Vidicode Call Recorder Isdn Manual

							 
 
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Use CryptoCard: NoNEXT CHANGE STOP 
The use of the Crypto Card option is discussed in Chapter 6. For now it is 
sufficient to say that the Crypto Card cannot be used in combination with 
compression. The CHANGE option is therefore not available when compression is 
switched on.  
3.5 The Clock  
Clock: Mo 29-03-01 16:48NEXT CHANGE STOP
To set the clock select ‘CHANGE’. The day is set with the telephone keys: 
Sunday is 1, Monday 2, etc.  The telephone keys are also used to edit date and 
time. The 
 and  keys are used to place the cursor in the position that is to 
be changed. Then select ‘STORE’ to confirm, or ‘CANCEL’ to undo the editing. 
Clock: Mo 29-03-01 16:48STORE CANCEL
3.6  Setting the Password 
Password Active: NoNEXT CHANGE STOP
W hen CHANGE is selected the same password should be entered twice. 
Hereafter the password is active. The password is any number you choose with a 
maximum length of 8 numbers in total. 
The password safeguards the access to playing and all settings.  
						

							 
                 
                 Call Recorder ISDN Manual - ©2001 - Vidicode Datacommunicatie BV
  22  If the wrong password is entered 3 times, the access to the recorder is blocked for 
15 minutes, although recording will still be taking place. 
Note: Never activate the password if you are uncertain whether you can 
remember it. The recorder has been very well safeguarded, and if you forget the 
password you will have a big problem. The password is not active at delivery, and 
has been set at 0000. 
Note: The password does not offer total protection. In theory it could be broken. If 
extreme safety measures are needed one should use a Crypto Card.    
3.7  Selecting the Language 
Language: EnglishCHANGE STOP
A selection of languages has been installed. Once you have selected an option 
here configuration is complete. 
3.8 Other Configurations  
The Call Recorder has several service menus with more configurations. The use 
of these should be left to qualified personnel who have studied the service 
manual. If so desired, access to the service menus can be blocked by an 
additional service password. 
  
						

							 
 
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4  Operating the Recorder  
This chapter covers the operation of the recorder and additional options for 
configuring it. 
4.1  Recording Telephone Calls   
The Call Recorder has been designed to record automatically and cannot be 
influenced by the user. This can be tested by starting a telephone call. The 
display will show which line is used, and whether it is an incoming or outgoing 
connection. You might see, for instance: 
Friday 07-12-01 15:313< 8>
The display in this example shows that there is an incoming call on line 3, and  an 
outgoing one on line 8.   If the connection is a speech connection the call will be 
recorded automatically. 
In the case of a data connection, for example a connection from a PC to the 
Internet, the display will show that the line is active, but no recording will be made. 
It will also show that a line is reserved when the handset has been taken off the 
hook, but as long as there is no connection no recording will take place.  
Via service menus it is possible to set the recorder in such a way that failed 
connections and data connections are also registered, albeit without recording in 
the case of a data connection.  This will only be of interest in special applications, 
however. In order to keep the content of the recorder clear, the basic 
configuration has been set not to register failed connections and data 
connections.  
4.2  Recording with the microphone  
The Call Recorder can be used as an audio-recorder at any time, with the same 
high capacity it has when recording telephone calls. Provided a microphone has  
						

							 
                 
                 Call Recorder ISDN Manual - ©2001 - Vidicode Datacommunicatie BV
  24  been connected, the Call Recorder is ready for recording at any time. It does not 
matter if telephone calls are being recorded as well. 
Experience has shown that the Call Recorder is mainly used as an audio-recorder 
in meetings, to facilitate note taking. 
Automatic Volume Control and the Microphone  
An important feature of the Call Recorder is that it will automatically adjust itself to 
a weak signal level. This is asking a lot of the Call Recorder, because sometimes 
the microphone has to cope with a voice speaking right into it, whereas when it is 
recording meetings people may be quite a long distance away. Although the 
automatic volume control of the Call Recorder is extremely good, it is advisable to 
purchase a separate table microphone if the recorder is often used for meetings. 
The quality of recordings via the headset microphone is more than adequate for 
occasional use. In order to record bigger meetings a special microphone system 
is required that can be connected to the microphone port.   
4.2.1 Recording  
Recording is started by simultaneously pressing the Record and Play keys. (
 
