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Trillium Talk To 1032 System Manual

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    							: ! n a one internal and two external party conference. 
    n a three internal party conference. 
    .: 
    To Set Up a Conference - 1 external party, 2 
    internal par-ties 
    When an outside call is already in progress, an 
    internal party may be added to the call; 
    n Press the hold key. 
    n Press and release the hookswitch (a continuous tone 
    is heard). 
    6’ :q 
    m Handsfree Sets may remain on-hook. 
    ‘; , 
    Ensure the microphone indicator is On. 
    Press the speaker key. 
    n Dial the station number of the party to be added to 
    the call. 
    I When the called party answers, press the conference 
    key. 
    n Press the key of the line placed on hold. 
    A three-party conference is established. 
    Any of the parties may leave the conference simply 
    by going on-hook. 
    To Set Up a Conference - 2 external par-ties, 1 
    internal party 
    When an outside call is already established, another 
    external party can be added to the call; 
    n Press the hold key. 
    n Press the lime key of an unused outside line, and dial 
    the second outside party. 
    n When the second outside call is established, press 
    the conference key. 
    w Press the key of the outside line on hold. 
    A three-party conference is now established. 
    During the conference both calls may be placed on hold 
    simply by pressing the hold key. 
    To Recall Both Lines info the Conference 
    1 Press the line key for one of the lines on hold. 
    n Press conference key. 
    n Press the line key for the other line on hold. 
    The conference is now re-established. 
    If during the conference you wish to return to a 
    two-party conversation, press the line key of the 
    outside line you wish to keep. 
    The other line will be dropped automatically. 
    To Set Up a 3 Party Internal Conference 
    When an internal off-hook or handsfree call is 
    already established, a third internal party can be added 
    to the call; 
    n Press the conference key. w Dial the station number of the party to be added. 
    The first two parties are heard through the speaker 
    of the third. 
    n When the called party answers, a three-party 
    conference is established. 
    If the called party does not answer, press the 
    conference key to return to the original two-party 
    call. 
    Any one of the parties may hang up to return to a 
    two-party call. 
    .  Direct Station Calling 
    Direct station calls (intercom calls) can be made 
    directly to other TalkTo stations in the system. 
    To Make ” DirKi Staiion Call 
    n Lift the handset. 
    m f Handsfree Sets may remain on-hook. 
    Ensure the microphone indicator is On. 
    Press the speaker key. 
    n Dial the number of the desired station. 
    One tone burst is heard. 
    1 Make your announcement. 
    Notes: If the internal indicator is On before you start, all 
    intercom paths are busy. If the called party is on another 
    call, you will hear busy tone. Call Announce Units can 
    only receive paging announcements. 
    To Answer 
    a 
    Direct Stalion Call 
    n Press the microphone key to turn the microphone 
    indicator On and speak in the direction of the Set. 
    Note: The Set initiating the internal call must be off-hook 
    or handsfree before your response can be made 
    on-hook. 
    To Answer a Dim.3 Station Call 0%I-loobc 
    n Lift the handset and speak. 
    All Station Paging 
    Allows you to make an announcement to all other 
    Sets simultaneously. The message is preceded at all 
    stations by two tone bursts. 
    Note: If a Call Announce Unit is connected at your 
    location, it may be necessary to turn your Set volume 
    down to prevent feedback (squeal). 
    To Page All Stations 
    n Lift the handset. 
    I+? 
    FE? Handsfree Sets may remain on-hook. 
    Ensure the microphone indicator is On. 
    Press the speaker key. 
    w Dial 50. Two tone bursts are heard at all Sets. 
    n Make the announcement. 
    0  
    						
