TomTom Start 20 25 Reference Guide

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Position of last 
stop  
Tap this button to select your last recorded position as your destination. 
 
Local search  
Tap this button to use Local Search with TomTom Places to help you find 
shops and businesses in and around your current location. 
You can choose to search for shops and businesses near you, near your 
destination, near any other destination or in a city. 
For example, if you are looking for a swimming pool near your current 
location, enter swimming pool and choose the best search result.  
Planning a route in advance 
You can use your TomTom device to plan a route in advance, selecting your starting point and 
your destination. 
Here are some more reasons to plan a route in advance: 
 Find out how long a journey is going to take before you start. 
 You can also compare journey times for the same route at different times of the day or on 
different days of the week. Your device uses IQ Routes when planning a route. IQ Routes cal-
culates routes based on the real average speeds measured on roads. 
 Study the route of a journey you are planning. 
 Check a route for someone who is coming to visit you and then explain the route to them in 
detail. 
To plan a route in advance, follow these steps: 
1. Tap the screen to bring up the Main menu. 
2. Tap the arrow button to move to the next menu screen and tap Plan route. 
 
This button is shown while there is no planned route on your TomTom device. 
3. Select the starting point for your journey in the same way that you would select your destina-
tion. 
4. Set the destination for your journey. 
5. If Route planning settings are set to Ask me every time I plan, select the type of route you 
want to plan: 
 Fastest route - the route which takes the least time. 
 Eco route - the most fuel-efficient route for your journey. 
 Shortest route - the shortest distance between the locations you set. This may not be the 
quickest route, especially if the shortest route is through a town or city. 
 Avoid motorways - a route which avoids motorways. 
 Walking route - a route designed for making the journey on foot. 
 Bicycle route - a route designed for making the journey on a bicycle. 
6. Choose the date and time that you will make the journey you are planning.  
						

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Your device uses IQ Routes to work out the best possible route at that time. This is useful to see 
how long a journey takes at different times of the day or on different days of the week. 
Your navigation device plans the route between the two locations you selected.  
Viewing route information 
You can access these options for the route you last planned by tapping View route in the Main 
Menu or the Details button on the route summary screen. 
You can then select from the following options: 
 
Show instructions  
Tap this button for a list of all the turn instructions on the route. 
This is very useful if you need to explain a route to someone else. 
 
Show map of route  
Tap this button to see an overview of the route using the map browser. 
 
Show route demo  
Tap this button to watch a demo of the journey. You can interrupt the 
demo at any time by tapping the screen. 
 
Show route 
summary  
Tap this button to open the route summary screen. 
 
Show destination  
Tap this button to see a preview of your destination. 
You can navigate to a car park near your destination, and view any 
available information about your destination, for example, the phone 
number. 
 
Show traffic on 
route  
Tap this button to see all the traffic incidents on your route. 
Note: This button is only shown if your device has either a traffic 
subscription or an RDS-TMC Receiver. Traffic information is not avail-
able in all countries or regions. For more information about TomTom 
traffic information services, go to tomtom.com/services.  
						

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Note: Voice control is not supported on all devices or in all languages. 
Voice control works in different ways depending on your device type. 
Navigate to 
If you see the button Navigate to in the Main Menu on your device, read these topics about Voice 
Control: 
Voice control - Navigate to 
Drive to 
If you see the button Drive to in the Main Menu on your device, read these topics about Voice 
Control: 
Voice control - Drive to 
Voice control  
						

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Voice control - Navigate to 
About voice control 
Note: Voice control is not supported on all devices or in all languages. 
Instead of tapping the screen to control your TomTom device, you can use your voice to control 
your device. 
For example, to increase the volume on your device, you can say Increase volume. 
To view the list of available commands, tap Help in the Main menu, tap Product manuals and then 
tap What can I say? 
Important: Voice control requires a computer voice. When there is no computer voice installed 
and selected on your TomTom device, this feature is not available. 
To select a computer voice, tap Voices in the Settings menu, then tap Change voice and select a 
computer voice.  
Using voice control 
To switch on voice control and show the button in the Driving view, tap Voice control in the 
Settings menu and select Enable voice control. 
To switch off voice control and remove the button from the Driving view, tap Voice control in the 
Settings menu and select Disable voice control. 
The following example shows how to use voice control to plan a journey to your Home address: 
1. Tap the microphone button in the Driving view to turn on the microphone. 
 
