Toshiba Stratagy Dk Installation Guide
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Installation--Stratagy DK Important!The Strata DK may need to be reset to initialize some Strata programming assignments. It is important that ~014 make all such assignments before installing the Stratagy DK. 1.Using Program 03-Flexible PCB Slot Assignments set/verify the following slot assignments: . Set code 31 for the slot where Stratagy DK is installed (see Step 4 ). tEnable the Strata DK to receive DTMF signalling from the Stratagy DK: . For DK424/DK280: Set codes 92, 93, or 94 for slot 00 for the RRCS installed on the RCTU. lFor DKl6e/DK16: Set code 92 for slot 00 for the K4RCU3. 4For DK24, DK56, DK96: Set codes 92 and 93 for CRCU. lSet code 64 for the slot where the PDKU resides. Stratagy DK will monitor this slot for the DSS/Busy Lamp feature (see “Busy Station Identification” on Page 4). NoteFor DK16c/DK16: slot 11 in the Base Cabinet must be set for code 64. lIf SMDI is desired with the Strata DK424/DK280: Set PIOU/pIOUS/RSSU for code 43 or RSWRSIS for code 49 to enable the SMDI port (see Program 76 if installing RSIU or RSIS SMDI port). 2.Program the Strata DK system for voice mail integration. See the Strata DK Programming Manual for details. Step 3:Shut Down the Strata DK NTurn off the main power switch to the Strata DK system. Step 4:install the Stratagy DK CAUTION!See cautions under Step 1 on Page 5 before proceeding. -- ..- .._,_ ~ 1.Locate the proper slot for the Stratagy DK (see Table 2). 2.Insert the card into the appropriate slot, and apply firm, even pressure to ensure proper mating of connectors. Do not hit the board for proper seating. This may damage the Stratagy DK components. 6Stratagy DK Installation.Guide April 1997
Stratagy DKInstallation Table 2Stratagy DK Slot Assignment DK424 NoteFor the DSSIBLF feature, the Stratagy DK must reside in a higher-numbered slot than the PDKU card that the Stratagy DK will monitor (see Figure 3). install the card in a universal slot starting with slot 12 (if a PDKU or PEKU is in slot 11) or slot 13 (if a RSIU is in slot 11)Important! Do not install the Stratagy DK in slots 27, 28, 37, 37, 38, 47, 48, 57, 57, 58, 67, 68,71, 77, or 78. To enable end-to-end signaling, ensure that an RRCS -4, -8 or -12 is installed on the RCTU, and verify that the RCTU code in Program 03 is for RRCS operation. DK280 hlpOt’kNlt!The Stratagy DK does not function when installed in slots 31 or 51. NoteFor the DSS/BLF feature, the Stratagy DK must reside in a higher-numbered slot than the FDKU card that the Stratagy DK will monitor (see Figure 3) DK280 (R2) -install the card in any universal slot (except slots 31 and 51), starting with slot 12 of the Base Cabinet. DK280 (R3 or higher) - install the card in any universal slot (except slots 31 and 51), starting with slot 12 (if a PDKU or PEKU is in slot 11) or slot 13 (if a RSIU is in slot 11) DK280 (All releases) -To enable end-to-end signaling, an RRCS -4, -8 or -12 must be installed on the RCTU. Verify that the RCTU code in Program 03 is for RRCS operation. DK~~t59D~i6 :;.:;,:;5
Installation--_.---_ -_---Stratagy DK Stratagy DK in Odd Number CabinetStratagy DK in Even Number Cabinet Stratagy DK PDKU I I ! I Cabinet 1 Cabinet 2 Cabinet 3 Cabinet 4 .-“1I I -. I I ! ? :.. .- 1* I I I I.’ IPDKU Stratagy DK Figure 3Stratagy DK424/DK280 PDKU DSS/Busy Lamp Field Slot Assighment Examples (console-slot-id configured as 0) Step 5:Verify Stratagy DK is Functioning ProperlyNoteEach Stratagy DK has been pre-programmed at the factory for out-of-box (plug and play) operation on the Strata DK280. This includes the integration and configuration parameters, default station (extension number) User ID mailboxes, and company greeting and instructions. 1.Turn on the main power switch to the Strata DK system and the Stratagy DK performs a self test while booting-up. 2.Let it proceed without any action from you. During this process the status light is blinking amber and should turn solid green when finished (see Figure 4 and Table 3). The process should take approximately four to five minutes. 8 \/.,Stratagy DK Installation Guide April I!#?!
