Trillium Talk To 1032 System Manual
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: ! n a one internal and two external party conference. n a three internal party conference. .: To Set Up a Conference - 1 external party, 2 internal par-ties When an outside call is already in progress, an internal party may be added to the call; n Press the hold key. n Press and release the hookswitch (a continuous tone is heard). 6’ :q m Handsfree Sets may remain on-hook. ‘; , Ensure the microphone indicator is On. Press the speaker key. n Dial the station number of the party to be added to the call. I When the called party answers, press the conference key. n Press the key of the line placed on hold. A three-party conference is established. Any of the parties may leave the conference simply by going on-hook. To Set Up a Conference - 2 external par-ties, 1 internal party When an outside call is already established, another external party can be added to the call; n Press the hold key. n Press the lime key of an unused outside line, and dial the second outside party. n When the second outside call is established, press the conference key. w Press the key of the outside line on hold. A three-party conference is now established. During the conference both calls may be placed on hold simply by pressing the hold key. To Recall Both Lines info the Conference 1 Press the line key for one of the lines on hold. n Press conference key. n Press the line key for the other line on hold. The conference is now re-established. If during the conference you wish to return to a two-party conversation, press the line key of the outside line you wish to keep. The other line will be dropped automatically. To Set Up a 3 Party Internal Conference When an internal off-hook or handsfree call is already established, a third internal party can be added to the call; n Press the conference key. w Dial the station number of the party to be added. The first two parties are heard through the speaker of the third. n When the called party answers, a three-party conference is established. If the called party does not answer, press the conference key to return to the original two-party call. Any one of the parties may hang up to return to a two-party call. . Direct Station Calling Direct station calls (intercom calls) can be made directly to other TalkTo stations in the system. To Make ” DirKi Staiion Call n Lift the handset. m f Handsfree Sets may remain on-hook. Ensure the microphone indicator is On. Press the speaker key. n Dial the number of the desired station. One tone burst is heard. 1 Make your announcement. Notes: If the internal indicator is On before you start, all intercom paths are busy. If the called party is on another call, you will hear busy tone. Call Announce Units can only receive paging announcements. To Answer a Direct Stalion Call n Press the microphone key to turn the microphone indicator On and speak in the direction of the Set. Note: The Set initiating the internal call must be off-hook or handsfree before your response can be made on-hook. To Answer a Dim.3 Station Call 0%I-loobc n Lift the handset and speak. All Station Paging Allows you to make an announcement to all other Sets simultaneously. The message is preceded at all stations by two tone bursts. Note: If a Call Announce Unit is connected at your location, it may be necessary to turn your Set volume down to prevent feedback (squeal). To Page All Stations n Lift the handset. I+? FE? Handsfree Sets may remain on-hook. Ensure the microphone indicator is On. Press the speaker key. w Dial 50. Two tone bursts are heard at all Sets. n Make the announcement. 0
To answer an All Stalioil Page - (Meet Me Answer) n Lift your handset. n Dial* 1. You are now connected to the calling party. External Loudspeaker Paging This feature allows any Set user to make an announcement through a customer-provided external paging system. To Make an Announcement H Lift the handset m Handsfree Sets may remain on-hook. Ensure the microphone indicator is On. Press the speaker key. n Dial 59. A short tone is heard. n Make your announcement. Private Speed Call n JalkJo1032 Sets and Attendant Sets can be programmed by the user, to speed call 17 private numbers, each up to 16 digits in length. On a standard Set each private speed call number is assigned a two-digit code from 00 to 16. On an Attendant Set each private speed call number is assigned to a specific key. Numbers greater than 16 digits in length can be entered and dialed using