    							To answer an All Stalioil Page - (Meet Me Answer) 
    n Lift your handset. 
    n Dial* 1. 
    You are now connected to the calling party. 
    External Loudspeaker Paging 
    This feature allows any Set user to make an 
    announcement through a customer-provided external 
    paging system. 
    To Make an Announcement 
    H Lift the handset 
    m Handsfree Sets may remain on-hook. 
    Ensure the microphone indicator is On. 
    Press the speaker key. 
    n Dial 59. A short tone is heard. 
    n Make your announcement. 
    Private Speed Call 
    n JalkJo1032 Sets and Attendant Sets can be 
    programmed by the user, to speed call 17 private 
    numbers, each up to 16 digits in length. On a 
    standard Set each private speed call number is 
    assigned a two-digit code from 00 to 16. On an 
    Attendant Set each private speed call number is 
    assigned to a specific key. 
    Numbers greater than 16 digits in length can be 
    entered and dialed using two access codes or two 
    keys. * 
    Feature access codes for PABX, Centrex, and 
    custom calling features can also be programmed as 
    speed call numbers. 
    Programmirlg (at Standard Sets) 
    Before programming check that the internal indicator is 
    Off. 
    To begin programming private speed call iaumbers 
    n Press the speed key (a continuous tone is heard) 
    H Dial the appropriate two-digit code (00 to 16) 
    n Dial the telephone number to be stored - maximum 
    16 digits. 
    Numbers longer than 16 digits can be entered by 
    programming the excess digits into the next speed 
    call code. I 
    To continue programming, 
    n Press the speed key. 
    n Dial the next two-digit code. 
    n Dial the telephone number to be entered. 
    To stop programming 
    Press the speaker key. 
    Programming (at Attendant Sets) 
    Before programming check that the internal indicator is 
    Off. 
    To begin programming private speed call numbers 
    n Press the speed key (a continuous tone is heard). 
    n Press the desired key on the display (10 to 26). 
    n Dial the telephone number to be stored - maximum 
    16 digits. 
    Numbers longer than 16 digits can be entered by 
    programming the excess digits into the next key. 
    n Fill out the directory card. 
    To continue programming 
    n Press the speed key. 
    n Press the desired key on the Display. 
    n Dial the telephone number to be entered. 
    To stop programming 
    n Press the speaker key. 
    Dialing (at Standard Sets) 
    To 
    dial private numbers on-hook 
    n Press an unused line key. 
    n Press the speed key. 
    n Dial the appropriate two-digit code (00 to 16). 
    H When the call is answered, lift the handset. 
    m Handsfree Sets may remain on-hook provided 
    ‘the microphone indicator is On. 
    w If the call is unanswered, press the speaker key. 
    To dial private numbers off-hook 
    n Lift the handset. 
    H Press an unused line key. 
    W Press the speed key. 
    n Dial the appropriate two-digit code (00 to 16). 
    Dialing (at Attendant Sets) 
    To dial private numbers on-hook 
    n Press an unused line key. 
    W Press the appropriate key on the Display (10 to 26). 
    n When the call is answered, lift the handset. 
    m Handsfree Sets may remain on-hook provided 
    the microphone indicator is On. 
    n If the call is unanswered, press the speaker key. 
    11  
    						
