Toshiba Projector Tdp B1 User Manual
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27 MAINTENANCE & TROUBLESHOOTING This section describes how to: clean the lens replace the projection lamp replace the batteries in the remote use the Kensington lock feature troubleshoot the projector Cleaning the Lens Follow these steps to clean the projection lens: 1Apply a non-abrasive camera lens cleaner to a soft, dry cloth. Avoid using an excessive amount of cleaner. Abrasive cleaners, solvents or other harsh chemicals might scratch the lens. 2Lightly wipe the cleaning cloth over the lens in a circular motion. 3If you don’t intend to use the projector immediately, replace the lens cap. Replacing the Projection Lamp WARNING: To avoid burns, allow the projector to cool for at least 30 minutes before you open the lamp module door. Never extract the lamp module while the lamp is operating. The lamp hour counter in the Status menu counts the number of hours the lamp has been in use. Replace the lamp when the brightness is no longer acceptable. You can order new lamp mod- ules from your Toshiba dealer. See “Accessories” on page 36 for information. In the unlikely event of a lamp rupture, please con- tact your Toshiba dealer. Follow these steps to replace the projection lamp: 1Turn off the projector by unplugging the power cord. 2Wait 30 minutes to allow the projector to cool thoroughly. 3Invert the projector on a flat surface, then insert a small screw- driver or other flat object into the tab on the lamp module door (Figure 19).
28 Maintenance & Troubleshooting 4Pull the lamp door up and remove it. WARNING: Be extremely careful when removing the lamp module. In the unlikely event that the bulb ruptures, please contact your Toshiba dealer, as small glass fragments may be generated. The lamp module is designed to contain these fragments, but use caution when removing the lamp module. F IGURE 19 Removing the lamp door CAUTION: Never operate the projector with the lamp door open or removed. This disrupts the air flow and causes the projector to overheat. 5Loosen the two non-removable screws on the outside of the module. FIGURE 20 Loosening the screws on the lamp module
29 6Lift and grasp the pull tab and lift the module out (Figure 21). FIGURE 21 Removing the lamp module WARNING: Do not drop the lamp module or touch the glass bulb! The glass may shatter and cause injury. 7Install the new lamp module, being sure to align the connec- tors properly. 8Push the module in until it is flush with the bottom case of the projector. 9Tighten the screws on the outside of the module. 10Replace the lamp door by inserting the hooks on the rear of the lamp door into the projector and pressing the lamp door into place. If the lamp door does not fit properly or bulges out, remove the door and re-seat the lamp module. 11Plug in the power cord to turn the projector back on. 12To reset the lamp hour counter in the Status window, press and hold the volume - button, then press the menu button (while still holding down the volume - button) for 5 seconds. Verify that the counter was reset by pressing the menu button and viewing the counter in the Status window. pull tab
30 Maintenance & Troubleshooting Replacing the Batteries in the Remote Control The life of the batteries depends on how often and how long you use the remote. Symptoms of low battery charge include erratic responses when using the remote and a reduced range of opera- tion. Follow these steps to replace the batteries: 1Turn the remote face down in your hand. 2Slide the battery cover off the end of the remote. 3Remove the old batteries and dispose of them in an environ- mentally proper manner. 4Install two new AAA alkaline batteries. Make sure you install each in the correct direction. 5Slide the battery cover back on the remote. Using the Kensington Lock The projector has a Kensington Security Standard connector for use with a Kensington MicroSaver Security System (Figure 22). See “Optional Accessories” on page 37 for ordering information. Refer to the information that came with the Kensington System for instructions on how to use it to secure the projector. FIGURE 22 Installing the Kensington lock
31 Troubleshooting Problem: Nothing on projection screen Make sure that the power cord is properly connected to a fully functional AC electrical outlet. Make sure that the power cord is also properly connected to the projector. If the projector is plugged into a power strip, make sure the power strip is turned on. Make sure you have removed the lens cap on the projection lens at the front of the projector. Make sure the lamp is switched on. Check the projector ’s lamp to ensure that it is securely con- nected in the lamp module. See “Replacing the Projection Lamp” on page 27. Make sure that the cables do not have any bent pins. Problem: Color or text not being projected You might need to adjust the brightness up or down until the text is visible. Refer to “Brightness” on page 19 for more infor- mation. Problem: The screen resolution is not right Make sure the computer ’s video card is set for a resolution of no greater than 1024x768. Problem: Image isn’t centered on the screen Move the projector to reposition the image. Reposition the image using the software. Refer to “Horizontal position” on page 22 and “Vertical position” on page 22. Be sure the projector is at a 90 degree angle to the screen. Problem: Only the start-up screen displays Verify that the cables are connected correctly. See page 7 through page 8 for connection procedures. Verify that the proper input source is connected. See “Source (keypad only) or Computer and Video (remote only)” on page 16.
