Toshiba Tec Bev4g Manual

							
PRINTED IN JAPAN 
 
TOSHIBA Thermal Printer 
B-EV4 SERIES 
 
Document No. EO18-33025 
 
Original  Nov, 2008 
(Revised ) 
 
 
Printer Manual
This manual includes the contents of the  Product Description, and Maintenance Manual.   
						

							
EO18-33025 
(Revision Date: Mar. 27, 2009)
 
TABLE OF CONTENTS 
 
  Page 
1. OUTLINE------------------------------------------------------------------------\
------------------------------------- 1- 1 
  1.1  Features of the B-EV4D/EV4T ------------------------------------------------------------------------\
-- 1- 1 
    1.1.1  Front View ------------------------------------------------------------------------\
------------------ 1- 1 
    1.1.2  Rear View ------------------------------------------------------------------------\
------------------ 1- 1 
    1.1.3  Interior View------------------------------------------------------------------------\
---------------- 1- 2  
  1.2  Indications of the Model Name ------------------------------------------------------------------------\
- 1- 4 
  1.3  Basic Specifications ------------------------------------------------------------------------\
--------------- 1- 5 
  1.4  Key and LED ------------------------------------------------------------------------\
------------------------ 1- 8 
  1.5  Supply Specifications ------------------------------------------------------------------------\
------------- 1- 9 
    1.5.1 Media Type------------------------------------------------------------------------\
----------------- 1- 9 
      1.5.2  Detection Area of the Transmissive Sensor ---------------------------------------------- 1-10 
    1.5.3 Detection Area of  the Reflective Sensor --------------------------------------------------- 1-10 
    1.5.4 Ribbon ------------------------------------------------------------------------\
---------------------- 1-11  
2.  ELECTRONIC SPECIFICATIONS ------------------------------------------------------------------------\
---- 2- 1 
  2.1  Block Diagram ------------------------------------------------------------------------\
---------------------- 2- 1 
  2.2  Main PC Board Layout ------------------------------------------------------------------------\
------------ 2- 2 
  2.3  Description of the MAIN PC Board -------------------------------------------------------------------- 2- 3 
3.  REPLACING THE IMPORTANT PARTS ------------------------------------------------------------------- 3- 1 
  3.1  Replacing the Top Cover ------------------------------------------------------------------------\
--------- 3- 2 
    3.1.1  B-EV4T model ------------------------------------------------------------------------\
------------- 3- 2 
   3.1.2 B-EV4D model ------------------------------------------------------------------------\
------------ 3 -3 
  3.2  Replacing the Lower Cover ------------------------------------------------------------------------\
------ 3- 6 
  3.3  Replacing the Main PC Board ------------------------------------------------------------------------\
-- 3- 7 
  3.4  Replacing the Platen Ass’y ------------------------------------------------------------------------\
------ 3- 9 
  3.5  Replacing the Print Head Ass’y------------------------------------------------------------------------\
 3-10 
   3.5.1 B-EV4T model ------------------------------------------------------------------------\
------------ 3-10 
   3.5.2 B-EV4D model ------------------------------------------------------------------------\
----------- 3-12 
  3.6  Replacing the Stepping Motor ------------------------------------------------------------------------\
- 3-15 
  3.7  Replacing the Gear Cover ------------------------------------------------------------------------\
------ 3-17 
  3.8  Replacing the Feed Button PC Board---------------------------------------------------------------- 3-19 
  3.9  Replacing the Cover Open Sensor ------------------------------------------------------------------- 3-20 
  3.10  Replacing the Ribbon Sensor ------------------------------------------------------------------------\
-- 3-21 
  3.11  Replacing the Bl ack Mark Sensor--------------------------------------------------------------------- 3-22 
  3.12  Replacing the Feed Gap Sensor (Lower) ----------------------------------------------------------- 3-24 
  3.13  Replacing the Feed Gap Sensor (Upper) ----------------------------------------------------------- 3-26 
4.  TROUBLESHOOTING ------------------------------------------------------------------------\
------------------- 4- 1 
  4.1  LED Status ------------------------------------------------------------------------\
--------------------------- 4- 1 
  4.2  Print Quality------------------------------------------------------------------------\
-------------------------- 4- 2 
5. MAINTENANCE------------------------------------------------------------------------\
---------------------------- 5- 1 
6.  FIRMWARE DOWNLOAD MODE ------------------------------------------------------------------------\
----- 6- 1 
 
 
 
 
CAUTION! 
1.  This manual may not be copied in whole or in part without prior written permission of TOSHIBA  TEC. 
2.  The contents of this manual may be changed without notification.  
Copyright © 2008 
by TOSHIBA TEC CORPORATION 
All Rights Reserved 
570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN  
						