and 
). The display will show: 
Recording Microphone!19-08-01 10:59 00:00:53
The time counter can be seen to move during recording. 
Recording is paused by pressing the Play key. W hen the Play key is pressed 
again, recording will continue, while the Stop key stops recording. Next, you can 
indicate whether you want to STORE the recording or DELETE it, by pressing the 
appropriate softkeys. The recorder will give you 60 seconds to decide this in; if 
you do not, the recording will automatically be stored.   
 
Code: __________________STORE 55 DELETE 
						

							 
 
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If the Play key is pressed in this situation, the recording can first be listened to, 
and deleted or stored later. 
It is also possible to type in a code that can later facilitate searching for the 
recording. This code may contain both numeric and alphanumeric symbols . The 
alphanumeric symbols are indicated above the number keys.     
4.3  Searching for and Playing of Telephone Calls 
A Call Recorder will first have to search for a recording before playing it.  
A remarkable property of the Call Recorder is that it can play a recording while 
simultaneously recording up to 8 telephone calls. W hen it is playing you do not 
have to worry about the recording of telephone calls. When you are recording 
from a microphone the situation is different. It is not possible to record from a 
microphone and play a recording at the same time.     
There are various search criteria, and they can be used in a combined search 
request, e.g. all calls in March 2002 with telephone number 0123456789.  
4.3.1  Searching for (Telephone) Recordings 
When  
  is pressed the following text is displayed: 
Playback CallsSEARCH LAST STOP
To listen to the latest recording press the ‘ LAST’ softkey. The recording will be 
played straight away. 
If the ‘SEARCH’ softkey is pressed the display will say: 
Calls from 31-03-01SEARCH LOCAL STOP
The Date Search Key  
						

							 
                 
                 Call Recorder ISDN Manual - ©2001 - Vidicode Datacommunicatie BV
  26  The date can now be changed, either by filling in the exact day, or by typing in a * 
for day, date and year. The following selection, for example, gives you all the 
telephone calls from March 2001:   
Calls from **-03-01SEARCH LOCAL STOP
It is possible to press the ‘SEARCH’ softkey straightaway, or to fill in other search 
criteria, enabling you to continue to the key ‘LOCAL’.  
The LOCAL Search Key 
Do remember when searching that the other search criteria are enabled as well, 
so if you want a search of all the calls by a certain local number the date should 
be filled entirely by wildcards, as shown below:  
Calls from **-**-**SEARCH LOCAL STOP
The ‘LOCAL’ search key refers to the MSN number of the person within your 
house or organisation who has called, as communicated by your own house 
exchange or telephone installation to the public network. It is therefore possible to 
recognize each telephone within a company, so long as it has been programmed 
in the exchange, which is almost always possible.  
The ‘LOCAL’ search key is therefore used to get a picture of all calls by a specific 
phone or group of phones within your company.  
Note: These data are recorded from the line. In practice one is not always certain 
whether the area code is represented on the line. W e advise you to search for 
your own number with wildcards in the following way: * (number). The number 179 
3617400 would be entered as follows: *3617400.  
The REMOTE Search Key 
REMOTE refers to the number selected by the caller. This number is only 
available with outgoing calls.     
						

