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Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual
Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual
Here you can view all the pages of manual Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual. The Toshiba manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 171
Features System Features Strata DK Feature Description 5/9917 A Verifiable Account Code can have a toll restriction class of service. When an account code is entered at a station, the system checks the toll restriction class of service associated with that account code, and then determines if the call is authorized. The Account Code button can be programmed on an electronic or digital telephone to facilitate voluntary account code entry during conversations without interrupting the talk path. It can...
Page 172
Features System Features 18Strata DK Feature Description 5/99 Alarm Sensor The Alarm Sensor is configured with a customer-supplied alarm. When the sensor detects that the alarm relay is activated, it causes all telephones to sound an alert tone. Any station programmed with the Alarm button (alarm reset) can reset the alarm on a Strata DK system. Benefits Conveniently controlled with an electronic telephone, so that you can have an alarm indication wherever telephones are located. The source of the...
Page 173
Features System Features Strata DK Feature Description 5/9919 Alternate Answer Point Alternate Answer Point enables you to answer transferred CO line calls from any station that shares the CO Line button appearance or secondary DN for the destination station. Benefits Ideal for employees who have high mobility and promotes efficiency and better service to callers. It can also minimize the distraction caused by unanswered ringing phones. System Availability Standard on Strata DK14/DK40i/DK424
Page 174
Features System Features 20Strata DK Feature Description 5/99 Amplified Conference One or more customer-provided automatic gain, switched, two-way line amplifiers can be connected to proprietary station ports in the system. The amplifiers are automatically activated whenever a user conferences two CO lines together. Up to two amplifiers can be connected on the DK40i and up to four amplifiers on DK424 systems. With Strata DK systems using Amplified Conference, there is negligible loss through the...
Page 175
Features System Features Strata DK Feature Description 5/9921 Auto Attendant Requirements The built-in Auto Attendant feature acts as a round-the-clock attendant that automatically directs incoming calls to stations. Calls can be answered simultaneously depending upon the number of DTMF tone receivers are installed in the system (maximum of 3 in DK14, 5 in DK40i, and 24 in DK424). Callers who dial into assigned Auto Attendant lines receive a menu of dialing prompts, such as, “Dial 5 for Sales or...
Page 176
Features System Features 22Strata DK Feature Description 5/99 From one to four primary announcers can be configured on a DK40i or DK424 system and one or two on a DK14 system. Light or normal incoming call traffic and/or short announcements can be handled by one or two announcers, while up to four can satisfy the demands of heavy traffic applications and/or long announcements. The DK424 can have one to four primary announcers and zero to four secondary announcers. The DK40i can have a maximum of four...
Page 177
Features System Features Strata DK Feature Description 5/9923 Automatic Hold Recall When a station user puts a call on hold, the call automatically rings back to that station after a programmable period of time. Hold recall time is normally set at 32 seconds, but can be programmed from 11 to 160 seconds. Benefits Ensures that station users pick up calls that have been put on hold in a timely manner. Courteous customer service dictates acknowledging the caller periodically and informing them about...
Page 178
Features System Features 24Strata DK Feature Description 5/99 Automatic Number Identification (ANI) ANI displays the telephone number of the calling party on the LCD of a ringing telephone, Attendant Console display, and/or sends it to an application computer or voice mail. The information is displayed on direct incoming, transferred, and call-forwarded calls. The ANI information continues with the call as many times as the active call is forwarded or transferred within the system. The system...
Page 179
Features System Features Strata DK Feature Description 5/9925 Computer Applications For computer applications, ANI digits are sent to an individual PC connected using an Integrated PC Data Interface Unit (RPCI-DI). It enables pop-up screens on the PC that provide information regarding the calling/called party before answering and during the call. Benefits Provides instant information about the person calling to the station user and expedites call handling by shortening the length of the telephone...
Page 180
Features System Features 26Strata DK Feature Description 5/99 Automatic Release From Hold If an outside caller on hold hangs up, the system automatically disconnects the call and frees the line for other calls. This feature applies to DISA, DNIS and/or ANI external routed calls, Auto Attendant, and voice mail calls, as well as regular voice calls. Automatic Release is available on a line-by-line basis, while on hold only or at all times, and operates only with COs that provide a disconnect (calling...