Trillium Talk To 1032 System Manual
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Page Introduction 2 TalkTolO32 Set Keys .............................. 3 Feature Description ............................... 4 Feature Selection .................................... 5 Feature Programming ............................. 6 System Programming Chart ..................... 7 Power Fail Transfer Installation ................. 8 Operating Instructions Making an Outgoing Call ........ Answering an Incoming Call .... Last Number Redial ............. Call Hold .................. .. Call Transfer .............. .. .. Exclusive Call Hold ............. Line Monitoring ................. Conference Calls ............. Direct Station Calling ............ All Station Paging ....... ...... External Loudspeaker Paging Private Speed Call ............... Common Speed Call ........... Room Monitoring ............... Flash/Cancel ............ ...... Do Not Disturb .................. Music (On Hold & Background) Night Transfer .................. Door Answering (optional) ...... Power Fail Transfer (optional) ... Call Announce Unit (optional) ... 9 9 9 9 ..9 9 9 .9 .I0 .lO .I1 .I1 .I2 .I2 .I2 .I2 .I2 .I3 13 113 .I3 Indicator Lamps ................................... .I4 System Tones ...................................... .I4 Technical Specifications .......................... 15 Troubleshooting ............ ..................... .16 Common Speed Call List (20 to 59) ........... 18 Common Speed Call List (60 to 99) ............ 19 Reprogramming Chart ................... (in pocket)
Congratulations. . . You have now joined the growing Trillium family. You will soon discover the benefits of communicating with the J&Jo 7032 Electronic Key Telephone System. Designed to the most stringent specifications, and built using the latest technology, your JalkJo 1032 System will provide you with years of reliable service. Your JalkJo7032 System has three intercom paths and can accommodate a maximum of 10 outside lines, and up to 32 TalkTo 1032 extensions. Your System Manual contains all the information about the TalkTo 1032 System including sections on installing options, feature selection and programming, and system operation. The Ta/kTo 1032 Installation Guide, included with your system, is designed as a working “blue print” to provide you with the necessary installation information at a glance. Many options are available to further enhance your System; Handsfree (speakerphone) Sets Attendant Sets Call Announce Units Door Answering Power Fail Transfer Set Stand/Wall Mount Brackets. Details of these options can be obtained from your Trillium Authorized Dealer. Instructions for installing the Power Fail Transfer option can be found on page 8.
T You may wish to familiarize yourself with the Set keys before proceeding to the Operating Instructions. Last Number &dial When a line key is accessed the last number redial key will redial the last number dialed. Line Select The ten line select keys are used to access any of the outside lines, unless programmed otherwise. Line select key ten is used to access the Door Answering feature. Conference The conference key is used for setting up three-party conference calls. Flash/Cancel The function of this key is programmable as a calibrated hookswitch flash or cancel, but not both. Flash provides a calibrated hookswitch flash for PABX and Centrex applications, or to your telephone exchange to access custom calling features. Cancel used to cancel external calls and return dial tone without hanging up the handset. Hold Outside calls are put on hold, or exclusive hold by pressing -the hold key. Speed The speed key is used during the programming and dialing of private and common speed call numbers. Speaker Used to turn the Set speaker on and off and to terminate a handsfree call. Microphone Used to turn the microphone on and off. Ringer Volume Control Situated on the upper left side of the Set, controls the volume of the tone ringer. Speaker Volume Control Situated on the left side of the Set, controls the volume of the sound at the speaker. Handsfree If the model number of your Set is 90-0123, it is equipped for your convenience with the handsfree speakerphone option. This allows you to make and receive calls completely handsfree, providing the microphone and speaker are turned on. Ringer Volume Line Select Microphone Speaker Speaker Volume r Hold Conference Flash/Cancel Speed Redial la/&To 1032 Set Layout
