Toshiba L50c Manual

							2. Click Photos in the upper-left corner of the screen.
3. Select a folder icon or date icon for playback.
4. Click a photo file to playback.
Opening TOSHIBA Media Player by sMedio TrueLink+
Manual
The features and operations about TOSHIBA Media Player are explainedin the TOSHIBA Media Player Manual.
Use the following procedure to open TOSHIBA Media Player Manual:
Click the  Tutorials  icon on the Start Page of TOSHIBA Media Player.
Use the following procedure to open TOSHIBA Media Player Online help: When TOSHIBA Media Player is running, click  Help of the Settings charm.
TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors anumber of system functions such as power consumption, battery health
and the system cooling, informing you of significant system conditions. This
application recognizes the system and individual component serial
numbers, and will track specific activities related to the computer and their
usage.
The collected information includes device operation time and number of actuations or status changes (i.e.: number of power button and  FN key
combination uses, AC adaptor, battery, LCD, fan, HDD/SSD, sound volume, wireless communication functionalities and USB information), dateof initial system use, and also computer and device usage (i.e.: power
settings, battery temperature and recharging, CPU, memory, backlight illumination time, and temperatures for various devices). The stored data
uses a very small portion of the total hard disk capacity, approximately
10MB or less per year.
This information is used to identify and provide a notification of system
conditions which may effect the performance of your TOSHIBA computer. It
may also be used to help diagnose problems should the computer require
service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may also use this information for quality assurance
analysis.
Subject to the use restrictions above, the HDD data logged may be
transferred to entities located outside of your country or region of residence
(e.g., European Union). Those countries may or may not have the same
data protection laws or data protection levels as required by your home country or region.
Once enabled, you may disable the TOSHIBA PC Health Monitor at any
time by uninstalling the software via  Uninstall a program in the Control 
Panel . Doing so will automatically delete all collected information from the
HDD/SSD.
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							The TOSHIBA PC Health Monitor software does not extend or modify
TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply.
Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started by clicking  Desktop ->
Desktop Assist (in taskbar) -> Support & Recovery -> PC Health  Monitor .
The TOSHIBA PC Health Monitor main screen will be displayed and on
clicking  Please click here to enable TOSHIBA PC Health Monitor , the
"PC Health Monitor Software Notice & Acceptance" screen will be
displayed. Please carefully read the information displayed. Selecting
ACCEPT  and clicking  OK will enable the program. By enabling the
TOSHIBA PC Health Monitor software, you agree with these terms and
conditions and to the use and sharing of the collected information. Once
the program is enabled, the TOSHIBA PC Health Monitor screen is
displayed, and the program will begin monitoring system functions and
collecting information.A message will be displayed if any changes which may interfere with the
operation of the program are detected. Follow the instructions displayed onscreen in the message.
Using the Hard Disk Drive (HDD) Protection
Some models have the function for reducing the risk of damage on thehard disk drive.
Using an acceleration sensor built into the computer, HDD Protection detects vibration shocks and similar signs of movement of the computer,
and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head-to-disk contact.
HDD Protection function does not guarantee that the hard disk drive
will not be damaged.
During audio/video playback, when the computer detects a shock orvibration and the hard disk drive's head is parked, the playback mightbe temporarily interrupted.
HDD Protection cannot be used in models that are equipped with
SSD.
When vibration is detected, a notification will be displayed on the screen, and the icon in the Taskbar will change to the protection state. This
message is displayed until the  OK button is pressed or 30 seconds pass.
When vibration subsides, the icon returns to the normal state.
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							Setting up HDD ProtectionYou can change HDD Protection settings.
To open the utility, click  Desktop -> Desktop Assist (in taskbar) ->
Tools & Utilities -> System Settings -> HDD Protection . The utility can
also be started from the icon in the Taskbar or from the  Control Panel.
HDD Protection
You can enable or disable HDD Protection by moving the slider to the right
or left.
HDD Protection does not work when the computer is booting, in Sleep Mode, in Hibernation Mode, in transition to Hibernation Mode, recoveringfrom Hibernation Mode, or powered off. Do not subject the computer to
vibration or impact while the protection is disabled.
HDD Protection Message
Move the slider to the right to enable notification when viberation is detected.
System Tray Icon
Move the slider to the right to show HDD Protection icon in the Taskbar.
There are the following conditions for HDD Protection icon.
NormalTOSHIBA HDD Protection is enabled.ProtectionTOSHIBA HDD Protection is active. The hard
disk drive head is in a safe position.OFFTOSHIBA HDD Protection is disabled.
Detection Level
There are four sensitivity levels in which vibrations, impacts and their
similar signs are detected can be set to OFF, 1, 2 and 3 in ascending order. Level 3 is recommended for better protection of the computer.However, when the computer is used in a mobile environment or in other
unstable conditions, setting the detection level to 3 could result in frequent
execution of HDD Protection, which will slow down Hard Disk Drive reading
and writing. Set a lower detection level when the speed of Hard Disk Drive
reading and writing is a priority.
Different detection levels can be set depending on whether the computer is
used as handheld or mobile usages, or whether it is used in a stable
environment such as on a table in the workplace or at home. By setting
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							different detection levels for the computer depending on whether it runswith the AC power (desktop) or with batteries (handheld or mobile usage),the detection level automatically switches according to the power
connection mode.
Detection Level Amplification
When the AC adaptor is disconnected, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10seconds.
Default
You can reset HDD Protection settings to factory default by first clickingDefault  button and then  Apply button.
3D Viewer
This feature displays a 3D object on the screen which moves in according
to tilting or vibration of the computer.
When HDD Protection detects computer vibration the Hard Disk Drive head
is parked and the 3D object disk rotation will stop. When the head is un- parked the disk will begin to rotate again.
Click  3D Viewer  button to start.
This 3D object virtually represents the Computer's internal Hard Disk
Drive. This representation may vary from the actual number of disks, disk rotation, head movement, part size, shape and direction.
This feature may use a large amount of CPU and memory on some
models. The computer may become slow or sluggish when attempting to run other applications while the 3D Viewer is displayed.
Intensely shaking the computer or other subjecting it to strong impactsmay cause damage to the computer.
System Recovery
There is a hidden partition allocated on the Hard Disk Drive for the SystemRecovery Options in the event of a problem.
You can also create recovery media and restore the system.
The following items will be described in this section:
Creating Recovery Media
Restoring the pre-installed software from your created Recovery
Media
Restoring the pre-installed software from the Recovery Hard Disk
Drive
Ordering Recovery Discs from TOSHIBA
User's Manual 5-18 
						

