TomTom Start 20 25 Reference Guide

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Setting up MyDrive 
To get ready to use MyDrive for the first time, do the following: 
1. On your computer, open a web browser and go to tomtom.com/getstarted. 
2. Click Get Started. 
3. Click Download MyDrive Connect. 
Follow the instructions on the screen. 
4. When prompted, connect your device to your computer using the USB cable supplied with 
your device, then switch your device on. 
Note: Use ONLY the USB cable supplied with your device. Other USB cables may not work.  
 
Note: You should plug the USB cable directly into a USB port on your computer and not into 
a USB hub or USB port on a keyboard or monitor. 
5. Enter the requested information for account creation, including your country. 
When set-up is complete, a MyTomTom account is created and your navigation device is 
linked to that account. 
You can now access MyDrive Connect from the notification area on your desktop. 
 
MyDrive starts automatically after the account is created.  
Note: Next time you want to access MyDrive, go to tomtom.com/mydrive in a web browser. 
Tip: When you connect your navigation device to your computer, MyDrive Connect tells you 
if there are any updates for your device. 
 
Safety settings 
We recommend using the safety settings to make your driving as safe as possible. 
These are some of the options included in the safety settings: 
 Show essential menu buttons while driving 
 Show safety reminders 
 Warn when driving faster than allowed 
If your device supports voice control, you can also drive more safely by using voice control to 
control your navigation device.  
						

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Device not starting 
In rare cases, your TomTom navigation device may not start correctly or may stop responding to 
your taps. 
First, check that the battery is charged. To charge the battery, connect your device to the car 
charger. It can take up to 2 hours to fully charge the battery. 
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off 
button until you hear the drum sound and your device restarts. This can take 30 seconds or more.  
Charging your device 
The battery in your TomTom navigation device charges when you connect it to the car charger or 
to your computer. 
Important: You should plug the USB connector directly into a USB port on your computer and not 
into a USB hub or USB port on a keyboard or monitor.  
Sharing information with TomTom 
When you first start navigating or perform a reset, your device asks for permission to collect some 
information about your use of the navigation device. The information is stored on the device until 
we retrieve it. We use it anonymously to improve our products and services. 
You can change whether you share this information with us at any time by doing the following: 
1. In the Main Menu, tap Settings. 
2. Tap Me and my device. 
3. Tap My information. 
4. Tap No to stop sharing or tap Yes to start sharing. 
For more information, see our privacy policy at tomtom.com/privacy.  
Safety Notice 
Some navigation devices contain a GSM/GPRS module which can interfere with electrical devices 
such as cardiac pacemakers, hearing aids and aviation equipment. 
Interference with these devices may endanger the health or life of you or others. 
If your device includes a GSM/GPRS module, do not use it near unprotected electrical units or in 
areas where the use of mobile telephones is prohibited, such as hospitals and aircraft.  
Take care of your navigation device 
It is important to take care of your device: 
 Do not open the casing of your device under any circumstances. Doing so may be dangerous 
and will invalidate the warranty. 
 Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.   
						

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Getting help to use your navigation device 
You can get further help by going to tomtom.com/support.  
For warranty information, go to tomtom.com/legal.  
						

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Planning a route 
Important: In the interest of safety and to reduce distractions while you are driving, you should 
always plan a route before you start driving. 
Important: If you are using a TomTom camper and caravan product, before planning a route you 
should set up your device for your vehicle. 
To plan a route on your TomTom device, do the following: 
1. Tap the screen to open the Main Menu. 
 
2. Tap Navigate to or Drive to. 
3. Tap Address. 
You can change the country or state setting by tapping the flag before you select a city. 
4. Enter the town or city name, or the postcode. 
Tip: If your device supports voice control, instead of typing the address, tap the microphone 
button to enter the address by speaking to your TomTom device. 
Towns with similar names are shown in the list while you type. 
When the correct city or town appears in the list, tap the name to select the destination. 
 
Planning a route  
						

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5. Enter the street name. 
Streets with similar names are shown in the list while you type. 
When the correct street name appears in the list, tap the name to select the destination. 
 
6. Enter the house number, then tap Done. 
 
7. The location is shown on the map. Tap Select to continue or tap Back to enter another ad-
dress. 
Important: If you are planning a caravan or camper route and no specific route can be found, 
you are asked if you want to use a car route instead. If you use a car route pay special atten-
tion to any route restrictions while driving. 
Tip: If you want your final destination to be a car park, tap Car park and select a location 
from the list of car parks close to your general destination. 
  
						

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8. When the new route is shown, tap Done. 
For more information about the route, tap Details. 
To change your route, for example, to travel via a particular location or to select a new desti-
nation, tap Change route. 
 
Your device starts to guide you to your destination, using spoken instructions and on-screen 
directions.  
Route summary 
The route summary shows an overview of your route, the remaining distance to your destination 
and the remaining estimated journey time. 
To view the route summary, tap the right-hand panel on the status bar in the Driving view or tap 
View route in the Main Menu and then tap Show route summary. 
If you have TomTom Traffic or an RDS-TMC receiver, the route summary also shows traffic 
information about delays on your route. 
Note: To use a TomTom traffic information service, you may need a subscription or a receiver. 
Traffic services are not supported in all countries or regions. For more information, visit 
tomtom.com/services. 
 