							
1. OUTLINE EO18-33025 
  1.1 Feature of the B-EV4D/EV4T
 
1-1 
1. OUTLINE 
1.1 Feature of the B-EV4D/EV4T 
1.1.1 Front View 
(1) B-EV4D 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(2) B-EV4T 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FEED Button
Media Outlet
STATUS Lamp 
Media View Window 
Top Cover Release Button
SD Card Slot
FEED Button
Media Outlet
STATUS Lamp 
Media View Window 
Top Cover Release Button
SD Card 
Slot Cover
SD Card Slot
SD Card 
Slot Cover 
						

							
1. OUTLINE EO18-33025 
  1.1 Feature of the B-EV4D/EV4T
 
1-2 
1.1.2 Rear View 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.1.3 Interior 
(1) B-EV4D 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Power Jack 
Power Switch
Fanfold paper slo
t
Parallel Interface
Connector (Centronics) USB Interface 
Connecto
r
Serial Interface Connector (RS-232C) 
Ethernet interface
Top Cover   
Media Guide
Media Holder Lock Switch Black Mark Sensor 
Cover Open Senso
r
Feed Gap Sensor 
(Receiver) 
Media Guide 
Adjustment Dial
Print Head
Media Holde
r
Platen Feed Gap Sensor
(Transmitter)  
						

							
1. OUTLINE EO18-33025 
  1.1 Feature of the B-EV4D/EV4T
 
1-3 
(2) B-EV4T 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ribbon Rewind Gear
Media Guide
Media Holder
Lock Switch
Black Mark Sensor
Cover Open
Senso
r
Feed Gap Sensor
(Receiver)
Media Guide 
Adjustment Dial
Print Head
Media Holde
r
Top Cover 
Platen
Spring Guide Wheel (Take-up side)
Feed Gap Sensor (Transmitter) 
Ribbon Access  Cover 
Spring Guide Wheel (Supply side)  
						

							
1. OUTLINE EO18-33025 
  1.2 Indication of the Model Name
 
1-4 
1.2 Indication of the Model Name 
B - E V 4 D - G S 14 - QM - R 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 RoHS compliance model 
Destination country/Region code 
QM: Standard for World Wide
 
Interface 
14: USB, Serial, Parallel and Ethernet
 
Issue mode 
S: Standard
 
Dot density of the print haed. 
G: 8dots/mm (203dpi) 
T: 12dots/mm (300dpi)
 
Print mode 
D: Direct thermal print 
T: Thermal transfer print
 
Print width 
4: 4inch
  
						

							
1. OUTLINE EO18-33025 
  1.3 Basic Specifications
 
1-5 
1.3 Basic Specifications 
Model   B-EV4D  B-EV4T 
Construction  Double walled casing & Clam shell design 
Maintenance  No tool required to  repair thermal head and platen General 
Characteristics 
Paper holder  No roll spindle & No paper holder spring 
Print method  Direct thermal printing  Direct thermal/thermal transfer 
printing 
GS model: 203 dpi (8 dots/mm) Resolution TS model 300 dpi (12 dots/mm) 
GS model: 203 dpi Max. 4.25” (108 mm) 
Print width 
TS model: 300 dpi Max. 4.17”(106mm) 
Print length GS model: 203 dpi, Max. 39” (999 mm) 
TS model: 300 dpi, Max. 39” (999 mm) 
GS model: 203 dpi, 2, 3, 4, 5”/sec, 2, 3 ips for peel-off Print Speed 
TS model: 300 dpi, 2, 3, 4”/sec, 2 ips for peel-off 
RAM  8 MB SDRAM 
Flash ROM  4 MB 
User area  832 KB 
Optional memory    SD Card   
Media sensors    Feed gap sensor  
Black mark sensor 
Cover open (Reflective) 
Ribbon end (Reflective encoder sensor) 
I/F (User installable)    RS-232C (Max. 115.2Kbps)  Centronics (SPP) 
USB 2.0 (Support Full Speed) 
LAN 10/100Base 
Barcode Linear 
(Same as B-SA4 
series)  UPC-A, UPC-E, EAN8/13, 
UPC-A add on 2&5, 
EAN-8/13 add on 2&5, 
Code39, Code93, 
Code128, EAN128, 
NW7, MSI, 
Industrial 2 of 5, 
ITF, Postnet, 
RM4SCC, KIX-code, 
Plessey, RSS14   
Printer Language    TPCL (Refer to External Equipment I/F manual) 
Printer 
characteristics 
2D Barcode   
(Same as B-SV4 
series)   Data Matrix, PDF417 
Maxicode, QR code 
Micro PDF417 
  
						