    							To dial private numbers off-hook 
    n Lift the handset. 
    n Press an unused line key. 
    n Press the appropriate key on the Display (10 to 26). 
    Common Speed Call 
    A maximum of 80 telephone numbers, each up to 
    16 digits in length can be programmed as common 
    speed call numbers. Programmed telephone numbers 
    may contain feature access codes for Centrex, PABX 
    and custom calling networks. Long distance telephone 
    numbers can be accessed by all Set users even if Class 
    B toll restrictions are programmed. Numbers are stored 
    using two-digit speed call codes from 20 to 99 inclusive 
    and are programmed from Set number 10. 
    Programming 
    Before programming check that the internal indicator 
    is off. To begin programming a common speed call 
    number from Set number 10: 
    w Press the speed key (a continuous tone is heard). 
    n Dial the appropriate two-digit code (20 to 99). 
    n Dial the number to be programmed (16 digits 
    maximum). 
    n Press-the speed key. 
    n Dial another two-digit code (20 to 99). 
    n Dial another telephone number (16 digits maximum). 
    To slop programming 
    n Press the speaker key. 
    Biasing 
    TQ dial common numbers on-hook 
    n Press an unused line key. 
    n Press the speed key. 
    n Dial the appropriate two-digit access code (20 to 
    99). 
    n When the call is answered lift the handset. 
    LiTi Handsfree Sets may remain on-hook provided 
    the microphone indicator is On. 
    n If the call is unanswered, press the speaker key. 
    To dial common numkrs oi-&hosk 
    n Lift the handset. 
    4 Press an unused line key. 
    n Press the speed key. n Dial the appropriate two-digit access code (20 to 
    99). 
    Room Monitoring 
    You can monitor any room where another TalkTo 
    Set is situated, provided the microphone at the Set to be 
    monitored is On and your microphone is Off. 
    To AcPivaPe Room ivkmitoring 
    n Press the speaker key (a continuous tone is heard). 
    n Dial the number of the Set to be monitored. 
    A single tone is heard at both Sets. 
    n Press your speaker key. 
    Flash/Cancel 
    The flash/cancel key of your Set has been 
    preprogrammed during the installation procedure to 
    function as a calibrated hookswitch flash or a cancel, but 
    not both. 
    Check to see which function your System has been 
    programmed for. The flash/cancel key can not be used 
    on an inside line. 
    Flash simulates the rapid pressing and releasing of the 
    hookswitch and provides access to PABX and custom 
    calling features. 
    Cancel ends an outside call and returns dial tone without 
    hanging up. 
    To use CasibraEed Flash 
    n While on an outside line, press the flash/cancel key 
    once. The preprogrammed flash time is generated 
    automatically. 
    To use Cancel 
    n While on an outside call, press the cancel key once. 
    The call is cut off and dial tone is returned. 
    Do Not Disturb 
    When activated, internal calls will not ring at your 
    Set and the party calling you will hear busy tone. Your 
    Set will still receive outside calls. 
    To Activate Do Not Disturb 
    n Lift the handset. 
    n Dial Jc6. 
    n Replace handset (internal indicator flashes). 
    To cancel Do Not Disturb repeat the above 
    procedure and the internal indicator will turn Off. 
    Music (On Hold and Background) 
    When a music source is connected to the system,  
    						
    							background music is available through the speaker of 
    your Set or through the external paging system (if 
    connected). 
    Calls placed on hold will hear the background music 
    automatically. 
    . 
    n Replace the handset. 
    To turn background music off repeat the above 
    procedure. 
    W Replace the handset. 
    To turn the external music off, repeat the above 
    procedure. 
    Night Transfer 
    The System has been preprogrammed during the 
    installation procedure, so that selected TalkTo 1032 Sets 
    will ring when Night Transfer is activated. 
    ;.. ,. _l,.:. p j;,.lF1... -I‘:- 
    ,“, ;‘El, i? 
    lAi.;;L I/ ~,;-&y!- 
    n Lift the handset at Set number 10. 
    .m Dial Jt9. 
    H Replace the’ handset. 
    n Dial Jc8. 
    n Replace handset. 
    Door Answering (optional) 
    The TalkTo Door Answering feature, when 
    connected, allows one or two doors to be equipped with 
    intercom service. When a visitor presses the Door Module 
    button, distinctive tone ringing will be heard through all 
    Sets, allowing you to determine which module is active. 
    To Answer 8 Boor Call . 
    n Lift the handset. 
    b7 Q Handsfree Sets may remain on-hook provided 
    il the microphone indicator is on. 
    n Press line key “10”. 
    ’ 
    n Speak with the visitor at the door. 
    The visitor at the door answers by speaking in the 
    direction of the Door Module. 
    n To end the conversation, press speaker / hang up 
    To wace a-l lntsrcom Call to Door MockJle Pdumber 
    owe 
    n Lift the handset. 
    ir 
    I3 1 Handsfree Sets may remain on-hook provided 
    the microphone indicator is on. 
    H Press line key “10”. 
    One ringing burst is heard. 
    n At the end of the ringing burst, make your 
    announcement. The called party answers by 
    speaking in the direction of the Door Module. 
    n To end the conversation, press the speaker key. 
    Power Fail Transfer (optional) 
    If your TalkTo System is equipped with the Power 
    Fail Transfer option, regular telephone service is made 
    available through standard telephones during an electrical 
    power failure. 
    You should familiarize yourself with the location of 
    these telephones. Programmed data are maintained 
    during an electrical power failure by a battery situated in 
    the KSU. Full service will be restored to your TalkTo Set 
    automatically when electrical power is restored to the 
    System. 
    Call Announce Unit (optional) 
    The Call Announce Unit allows you to receive 
    paging announcements while busy on another call. See 
    “Direct Station Calling” for operation.  
    						
