States and Canada
In the United States and Canada the male plug is a NEMA5-15 style (Figure A2), UL Listed, and CSA 
Labeled. For units which are mounted on a desk or table, type SVT cord sets may be used. The cord set must 
be selected according to the current rating for your unit. Please consult the table below for the selection crite-
ria for power cords used in the United States and Canada.
For customers in Canada:
Notice: This Class B digital apparatus complies with Canadian ICES-003.
For European Countries
In Europe you must use a cord set which is appropriate for the receptacles in your country. The cord set is 
HAR-Certified, and a special mark that will appear on the outer sheath, or on the insulation of one of the inner 
conductors.
If you have any questions concerning which proper power cord to use, please consult with the dealer from 
whom you have purchased the product.USA............................ UL
Canada...................... CSA
Germany.................... VDESwitzerland............... SEV
Britain........................ BASE/BS
Cord Type Size of Conductors in Cord Maximum Current Rating of Unit
SJT 18 AWG
16 AWG
14 AWG10 Amps
12 Amps
12 Amps
SVT 18 AWG
17 AWG10 Amps
12 Amps
Figure 1
Figure 2 
						

							ViewSonic  PJ50245
Compliance Information for U.S.A.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to 
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer-
ence in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, 
and if not installed and used in accordance with the instructions, may cause harmful interference to radio 
communications. However, there is no guarantee that interference will not occur in a particular  installation. If 
this equipment does cause harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of 
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Warning
To assure continued FCC compliance, the user must use grounded power supply cord and the provided 
shielded video interface cable with bonded ferrite cores. If a BNC cable is going to be used, use only a 
shielded BNC(5) cable. Also, any unauthorized changes or modifications not expressly approved by the party 
responsible for compliance could void the users authority to operate this device.
Instructions to Users
This equipment complies with the requirements of FCC (Federal Communication Commission) equipment 
provided that the following condition is met. Use the cables which are included with the projector or specified.
Compliance Information for Canada
Notice: This class B digital apparatus complies with Canada ICES-003.
AV I S : Cet appeil numerique de la Classe B conforme a la norme NMB-003 du Canada.
Compliance Information for European Countries
CE Conformity
The device complies with the requirements of the EEC directive 89/336/EEC as amended by 
92/31/EEC and 93/68/EEC Art.5 with regard to “Electromagnetic compatibility,” and 73/23/EEC 
as amended by 93/68/EEC Art.13 with regard to “Safety.”
User Information for all Countries
NOTICE: Use the cables which are included with the projector or specified. 
						

							ViewSonic Corporation