							
1. OUTLINE EO18-33025 
(Revision Date: Mar. 27, 2009)  1.3 Basic Specifications
 
1-6 
 
Model B-EV4D B-EV4T 
Fonts   Bitmap: Alpha-numeric  20 
types + Kanji 4 types 
Outline: 2 types 
Writable characters, Optional TTF 
LED    One LED w/ 3 colors (w/  silk screen print of “STATUS”) 
Key    Feed key (w/ silk screen print of “ FEED”) 
Printer 
characteristics 
Switch   Power S/W 
Label width    1” (25.4 mm) to 4.41” (112 mm) 
Label length    203 dpi: 0.6” (15 mm) to 39” (999 mm) 
300 dpi: 0.6” (15mm) to 39” (999 mm) 
Label length (Strip 
mode) 25.4~152.4 mm (1”~6”) 
Label length (Cutter 
mode) 25.4~999 mm (1”~39”) 
Roll diameter  Max. 5” (127 mm) 
Core diameter  1” (25.4 mm) to 1.5” (38 mm) 
Media thickness  0.0024” (0.06 mm) to 0.0075” (0.19 mm) 
Media 
characteristics 
Media types  Roll-fed, Fanfold, Die-cut, 
Continuous, Tag stock, Receipt 
Outside diameter  ----------  Max. 40 mm 
Standard length  ----------  110 m 
Ribbon width  ----------  1.33” (33.8 mm) to 4.30” (110 
mm) 
Ribbon 
characteristics 
ID core  ----------  0.5” (12.7 mm) 
Operating 
temperature  41 degF (5 degC) to 104 degF (40 degC) 
Storage temperature  -40 degF (-40 degC) to 140 degF (60 degC) 
Operating humidity  25 to 
85 % (Non-condensing R.H) 
Storage humidity  10 to 90 % (Non-condensing R.H) 
Electrical AC Adapter: 100-240 VAC, 50/60 Hz 
± 10% 
 
Power consumption 
G Type (203dpi)  During standby: 100mA (2.4W) 
  During a print job: 3A (72W) 
T Type (300dpi)  During standby: 100mA (2.4W) 
  During a print job: 2.5A (60W) 
Rush Current 
110V input:  ≤45A 
220V inpt:  ≤90A 
Agency approvals  FCC Class B 
C-Tick 
CE 
TUV 
UL, cUL 
CCC 
VCCI Class B (Japanese model ), PSE (AC adapter, Japanese 
model) 
Operating 
characteristics 
Environmental 
complaint  RoHS 
WEEE 
  
						

							
1. OUTLINE EO18-33025 
  1.3 Basic Specifications
 
1-7 
 
Model B-EV4D B-EV4T 
Width  7.8” (198 mm)  7.8” (198 mm) 
Height  6.7” (169.5 mm)  6.8” (173 mm) 
Depth  10.2” (258 mm)  10.2” (258 mm) 
Physical 
characteristics 
Weight  2.5Kg or less  2.5Kg or less 
Options 
  Full cutter module (B-EV204-F-QM-R) 
Partial cutter module (B-EV204-P-QM-R) 
Strip module (B-EV904-H-QM-R) 
External Media Holder (B-EV904-PH-QM-R) 
AC Adapter Cover Kit (B-EV904-AC-QM-R) Related products 
 
Accessories   Start–up CDROM  Power Adapter 
Supply Loading Instruction 
Safety Precautions 
  
						

							
1. OUTLINE EO18-33025 
  1.4 Key and LED
 
1-8 
1.4 Key and LED 
 
 
 
 
 
 
 
 
 
 
The [FEED]  button operates as FEED button or PA USE button depending on the printer statuses. 
 
As the FEED button Pressing this button when the printer is 
in online state causes a media feed. 
Pressing this button after removing a caus e of an error returns the printer to 
online state. 
As the PAUSE button  Pressing this button during printing stops
 printing after completing the current 
label. The printer resumes printing  when this button is pressed again. 
 
The indicator lamp lights up or flashes in different  colors depending on the printer statuses.    The main 
indicator lamp statuses and the corresponding prin ter statuses are shown inside the top cover. 
 
Color Status  Printer status 
Green Lights up  Stand-by 
Green  Flashes fast  Communicating with a host. 
Green Flashes slowly Printing  is temporarily stopped (paused). 
Green/Red  Flashes slowly  The print  head temperature exceeded the upper limit. 
Red  Lights up  A communication error occurr ed. (Only when the RS-232C is used.) 
Red  Flashes fast  A paper jam occurred. 
Red Flashes at 
medium speed  The media is ended. 
Red  Flashes slowly  An issue or feed 
was attempted with the top cover opened. 
Orange Flashes fast A paper jam occurred din the cutter unit.    (Only when the cutter unit is 
fitted.) 
Orange Flashes at 
medium speed  The ribbon is ended. 
None  Unlit  The top cover is open. 
 
 
 
FEED Button
STATUS Lamp