Stratagy IIlKInstallationSide ViewBackplane Connector Figure 4Stratagy DK Table 3Stratagy DK Status/Port LEDs At boot-up: DarkBlinking Amber RedNo power Power-on, self-test. Failed self-test. The port LEDsindicate which test(s) failed: Port LEDGreen Test Failed 1DRAM 2RTC 3EEPROM 4EPROM Checksum 5Hard Disk 6Integration Processor 7DSP #1. . . While system is operarlonal: GreenSystem is operational. Green withSystem is operational and hard drive Blinking Amber is active.Hard Drive IStrap Dark GreenPort CEDs Port is on-hook and idle. Port is off-hook and in use. Stratagy DK Installation Guide April 1997 9
installation11.----1_----.-I-.Stratagy DK -- Step 6:Verify that Voice Playback, Basic Auto Attendant and Ports are Functioning correctly %Dial the extension number for each port, Stratagy should (for each port): +Answer and play the Toshiba Plug and Play company greeting (“Thank you for calling.. .“), greeting 1 in User ID mailbox 990. +Continue to play the Toshiba Plug and Play caller instructions greeting (“To reach the person.. .“), greeting 1 in User ID mailbox 991. Step 7:Connect Portable/Desktop Computer to Stratagy DK To program the Stratagy DK, a IBM-compatible portable/desktop computer must be connected to the Stratagy and have the following: +3.5” 1.44 (high-density) floppy drive +Hard drive with a minimum of 5MB of available disk space +DOS V6.2 or higher must be resident on the hard drive +58OKB RAM memory free Communication between the portable/desktop computer and the Stratagy DK is accomplished by one of two methods: local or remote. Stratagy DK uses the serial Port 2 by default to communicate with the portable/desktop computer (see Figure 4). This setting can be changed using the admingort parameter in the Stratagy System Configuration file (see Table 5 for detailed information). Local Connection %-Using a null-modem cable, connect the portable/desktop computer to the Stratagy DK. A prefabricated cable (SG-ADMCBL), designed expressly for Stratagy Admin communication with the Stratagy DK, is available from Toshiba. NoteFor those who wish to purchase individual cabling/connectors/adapters in lieu of purchasing the Toshiba Stratagy Admin cable, we have provided the following wiring diagrams. g-ping-pin female female I,,, 23 3 2 5 +----t~ 7a a7 Figure 6FE-232 DB9 to DB9 Cabling 25ping-pin femalefemale2 23 34 a 5 ------+ ,iJ------E Figure 6FE-232 DB25 to DB25 Cabling 10Stratagy DK InstallAition Guide April 1997
Stratagy DKInstallation Remote Connection Portable/Desktop Computer Modem ipPrepare the portable/desktop computer by installing, connecting and configuring a modem. The modem must be capable of communicating at a minimum of 2400 baud CAUTION!Internal modems configured for COM ports 3 or 4,are not supported by Stratagy Admin software.Stratagy Modem The Stratagy DK can communicate through either an internal or external modem. InternalThe Stratagy DK has an internal modem that communicates at up to 2400 baud. No additional equipment is necessary. (See KM token in Step 13 “Application Programming” on Page 23 for programming information.) ExternalAn external modem can be installed on the Stratagy DK for a communication speed of 9600 baud. If 9600 baud communication is desired: 1.Quip the Stratagy DK with a Hayes-compatible 14400 V32.bis modem. Toshiba’s fax/ modem (SG-FMOD) has been tested for consistent operation and is recommended. Use of other modem models cannot be guaranteed for trouble ff&e operation. NoteThe default setting configured for the Stratagy DK remote access is serial port 2 (see Figure 4). Local and remote access utilize the same designated serial port on the Stratagy DK. 2.Connect a telephone line to the modem. Use either a station connected to the telephone system or a dedicated Central Office (CO) he. Step 8:Load Stratagy Admin Software (VSA.2G) 1.Insert disk 1 of 1 of the Stratagy Admin software into the floppy-disk drive of the portable/ desktop computer. NoteIf currently running Windows@, you will need to obtain a DOS prompt (C : \). Do this by shutting down Windows or by using the MS-DOS program or shell. 2.Type a : install c : \adminJ to begin the installation procedure. (It is recommended that you not overwrite the current Admin directory but create a new directory.) The following messages are displayed: $tr&g~ DK installation Guide April 199711
Strztagy BK~I_ 3.Press any key to continue and the Stratagy Admin program is installed on drive C: in subdirectory ADMIN3. Step 9:Configure Stratagy Admin Software Settings for the communication port in Stratagy Admin must match the corresponding parameters set in the Stratagy System Configuration file on the Stratagy DK. For example, if using COM 1 on the portable/desktop computer and serial Port 2 on the Stratagy DK, the Stratagy Admin Serial Port definitions for COMl must be identical to the serial port definitions (i.e., set seriafgort) in the Stratagy System Configuration file on the Stratagy DK. NoteThe menu screens detailed in this section are only available with Admin version 1. VSA.2G or later. From the C : \ADMIN3 DOS prompt, type admin and press Enter.The Stratagy Admin Main screen is displayed: NotePress Fl for help with any settings in the Admin Configuration screen. 2.Press 2 or highlight the Configure Admin option and press The following screen appears:Enter. NotePress F2 in the Serial Port and Baud Rate fields to display a pop-up box with valid entries. 3.See Table 4 for a description of each of the fields. To save your changes, you must press Enter or the arrow down (J) key from the last field (i.e., Modem Init String). The program returns to the Admin Main screen. 12Stratqgy DK installation Guide April 1997