Select a value for each feature. Note: Values that appear in green have been preset at the factory to make your TalkTo 1032 System compatible with most North American telephone networks. -.~-_l-._ll----. - .__. __.._s_--_-- _.- -.-. ---.. . __-. ---.-_,- ..-. ..-. .-.-. - -.-_ -- Hold Recall - Time between placing a call on hold and receiving the first reminder tone telling you that the call is still on hold. --.--.__--__~-__I” ._I.-II..I”. .~--.--. - ..-- ___I .__- -._,-_._ __.. ..---_ ---.x.-. Tone Duration - This feature determines the tone duration of each tone dialed. Flash/Cancel - Determines the function of the flash/cancel key, either a calibrated hookswitch flash or a cancel; ‘Flash’ simulates the rapid pressing and releasing of the hookswitch and provides access to PABX and custom calling features. ‘Cancel’ ends a call and returns dial tone without replacing the handset. - ---.-__ _- ._ - .--.__ .__., __^__-.._ --_---- --_ I. .-_.---- 0 ..P Make/Break Ratio - This feature determines the on/off ratio of the pulses for rotary dialing. -__-___ __-.- ---~~~ .--_--~~.~~..._-.- ~~~----- ^ --- -- .- .~. .-----------, ,. _ $$$ Pulse Rate - This feature determines the speed at which pulses are rotary dialed out. I __.I__._.__. _._-, “__._._. .._.--.-..~ . ..- ---.. a Interdigit Pause - This feature determines the time between dialed digits. Flash/Cancel Time - Sets the time period of the flash or cancel signal. Pause on Number - Used when the System is connected to a PABX which requires a short time delay for a second dial tone after dialing an outside line code. ---~--l_.--.l~l--.-.--..___-... _~ _-- .-.... --_-.- -- -...-- _ 62 * Pulse/Tone - Determines the type of dialing to take place for each line. Pulse simulates the type of dialing from a rotary phone while Tone simulates the type of dialing from a tone phone. _.__-_” ______._. __.__ ---.--.. ..-.--.... - .-... ~---..---. Telephone/PABX Line - Lets the System know which kind(s) of incoming lines it is connected to either telephone or PABX lines or a combination of both. Note: Centrex lines are considered as PABX lines. Incoming calls Only (By Line) - Any line(s) can be programmed to receive incoming calls only. This feature applies to all Sets in the System. Outgoing Call/Toll Restriction (By Station) - Each station can be programmed to disallow outgoing and toll calls. There are three restriction classes; Class A There are no restrictions on making outgoing calls. Class B Dialing the digit 0 or 1 will automatically restrict a call or dialing more than 7 digits will automatically restrict a call. Class C Dialing an outside line code will automatically restrict a call. __--... -.-.-_--- ..-. .-- -... . Night Transfer Ringing - Allows ringing to be assigned to selected stations at night, If used, it must be selected for at least one station. -- --.-.-.-- _--...- ..__ I”_. -.-. ~. Private Line - Assigns line 1 to a designated Set as a private line. When selected, other Sets will not have access to line 1. _..__..__ _.--__ ._--__. _ _ _ ._____.-___ -__ I _,_. --__.- -_.II_. .~ ~.~-.-- .._.--_- _. _-_--I- .-. Flexible Ringing - Each outside line can be programmed to ring at all stations or at selected stations throughout the System. 0 The small rotary telephone dial symbol indicates features which apply to the Rotary/Tone KSU only.
Hold Recall Time . Tone Duration Flash/Cancel 0 Make/Break Ratio -____- ..___II__.__- a Pulse Rate _- .~.~ .-. _-- - _..--- _ -.-_ .---.-.. _ __-_-- .,-__. alnterdigit Pause ---.-__. - .---- -.-_~.---..l---.l_l_l--l_l^_ Flash/Cancel Time ._ ..__ -_-__ __.._-- .-.--- _. ._.-.-_ ___._ __.._ _~ ..I Pause on Number -.-_.-.... ___ -.-._ -----_-._~~..-.-____ ‘;~ >;,.;8“‘~ -1 ;: ?‘I, ,:&;” I .ti.,;j or PABX(P)(By Line: -- . . ._---- -- ~~- Incoming Calls Only (By Line) - - . ..-. ..- --- .____._._ __.. ~.. __. Toll Restriction (By Station) (** represents the station number) f Night Transfer (By Station) ._ -- .-... .-. . ----~ __ _--- ..__ ^.__~ ._,.____- r___ __ Private Line ‘Ringing Assignment (by Stn/Line) 010 020 030 040 050 060 070 1** 1 min- 2min- 3min- Kl0 FkxeUU- 55 ms s5 KG- (ms is millisecond) .--__I ;:“;z] c;p - ,- Cancel- 33%-M%- ‘iil,qx~ 2Opps (pps is pulses per second) -j q&&q a /I- 800ms 700ms 500ms -I_ Id.‘JLtUk:- -I.’ ), 500ms/ 1 OOOms 3000ms Number 7- 8- 9- 0, GV0 Rwse- - Line I- 2-3-4-m5,6-7,8-g-10- Line I- 2-3-4-5-6-7,8-g-10- -.“--- XISS GhlI B or C 1 O- 1 l_ 12- 13- 14- 15- 16- 17- 18- 19- 20- 21- 23 23- 24s 25- 26- 27- 28- 29- 30- 31- 33 33, 34- 35- 36- 37- 38,39- 40- 41- ,-:y j-&qj?&$ Yes Transfer lo- 1 l- 12- 13- 14- 15- 16- 17- 18- 19- 20s 21- 23 23- 24- 25, 26-27-28-29-30,31-3333- 34- 35- 36- 37- 38- 39- 40- 41, Yes at Station- Yes . . StnlLine 5