							Creating Recovery MediaThis section describes how to create Recovery Media.Be sure to connect the AC adaptor when you create Recovery Media.
Be sure to close all other software programs except the Recovery
Media Creator.
Do not run software such as screen savers which can put a heavy
load on the CPU.
Operate the computer at full power.
Do not use power-saving features.
Do not write to the media when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.
Do not use utilities, including those intended to enhance Hard Disk Drive access speed. They may cause unstable operation and damage data.
Do not shut down/log off or Sleep/Hibernate while writing or rewritingthe media.
Set the computer on a level surface and avoid places subjected to
vibrations such as airplanes, trains, or cars.
Do not use on an unstable surface such as a stand.
A recovery image of the software on your computer is stored on the Hard
Disk Drive, and can be copied to either disc media or USB Flash Memory by using the following steps:
1. Select either blank disc or USB Flash Memory. The application will allow you to choose from a variety of differentmedia onto which the recovery image can be copied including discmedia and USB Flash Memory.
Please note that some of the disc media may not be compatible with
the optical disc drive connected to your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding.
USB Flash Memory will be formatted and all the data in the USB Flash
Memory will be lost when proceeding.
2. Turn on your computer and allow it to load the Windows operating system from the Hard Disk Drive as normal.
3. Insert the first blank disc into the optical disc drive tray or insert the USB Flash Memory into one available USB port.
4. Click  Desktop -> Desktop Assist (in taskbar) -> Support & 
Recovery -> Recovery Media Creator .
5. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the  Create button.
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5-19 
						

							Restoring the pre-installed software from your created
Recovery Media
If the pre-installed files are damaged, you are able to use the Recovery
Media you have created to restore the computer to the state it was in when you originally received it. To perform this restoration, follow the steps
below:When you reinstall the Windows operating system, the hard disk will
be reformatted and all data will be lost.
Please make sure that the Boot Speed is set to  Normal. (To access it,
click  Desktop -> Desktop Assist (in taskbar) -> Tool & Utilities ->
System Settings -> Boot Options .)
Please make sure to use the default Boot Mode option in the BIOS
setup utility before restoring.
1. In the  Settings  charm, click  Power and then select  Restart.
2. Hold down the  F2 key and then release this key one second after
the computer is power on - the BIOS setup utility will load.
In the BIOS setup screen, select  Advanced -> System Configuration
-> Boot Mode -> UEFI Boot  (Default).
If you set the Boot Mode as  CSM Boot, the recovery media created by
Recovery Media Creator will NOT be able to restore.
If you create a recovery image using advanced recovery tools from Control Panel, please also make sure to use the default Boot Mode
option  (UEFI Boot)  in the BIOS setup utility before restoring.
1. Load the Recovery Media into the Optical Disc Drive or insert the
recovery USB Flash Memory into one available USB port.
2. In the  Settings charm, click  Power and then select  Restart.
3. Hold down the  F12 key and then release this key one second after the
computer is power on.
4. Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media.
5. A menu will be displayed from which you should follow the on-screen instructions.
If you have previously chosen to remove the recovery partition and are
trying to create "Recovery Media", you will see the following message: "The
Recovery Media Creator can not be launched because there is no recovery
partition."
When there is no recovery partition, the Recovery Media Creator cannot make Recovery Media.
However, if you have already created a "Recovery Media", you can use it
to restore the recovery partition.User's Manual 5-20 
						

