Toshiba W-528 Manual
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31 ADDITIONAL INFORMATION No power. • The power cord is not plugged in. – Plug the power cord into the outlet firmly. Although the power is on, the VCRwill not work. • There is no cassette. – Load a cassette. (page 19) The clock does not work. • There has been a power failure. – Reset the clock. (page 16) The timer does not work properly. • The time is incorrect. – Set the clock correctly. (page 16) The picture does not appear on theTV screen. • The video channel or video input mode is not set correctly. – Set the TV channel to the video channel (3 or 4) or set the video input mode on the TV. (page 12) • The TV signal is weak. – Adjust the antenna direction or use an optional antenna booster. • The power cord is not plugged in. – Plug the power cord into the outlet firmly. The picture does not appear on the TV screen during recording and playback. • The video channel or VCR mode is not set correctly. – Press TV/VCR to select the VCR mode and set the TV channel to 3 or 4. (pages 12, 25) The VCR does not record. • The loaded cassette has no safety tab. – Use a cassette with a safety tab or cover the hole with adhesive tape. (page 19) The playback picture is poor. • Tracking is not set appropriately. – Adjust the tracking manually. (page 20) • The video heads are dirty. – Clean the video heads with a commercially available cleaning tape. The desired sound is not heard, suchas SAP, stereo, or regular sound. • Setting of sounds is not correct. – Select a desired sound using A.SELECT.(page 29) Noise is present in the Hi-Fi soundbeing played. • Tracking is not set appropriately. – Adjust the tracking manually. (page 20) The timer recording function doesnot work. • There is an error in programming. – Reset the timer recording program. (page 28) • There is no cassette in the VCR. – Load a cassette with the safety tab attached. (page 19) • The cassette does not have the safety tab. – Use another cassette with a safety tab or cover the hole with adhesive tape. (page 19) • The timer indicator is not displayed. – Press both TIMER simultaneously. (page 27) • There has been a power failure. – Reset the clock. (page 16) ADDITIONAL INFORMATION Before Calling Service Personnel Check the following symptoms before requesting servicing. W-528 522 422 eng (30-36)2/28/02, 2:33 PM 31
32 The remote control does not workproperly. • The batteries are exhausted. – Replace all batteries. (page 11) • The remote control is operated beyond the operating range. – Make sure the remote control is within 30 ° of the remote sensor on the VCR. (page 11) • Too far from the VCR. – Use the remote control within 7 m from the front of the VCR. (page 11) • An obstacle may be in the way of the operation. – Remove the obstacle. • The operating mode of the remote control is not set correctly. – Press VCR or TV depending on the equipment you want to operate. (pages 15, 30) The cassette is ejected immediatelyafter it is loaded. • The cassette was inserted with the label side not paralleling the compartment. – Reload it carefully. (page 19) The cassette does not go into thecassette compartment. • There is already a cassette in the VCR. – Eject the cassette and reload the new one. (page 19) W-528 522 422 eng (30-36)2/28/02, 2:33 PM 32
33 ADDITIONAL INFORMATION Accessories Antenna cable ....................................... 1 Remote control ..................................... 1 Batteries (AA) .................................... 2 Designs and specifications are subject to change without notice. Power Supply: 120 V AC, 60 Hz Power consumption: 18 W (for W-528/W-522 only) 16 W (for W-422 only) External dimensions:360 x 94 x 252mm (W.H.D.) Mass:3.0 kg Channels received:VHF: Channels 2–13 UHF: Channels 14–69 CATV: Channels A7-A1,A-CCC, 66-125 Antenna input/output terminals:UHF/VHF: 75 Ω F type connector Signal system:Standard NTSC Recording/Playback system:Recording: VHS format (SP, SLP) Playback: VHS format (SP, LP, SLP) Cassette:Video cassette with mark Tape speed:SLP: 11.1 mm/s, SP: 33.4 mm/s Video recording/playback time:SLP: 480 minutes, SP: 160 minutes (When T-160 video cassette is used.) Fast forward/rewind time:Within approx. 60 s (When T-120 video cassette is used.) Video input:1 V (p-p), 75 Ω, unbalanced, negative sync., pin jack Video output:1 V (p-p), 75 Ω, unbalanced, negative sync., pin jack Audio input:Line input: 308 mV (rms), more than 47 kΩ, pin jack Audio output:Line output: 308 mV (rms), less than 4.7 kΩ, pin jack Audio frequency range (Hi-Fi):20 Hz – 20 kHz ( W-528/W-522 ) Audio dynamic range ( Hi-Fi):68 dB ( W-528/W-522 ) Utilization conditions:Temperature: 5°C to 40°C Humidity: less than RH 80% Specifications W-528 522 422 eng (30-36)2/28/02, 2:33 PM 33
35 ADDITIONAL INFORMATION LIMITED WARRANTY TOSHIBA VIDEO CASSETTE RECORDER Toshiba America Consumer Products, Inc. (“TACP”) and Toshiba Hawaii Inc. (“THI”) make the following limited warranties. These limited warranties extend to the original consumer purchaser or any person receiving this set as a gift from the original consumer purchaser and to no other purchaser or transferee. Limited Ninety (90) Day Warranty TACP/THI warrant this product against defects in materials or workmanship for a period of ninety days after the date of original retail purchase. During this period, TACP/THI will repair a defective product or part, without charge to you. You must deliver the entire product to a TACP/THI Authorized Service Station. You are responsible for all transportation and insurance charges for the set to and from the Authorized Service Station. Limited One (1) Year Warranty TACP/THI further warrant the parts in this product against defects in materials or workmanship for a period of one (1) year after the date of original retail purchase. During this period, TACP/THI will replace a defective part