32 Maintenance & Troubleshooting You might need to turn everything off and power up the equipment again in the proper order. Refer to your com- puter ’s documentation to determine the correct order. Make sure your computer ’s external video port is turned on. See the “Portable Computer Activation Chart” on page 38 or your computer ’s manual for details. Make sure your computer ’s video board is installed and con- figured correctly. Make sure your computer has a compatible video board. The projector isn’t CGA, EGA or SXGA compatible. If you’re using Windows 98: 1Open “My Computer” icon, the Control Panel folder and then the Display icon. 2Click the Settings tab. 3Verify that the Desktop area is set to 1024x768 or less. Problem: Image is too wide or narrow for screen Adjust the zoom or projector placement. Adjust the resolution of your video card if it’s greater than 1024x768.
33 Problem: Image is out of focus Turn the projection lens to focus the image. Make sure the projection screen is at least 5 feet (1.5 m) from the projector. Check the projection lens to see if it needs cleaning. Problem: Image and menus are reversed left to right Rear projection mode is probably turned on. Turn Rear Projec- tion off in the Controls menu. The image should immediately return to forward projection. See “Rear Projection” on page 24. Problem: the projector displays vertical lines, “bleeding” or spots Adjust the brightness. See “Brightness” on page 19. Check the projection lens to see if it needs cleaning. Problem: no sound Adjust volume. Verify audio/input connections. Adjust audio source. Problem: Image is “noisy” or streaked Try these steps in this order. 1Deactivate the screen saver on your computer. 2Tu r n Auto Image off and then back on again. See “Auto Image” on page 21. 3Tu r n Auto Image off and adjust the synchronization and track- ing manually to find an optimal setting. See “Manual Sync” on page 21 and “Manual Tracking” on page 22. The problem could be with your computer ’s video card. If possible, connect a different computer.
34 Maintenance & Troubleshooting Problem: Projected colors don’t match the computer or video player’s colors Just as there are differences in the displays of different moni- tors, there are often differences between the computer image and the projected image. Adjust the brightness, tint and/or contrast from the Display menu. See “Brightness” on page 19, “Tint” on page 19 and “Contrast” on page 19. Problem: Lamp seems to be getting dimmer The lamp begins to lose brightness when it has been in use for a long time. Replace the lamp as described in “Replacing the Projection Lamp” on page 27. Problem: Lamp shuts off A minor power surge may cause the lamp to shut off. Unplug the projector, wait at least a minute, then plug it back in. Make sure the vents are not blocked. The most current troubleshooting information (including web- based and other electronic technical support) is available at Toshiba’s Service and Support website at support.toshiba.com. Before calling your dealer or Toshiba toll-free customer service and technical support for assistance, please have the following information available: the projector ’s serial number the resolution of your computer. In North America, call Toshiba’s toll-free customer service & technical support at 800-457-7777 (available 24 hours a day, 7 days a week). For web-based or other electronic technical support, please visit To s h i b a a t support.toshiba.com.
35 APPENDIX Specifications The TDP-B1 must be operated and stored within the temperature and humidity ranges specified. Te m p e r a t u r e Operating 50 to 104 ° F (10 to 40° C) Non-operating -4 to 158 ° F (-20 to 70° C) Humidity Operating and non-oper. 5% to 95% relative humidity, non-condensing Dimensions 8.75 x 9.75 x 2.5 inches (22.2 x 24.8 x 6.4 cm) We i g h t 4.8 lbs. (2.2 kg) unpacked Altitude Operating 0 to 10,000 feet (3,048 meters) Non-operating 0 to 40,000 feet (12,192 meters) Optics Focus Range 4.9 - 16 feet (1.5-5 m) Lamp Type 120-watt VHP lamp Input Power Requirements 100-120VAC 6A;50/60Hz 200-240VAC 3A; 50Hz Audio Input Input Impedance 10K ohm nominal, AC coupled Maximum Input Voltage (L IN + RIN)PEAK < 4.5 V for THD ≤ 0.3% L IN or RIN < 2.0 Vrms for THD ≤ 0.3% Sensitivity 100 mV at 1 KHz for 88 dB SPL at 1 meter Connector Type 3.5 mm (1/8 inch) stereo phone mini
36 Appendix Accessories NOTE: Use only Toshiba- approved accessories. Other products have not been tested with the projector.Power Cords (one ships with projector, type depends on country) NOTE: You can purchase these items by contacting your dealer or visiting Toshiba’s website at projectors.toshiba.com.Standard Accessories (ship with the projector) Quick Start card User’s Guide Shipping Box VESA Computer Cable Composite Video Cable Computer Audio Cable 6 ft (1.8 m) Audio Adapter (RCA to 3.5mm) PS/2 Mouse Cable USB Mouse Cable Executive Plus Remote Projection Lamp Module Lens Cap North American Power Cord Australian Power Cord UK Power Cord European Power Cord Danish Power Cord Swiss Power Cord