							If you have not created "Recovery Media", please contact TOSHIBA
support for assistance.
Restoring the pre-installed software from the
Recovery Hard Disk Drive
A portion of the total Hard Disk Drive space is configured as a hiddenrecovery partition. This partition stores files which can be used to restorepre-installed software in the event of a problem.
If you subsequently set up your Hard Disk Drive again, do not change, delete or add partitions in a manner other than specified in the manual,otherwise you may find that space for the required software is notavailable.
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your Hard Disk Drive, you may find that it becomes impossible
to setup your computer.
Make sure that the AC adaptor is connected during the restoring process.When you reinstall the Windows operating system, the hard disk may be
reformatted and all data may be lost.
1. In the  Settings charm, click  Power and then select  Restart.
2. Hold down  0 (zero) key and then release this key one second after the
computer is power on.
3. Select  Troubleshoot .
4. Select  Reset your PC .
5. Follow the on screen instructions to finish the recovery.
You can also perform the restoration through PC settings in the operating
system:
1. Click the  Settings charm and click  Change PC settings .
2. Click  General under PC settings.
3. Scroll down to  Remove everything and reinstall Windows  and click
Get started .
4. Follow the on screen instructions to finish the recovery.
Ordering Recovery Discs from TOSHIBA* You can order Product Recovery discs for your notebook from theTOSHIBA Europe Backup Media Online Shop.
* Please note that this service is not free-of-charge.User's Manual 5-21 
						

							1. Visit https://backupmedia.toshiba.eu on the Internet.
2. Follow the on-screen instructions. You will receive your Recovery Discs within two weeks after placing your order.
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							Chapter 6
Troubleshooting TOSHIBA has designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Problem solving process Resolving problems will be much easier if you observe the following
guidelines:
Stop immediately when you recognize a problem exists as taking
further action may result in data loss or damage, or you may destroy
valuable problem related information that can help solve the problem.
Observe what is happening - write down what the system is doing and what actions you performed immediately before the problem occurred.Make a screenshot of the current display.
Please also be aware that the questions and procedures described in this
chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few mayrequire help from TOSHIBA Support - if you find you need to consult
others, be prepared to describe the problem in as much detail as possible.
Preliminary checklist You should always consider the simplest solution first - the items detailedin this checklist are easy to fix and yet can cause what appears to be aserious problem:
Make sure you turn on all peripheral devices before you turn on the
computer - this includes your printer and any other external device you
are using.
Before you attach an external device you should first turn the computer off, then when you turn the computer back on again it willrecognize the new device.
Make sure all optional accessories are configured properly in the
computer's setup program and that all required driver software has been loaded (please refer to the documentation included with theoptional accessories for further information on its installation and
configuration).
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							Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for loose pins.
Check that your disc media is correctly loaded
Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems toTOSHIBA Support. In addition, if a problem recurs, the log you have madewill help to identify the problem faster.
Analyzing the problem Sometimes the computer will give you clues that can help you identify why
it is malfunctioning. In view of this you should keep the following questions
in mind:
Which part of the computer is not operating properly - keyboard, Hard
Disk Drive, display panel, Touch Pad, Touch Pad control buttons - as
each device will produce different symptoms.
Check the options within the operating system to ensure that its
configuration is set properly.
What appears on the display? Does it display any messages or random characters? Make a screenshot of the current display and, ifpossible, look up the messages in the documentation included with the
computer, software or operating system.
Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.
Do any indicators light, if so, which ones, what color are they and do
they stay on or blink? Write down what you see.
Do you hear any beeps, if so how many, are they long or short and are
they high pitched or low pitched? In addition, is the computer making
any unusual noises? Write down what you hear.
Record your observations so you can describe them in detail to TOSHIBA Support.
SoftwareThe problems may be caused by your software
or disk. If you cannot load a software package, the media may be damaged or the program
might be corrupted - in these instances try
loading another copy of the software if possible.
If an error message appears while you are using
a software package you should refer to the
documentation supplied with it as this will usually
include a problem solving section or a summary
of error messages.
Next, you should check any error messages
against the operating system documentation.
User's Manual 6-2