without charge to you, except that if a defective part is replaced after ninety (90) days from the date of the original retail purchase, you pay labor charges involved in the replacement. You must also deliver the entire product to a TACP/THI Authorized Service Station. You are responsible for all transportation and insurance charges for the set to and from the Authorized Service Station. Rental Units The warranty for rental units begin with the first rental or thirty (30) days from the date of shipment to the rental firm, whichever comes first. Commercial Units Products sold and used for commercial use have a limited ninety (90) day warranty for all parts and labor. Owner’s Manual and Demographic Card You should read the owner’s manual thoroughly before operating this product. You should complete and mail the enclosed Demographic card within ten (10) days after you, or the person who has given you this product as a gift, purchased this product. This is one way to enable TACP/THI to provide you with better customer service and improved products. Failure to return the card will not affect your rights under this warranty.Your Responsibility The above warranties are subject to the following conditions: (1) You must retain your bill of sale or provide other proof of purchase. (2) You must notify an Authorized TACP/THI Service Station within thirty (30) days after you discover a defective product or part. (3) All warranty servicing of this product must be made by an Authorized TACP/THI Service Station. (4) These warranties are effective only if the product is purchased and operated in the U.S.A or Puerto Rico. (5) Labor service charges for set installation. Set up, adjustment of customer controls and installation of repair or antenna systems are not covered by this warranty. Reception problems caused by inadequate antenna systems are your responsibility. (6) Warranties extend only to defects in materials or workmanship as limited above and do not extend to any product or parts which have been lost or discarded by you or to damage to products or parts caused by misuse, accident, damage caused by Acts of God, such as lightning or fluctuations in electric power, improper installation, improper maintenance or use in violation of instructions furnished by us; or to units which have been altered or modified without authorization of TACP/ THI or to damage to products or parts there of which have had the serial number removed, altered, defaced or rendered illegible. (7) At you option, after the warranty period has expired in the U.S.A. Call (800)-631-3811 to receive information concerning an exchange price. Payment must be enclosed with the product in the form of a certified check or money order and forward your product to: Toshiba America Consumer Products Inc. Returns Center 1420C Toshiba Dr. Lebanon, TN 37087 (8) Upon receipt we will, at our option, replace your unit with a new or refurbished unit of equal value. Features may not be identical to your original product. (9) Physically damaged units are not acceptable for repair or exchange in or out of warranty and will be returned as received. W-528 522 422 eng (30-36)2/28/02, 2:33 PM 35
36 How to Obtain Warranty Service (1)Refer to the troubleshooting guide in your owners manual. This check list may solve your problem. (2)Call the TACP toll free number 800-631-3811 within (30) days after you find a defective product or part. (3)Arrange for the delivery of the product to the Authorized TACP/THI Service Station. Products shipped to the Service Station must be insured and safely and securely packed, preferably in the original shipping carton, and a letter explaining the defect and also a copy of the bill of sale or other proof of purchase must be enclosed. In the Continental United States contact:In Hawaii contact Toshiba Hawaii 327 Kamakee Street, Honolulu, HA 96814 (808)-591-8377 All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular purpose, are expressly limited to the duration of the limited warranties set forth above. With the exception of any warranties implied by state law as hereby limited, the foregoing warranty is exclusive and in lieu of all other warranties, guarantees, agreements and similar obligations of manufacturer or seller with respect to the repair or replacement of any parts. In no event shall TACP/THI be liable for consequential or incidental damages. No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The time within action must be commenced to enforce any obligation of TACP/THI arising under the warranty or under any statute, or law of the United States or any state thereof, is hereby limited to ninety (90) days from the date you discover or should have discovered the defect. This limitation does not apply to implied warranties arising under state law. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. Some states do not allow limitation on how long an implied warranty lasts, when an action may be brought or the exclusion or limitation of incidental or consequential damages, so the above provisions may not apply to you. ATTENTION CANADIAN CONSUMERS: Canadian consumers are requested to complete the special Canadian “Warranty Registration Form” enclosed and forward this completed form with a copy of bill of sale to TOSHIBA OF CANADA to “Register and Validate” their warranty. Product must be purchased from an Authorized Canadian Dealer. Products purchased in the U.S.A and used in Canada are not covered by these warranties. IMPORTANT: PACKING AND SHIPPING INSTRUCTION When you send the product to a Service Station, you should use the original carton box and packing material, then insert the original carton box containing the unite into another carton, using more packing material. Printed in Indonesia LIMITED WARRANTY (continued) AC68-01704A (Rev.01) Toll Free 800-631-3811 W-528 522 422 eng (30-36)2/28/02, 2:33 PM 36