two access codes or two keys. * Feature access codes for PABX, Centrex, and custom calling features can also be programmed as speed call numbers. Programmirlg (at Standard Sets) Before programming check that the internal indicator is Off. To begin programming private speed call iaumbers n Press the speed key (a continuous tone is heard) H Dial the appropriate two-digit code (00 to 16) n Dial the telephone number to be stored - maximum 16 digits. Numbers longer than 16 digits can be entered by programming the excess digits into the next speed call code. I To continue programming, n Press the speed key. n Dial the next two-digit code. n Dial the telephone number to be entered. To stop programming Press the speaker key. Programming (at Attendant Sets) Before programming check that the internal indicator is Off. To begin programming private speed call numbers n Press the speed key (a continuous tone is heard). n Press the desired key on the display (10 to 26). n Dial the telephone number to be stored - maximum 16 digits. Numbers longer than 16 digits can be entered by programming the excess digits into the next key. n Fill out the directory card. To continue programming n Press the speed key. n Press the desired key on the Display. n Dial the telephone number to be entered. To stop programming n Press the speaker key. Dialing (at Standard Sets) To dial private numbers on-hook n Press an unused line key. n Press the speed key. n Dial the appropriate two-digit code (00 to 16). H When the call is answered, lift the handset. m Handsfree Sets may remain on-hook provided ‘the microphone indicator is On. w If the call is unanswered, press the speaker key. To dial private numbers off-hook n Lift the handset. H Press an unused line key. W Press the speed key. n Dial the appropriate two-digit code (00 to 16). Dialing (at Attendant Sets) To dial private numbers on-hook n Press an unused line key. W Press the appropriate key on the Display (10 to 26). n When the call is answered, lift the handset. m Handsfree Sets may remain on-hook provided the microphone indicator is On. n If the call is unanswered, press the speaker key. 11
To dial private numbers off-hook n Lift the handset. n Press an unused line key. n Press the appropriate key on the Display (10 to 26). Common Speed Call A maximum of 80 telephone numbers, each up to 16 digits in length can be programmed as common speed call numbers. Programmed telephone numbers may contain feature access codes for Centrex, PABX and custom calling networks. Long distance telephone numbers can be accessed by all Set users even if Class B toll restrictions are programmed. Numbers are stored using two-digit speed call codes from 20 to 99 inclusive and are programmed from Set number 10. Programming Before programming check that the internal indicator is off. To begin programming a common speed call number from Set number 10: w Press the speed key (a continuous tone is heard). n Dial the appropriate two-digit code (20 to 99). n Dial the number to be programmed (16 digits maximum). n Press-the speed key. n Dial another two-digit code (20 to 99). n Dial another telephone number (16 digits maximum). To slop programming n Press the speaker key. Biasing TQ dial common numbers on-hook n Press an unused line key. n Press the speed key. n Dial the appropriate two-digit access code (20 to 99). n When the call is answered lift the handset. LiTi Handsfree Sets may remain on-hook provided the microphone indicator is On. n If the call is unanswered, press the speaker key. To dial common numkrs oi-&hosk n Lift the handset. 4 Press an unused line key. n Press the speed key. n Dial the appropriate two-digit access code (20 to 99). Room Monitoring You can monitor any room where another TalkTo Set is situated, provided the microphone at the Set to be monitored is On and your microphone is Off. To AcPivaPe Room ivkmitoring n Press the speaker key (a continuous tone is heard). n Dial the number of the Set to be monitored. A single tone is heard at both Sets. n Press your speaker key. Flash/Cancel The flash/cancel key of your Set has been preprogrammed during the installation procedure to function as a calibrated hookswitch flash or a cancel, but not both. Check to see which function your System has been programmed for. The flash/cancel key can not be used on an inside line. Flash simulates the rapid pressing and releasing of the hookswitch and provides access to PABX and custom calling features. Cancel ends an outside call and returns