    							Your Set is equipped with a number of indicator 
    lamps which show the status of your Talk70 1032 
    System. The differences between flashing rates and tones 
    will become clearer as you become more familiar 
    with your Set. 
    The corresponding line is idle and mav be used 
    Call in progress on corresponding line at another Set. 
    The corresponding line is selected at your Set. 
    A call is on hold at another Set. 
    Incoming telephone call or incoming door call. 
    m m m m I 
    A call is on hold at your Set. 
    n n n n n n n we- .I 
    A call is on exclusive hold at your Set. 
    111111111111~1111 
    There is an internal line available. 
    All internal lines are in use. 
    The internal line is in use at your Set. 
    -a; Do Not Disturb is on at your Set. 
    An internal (intercom) call is being made to your Set. m 
    m m m I_ 
    An All Page announcement is in progress, 
    n mmmmmmm1 _ 
    Speed call programming is in progress. 
    11111111114111111 
    Your microphone is off. 
    Off 
    Your microphone is on. 
    On 
    Certain System features are announced by audible tones, 
    Tone heard when handset lifted/speaker key pressed. 
    .- 
    The TalkTo station you have called is busy. 
    An All Page announcement is about to be made. 
    An internal (intercom) call is being made. 
    Someone is calling from Door Module 2. 
    Someone is calling from Door Module 1. 
    Hold recall - there is a call on hold at your Set. 
    An incoming telephone call. 
    A call is being made to Door Module 1. 
    14  
    						
    							Outside Lines IO (9 with Door Answer) 
    TalkTo Stations :. ,32 
    Intercom Speech Paths .3 
    Door Modules ,2 
    Power Fail Transfer .3 Units maximum: 
    1 Unit transfers 4 outside lines to 4 standard telephones. 
    2 Units transfers 8 outside lines to 8 standard telephones. 
    3 Units transfers 10 outside lines to 10 standard telephones. 
    AC Power Requirements 115 Volts-+ 10% @O/60 Hz) 1 Amp max. 
    Paging Output Level ,200 mV rms into 600 ohms 
    Music Input Level .50 mV rms max. 
    C.O. Loop Limit 1500 ohms 
    Station Loop Limit 150 ohms (equivalent to 2000’ 24AWG) All stations are 
    home run wired. 
    Operating Temperature .O”C to 40°C (32°F to 100°F) 
    Relative Humidity ,90 % or less, non-condensing 
    Signaling - Tone KSU Dual Tone Multifrequency (DTMF) 
    - - Rotary/Tone KSU DTMF and Pulses 
    Numbering Plan .Set numbers 10 to 41 (Control Set 10) 
    KSU 
    C.O. lines - RJ21 
    Stations - RJ2 1 (X 4) 
    Door Answer Unit - RJ25 
    Attendant Set - RJ21 
    Power Fail Transfer - 2-pin 
    Sets, Call Announce Units 
    Door Answer Unit 
    Door Answer Module 
    Power Fail Transfer 
    Attendant Set External Paging - mono l/8 inch mini jack 
    Music Input - Mono l/8 inch mini jack 
    RJ14 
    RJ 25 
    2 screw terminals 
    2-pin and RJ 14 
    RJ 14 and RJ 21 
    Design and Specifications subject to change without notice. 
    -. 
    15  
    						