							 
 
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The ‘REMOTE’ search key can be used to get a picture of all calls in which a 
certain number was selected. It might be interesting to do this for all calls in which 
part of a number, e.g. the country code, was selected. For Germany one would 
key in 0049*, for instance.   
The CONNECT Search Key 
‘CONNECT’ refers to the MSN number of the phone the caller is connected to.  
In an outgoing call this need not be the number that was dialled. This sounds 
strange, but as a rule you dial a main number, whereas the phone that answers 
may have its own number which you can be connected to directly as well.    
In an incoming call ‘CONNECT’ refers to the number that initiated the call.  
The ‘CONNECT’ search key is used when searching for calls with a specific 
person or company. In order to search for a specific caller the complete number is 
entered. This search key can often (but not always) be used to search for calls 
with a particular company, as MSN numbers tend to differ only in the last digits. 
You could for instance search on 079 5124*. There is no guarantee, however, that 
all numbers of a company form such a connecting group. 
The LINE Search Key 
Each S0 bus has 2 lines available, and depending on the way in which your 
telephone exchange has been set up, the line number (1 to 8) may offer useful 
additional information. The line numbers correspond to the numbers on the back-
panel of the recorder. 
The Search Command 
After the relevant search criteria have been entered, the ‘SEARCH’ softkey is 
pressed, and the Call Recorder will compose the selection. 
Important: It is not necessary to use the search criteria. It is a standard feature of 
the recorder to enter the date of today, and ‘wildcards’ for all other search criteria. 
This does imply that if you are searching for all the recordings of a number 
dialled, for instance, the date itself should be filled in as a wildcard.  
The first recording of the selection made will be displayed, as well as the total 
number of recordings found.   
						

							 
                 
                 Call Recorder ISDN Manual - ©2001 - Vidicode Datacommunicatie BV
  28 
31-03-01 08:53 1/416SEARCH INFO STOP
The  and  keys allow you to scroll backwards and forwards in time through 
the selection made, until you have found the recording you want. 
W hen ‘INFO’ is pressed, information about  the connection will be displayed, e.g. 
for an outgoing call from 3617400 to 0795423861 the screen will show: 
3617400 > 795423861BACK
or for an incoming call from 0795423861 to our number 3617400:     
793617400 < 795423861BACK
4.3.2  Playing the recording 
The recording can be played with the  
 key.  
4.3.3  The Function of the Recorder Keys Before and During Playback 
The uses of the recorder keys before and during playing back recordings are: 
 Before playback  Starts playing the selected recording 
 During playback Pauses playback 
 During pause Resumes playback 
    
 Before playback  Selects the next recording in the selection 
of recordings  
						

							 
 
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  During playback  Fast forwarding. This is done with 
increasing speed so that the right place is 
rapidly found even in long recordings 
    
 Before playback  Starts playing the recordings one after the 
other 
  During playback   Starts playing the next recording in the 
selection  
    
 Before playback  Selects the previous recording in the 
selection 
  During playback  Fast rewinding. This is done with increasing 
speed, so that the right place is rapidly 
found even in long recordings 
    
 During playback  Stops playback 
 
The uses of the telephone keys whilst playing back the recordings are: 
 
110 seconds
back2next
message310 seconds
forward 
460 seconds
back5pause660 seconds
forward 
7300
seconds
back89300
seconds
forward  
						

							 
                 
                 Call Recorder ISDN Manual - ©2001 - Vidicode Datacommunicatie BV
  30 
*
30 minutes
back
0
stop
#
30 minutes
forward 
4.4  Searching for and playing microphone recordings 
As with playing call recordings, playing microphone recordings always starts with 
searching for the recording. 
Microphone recordings can also be played while telephone recordings are being 
made.    
There are only two search criteria for microphone recordings, date and code.      
4.4.1  Searching for microphone recordings 
Press the  
 key to indicate you want to play microphone recordings.    The 
display might show:         
Playback Mic.recordsSEARCH LAST STOP
Searching is different from searching for call recordings because there are fewer 
search criteria.    
To listen to the latest recording press the ‘LAST’ softkey. The most recent 
microphone recording will be played.     
If the ‘SEARCH’ softkey is pressed, the display will show:   
Mic.recs from 31-03-01SEARCH CODE STOP
The DATE Search Key