 
Alternative routes 
Note: This feature is not available on all TomTom navigation devices.   
						

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Your TomTom device helps you reach your destination as quickly as possible by showing you a 
faster alternative route when one is available.  
 
 
 
To take the alternative route, tap the balloon at the top of the screen. If you dont want to follow 
the alternative route, keep driving to continue to receive instructions for your original route. 
Tip: The alternative route disappears when it is no longer faster than your original route or it is 
too late for you to choose it.  
To change how you are asked about alternative routes, tap Settings and then Route planning. Tap 
Next until you reach Replanning settings.  
Selecting a route type 
Every time you plan a route, you can choose to be asked about the type of route you want to plan. 
To do this, tap Settings followed by Route planning, then Route types. Tap Ask me every time I 
plan. 
If you are using a TomTom camper and caravan product, to choose the type of route you have to 
set your vehicle type to Car. Tap Settings followed by Vehicle and routes, then Vehicle and route 
types. Select Car as your vehicle type, then tap Ask me every time I plan.  
						

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Note: You can only choose to be asked about the type of route when you select a car as your 
vehicle. 
 
The types of route you can choose from are as follows: 
 Fastest route - the route which takes the least time. 
 Eco route - the most fuel-efficient route for your journey. 
 Shortest route - the shortest distance between the locations you set. This may not be the 
quickest route, especially if the shortest route is through a town or city. 
 Walking route - a route designed for making the journey on foot. 
 Bicycle route - a route designed for making the journey on a bicycle. 
 Limited speed - a route based on a maximum speed. When you choose this type of route, 
you enter a maximum speed. The route and estimated time of arrival are then planned 
based on the speed that you entered. 
Tap Next. If you selected Fastest route, you have to choose if you want to always avoid motor-
ways.  
Frequent destinations 
If you often make trips to the same destinations, you can set your TomTom device to ask if you 
want to plan a route to one of these locations every time the device starts. This is faster than 
planning a route in the normal way. 
 
  
						

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Show my frequent destinations 
You can set your TomTom device to ask if you want to plan a route to one of your frequently 
visited destinations every time the device starts. 
To change this setting, do the following: 
1. Tap Start up in the Settings menu and then select Ask for a destination. 
2. Tap Yes, then tap Yes again to begin entering information about the destination. 
3. Select a symbol for the destination and tap Done to set the symbol, then tap Yes. 
Tip: To add new destinations, select one of the numbered symbols and enter a name for the 
new destination button. 
4. Tap Yes and if required enter a new name, then tap Done. 
5. Enter the address details in the same way you enter an address when planning a route, then 
tap Done. 
6. If you want to set more destinations, repeat the steps above. Otherwise, tap Done. 
7. You are asked if you want to change the start-up image. 
8. If you want to change the image, tap Yes then follow the instructions shown on the screen. 
Otherwise, tap No. 
Every time your device starts, you are asked if you want to plan a route. If you tap Cancel, the 
Driving View opens.  
Using arrival times 
You can set your TomTom device to ask you if you need to arrive at a particular time when you 
plan a route. 
 
Status bar 
 
 
Tap Status bar in the Settings menu, to enable or disable arrival time 
notifications. 
To enable arrival time notifications, select Leeway. 
After planning a route, tap YES to enter a preferred arrival time. 
Your device calculates your arrival time and shows you whether you will arrive on time. 
You can also use this information to work out when you need to leave. If your device shows that 
you will arrive 30 minutes early, you can wait and leave in 30 minutes time, rather than arrive 
early. 
Your arrival time is constantly recalculated during your journey. The status bar shows whether you 
will arrive on time or if you are going to be late, as shown below: 
  
You will arrive 55 minutes before the arrival time you entered. 
If the estimated arrival time is more than five minutes before the time you 
entered, it is shown in green. 
  
You will arrive 3 minutes before the arrival time you entered. 
If the estimated arrival time is less than 5 minutes before the time you 
entered, it is shown in yellow.  
						

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You will arrive 19 minutes late. 
If the estimated arrival time is later than the time you entered, it is shown 
in red.  
Navigation menu options 
When you tap Navigate to or Drive to, you can set your destination in many ways, not just by 
entering the address. The other options are listed below: 
 
Home  
Tap this button to navigate to your Home location. 
You will probably use this button more than any other. 
 
Favourite  
Tap this button to select a Favourite as your destination. 
 
Address  
Tap this button to enter an address as your destination. 
 
Recent destination  
Tap this button to select your destination from a list of places you have 
recently used as destinations. 
 
Point of Interest  
Tap this button to navigate to a Point of Interest (POI). 
 
Spoken address  
On some devices you can enter an address using speech. See Voice 
control. 
 
Point on map  
Tap this button to select a point on the map as your destination using the 
map browser. 
 
Latitude Longitude  
Tap this button to enter a destination using latitude and longitude values.