    							This section assists in locating and correcting any 
    faults which may occur during the installation and 
    programming of your Ta/kTp 1032 System. 
    Probable Cause 
    Incorrect wiring. 
    Probable Solution 
    Make sure there are no open or short connections along 
    that run of station wiring. Refer to the station wiring 
    tables in the TalkTo 7032 Installation Guide. 
    Cable disconnected. Check to see that the Set’s modular cord is plugged into 
    the modular jack. 
    Main Distribution Frame connection Ensure that all RJ21 station connectors are properly 
    wired and connected from the main distribution frame to 
    the KSU as outlined in the TalkTo Installation 
    Guide. 
    Static discharge 
    Unplug the Set from its modular jack and plug it back in 
    again. This resets the Set. If the problem persists, unplug 
    the KSU from the electrical outlet and plug it back in 
    again. This resets the KSU. 
    No electrical power to the KSU Plug the KSU into a grounded, unswitched 115 Vat 
    electrical outlet. 
    KSU is not in operational mode. 
    Place the KSU into operation by following the Feature 
    (KSU Status lamp not flashing) 
    Programming section of this manual. 
    Probable Cause 
    Probable Solution 
    16 Incorrect KSU. Make sure you do not have a Tone KSU connected to 
    rotary lines. 
    Incorrect Rotary/Tone KSU programming. Ensure that each rotary line is programmed for rotary 
    dialing. See the Feature Programming section of this 
    manual under access code 050. 
    Make sure the make/break ratio and pulse rate are 
    properly set for your rotary telephone network. See the 
    Feature Programming section of this manual under 
    access code 020. 
    Ensure that the interdigit pause time is properly set for 
    your rotary telephone network. See the Feature 
    Programming section of this manual under access code 
    030. 
    Call restrictions. Check for. proper outgoing call and toll restriction 
    programming. See the Feature Programming section of 
    this manual under access code 1 JCJC.  
    						
    							i 
    . 
    i 
    . . 
    Probable Cause 
    Faulty telephone line connection to the KSU. 
    Probable Solution 
    Ensure that the RJ21 telephone line connector is properly 
    wired and firmly connected to the KSU as outlined in the 
    TalkTo Installation Guide. If the problem persists, 
    report the fault to the telephone company. 
    Probable Cause 
    KSU BATTERY switch is OFF. 
    Probable Solution 
    Set the KSU BATTERY switch to ON and r.epeat the 
    programming steps. 
    The # key was not pressed 
    Make sure the # key is pressed after programming the 
    features. See the Feature Programming section of this 
    manual. 
    Probable Cause 
    Probable Solution 
    Ringing assignment. 
    i Ensure that the Set(s) in question are programmed for 
    ringing. Remember, ringing must be programmed for 
    each line at each Set. See the Feature Programming 
    section of this manual under access code 2*X. 
    Probable Cause 
    Door Answer Unit Connection 
    Probable Solution 
    Make sure the Door Answer Unit is connected to the 
    KSU exactly as outlined in the TalkTo 1032 Installation 
    Guide. Remember, there is a 6-conductor modular cord 
    which must be connected to the KSU. 
    Door Module connection. 
    Ensure that the Door Module is connected to the Door 
    Answer Unit exactly as outlined in the TalkTo 
    Installation Guide. 
    Probable Cause Probable Solution ’ 
    No ringing assignment for line IO. 
    Make sure line IO is programmed for ringing at the 
    required Sets. See the Feature Programming section of 
    this manual under access code 2*cJc. 
    17  
    						
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