dial tone without hanging up. To use CasibraEed Flash n While on an outside line, press the flash/cancel key once. The preprogrammed flash time is generated automatically. To use Cancel n While on an outside call, press the cancel key once. The call is cut off and dial tone is returned. Do Not Disturb When activated, internal calls will not ring at your Set and the party calling you will hear busy tone. Your Set will still receive outside calls. To Activate Do Not Disturb n Lift the handset. n Dial Jc6. n Replace handset (internal indicator flashes). To cancel Do Not Disturb repeat the above procedure and the internal indicator will turn Off. Music (On Hold and Background) When a music source is connected to the system,
background music is available through the speaker of your Set or through the external paging system (if connected). Calls placed on hold will hear the background music automatically. . n Replace the handset. To turn background music off repeat the above procedure. W Replace the handset. To turn the external music off, repeat the above procedure. Night Transfer The System has been preprogrammed during the installation procedure, so that selected TalkTo 1032 Sets will ring when Night Transfer is activated. ;.. ,. _l,.:. p j;,.lF1... -I‘:- ,“, ;‘El, i? lAi.;;L I/ ~,;-&y!- n Lift the handset at Set number 10. .m Dial Jt9. H Replace the’ handset. n Dial Jc8. n Replace handset. Door Answering (optional) The TalkTo Door Answering feature, when connected, allows one or two doors to be equipped with intercom service. When a visitor presses the Door Module button, distinctive tone ringing will be heard through all Sets, allowing you to determine which module is active. To Answer 8 Boor Call . n Lift the handset. b7 Q Handsfree Sets may remain on-hook provided il the microphone indicator is on. n Press line key “10”. ’ n Speak with the visitor at the door. The visitor at the door answers by speaking in the direction of the Door Module. n To end the conversation, press speaker / hang up To wace a-l lntsrcom Call to Door MockJle Pdumber owe n Lift the handset. ir I3 1 Handsfree Sets may remain on-hook provided the microphone indicator is on. H Press line key “10”. One ringing burst is heard. n At the end of the ringing burst, make your announcement. The called party answers by speaking in the direction of the Door Module. n To end the conversation, press the speaker key. Power Fail Transfer (optional) If your TalkTo System is equipped with the Power Fail Transfer option, regular telephone service is made available through standard telephones during an electrical power failure. You should familiarize yourself with the location of these telephones. Programmed data are maintained during an electrical power failure by a battery situated in the KSU. Full service will be restored to your TalkTo Set automatically when electrical power is restored to the System. Call Announce Unit (optional) The Call Announce Unit allows you to receive paging announcements while busy on another call. See “Direct Station Calling” for operation.
Your Set is equipped with a number of indicator lamps which show the status of your Talk70 1032 System. The differences between flashing rates and tones will become clearer as you become more familiar with your Set. The corresponding line is idle and mav be used Call in progress on corresponding line at another Set. The corresponding line is selected at your Set. A call is on hold at another Set. Incoming telephone call or incoming door call. m m m m I A call is on hold at your Set. n n n n n n n we- .I A call is on exclusive hold at your Set. 111111111111~1111 There is an internal line available. All internal lines are in use. The internal line is in use at your Set. -a; Do Not Disturb is on at your Set. An internal (intercom) call is being made to your Set. m m m m I_ An All Page announcement is in progress, n mmmmmmm1 _ Speed call programming is in progress. 11111111114111111 Your microphone is off. Off Your microphone is on. On Certain System features are announced by audible tones, Tone heard when handset lifted/speaker key pressed. .- The TalkTo station you have called is busy. An All Page announcement is about to be made. An internal (intercom) call is being made. Someone is calling from Door Module 2. Someone is calling from Door Module 1. Hold recall - there is a call on hold at your Set. An incoming telephone call. A call is being made to Door Module 1. 14