You see a screen with examples of commands you can say.  
Tap What can I say? to see a full list of commands you can say. Alternatively, tap Settings in 
the Main menu, tap Voice control and then tap What can I say? 
2. When you hear the beep, say a command of your choice. For example, you can say Navigate 
home. Your device is only ready to listen after your hear the beep. 
While you are speaking the microphone monitor shows how well the device can hear your 
voice: 
 A green bar means the device can hear your voice. 
 A red bar means your voice is too loud for the device to recognise individual words. 
 A grey bar means your voice is too quiet for the device to recognise individual words. 
For some phrases, your device asks for confirmation. 
Tip: For the best recognition of what you say, speak normally without trying to articulate 
words in an unnatural way. If there is excessive road noise, for example, you may need to 
speak in the direction of the microphone. 
3. If the command is correct, say Yes. 
If the command is incorrect, say No and repeat the command after you hear the prompt and 
beep again.  
						

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Your device plans a route from your current location to your destination. 
Tip: To stop your device from listening out for further commands, say Cancel. To go back one 
step, say Back. 
 
Planning a journey using your voice 
Important: In the interest of safety and to reduce distractions while you are driving, you should 
always plan a route before you start driving. 
Note: Its not possible to plan a route using your voice for all maps in all countries, or in all 
languages. 
To plan a route to an address using speech, do the following: 
1. Tap the voice control button in the Driving view. 
 
2. When you hear the beep, say, Navigate to address. 
3. Say the name of the town. 
 
Your device shows a list of towns which sound similar to what you said and tells you which 
town is at the top of the list. 
If the town you hear is the same as the town you requested then say, Done or OK or Yes 
or One or tap the town at the top of the list. 
If the town you hear is incorrect, but the correct town is in the list, say the number next to the 
correct town or tap the name of the town. 
For example, if the correct city is Rotterdam and this town is shown at the third item in the list, 
you can say, Three or tap the name, Rotterdam. 
If the name is not in the list, then say Back or No or tap Back to return to the previous 
screen and say the town again when you hear the beep. 
4. Say the streetname. 
Your device shows a list of streetnames which sound similar to what you said and tells you 
which streetname is at the top of the list.  
						

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If the streetname you hear is the same as the streetname you requested then say, Done or 
OK or Yes or One or tap the streetname at the top of the list. 
Tip: Different locations may have the same name, such as a road that spans multiple post-
codes. When this happens you need to look at the screen and tap the correct location. 
If the street name you hear is incorrect, but the correct streetname is in the list, say the num-
ber next to the correct streetname or tap the streetname in the list. 
If the streetname is not shown in the list, say Back or No or tap Back to return to the previ-
ous screen and then say the streetname again when you hear the beep. 
5. Say the house number. 
Important: Numbers need to be spoken in the same language as the button names and 
menus on your device. 
 
Numbers should be pronounced in the same way you normally say a number, in one contin-
uous sentence. So 357 is pronounced, Three hundred and fifty seven. 
If the number is shown correctly then say, Done or OK or tap the keyboard to enter the 
number. 
If the number is shown incorrectly then say, Back or No or tap the Backspace key and re-
peat the number. 
Tip: If you say, Back when there are no numbers on the screen, your device will return you 
to the previous screen. 
When the number is shown correctly say, Done or OK. Alternatively, enter the number by 
tapping the screen. 
6. When the route has been calculated and the route summary is shown, tap Done. 
Your device starts to guide you to your destination, using spoken instructions and onscreen 
directions. 
Tip: In addition to planning a route using Voice control, you can tap Navigate to in the Main 
menu and then tap Spoken Address. Alternatively you can tap the button at the base of the 
keyboard during address entry. When the button is grey, you cannot use speech to enter an 
address.  
						

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Voice control - Drive to 
About voice control 
Note: Voice control is not supported on all devices or in all languages. 
Instead of tapping the screen to control your TomTom device, you can use your voice to control 
your device. 
For example, to increase the volume on your device, you can say Increase volume or Volume 
50%. 
To view the list of available commands, tap Help in the Main menu, tap Product manuals and then 
tap What to say. 
Important: Voice control requires a computer voice. When there is no computer voice installed 
and selected on your TomTom device, this feature is not available. 
To select a computer voice, tap Voices in the Settings menu, then tap Change voice and select a 
computer voice.  
Using voice control 
Voice control is switched on by default if it is supported by your chosen language.  
To switch off voice control and remove the button from the Driving view, tap Voice control in the 
Settings menu and select Disable voice control. 
The following example shows how to use voice control to plan a journey to your Home address: 
1. Tap the microphone button in the Driving view to turn on the microphone. 
 
You see a screen with examples of commands you can say.  
Tap What to say to see a full list of commands you can say. Alternatively, tap Settings in the 
Main menu, tap Voice control and then tap What to say. 
2. When you hear Say a command followed by a beep, say a command of your choice. For 
example, you can say Drive home. Your device is only ready to listen after your hear the 
beep. 
While you are speaking the microphone monitor shows how well the device can hear your 
voice: 
  
 
 
A green bar means the device can hear your voice. 
A red bar means your voice is too loud for the device to recognise 
individual words. 
A grey bar means your voice is too quiet for the device to recognise 
individual words. 
For some phrases, your device repeats what you say and asks for confirmation.  
						