Now that you have selected your System features it is time to actually enter the information into the KSU memory. Remember, certain features, the ones in green type, have been preselected to make your system compatible with most North American telephone networks. This means that it may only be necessary to change certain features to meet your personal requirements.’ STEP 1) Programming the Factory Preset Features I Go to the Key Service Unit (KSU) - the STATUS lamp should be flashing. I Set the BATTERY switch to ON (using the tip of a pen). I Set PROGRAM switches 1 and 2 to ON. (Switch number 3 is not used) I Press the RESET button - the STATUC lamp will turn OFF. You havenowprogrammed your System with the factory preset features; you may proceed to step 2 and program features to meet your needs or proceed to step 3 and put the system into operation. STEP 2) Programming Features Each feature is represented by a three-digit number known as an Access Code. This access code is listed beside the name of the feature. When the access code is dialed at station 10 you will be able to program the feature to meet your needs by turning the indicator lamps either On or Off as specified. (There is a slight delay from the time a key is pressed until the indicator lamp changes). Access codes can be dialed in any order. Set PROGRAM switch 2 to ON. Ensure PROGRAM switch 1 is in the OFF position. Press the RESET button. At Station IO, press the Jc key - the internal indicator lamp will turn ON indicating the system is ready to be programmed. Use the System Programming Chart to determine the access code and the correct indicator lamp combination; Line Indicator lamps are turned ON and OFF by pressing the corresponding line key; the Mic Indicator lamp is turned On and Off by pressing the hold key. When finished with the System Programming Chart, press the # key: all indicator lamps will turn OFF. Note: If a power failure occurs during programming, repeat all of step 2. STEP 3) Putting the System into Operation n At the KSU, set PROGRAM switch 1 and 2 to OFF. n Press the RESET button - the STATUS lamp will begin to flash after a few seconds indicating system operation. Your TalkTo System is now ready to use. See the section entitled Operating Instructions for speed call programming and operating instructions. Reprogramming or Checking Features To reprogram or check features at any time, repeat steps 2 and 3. (There is a reprogramming form in the back of this manual).
Hold Recall Time ’ Tone Duration 010 ~~-----___-=-~_ Flash/Cancel 0 Make/Break Ratio --~__- __---_ _ 0 Pulse Rate ---. _.__._ ___--.__ cQ Interdigit Pause 020 i.~~-.-~~~-~~ _ Flash Time OR Cancel Time 030 _..--.--__ -____ Pause on Number 040 _-~----... ____ -._I_.._- - - Q 8” Pulse/Tone (by line) 050 I ;~-~ _ _-___. Telephone/PABX (by line) 060 __I____ “_---- Incoming Calls Only 070 -- I ;1fgQ Jca*T Off 800 ms on 700 ms Off 500 ms on ..- 250 fj-j)iiiQ 500 ms 1000 ms 3000 ms 7 on 8 Off 9 Off 0 Off iy/Q po;J$$e Off 7 ‘i !‘i>E Off Pulse on =rd!ipCmne off PABX on ___-- [?jO Off Yes on G-i on - Off on - Off on - Off Off on on Off Off Off on Off The following features are programmable for each station, therefore you must dial the station number as part of the access code. (** is the station number) --- -.---.._-.- _-- .--_- .._ -___c_~~ .-.-- Toll Restriction I** ~&V&~ JLJ Class B Class C _--.-. -II_.____~_ Night Transfer No - Yes Private Line No (only one station) c_q___ Ringing Assignment 2** lifer off off off off off off off off off off Yes I I on on on I on on on on on on on Return 10 step 2 and continue. 7