Outside Lines IO (9 with Door Answer) TalkTo Stations :. ,32 Intercom Speech Paths .3 Door Modules ,2 Power Fail Transfer .3 Units maximum: 1 Unit transfers 4 outside lines to 4 standard telephones. 2 Units transfers 8 outside lines to 8 standard telephones. 3 Units transfers 10 outside lines to 10 standard telephones. AC Power Requirements 115 Volts-+ 10% @O/60 Hz) 1 Amp max. Paging Output Level ,200 mV rms into 600 ohms Music Input Level .50 mV rms max. C.O. Loop Limit 1500 ohms Station Loop Limit 150 ohms (equivalent to 2000’ 24AWG) All stations are home run wired. Operating Temperature .O”C to 40°C (32°F to 100°F) Relative Humidity ,90 % or less, non-condensing Signaling - Tone KSU Dual Tone Multifrequency (DTMF) - - Rotary/Tone KSU DTMF and Pulses Numbering Plan .Set numbers 10 to 41 (Control Set 10) KSU C.O. lines - RJ21 Stations - RJ2 1 (X 4) Door Answer Unit - RJ25 Attendant Set - RJ21 Power Fail Transfer - 2-pin Sets, Call Announce Units Door Answer Unit Door Answer Module Power Fail Transfer Attendant Set External Paging - mono l/8 inch mini jack Music Input - Mono l/8 inch mini jack RJ14 RJ 25 2 screw terminals 2-pin and RJ 14 RJ 14 and RJ 21 Design and Specifications subject to change without notice. -. 15
This section assists in locating and correcting any faults which may occur during the installation and programming of your Ta/kTp 1032 System. Probable Cause Incorrect wiring. Probable Solution Make sure there are no open or short connections along that run of station wiring. Refer to the station wiring tables in the TalkTo 7032 Installation Guide. Cable disconnected. Check to see that the Set’s modular cord is plugged into the modular jack. Main Distribution Frame connection Ensure that all RJ21 station connectors are properly wired and connected from the main distribution frame to the KSU as outlined in the TalkTo Installation Guide. Static discharge Unplug the Set from its modular jack and plug it back in again. This resets the Set. If the problem persists, unplug the KSU from the electrical outlet and plug it back in again. This resets the KSU. No electrical power to the KSU Plug the KSU into a grounded, unswitched 115 Vat electrical outlet. KSU is not in operational mode. Place the KSU into operation by following the Feature (KSU Status lamp not flashing) Programming section of this manual. Probable Cause Probable Solution 16 Incorrect KSU. Make sure you do not have a Tone KSU connected to rotary lines. Incorrect Rotary/Tone KSU programming. Ensure that each rotary line is programmed for rotary dialing. See the Feature Programming section of this manual under access code 050. Make sure the make/break ratio and pulse rate are properly set for your rotary telephone network. See the Feature Programming section of this manual under access code 020. Ensure that the interdigit pause time is properly set for your rotary telephone network. See the Feature Programming section of this manual under access code 030. Call restrictions. Check for. proper outgoing call and toll restriction programming. See the Feature Programming section of this manual under access code 1 JCJC.
i . i . . Probable Cause Faulty telephone line connection to the KSU. Probable Solution Ensure that the RJ21 telephone line connector is properly wired and firmly connected to the KSU as outlined in the TalkTo Installation Guide. If the problem persists, report the fault to the telephone company. Probable Cause KSU BATTERY switch is OFF. Probable Solution Set the KSU BATTERY switch to ON and r.epeat the programming steps. The # key was not pressed Make sure the # key is pressed after programming the features. See the Feature Programming section of this manual. Probable Cause Probable Solution Ringing assignment. i Ensure that the Set(s) in question are programmed for ringing. Remember, ringing must be programmed for each line at each Set. See the Feature Programming section of this manual under access code 2*X. Probable Cause Door Answer Unit Connection Probable Solution Make sure the Door Answer Unit is connected to the KSU exactly as outlined in the TalkTo 1032 Installation Guide. Remember, there is a 6-conductor modular cord which must be connected to the KSU. Door Module connection. Ensure that the Door Module is connected to the Door Answer Unit exactly as outlined in the TalkTo Installation Guide. Probable Cause Probable Solution ’ No ringing assignment for line IO. Make sure line IO is programmed for ringing at the required Sets. See the Feature Programming section of this manual under access code 2*cJc. 17