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Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual

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Page 171

Features
System Features
Strata DK Feature Description 5/9917
A Verifiable Account Code can have a toll restriction class of service. When an account code is 
entered at a station, the system checks the toll restriction class of service associated with that 
account code, and then determines if the call is authorized.
The Account Code button can be programmed on an electronic or digital telephone to facilitate 
voluntary account code entry during conversations without interrupting the talk path. It can...

Page 172

Features
System Features
18Strata DK Feature Description 5/99
Alarm Sensor   
The Alarm Sensor is configured with a customer-supplied alarm. When the sensor detects that the 
alarm relay is activated, it causes all telephones to sound an alert tone. Any station programmed 
with the Alarm button (alarm reset) can reset the alarm on a Strata DK system.
Benefits
Conveniently controlled with an electronic telephone, so that you can have an alarm indication 
wherever telephones are located. The source of the...

Page 173

Features
System Features
Strata DK Feature Description 5/9919
Alternate Answer Point
Alternate Answer Point enables you to answer transferred CO line calls from any station that 
shares the CO Line button appearance or secondary DN for the destination station.
Benefits
Ideal for employees who have high mobility and promotes efficiency and better service to callers. 
It can also minimize the distraction caused by unanswered ringing phones.
System Availability
Standard on Strata DK14/DK40i/DK424 

Page 174

Features
System Features
20Strata DK Feature Description 5/99
Amplified Conference
One or more customer-provided automatic gain, switched, two-way line amplifiers can be 
connected to proprietary station ports in the system. The amplifiers are automatically activated 
whenever a user conferences two CO lines together. Up to two amplifiers can be connected on the 
DK40i and up to four amplifiers on DK424 systems. 
With Strata DK systems using Amplified Conference, there is negligible loss through the...

Page 175

Features
System Features
Strata DK Feature Description 5/9921
Auto Attendant   
Requirements
The built-in Auto Attendant feature acts as a round-the-clock attendant that automatically directs 
incoming calls to stations. Calls can be answered simultaneously depending upon the number of 
DTMF tone receivers are installed in the system (maximum of 3 in DK14, 5 in DK40i, and 24 in 
DK424).
Callers who dial into assigned Auto Attendant lines receive a menu of dialing prompts, such as, 
“Dial 5 for Sales or...

Page 176

Features
System Features
22Strata DK Feature Description 5/99
From one to four primary announcers can be configured on a DK40i or DK424 system and one or 
two on a DK14 system. Light or normal incoming call traffic and/or short announcements can be 
handled by one or two announcers, while up to four can satisfy the demands of heavy traffic 
applications and/or long announcements.
The DK424 can have one to four primary announcers and zero to four secondary announcers. The 
DK40i can have a maximum of four...

Page 177

Features
System Features
Strata DK Feature Description 5/9923
Automatic Hold Recall
When a station user puts a call on hold, the call automatically rings back to that station after a 
programmable period of time. Hold recall time is normally set at 32 seconds, but can be 
programmed from 11 to 160 seconds.
Benefits
Ensures that station users pick up calls that have been put on hold in a timely manner. Courteous 
customer service dictates acknowledging the caller periodically and informing them about...

Page 178

Features
System Features
24Strata DK Feature Description 5/99
Automatic Number Identification (ANI)  
ANI displays the telephone number of the calling party on the LCD of a ringing telephone, 
Attendant Console display, and/or sends it to an application computer or voice mail. The 
information is displayed on direct incoming, transferred, and call-forwarded calls. The ANI 
information continues with the call as many times as the active call is forwarded or transferred 
within the system.
The system...

Page 179

Features
System Features
Strata DK Feature Description 5/9925
Computer Applications
For computer applications, ANI digits are sent to an individual PC connected using an Integrated 
PC Data Interface Unit (RPCI-DI). It enables pop-up screens on the PC that provide information 
regarding the calling/called party before answering and during the call.
Benefits
Provides instant information about the person calling to the station user and expedites call 
handling by shortening the length of the telephone...

Page 180

Features
System Features
26Strata DK Feature Description 5/99
Automatic Release From Hold
If an outside caller on hold hangs up, the system automatically disconnects the call and frees the 
line for other calls. This feature applies to DISA, DNIS and/or ANI external routed calls, Auto 
Attendant, and voice mail calls, as well as regular voice calls.
Automatic Release is available on a line-by-line basis, while on hold only or at all times, and 
operates only with COs that provide a disconnect (calling...
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