Stratagy DKinstallationTo exit without saving your changes, you may press Esc at any time. The Stratagy Admin Main screen is displayed. Table 4Admin PC Configuration Fields FieldAdvertising Log FileSerial Port Baud RateModem lnit StringDescription/Default Advertising string that displays when the Main Menu screen blanks after a specified number of minutes of inactivity (per fmo-blank parameter in the install.cfg file). Possible values: 60-character string. The single quotes are required. Default.‘Stratagy ADMIN’System log file name. This log file contains start-up information, any execution error information, system actions, and shutdown information NoteIt is a good idea to periodically archive or delete this file once or twice a yea< whenever you perform preventive maintenance.Possible values: 8-character file name, plus 3 character extension. The single quotes are required Default:‘Remote.LOG’ Port number Possible values: l-4 Default: 2 Baud rate of serial port. Possible values: 1200, 2400, 9600Default: 9600 Sets modem initialization string. The modem initialization string can be changed to work with specific brand modems. Refer to the user’s manual for your individual modem for the initialization string.Default: AT&F&Cl &D2LOQOVOXOEl where: AT &I=The command that tells the modem to come to Attention. Return to factory defaults. instructs the modem to use the factory set parameters. &ClData Carrier Detect (DCD) signal. Set to on, it indicates presence of a data carrier. &D2 DataTerminal Ready selected. LOSpeaker volume. Off or low volume 00Mode responses. Enables result codes to be issued to the screen. voResult code format. Numeric format. x0Extended result codes Disables mon&oring of busy tones unless forced otherwise by country requirements. Sends only OK, connect, ring, no carrier, error and no answer result codes. ElCommand Character Echo. Enables echoing of the commands to the screen Stratagy DK Installation Guide gprii. IQ9713
InstallationStratagy DK._-.--__--_..-_~__--_--_---_-l_-_.___. Step 10: Access Stratagy DK Prior to accessing Stratagy, verify that Stratagy is operational by making a test call into the system. NoteMenu screens detailed in this section are available only in Admin version VSA.2G or later. 1.From the DOS prompt (C:\ADMIN3), type: admin and press Enter. The following screen is displayed:. Important!The portable/desktop computer must be conjigured for the correct serial port in Stratagy Admin prior to performing Substep 2. 2.Press 1 or highlight the Connect to Stratagy option and press Enter. 3.The Admiu software prompts for the Stratagy DK’s system password. Enter the password (the default is Stratagy) and press Enter.The following messagesaredisplayedwhile the Stratagy Admin software checks for the Depending on whether or not the Stratagy Admin software finds an internal/external modem connected to the portable/desktop computer, a local or remote connection is established. Local AccessIf a modem is not detected in Substep 3 above, Admin establishes a direct connection and a version of the standard Main Menu displays (Figure 7). Proceed to Step 11 “Configure Stratagy DK” on Page 16. 14Stratagy DK lnstallrition Guide April 1897
Siratfigy Dif-l-.--.--l--lll-_---Installation-- Remote AccessIf a modem is detected in Substep 3 on Page 14, Stratagy displays the following screen: Stratagy Admin software version VSA.2G has two modes of accessing the Stratagy DK remotely: +Direct Dialing Mode - the Stratagy modem has a dedicated telephone line, enabling you to dial into the number directly. +Manual Dialing Mode - the Stratagy modem does not have a dedicated telephone line and an operator must transfer the call to the modem number. NoteManual dialing requires a standard telephone be connected to the modem being used on the portable/desktop computer. Earlier versions of the Admin software, permit only the direccdialing mode. Direct Dialing Mode ZBEnter the telephone number (15 digits maximum). Do not use dashes (e.g., 9,7678989). Press Enter.Once the connection is made to the Stratagy modem, a carrier tone is heard. Admin synchs up to the modem. A message reading Connect ionestablished appears briefly on the screen and a version of the standard Main Menu displays (see Figure 7). Proceed to Step 11 “Configure Stratagy DK”. Manual Dialing Mode 1.Press Enter to go to the Manual Dialing Mode screen.The following messages appear on the screen: Dial from analog phone attached to the modem. To Connect press ENTER once you hear carrier. To Quit press ESC at any time. 2.Go off-hook on the standard telephone and dial the telephone number. 3.Once connection is made to the Stratagy modem, a carrier tone is heard. Press Enter.Admin synchs up to the modem. Stratagy DK Installation Guide April 199715