- Information on installing the main system components is covered in the TalkTo 1032 Installation Guide included with the key service unit. transfer 8 lines to 8 telephones; one PFT will transfer 4 lines to 4 telephones. Make the appropriate connections as shown on the PFT installation diagram. I This section deals with the installation of the Power Note: In the event of an electrical power failure it is Fail Transfer option. The Power Fail Transfer (PFT) unit possible to maintain full system operation by means of a will transfer telephone lines to customer provided battery backup supply. For more information on battery standard telephones in the event of a power failure; three backup supplies, see Trillium’s Technical Update PFTs will transfer 10 lines to 10 telephones; two PFTs will “85/06” or contact your nearest authorized dealer. Ir wming Telephone Lines I Female 50-Pin-to-Modular Adapter c - 2%Pair Cablt 50.Pin-to-Modular Adauler 2 MOD V SM 612 I)To KSU Jack 4-Conductor Modular-to-Modular Cables (not supplied II II It ! Standard Telept to Match Phone y Service ! i.e.: Tone or Ro I One Phone per Special Cables Supplied with Each PFT CNK - To KSU Plug Labeled COlllO Note: If a line is not being connected to a PFT, bridge CNJ-1” N/C N’clal T4T Female TalkTo 7U32 Power Fail Transfer Installation 3
The small “hand” symbol represents an instruction option for the model 90-0123 Handsfree Set. Making an Outgoing Call Each TalkTo 7032 Set user has access to each of the ten outside lines (unless programmed otherwise) by pressing a line select key. If a line indicator lamp is On, that line is in use. On-~-lool~ Dialing (with the handset in the cradle) n Press the line key of an unused outside line. n Dial the telephone number. n When the call is answered, lift the handset. I- t:i 11). j ~ ‘! ii! Handsfree Sets may remain on-hook provided the microphone indicator is On. n If the call is unanswered, press the speaker key. o~~~~-i~osl; Diaiing (Ln.iEkh ehe handsel liAed) n Lift the handset. n Press the line key of an unused outside line. n Dial the telephone number. Answering an Incoming Call -1 ‘a Answer- ai7 hxming Call n Lift the handset. ; ,t’ij Handsfree Sets may remain on-hook provided the microphone indicator is On. w Press the appropriate line key. Last Number Redial The last number dialed at your Set is automatically saved and can be redialed on any line, either with the handset on-hook or off-hook. m+1690E( Dialiq-J n Press the line key of an unused outside line. I Press the redial key. n When the call is answered, lift the handset. Handsfree Sets may remain on-hook provided the microphone indicator is On. OM-I-IQ& Dialjng n Lift the handset. n Press the line key of an unused outside line. n Press the redial key. Call Hold I-0 1’6ace ai? cJJ~,si& Call 012 /-l&i n Press the hold key (line indicator flashes). The handset may be placed on-hook. To Retrieve the Call at Any Set n Lift the handset. m Handsfree Sets may remain on-hook provided the microphone indicator is On. n Press the appropriate line key. Call Transfer To Transfer a Call to Another Set n Press the hold key (line indicator flashes). n Press and release the hook&itch (a continuous tone is heard). lT!il Handsfree Sets may remain on-hook. Ensure the microphone indicator is On. Press the speaker key. n Dial the number of the desired station (one tone burst is heard) and announce which line the call is on. H If the called party is not available, press the key of the line on hold to retrieve the call. Exclusive Call Hold Exclusive Call Hold allows the call to be retrieved only at the Set which placed the call on Exclusive Hold. To Place a Call on Exclusive Weld n Press the hold key twice (line indicator flashes quickly). The handset may be placed on-hook. T0 Retrieve a Call on Exclusive Hold n Lift the handset. m Handsfree Sets may remain on-hook provided the microphone indicator is On. n Press the appropriate line key. Line Monitoring If you are put on hold during an outside call you can monitor the outside line through the speaker while you are waiting. 0 Press the speaker key. Audio from the outside line is now heard through the speaker. n Replace the handset. When you hear the caller return, lift the handset and continue the call., Conference Calls An external or an internal call may be added to an existing call to form: n a one external and two internal party conference. 9