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Tip: For the best recognition of what you say, speak normally without trying to articulate 
words in an unnatural way. If there is excessive road noise, for example, you may need to 
speak in the direction of the microphone. 
3. If the command is correct, say Yes. 
If the command is incorrect, say No and repeat the command after you hear the prompt and 
beep again. 
Your device plans a route from your current location to your destination. 
Tip: To stop your device from listening out for further commands, say Cancel. To go back one 
step, say Back. 
 
Planning a journey using your voice 
Important: In the interest of safety and to reduce distractions while you are driving, you should 
always plan a route before you start driving. 
Note: Its not possible to plan a route using your voice for all maps in all countries, or in all 
languages. 
To plan a route to an address using speech, do the following: 
1. Tap the voice control button in the Driving view. 
 
2. When you hear the beep, say, Navigate to address or Drive to address. 
Tip: Your device has either Navigate to or Drive to on the button in the Main Menu. When 
planning a route to an address using speech, say Navigate to address if the button shows 
Navigate to or Drive to address if the button shows Drive to.  
3. Say the name of the town. 
 
Your device shows a list of towns which sound similar to what you said and tells you which 
town is at the top of the list. 
If the town you hear is the same as the town you requested then say, Done or OK or Yes 
or One or tap the town at the top of the list.  
						

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If the town you hear is incorrect, but the correct town is in the list, say the number next to the 
correct town or tap the name of the town. 
For example, if the correct city is Rotterdam and this town is shown at the third item in the list, 
you can say, Three or tap the name, Rotterdam. 
If the name is not in the list, then say Back or No or tap Back to return to the previous 
screen and say the town again when you hear the beep. 
4. Say the streetname. 
Your device shows a list of streetnames which sound similar to what you said and tells you 
which streetname is at the top of the list. 
If the streetname you hear is the same as the streetname you requested then say, Done or 
OK or Yes or One or tap the streetname at the top of the list. 
Tip: Different locations may have the same name, such as a road that spans multiple post-
codes. When this happens you need to look at the screen and tap the correct location. 
If the street name you hear is incorrect, but the correct streetname is in the list, say the num-
ber next to the correct streetname or tap the streetname in the list. 
If the streetname is not shown in the list, say Back or No or tap Back to return to the previ-
ous screen and then say the streetname again when you hear the beep. 
5. Say the house number. 
Important: Numbers need to be spoken in the same language as the button names and 
menus on your device. 
 
Numbers should be pronounced in the same way you normally say a number, in one contin-
uous sentence. So 357 is pronounced, Three hundred and fifty seven. 
If the number is shown correctly then say, Done or OK or tap the keyboard to enter the 
number. 
If the number is shown incorrectly then say, Back or No or tap the Backspace key and re-
peat the number. 
Tip: If you say, Back when there are no numbers on the screen, your device will return you 
to the previous screen. 
When the number is shown correctly say, Done or OK. Alternatively, enter the number by 
tapping the screen. 
6. When the route has been calculated and the route summary is shown, tap Done.  
						

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Your device starts to guide you to your destination, using spoken instructions and onscreen 
directions.  
Entering addresses using your voice 
Important: In the interest of safety and to reduce distractions while you are driving, you should 
always plan a route before you start driving. 
Even if you dont use voice control to start planning a journey, you can still use your voice to enter 
the address. 
To start planning a journey tap Navigate to or Drive to in the Main menu, then tap Address. 
To enter the destination using your voice, tap one of the following buttons: 
 
Spoken address  
Tap this button to enter an address entirely using speech. 
Spoken address helps you to enter information without tapping the 
screen. 
This option recognises the following spoken terms: 
 Commands: Yes, No, Back, Done, OK, Crossing. 
 Streetnames. 
 Cities and towns and their centres. 
 Favourites and POIs. 
 Plan alternative route, Recalculate original, Avoid roadblock, Mini-
mise delays, Clear route, Travel via... and Recent destination. 
  
Tap this button at the base of the keyboard to use speech to enter an 
address. When the button is grey, you cannot use speech to enter an 
address. 
This button is available for the following types of destination: 
 City centre - to select a city or town centre. 
 Street and house number - to select an address. 
 Crossing or intersection - to select the point where two streets meet. 
Tips 
Your device recognises places and streetnames when they are spoken in the local language 
using local pronunciation. 
Spoken address entry is not possible for postcodes which must be entered using the keyboard. 
Spoken address entry is not available for all maps in all countries.